The release of the April 2018 Update for Windows 10 was not as error-free as Microsoft hoped it would be. Reports about blue screens, crashes, upgrade rollbacks and other issues started to appear on Microsoft's official support forum but also on other sites on the Internet after the official release of the operating system on April 30, 2018.
Microsoft confirmed shortly thereafter that devices with "some" Intel Solid State Drives were not compatible with the new version of Windows 10.
The company revised the information on May 8, 2018 when it revealed that devices with Intel SSD 600p Series and Intel SSD Pro 6000p Series were affected.
When attempting to upgrade to the Windows 10 April 2018 Update, select devices with Intel SSD 600p Series or Intel SSD Pro 6000p Series may crash and enter a UEFI screen after reboot.
Microsoft is working with OEM partners and Intel to identify and block devices with Intel SSD 600p Series or Intel SSD Pro 6000p Series from installing the April 2018 Update due to a know incompatibility that may cause performance and stability issues. If you have encountered this issue, follow the steps to reinstall the previous operating system (Windows 10, version 1709).
Microsoft is currently working on a resolution that will allow the April 2018 Update on these devices in the near future.
Microsoft's hardware division used drives of Intel's 6000P Pro series in some of its Surface 2017 devices.
But the two Intel SSD series were not the only devices that were not compatible with the new Windows 10 version. Woody Leonhard reported on May 14, 2018 that (some) Toshiba solid state drives were not compatible either.
He listed Toshiba XG4, XG5, and BG3 series solid state drives specifically. Microsoft confirmed the issue on the company's official answers forum on May 11, 2018.
After upgrading to Window 10 April 2018 Update, select devices with Toshiba XG4 Series, Toshiba XG5 Series or Toshiba BG3 Series solid state disk (SSD) drives may exhibit lower battery life.
Microsoft is working with OEM partners and Toshiba to identify and block devices with Toshiba XG5 Series or Toshiba BG3 Series solid state disk (SSD) from installing the April 2018 Update due to a known incompatibility that may cause battery performance issues.
Microsoft estimates the release date for the resolution for this issue to be available in early June
Devices with affected Toshiba drives get upgraded to the new version of Windows 10 but users may notice a drop in battery life.
Microsoft's recommendation for device owners is to go back to the previous version of Windows 10 or wait until the release of a patch which the company hopes to release in June.
To go back, simply select Settings > Update & Security > Recovery > Get Started under "go back to the previous version of Windows 10". You may want to block feature updates after the rollback on the affected device to avoid a viscious circle of never ending upgrades and rollbacks.
So, the company hopes to release patches for affected devices soon to resolve the issues the new version of Windows 10 causes on these devices.
Windows 10 version 1803, the April 2018 Update, was released by Microsoft to PCs running the Fast Ring Insider Channel on April 2018. Microsoft collects a lot of data from PCs running Insider versions of Windows 10; it appears, however, that this is not enough to guarantee quality releases.
Why was not the issue with Surface 2017 with Intel SSDs detected by the company? It surely tested the new version of Windows 10 on its own devices before launching it to customers worldwide?
While it is certainly impossible to test a new version of Windows 10 on all hardware configurations, Microsoft appears to rely too much on data that it gets from the Insider channel and from Home customers when new versions of Windows 10 get released, and less on data from company internal tests and quality controls.
The Windows 10 version 1803 release notes highlight both issues right now. Microsoft's only suggestion to customers is to restore the previous version of Windows 10 on the device.
Now You: Did you upgrade any machine to the new version of Windows 10? (via Born)
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