Microsoft fixes Outlook spam issues - gHacks Tech News

Microsoft fixes Outlook spam issues

If you are using one of Microsoft's emailing services, for instance, you may have noticed a sharp increase in spam messages that were not filed as spam in the past couple of days.

The main issue here was of course that spam was not flagged properly by Microsoft so that it landed in user inboxes instead of the junk folder where it belonged.

You may have noticed as well that spam messages that were not identified as such did not land as frequently in the inbox today or not at all as it did yesterday or the days before.

outlook junk

The drop is explained by two fixes that Microsoft implemented. One was a short time fix designed to fix the bulk of the issue for the majority of users as quickly as possible, the other a long term fix to prevent this from happening again in the future.

Current Status: We're implementing two fixes. One will provide short term relief preventing spam reaching your inbox. The second will be a longer term fix which should stop spam reaching our infrastructure.

The only source of information about the issue is Microsoft's Service Status page. It reveals little information about what caused the actual issue but it all started with the following message yesterday:

  • Current Status: We’re currently reviewing service logging in order to identify the root cause.
  • User Impact: Users may be receiving excessive spam mail.

According to the final message on the page, both fixes have been implemented in the meantime, and users should not receive excessive spam mail anymore that is not flagged properly.

Affected users vented their frustration on Twitter and social media sites such as Reddit or Facebook.

The issue has been extremely frustrating for users as they had to wade through all the spam flooding the inbox to make sure they did not miss any legitimate emails they have received.

We all know that it can be quite time consuming to go through all the "you have inherited US Dollars", "I'm a Nigerian Prince", "Unpaid Invoice" and "Missed You" emails to find legitimate ones.

Microsoft did not disclose what caused the issue in the first place, and it is unlikely that the company will do so.

On a side note, this is one situation where using a desktop email program can be beneficial as spam has to pass through the providers network first and then the program's spam filter as well before it lands in the inbox.

Microsoft fixes Outlook spam issues
Article Name
Microsoft fixes Outlook spam issues
If you are using one of Microsoft's emailing services, for instance, you may have noticed a sharp increase in spam messages that were not filed as spam in the past couple of days.

We need your help

Advertising revenue is falling fast across the Internet, and independently-run sites like Ghacks are hit hardest by it. The advertising model in its current form is coming to an end, and we have to find other ways to continue operating this site.

We are committed to keeping our content free and independent, which means no paywalls, no sponsored posts, no annoying ad formats or subscription fees.

If you like our content, and would like to help, please consider making a contribution:

Previous Post: «
Next Post: »


  1. seeprime said on June 1, 2016 at 7:29 pm

    Good post. For a while yesterday, I thought that Microsoft had stooped to monetizing spam.

    1. Gary D said on June 1, 2016 at 7:48 pm

      Please don’t give Nadella any ideas, seeprime ! :-)
      Thanks for the information, Martin.

  2. Gary D said on June 1, 2016 at 8:05 pm

    I left this out of my last post.
    Yesterday, I got an email from Bing to tell me how good it is.
    I marked it as junk, then marked it as a phishing scam. I got the usual “Thank you …” message.
    I wonder what Redmond’s reaction will be :-)

  3. Dood said on June 3, 2016 at 3:39 am

    I got hit with hundreds in two days.
    Wondered what was going on.

Leave a Reply

Check the box to consent to your data being stored in line with the guidelines set out in our privacy policy

Please note that your comment may not appear immediately after you post it.