Can Streak really track if Gmail emails are read?

Martin Brinkmann
Feb 22, 2014
Updated • Jun 26, 2017
Email, Gmail
|
14

The service Streak has been making the rounds lately. It is more or less an addon for Gmail that improves Google's mail service significantly in many ways.

You can create so called pipelines that help you manage certain work flows. Streak ships with a selection of business and personal pipelines that you can start with right away.

Each pipeline adds a number of boxes to Gmail that you use to organize emails. The Journalism pipeline for instance uses the following boxes: idea, researching, drafted, edited and published.

Sales and CRM on the other hand use other boxes, including lead, pitched, demo or closed - won.

Streak for Gmail

enable-tracking
stream email tracking

You can add and edit boxes as you see fit so that they are optimized for your own workflow. Pipelines for bug tracking, email support, product development or event planning are also available among others.

It seems to be an excellent tool if you use Gmail as your main inbox for all things email, and I'm considering using it for the website monitoring service that is about to be launched.

Email Tracking

email-tracking

One feature in particular has received quite the press: email tracking. When you compose your first email after the installation of Streak, you will be asked if you want to enable email tracking. You can do so right away, or use the custom icon that Streak displays on the compose screen to enable or disable tracking individually instead.

When you hit the send button with tracking enabled, a tracking sidebar widget is automatically added to the email so that you can monitor the progress.

If an email has been viewed by at least one recipient, you will also see an eye-icon in the list of emails which acts as an indicator.

gmail tracking
tracking stats

So how does that tracking work?

streak-tracking-code
code

That's easily explained by taking a look at the source code of the emails that use tracking. When you do so, you will find remote content in the source.

Whenever a user opens the email without proper protection, the remote content is loaded which is counted as a hit by software running on that server.

Once a hit has been recorded, Streak marks the email as viewed by a recipient.

Protection?

If you do not allow remote content to be displayed automatically, then you are save from being tracked. If you are using Thunderbird, you are automatically protected from this as remote content is automatically blocked by the email client.

You do get an option to display remote items though, and when you do, the remote contents is loaded and the view count is increased in Streak.

Other email clients may have similar means of protection.

Closing Words

It is safe to say that the tracking will work quite well most of the time, especially if a user is using web mail and not an email program like Thunderbird that takes care of these things automatically.

It is good to know though that Streak's email tracking feature uses the same technique that we have seen for ages.

Summary
software image
Author Rating
1star1star1star1stargray
no rating based on 0 votes
Software Name
Streak
Software Category
Communication
Landing Page
Advertisement

Tutorials & Tips


Previous Post: «
Next Post: «

Comments

  1. JMGG said on January 19, 2012 at 8:25 am
    Reply

    You said that Outlook isn’t your main email client, so which is your main one?

    1. BalaC said on January 19, 2012 at 9:42 am
      Reply

      I think its thunderbird

    2. Martin Brinkmann said on January 19, 2012 at 10:15 am
      Reply

      It is Mozilla Thunderbird.

  2. Salaam said on September 24, 2012 at 9:52 pm
    Reply

    Awesome! This actually solved my problem… what a stupid bug.

  3. Claud said on December 19, 2012 at 2:08 am
    Reply

    If this is the same bug that I’ve encountered, there may be another fix: (1) hover over open Outlook item in Taskbar, cursor up to hover over Outlook window item, and right-click; (2) this should give you Restore / Move / Size / Minimize / Maximize — choose Move or Size; (3) use your cursor keys, going arbitrarily N/S/E/W, to try to move or size the Outlook window back into view. Basically, the app behaves as though it were open in a 0x0 window, or at a location that’s offscreen, and this will frequently work to resize and/or move the window. Don’t forget to close while resized/moved, so that Outlook remembers the size/position for next time.

    1. Lynda said on February 12, 2013 at 3:37 pm
      Reply

      THANK YOU Claude!!! I could get the main window to launch but could not get any other message window to show on the desktop. You are my hero!!!!

    2. Chad said on November 20, 2018 at 4:24 pm
      Reply

      Solved my issue! 6 years later and this is still problem…

    3. Ivan X said on January 21, 2021 at 4:50 pm
      Reply

      Fantastic. Thank you. Size did the trick.

  4. Andrew said on October 26, 2013 at 7:06 am
    Reply

    This solved my Outlook problem, too. Thank you. :)

  5. Charles said on December 7, 2013 at 7:23 pm
    Reply

    Thank you so much, this started happening to me today and was causing big problems. You are a life saver, I hope I can help you in some way some day.

  6. garth said on November 7, 2014 at 7:13 pm
    Reply

    You are a god – thank you!

  7. Faisal said on February 9, 2015 at 10:09 am
    Reply

    thanks a lot…. work like charm.. :-)

  8. Simon said on March 24, 2015 at 11:36 pm
    Reply

    Yah…thanks Claude. I’ve been having the same problem and tried all the suggestions…your solution was the answer. It had resized itself to a 0/0 box. Cheers

  9. Olu said on April 14, 2015 at 1:35 pm
    Reply

    Excellent post. This had me baffled even trying to accurately describe the problem. This fixed it for me.
    Thank you

  10. Coenig said on July 23, 2015 at 7:36 am
    Reply

    Thanks a lot for the article. Don’t know why it happenend, don’t know how it got fixed, but it was really annoying and now it works :-)

  11. Fali said on January 20, 2016 at 4:19 pm
    Reply

    Thanks a lot. I was facing this issue from past 3 week. I tried everything but no resolution. The issue was happening intermittently and mainly when I was changing the display of screen ( as i use 2 monitors). The only option i had was to do system restore. But thanks to you.

    1. MIki said on January 10, 2019 at 11:54 am
      Reply

      I’ve been tried to sole this problem for 12hours. Your comment about changing the display of screen helped me a lot!! Thanks!!

  12. Christina said on January 20, 2016 at 6:14 pm
    Reply

    Thank you…don’t know why this happened but your instructions helped me fix it. Running Windows 10 and office pro 2007

  13. Oz said on July 22, 2016 at 3:20 pm
    Reply

    Great tip! Thanks!

  14. Tracy said on September 1, 2016 at 4:48 pm
    Reply

    Worked for me, too – thank you!!!

  15. shawn said on September 9, 2016 at 10:25 am
    Reply

    It’s Worked for me, too
    thank you very much!

  16. Jari said on October 31, 2016 at 11:53 am
    Reply

    I had a similar issue with Outlook 2013 on Windows 10 and this helped me to fix it. Thank you very much!

  17. Michel H said on November 30, 2016 at 11:08 pm
    Reply

    Thank you so much. Solved!
    Considering you published this in 2012, incredible not been debugged by Microsoft.
    Thank you again. M

  18. Ziad Bitar said on January 9, 2017 at 2:00 am
    Reply

    This problem was faced by only one user logging to TS 2008 r2 using outlook 2010.The issue was resolved.

    Thanks.

  19. Anonymous said on February 15, 2017 at 5:24 pm
    Reply

    Great tip. Thank you!!!! If it helps, I had to use the Control Key and the arrow keys at the same time to bring my window back into view. Worked like a charm.

  20. Rochelle said on March 6, 2017 at 11:59 am
    Reply

    Thank you, this worked !!!!

  21. anom1234 said on May 20, 2018 at 11:20 pm
    Reply

    Man, you are a fucking god. Thanks a lot, what an annoying bug!!

  22. JC said on October 12, 2020 at 2:14 pm
    Reply

    Awesome, this post solved the issue. Many thanks!

Leave a Reply

Check the box to consent to your data being stored in line with the guidelines set out in our privacy policy

We love comments and welcome thoughtful and civilized discussion. Rudeness and personal attacks will not be tolerated. Please stay on-topic.
Please note that your comment may not appear immediately after you post it.