Hotmail Login information

Martin Brinkmann
Nov 2, 2009
Updated • May 25, 2017

We are continuing our login problems series with an article on Hotmail login problems. You can read previous login related articles by visiting the posts Facebook Login or Yahoo Mail Login.

Update: redirects to the new Outlook Mail now. Microsoft replaced Hotmail with it. Most of the instructions below apply to Outlook Mail as well, but here is a short overview of the differences.

The sign in page looks different obviously. Microsoft displays only the sign in form on the page. You are asked to enter your email address, phone number or Skype ID in the form, and click on next.

outlook mail sign-in

You are asked on the next page to enter the password of the account to sign in to Outlook Mail. You find the forgot my password link on the page which you may open if you forgot your password, known it but cannot sign in, or think that someone else managed to gain access to the Microsoft Account.

Before you sign in to Outlook Mail, make sure you are on the right site. You should be on a website that begins the address with The actual Outlook address begins with though, but you see that only after you complete the sign in.

Tip: You can improve the security of your Microsoft Account by using the company's Authenticator application, or by enabling two-factor authentication on the Microsoft website directly.

Old Hotmail information

Hotmail is an online email service by Microsoft, which - like other email services - can be accessed from a website but also from a desktop email client. The standard Hotmail login page is located at which will redirect the web browser to a Windows Live Login page.

The Hotmail user can then log into Hotmail using the Windows Live ID or the Hotmail username and password that were selected during setup of the email service. The Hotmail username is usually the Hotmail email address.

The website contains an option to restore the Hotmail password if it cannot be entered correctly. There are two options to reset the password. The first is to use location information and the secret answer to the question to reset the password, the second to send password reset instructions to email. The second option obviously makes only sense if the email account can still be accessed.

Microsoft has created a help file that tries to help Hotmail users who cannot sign in to the service:

If you can't sign in to a website or service with your Windows Live ID (The e-mail address and password that you use to sign in to Windows Live programs and services such as Windows Live Hotmail and Windows Live Messenger; Microsoft services such as Xbox LIVE, MSN, and Office Live; and anywhere else that you see the Windows Live ID logo.) , try the following:

* Make sure that you typed your password correctly. Passwords are case sensitive (Capable of distinguishing between uppercase [capital] and lowercase [small] letters. For example, A is different from a. If information is case sensitive, it must be typed with the required capitalization.) . If you've forgotten your password, try to reset it. For more information, see Reset your password.
* Make sure that your Caps Lock isn't on.
* Make sure that the correct domain (A group of computers and devices on a network that are administered with common rules and procedures. The domain name is the part of your e-mail address after the @ sign, such as name is typed in the Windows Live ID box.
* Check that the Windows Live network isn't temporarily out of service.
* Check that the website or service that you want to sign in to has the Windows Live symbol.

There are two options for users who want to avoid login difficulties in the future. The first option is to configure Hotmail in a desktop email software. Those usually work even if the Hotmail website is temporarily not accessible. The other option is to use a password manager like Last Pass which can remember the username and password and log in the user automatically whenever the Hotmail page is opened.

Hotmail Login information
Article Name
Hotmail Login information
The guide provides you with information on the Hotmail login process. It focuses on security, offers tips and suggestions, and how to regain access if you forgot your password.
Ghacks Technology News

Tutorials & Tips

Previous Post: «
Next Post: «


  1. ilev said on August 4, 2012 at 7:53 pm

    Doesn’t Windows 8 know that www. or http:// are passe ?

    1. Martin Brinkmann said on August 4, 2012 at 7:57 pm

      Well it is a bit difficulty to distinguish between domains and files for instance.

    2. Leonidas Burton said on September 4, 2023 at 4:51 am

      I know a service made by google that is similar to Google bookmarks.

  2. VioletMoon said on August 16, 2023 at 5:26 pm

    @Ashwin–Thankful you delighted my comment; who knows how many “gamers” would have disagreed!

  3. Karl said on August 17, 2023 at 10:36 pm


    The comments section under this very article (3 comments) is identical to the comments section found under the following article:

    Not sure what the issue is, but have seen this issue under some other articles recently but did not report it back then.

  4. Anonymous said on August 25, 2023 at 11:44 am

    Omg a badge!!!
    Some tangible reward lmao.

    It sucks that redditors are going to love the fuck out of it too.

  5. Scroogled said on August 25, 2023 at 10:57 pm

    With the cloud, there is no such thing as unlimited storage or privacy. Stop relying on these tech scums. Purchase your own hardware and develop your own solutions.

    1. lollmaoeven said on August 27, 2023 at 6:24 am

      This is a certified reddit cringe moment. Hilarious how the article’s author tries to dress it up like it’s anything more than a png for doing the reddit corporation’s moderation work for free (or for bribes from companies and political groups)

  6. El Duderino said on August 25, 2023 at 11:14 pm

    Almost al unlmited services have a real limit.

    And this comment is written on the dropbox article from August 25, 2023.

  7. John G. said on August 26, 2023 at 1:29 am

    First comment > @ilev said on August 4, 2012 at 7:53 pm

    For the God’s sake, fix the comments soon please! :[

  8. Kalmly said on August 26, 2023 at 4:42 pm

    Yes. Please. Fix the comments.

  9. Kim Schmidt said on September 3, 2023 at 3:42 pm

    With Google Chrome, it’s only been 1,500 for some time now.

    Anyone who wants to force me in such a way into buying something that I can get elsewhere for free will certainly never see a single dime from my side. I don’t even know how stupid their marketing department is to impose these limits on users instead of offering a valuable product to the paying faction. But they don’t. Even if you pay, you get something that is also available for free elsewhere.

    The algorithm has also become less and less savvy in terms of e.g. English/German translations. It used to be that the bot could sort of sense what you were trying to say and put it into different colloquialisms, which was even fun because it was like, “I know what you’re trying to say here, how about…” Now it’s in parts too stupid to translate the simplest sentences correctly, and the suggestions it makes are at times as moronic as those made by Google Translations.

    If this is a deep-learning AI that learns from users’ translations and the phrases they choose most often – which, by the way, is a valuable, moneys worthwhile contribution of every free user to this project: They invest their time and texts, thereby providing the necessary data for the AI to do the thing as nicely as they brag about it in the first place – alas, the more unprofessional users discovered the translator, the worse the language of this deep-learning bot has become, the greater the aggregate of linguistically illiterate users has become, and the worse the language of this deep-learning bot has become, as it now learns the drivel of every Tom, Dick and Harry out there, which is why I now get their Mickey Mouse language as suggestions: the inane language of people who can barely spell the alphabet, it seems.

    And as a thank you for our time and effort in helping them and their AI learn, they’ve lowered the limit from what was once 5,000 to now 1,500…? A big “fuck off” from here for that! Not a brass farthing from me for this attitude and behaviour, not in a hundred years.

Leave a Reply

Check the box to consent to your data being stored in line with the guidelines set out in our privacy policy

We love comments and welcome thoughtful and civilized discussion. Rudeness and personal attacks will not be tolerated. Please stay on-topic.
Please note that your comment may not appear immediately after you post it.