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Microsoft marks latest Windows printing issue as resolved (KB5005033)

Microsoft acknowledged another printing related issue on Windows. After installing the August 2021 patches for Windows, e.g. KB5005033 or KB5005031, some users noticed that printing was causing issues on said devices.

windows print issue august 2021

According to Microsoft's description, affected printers used Point and Print in some environments. These would throw the error message "Do you trust this printer" on any print job started from the affected device. Users were prompted to enter administrative credentials every time an application attempted to print or a print client connected to the print server.

Microsoft's analysis of the issue concluded that the issue is caused by a filename conflict.

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This is caused by a print driver on the print client and the print server using the same filename, but the server has a newer version of the file. When the print client connects to the print server, it finds a newer driver file and is prompted to update the drivers on the print client, but the file in the package it is offered for installation does not include the later file version.

Microsoft suggests that affected customers install the latest drivers on all printing devices to resolve the issue, and to make sure, "where possible", to use the same print driver version on print clients and print servers.

The issue affects all major versions of Windows that are supported by Microsoft.

Client: Windows 10, version 21H1; Windows 10, version 20H2; Windows 10, version 2004; Windows 10, version 1909; Windows 10, version 1809; Windows 10 Enterprise LTSC 2019; Windows 10 Enterprise LTSC 2016; Windows 10, version 1607; Windows 10 Enterprise 2015 LTSB; Windows 8.1; Windows 7 SP1

Server: Windows Server 2022; Windows Server, version 20H2; Windows Server, version 2004; Windows Server, version 1909; Windows Server, version 1809; Windows Server 2019; Windows Server 2016; Windows Server 2012 R2; Windows Server 2012; Windows Server 2008 R2 SP1; Windows Server 2008 SP2

Microsoft published a support page, KB5005652, which provides additional information on the issue.

The company changed how print drivers are installed or update as a consequence. Non-administrators can't install or upgrade print drivers using drivers from remote computers or servers without elevation of privilege to administrator.

Microsoft created a new Registry key to restore the old behavior.

  • Registry location: HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows NT\Printers\PointAndPrint
  • Dword (32-bit) Value name: RestrictDriverInstallationToAdministrators
  • Value data:
    • The default value is 1; this requires administrative privileges to install or update print drivers when using Point and Print.
    • A value of 0 allows non-administrators to install drivers when using Point and Print.

Windows users in Point and Print environments have four options to install print drivers or updates of print drivers according to Microsoft by default:

  • Provide an administrator username and password when prompted for credentials when attempting to install a printer driver.
  • Include the necessary printer drivers in the OS image.
  • Use Microsoft System Center, Microsoft Endpoint Configuration Manager, or an equivalent tool to remotely install printer drivers.
  • Temporarily set RestrictDriverInstallationToAdministrators to 0 to install printer drivers.

Closing Words

Microsoft released several printing updates this year alone, some to address the PrintNightmare vulnerability, others to address non-security issues, such as printer bluescreen issues.

Most home devices should not be affected by the new issue, but another printing related issue exists already after installation of the September 2021 Patch Day updates.

Now You: did you run into printing issues on Windows lately?

Summary
Microsoft marks latest Windows printing issue as resolved (KB5005033)
Article Name
Microsoft marks latest Windows printing issue as resolved (KB5005033)
Description
Microsoft acknowledged another printing related issue on Windows. After installing the August 2021 patches for Windows, e.g. KB5005033 or KB5005031, some users noticed that printing was causing issues on said devices.
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Ghacks Technology News
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Comments

  1. ULBoom said on September 19, 2021 at 2:45 pm
    Reply

    A definite maybe.

  2. did you eat your spinach? said on September 20, 2021 at 3:29 am
    Reply

    Grandma doesn’t want to nor should she mess around with all these breaks/patches. With Linux, the hardware she has just works, no issues whatsoever.

    Clearly, Windows isn’t ready for the desktop.

    1. Marti Martz said on September 20, 2021 at 9:11 am
      Reply

      @did you eat your spinach?

      ROFL!

      P.S. Guess Unicode isn’t supported here.

    2. RobG said on September 20, 2021 at 3:51 pm
      Reply

      > With Linux, the hardware [Grandma] has just works, no issues whatsoever. <

      Good luck to Grandma trying to get her laptop or desktop to work when Linux fails to boot or run properly.

      1) Not many I.T techs that I'm aware of 'do' Linux repairs
      2) Not many Grandmas would be 'geek' enough to be able to install one of Linux's '57' varieties and maintain it month after month, let alone find and install the proper Linux driver for her printer – assuming a printer driver was available.

      "5 Reasons Behind Linux’s Unpopularity on Desktop"
      – Why Linux-based OSs are not as mainstream as Microsoft’s Windows

      "…Though the story of Linux on the desktop is almost as old as Microsoft’s Windows, in terms of popularity, it’s lagging far behind. The aggregated market share of the Linux-based OSs on the desktop is a mere 2.18%.
      As a long time Linux user I believe all it boils down to 5 key reasons why Linux-based OSs are not as mainstream as Microsoft’s Windows today….."

      https://medium.com/the-blog-of-ehsan-nazim/5-reasons-behind-linuxs-unpopularity-on-desktop-c87558fe2f7c

      1. Marti Martz said on September 20, 2021 at 8:01 pm
        Reply

        @RobG

        > “Not many I.T techs that I’m aware of ‘do’ Linux repairs”

        Usually it’s the hardware that fails after time if it’s not maintained. Very rarely do I need to have a visit for a software issue.

        > “Not many Grandmas would be ‘geek’ enough to be able to install…”

        See prior point. However I deal with dozens of 80+ folks that use Linux quite effectively. The UI is the key on what they are used to not the “bling” changes that have a learning curve for even the most experienced.

        > “install one of Linux’s ’57’ varieties and maintain it month after month, let alone find and install the proper Linux driver for her printer – assuming a printer driver was available.”

        Arch, sure, however stick with one that is well supported and well updated and “It’s a cinch” according to one 82 year old and SHE’s not even computer technical.

        Even Windows 10/11 is slowly migrating more towards the design of Linux because they know it’s effective.

        Look at macOS 9 vs current… they did the same thing with their BSD derivative.

        Printers aren’t the fault of Linux or any other OS. It’s the manufacturers not releasing their specs of their printers *(or drivers)*. Back in the old days one was given the printer escape language reference so you could write your own even for Windows. Remember books instead of “idiot” manuals? However Brother and HP are usually well supported even beyond Windows support. If you want other brands then they have their own caveats, even in Windows, and of course planned obsolescence creating tons of eWaste.

        Also try getting a printer properly installed on a Chromebook that “searches” and doesn’t find anything but it is on the network. Just encountered this yesterday. Had to tell the client that even I couldn’t get the “idiot” App to find the printer in a reasonable time because it wouldn’t allow an IP search… but did set it up on their desktops fine in a matter of minutes. They are happy their other systems work including the printer and they figured the Chromebook wasn’t going to work even with IPP.

        @did you eat your spinach?

        Still enjoyed your comments with the twists as it’s usually the truth in my circles. Thank you for your point of view.

      2. RobG said on September 21, 2021 at 11:03 am
        Reply

        Marti said:-

        “I deal with dozens of 80+ folks that use Linux quite effectively”.

        Neither do I.

        “Why don’t normal people use Linux?”
        -Wholegrain Digital article

        “If you ever have an issue with a PC or a Mac, it isn’t difficult to find someone who can help you. But if you’re using Linux, it’s not so easy to just phone a friend. As an example, I spent hours with the IT Consultant at our previous office space trying to connect my Ubuntu laptop to the network printer and in the end we gave up. If ever I wanted to print something, I had to email it to a colleague and ask them to print it for me. Those are the sorts of things that most people simply won’t tolerate….”

        “……Linux market share around the world [showed] Linux was nothing more than a niche player, with Asia and Africa bottom of the list with just 0.34% and 0.45% market share respectively….”

        https://www.wholegraindigital.com/blog/why-dont-normal-people-use-linux/

  3. ChromeFan said on September 20, 2021 at 6:15 pm
    Reply

    Hire some of Googles engineers. They will have this issue fixed within 24 hours.

    You wonder why desktop is dying (to its death) and being overtaken by Google’s Android and mobile in general.

  4. RobG said on September 21, 2021 at 11:26 am
    Reply

    Marti said:-

    > Printers aren’t the fault of Linux or any other OS. <

    As the Linux article I linked to yesterday stated….

    '5 Reasons Behind Linux’s Unpopularity on Desktop'
    -Why Linux-based OSs are not as mainstream as Microsoft’s Windows

    'Hardware vendors don’t support Linux'

    "Linux is a monolithic kernel. Hardware drivers are part of the Linux kernel itself. If you have the latest hardware [printer etc] then you may need to update your operating system, which will bring the latest Linux kernel and which in turn will support your latest hardware……

    …..but most popular Linux-based distros e.g. Ubuntu, Mint do not come with the bleeding edge software or the latest Linux kernel either. So you cannot use “just in” hardware in these OSs".

    https://medium.com/the-blog-of-ehsan-nazim/5-reasons-behind-linuxs-unpopularity-on-desktop-c87558fe2f7c

    (The article is written by a Linux user BTW)

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