Yahoo Mail Login troubleshooting tips - gHacks Tech News

Yahoo Mail Login troubleshooting tips

Yahoo Mail is one of the most popular web email services next to Microsoft's and Google Mail, especially when it comes to web-based services.

You can use your Yahoo account credentials, usually your Yahoo  email address and password, on other Yahoo owned services and properties such as Flickr or Yahoo Messenger.

This is similar to Google's web based mail service Gmail which may also be used to sign in to other Google products and services such as Google Adsense, Webmaster Tools, Google Plus or YouTube.

Yahoo Mail accounts are hit by phishing attacks regularly and Yahoo recommends to sign in to Yahoo Mail accounts only after you have verified that you are on the official website and not another website that fakes it (unless they are also owned by Yahoo).

yahoo mail login

The official Yahoo Mail website is

The information that you need to verify are the following:

  1. Make sure you are connected via https://, and that the identity of the certificate has been verified and issued to
  2. That the root domain name is

Another option is to visit the main Yahoo website and open the Yahoo Mail website from there. You can do so with a click on the Mail link near the top left corner of the screen.

The Yahoo Mail login screen should look exactly like the screen above except for the red stars and rectangle around the username and password fields.

Update: Yahoo has a different login box now. It looks like the following at the time of writing. Please note that it may look different in the future, but that it should not be an issue as long as you verify that you are on the right website.

yahoo sign-in

Those are added by the Last Pass password manager add-on that is available for several web browsers including Firefox and Internet Explorer.

Last Pass can automatically fill out the Yahoo Mail login data and perform the login as well. Best of all, it is a very good protection against phishing attempts as the Yahoo user does not need to enter any data in the login form at the Yahoo Mail website.

Yahoo has created a password helper application for Yahoo Mail that can aid users if they cannot login into Yahoo Mail. It can help when users have forgotten their Yahoo Mail username or password.

Troubleshooting Tips

The following tips may aid you when you run into issues on the Yahoo Mail website or related to your Yahoo account in general.

Cannot sign in to your account

If you cannot sign in to your account and get the error message "Invalid ID or password. Please try again using your full Yahoo! ID" you may want to make sure of the following:

  1. That the Caps Lock key on the keyboard is not on. If you write all letters in uppercase, it is turned on.
  2. That you are not locked out of your account.
  3. That you have not changed your password in the past 24 hour period.

If you are sure that you are using the correct username and password, try clearing the browser cache and cookies, or try a different browser just to make sure it is not a browser related issue.

Account locked

Yahoo may lock accounts temporarily if too many failed login attempts are noticed. You may have to wait 12 hours before the account is unlocked again and you may try to sign in again.

Use your mobile phone or the Yahoo password helper

To improve your account's security, try using the company's Password Helper application or link the account to a mobile phone number.

Yahoo account troubleshooting tips
Article Name
Yahoo account troubleshooting tips
Everything you need to know about Yahoo accounts and login procedures. Offers tips on how to verify the website, and how to recover access to the account.

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  1. daniel gebhart said on February 6, 2010 at 4:59 am

    My mail won’t open. I keep getting notices that it cannot be accessed for 24 hours. What is going on?

  2. daniel gebhart said on February 6, 2010 at 5:02 am

    Why can’t i get into my yahoo mail? It’s been available for several days. I pay for this NON service feature. FIX it soon or I’ll find another service that works properly

  3. Lauren Lew said on March 12, 2010 at 9:22 am

    My yahoo account is not working the service is pathetic it either doesn’t work or something is doesn’t come through to my email I hate this service the only reason I use it is because everyone has my email address I am sick of yahoo fuck yahoo I am changing to Gmail!!!!

  4. Stephen said on May 11, 2010 at 9:44 pm

    My yahoomail account is not accessible with my opera mini 4.2, why? and what can be done about it?

  5. Thabang said on June 1, 2010 at 10:33 am

    Yeah! Yahoo is the best even its difficult to login sometimes but it ROCKS.

  6. Sonandkar Gopal said on June 13, 2010 at 1:00 pm

    SONANDKAR GOPAL -12-6-2010

  7. khalid mushtaq said on August 19, 2010 at 6:55 am

    so far you have not sent me the confirmation whether my email ID is functioning properly or not.

  8. Savannah Stansberry said on August 21, 2010 at 5:25 pm

    i cant get my yahoo mail to open. it will say it is not loadin correctly. so i dont know how to get it to load. ?? :(

  9. Savannah Stansberry said on August 21, 2010 at 5:26 pm

    i dont know wat to do about the stupid yahoo mail. cause it wont load. HELP:??

  10. Robert Kelley said on October 6, 2010 at 2:14 am

    Yahoo.mail is a bunch of trash .the yahoo mail employees play games with peoples email addresses, and agravate people to the extreme
    I wont be surprise to here them being taken over by a better company
    and I hope that would be tommorow litterally.It was once a decent
    hookup but now it can make you throw up.they have been plying games
    with my mail lying and saying my id and password is not valid after
    three years of the same ID and pass word,maybe they have a virus
    yeah maybe thats it .I better let my friends know.

  11. abdulsattar said on May 17, 2011 at 4:02 pm

    Please send me contant nummber of ANGILINA JOLI.THANKS

  12. Environmental Consultants said on May 24, 2011 at 10:31 am

    I have been using yahoo mail since 1998, it has always been by main personal email account.

    However, in recent years I have switched to gmail,

    A- because of all the associate webmaster tools.

    B – because you can use it with outlook / thunderbird etc.

  13. Anonymous said on June 18, 2011 at 8:06 pm

    My yahoo mail is not opening for more than 2 weeks now, pls is there any problem, we want to know. Pls send reply.

  14. hacker standard said on August 1, 2011 at 5:27 pm

    My yahoo mail is not opening for more than 2 months now, pls is there any problem, we want to know. Pls send reply.