Microsoft 365 Home: support for (new) personalized Outlook email addresses will be removed

Microsoft is sending out emails to Outlook customers right now that informs them that support for personalized email addresses on Outlook.com is ending at the end of November 2023.
Existing Outlook customers who have set up custom email addresses won't have the option taken away from them. These email addresses will continue to work after November 2023 just like before. New custom email addresses can't be added to Outlook.com anymore after November 30, 2023.
Microsoft launched Outlook Premium in 2016 as a subscription service. Customers could sign-up for it to get some benefits, including an ad-free experience and a custom email address. Outlook Premium was dropped in favor of Office 365. Office itself is now becoming Microsoft 365.
Up until now, Microsoft 365 Family or Personal customers could set up a personalized email address that is associated with the Outlook.com mailbox. The feature was limited to domains managed by the domain registrar and hosting provider GoDaddy.
Microsoft is removing the personalized email address feature from Microsoft 365 Personal and Family subscriptions. The email that Microsoft is sending out provides the following information about the change:
Microsoft is committed to improving your Microsoft 365 subscription. As a result, we occasionally make changes to your features and benefits. This email provides details on two apps we have recently added to your subscription, one feature we plan to remove next year, and an update to your cloud storage.
Personalized email addresses in Outlook.com
Starting November 30, 2023, you will no longer be able to associate a new personalized email address (e.g. [email protected]) with your Outlook.com mailbox. If you already have a personalized email address set up, you will not be impacted by this change, and you can continue using it without any disruption in service. After November 30, 2023, if you choose to remove your existing personalized email address, you will be unable to add it back.
To sum it up. Microsoft 365 Personal and Family subscribers may assign personalized email addresses with their Outlook.com mailbox until November 2023. The feature is removed on November 30, 2023 and the option to assign a personalized email address is no longer available at the time. Existing personalized email addresses continue to work, but when they are removed, they can't be added back again.
It is interesting that Microsoft begins its email with the claim that it is committed to improving the subscription. Microsoft 365 Home customers have a year left to set up a personalized email address. Microsoft has not yet announced the change on the Microsoft 365 website. The "Get a personalized email address in Microsoft 365" support page makes no mention of the change yet.
Many email services support custom email addresses, including Fastmail, Proton Mail or Tutanota. Tutanota's Premium plan, for example, supports 1 custom email address. It is available for €12 per year. Storage is limited to 1GB, but it can be expanded.
Now You: do you use custom email addresses? If so, at which provider? (via Big Tech Wire, Twitter)


You said that Outlook isn’t your main email client, so which is your main one?
I think its thunderbird
It is Mozilla Thunderbird.
Awesome! This actually solved my problem… what a stupid bug.
If this is the same bug that I’ve encountered, there may be another fix: (1) hover over open Outlook item in Taskbar, cursor up to hover over Outlook window item, and right-click; (2) this should give you Restore / Move / Size / Minimize / Maximize — choose Move or Size; (3) use your cursor keys, going arbitrarily N/S/E/W, to try to move or size the Outlook window back into view. Basically, the app behaves as though it were open in a 0x0 window, or at a location that’s offscreen, and this will frequently work to resize and/or move the window. Don’t forget to close while resized/moved, so that Outlook remembers the size/position for next time.
THANK YOU Claude!!! I could get the main window to launch but could not get any other message window to show on the desktop. You are my hero!!!!
Solved my issue! 6 years later and this is still problem…
Fantastic. Thank you. Size did the trick.
This solved my Outlook problem, too. Thank you. :)
Thank you so much, this started happening to me today and was causing big problems. You are a life saver, I hope I can help you in some way some day.
You are a god – thank you!
thanks a lot…. work like charm.. :-)
Yah…thanks Claude. I’ve been having the same problem and tried all the suggestions…your solution was the answer. It had resized itself to a 0/0 box. Cheers
Excellent post. This had me baffled even trying to accurately describe the problem. This fixed it for me.
Thank you
Thanks a lot for the article. Don’t know why it happenend, don’t know how it got fixed, but it was really annoying and now it works :-)
Thanks a lot. I was facing this issue from past 3 week. I tried everything but no resolution. The issue was happening intermittently and mainly when I was changing the display of screen ( as i use 2 monitors). The only option i had was to do system restore. But thanks to you.
I’ve been tried to sole this problem for 12hours. Your comment about changing the display of screen helped me a lot!! Thanks!!
Thank you…don’t know why this happened but your instructions helped me fix it. Running Windows 10 and office pro 2007
Great tip! Thanks!
Worked for me, too – thank you!!!
It’s Worked for me, too
thank you very much!
I had a similar issue with Outlook 2013 on Windows 10 and this helped me to fix it. Thank you very much!
Thank you so much. Solved!
Considering you published this in 2012, incredible not been debugged by Microsoft.
Thank you again. M
This problem was faced by only one user logging to TS 2008 r2 using outlook 2010.The issue was resolved.
Thanks.
Great tip. Thank you!!!! If it helps, I had to use the Control Key and the arrow keys at the same time to bring my window back into view. Worked like a charm.
Thank you, this worked !!!!
Man, you are a fucking god. Thanks a lot, what an annoying bug!!
Awesome, this post solved the issue. Many thanks!