TeamViewer 8 Beta now available - gHacks Tech News

TeamViewer 8 Beta now available

If you are working in support you have probably heard about TeamViewer or even used it in support sessions. TeamViewer has a strong business side, but can be as useful in a home environment. Say you are the go-to guy or gal when it comes to tech support in your family or among friends, then TeamViewer can be quite useful for support related tasks as well as it is free for personal use.

TeamViewer 8 has been released as a beta version for Windows, Mac and mobile devices (sorry no Linux yet). The new version of TeamViewer ships with a set of new features of which the majority may only be useful for business environments.

  • Session handover from one support expert to another to resolve support cases together
  • Option to add comments after remote control sessions for billing documentation. All information can be found in the TeamViewer Management Console.
  • Share groups with other TeamViewer accounts. another feature that is useful to provide TeamViewer colleagues with client information.
  • Remote printing support without having to transfer files. Great to access documents that are stored on another computer.
  • Schedule online meetings in Microsoft Outlook with the integrated TeamViewer button.
  • Record online meetings and remote control sessions including sound, voice over IP, and video. Ideal for training or documentation purposes (exclusive for licensed versions)
  • Remote sound and video to see what is happening on the computer (exclusive for licensed versions)
  • Remote account logout. View active logins to your TeamViewer account in the TeamViewer Management Console. Close them at any time, great if you have forgotten to log out.
  • Automatic log out after remote access.
  • TeamViewer Management Console, web-based administration of the support team.

teamviewer web management console

The new TeamViewer 8 introduces several promising features of which the majority are most useful to support companies or departments.

TeamViewer in addition has recently has released TeamViewer Touch, a special version of TeamViewer for Microsoft Windows 8. The app can be downloaded directly from the operating system's store.

Have you had a chance to work with TeamViewer 8 yet? If so, what is your opinion of the new version and the features it introduces?





  • We need your help

    Advertising revenue is falling fast across the Internet, and independently-run sites like Ghacks are hit hardest by it. The advertising model in its current form is coming to an end, and we have to find other ways to continue operating this site.

    We are committed to keeping our content free and independent, which means no paywalls, no sponsored posts, no annoying ad formats (video ads) or subscription fees.

    If you like our content, and would like to help, please consider making a contribution:

    Comments

    1. Inga, TeamViewer said on November 6, 2012 at 2:28 pm
      Reply

      Hi Martin, thanks for this great post about TeamViewer 8.
      For your information: the Linux version of TeamViewer 8 Beta will be released in the next few days. So also our Linux users can test the beta version soon.
      Furthermore we want to clarify that only the fast video transmission is available during licensed connections. Remote sound is also available in the free version for private users.
      Hope you, and your readers, enjoy working with TeamViewer 8.
      If you have any further questions please let me know.
      Best regards
      Inga, TeamViewer

      1. Willie said on November 10, 2012 at 12:55 am
        Reply

        I’ve been testing the beta version on Mac. The remote audio feature doesn’t want to work no matter what I do! Also the voip quality is very poor.

        I’d be curious to know what demands the remote audio feature will place on bandwidth and are there any minimum specs. required?

        Having said all that I think it’s a great system. If only the audio could match skype it would be a real winner!

    2. L Steiner said on November 6, 2012 at 6:47 pm
      Reply

      Can I use this to access a computer running Win 7 Home Edition?

      1. Inga, TeamViewer said on November 7, 2012 at 8:39 am
        Reply

        Hi, of course. TeamViewer is compatible with Windows (also with Windows 7 Home Edition), Mac and Linux. And it is free for private users.
        If you have any further questions please let me know.
        Best regards
        Inga, TeamViewer

    3. Eugene said on November 16, 2012 at 3:31 pm
      Reply

      Try this Ammyy Admin http://www.ammyy.com
      The software doesn’t require installation and registration. You can connect to any PC which is behind NAT.

    Leave a Reply