We are continuing our login problems series with an article on Hotmail login problems. You can read previous login related articles by visiting the posts Facebook Login or Yahoo Mail Login. Hotmail is an online email service by Microsoft, which – like other email services – can be accessed from a website but also from a desktop email client. The standard Hotmail login page is located at Hotmail.com which will redirect the web browser to a Windows Live Login page.
The Hotmail user can then log into Hotmail using the Windows Live ID or the Hotmail username and password that were selected during setup of the email service. The Hotmail username is usually the Hotmail email address.
The website contains an option to restore the Hotmail password if it cannot be entered correctly. There are two options to reset the password. The first is to use location information and the secret answer to the question to reset the password, the second to send password reset instructions to email. The second option obviously makes only sense if the email account can still be accessed.
Microsoft has created a help file that tries to help Hotmail users who cannot sign in to the service:
If you can’t sign in to a website or service with your Windows Live ID (The e-mail address and password that you use to sign in to Windows Live programs and services such as Windows Live Hotmail and Windows Live Messenger; Microsoft services such as Xbox LIVE, MSN, and Office Live; and anywhere else that you see the Windows Live ID logo.) , try the following:
* Make sure that you typed your password correctly. Passwords are case sensitive (Capable of distinguishing between uppercase [capital] and lowercase [small] letters. For example, A is different from a. If information is case sensitive, it must be typed with the required capitalization.) . If you’ve forgotten your password, try to reset it. For more information, see Reset your password.
* Make sure that your Caps Lock isn’t on.
* Make sure that the correct domain (A group of computers and devices on a network that are administered with common rules and procedures. The domain name is the part of your e-mail address after the @ sign, such as hotmail.com.) name is typed in the Windows Live ID box.
* Check that the Windows Live network isn’t temporarily out of service.
* Check that the website or service that you want to sign in to has the Windows Live symbol.
There are two options for users who want to avoid login difficulties in the future. The first option is to configure Hotmail in a desktop email software. Those usually work even if the Hotmail website is temporarily not accessible. The other option is to use a password manager like Last Pass which can remember the username and password and log in the user automatically whenever the Hotmail page is opened.
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After about a week or so of not using my hotmail account, because of ill health), I’ve been unable to access it, despite entering my correct account name and correct password. I know they’re both correct because I’m the one who created my account years ago, and wrote them down at the time (and I’ve never changed my password since! I kept getting the same messages: “You have tried to access your account too many times.”, or “You have entered the incorrect account name or password.”
I never received a response from their online feed back form they tell us to complete “…to improve our service”, so I found another form (or e-mail address for them, online), using my account I have with my own Internet provider. Microsoft Windows Live ID finally responded early one a.m., several days later, with a form letter that stated, “We usually respond within a period of 24 hours.” They requested I provide them with all kinds of info, which I did, and I immediately returned their form letter at 3:07 a.m. This was almost a week ago, and I have not heard anything from then since then, despite sending several subsequent e-mails to inquire why!
My Son is a Head Senior Network Engineer (he’s guy responsible for creating security protection on his Corporations’ computers, around our World). I asked him to troubleshoot my computer to see if he could determine why I can’t access my hotmail account. After repeatedly trying for an hour, he finally said, “Either someone at Microsoft, or else someone in our own Government has deliberately blocked access from your account, and I have no idea why they would do so!”
Is this Obama’s new “Big Brother Government” intervening into our privacy? I have had my same account with hotmail for years now! Never before has anything like this happened to me! I want to know why Microsoft or the Government has blocked my account, and who blocked it!
Please respond, if you have the answer!
hey I’ve been having the exact same problem just in the last wk.
I don’t know what to do about it & can’t open or read any of my emails. Did you get yours corrected?
well i have that problem 2!
You’ve tried to sign in too many times with an incorrect e-mail address or password
I tall with my e-mail have my page you tell mee- mail.
You’ve tried to sign in too many times with an incorrect e-mail address or password, or someone else is trying to sign in to the account
You’ve tried to sign in too many times with an incorrect e-mail address or password, or someone else is trying to sign in to the account .
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