My Surface Pro 4 Experience so far

I made the decision to buy a Surface Pro 4 shortly after Microsoft revealed the new machine. I always liked the idea behind the machine especially since much of the hardware and the operating system came from a single company which reminded me a lot of Apple devices.
While not all of the hardware comes from Microsoft, the processor is powered by Intel for instance, my hope was that the device would benefit from this.
The main reason why I bought a Surface 4 was that I was going on a trip to Asia in early 2016 and needed a new portable device that would allow me to work from there.
So, my main requirements were that the machine was not too heavy, that the screen was good, that I could attach a keyboard to it that would not slow me down, and that battery life would get me through a day without recharging.
The Surface Pro 4 that I bought
You can select one of the available five default Surface Pro 4 devices on Microsoft's Store, or a custom option that is not available in all countries.
I picked one of the cheaper models, powered by an Intel Core i5 processor (i5-6300U) and 4 Gigabyte of RAM as I had no plans to run taxing applications on the device.
The jump to the 8GB Ram 256 Gigabyte hard drive model cost $300 more at that time. More RAM and storage would have been nice, but since I needed the device only for writing, research, some Netflix watching and light Internet browsing, it was not really something that I needed desperately.
Apart from the device itself, I selected a Surface Pro 4 Type Cover to go along with it which added another $129.99 to the purchase price.
All in all, I paid a bit more than $1000 for the Surface Pro 4.
My Surface Pro 4 Experience
I did not use the device much at home before the planned trip to Asia. What I did though was set it up for the trip which included the following steps:
- Download and install all updates available for the device.
- Configure privacy related settings on the device running Windows 10.
- Install software like Firefox, Chrome, QuiteRSS, Thunderbird, KeePass and a dozen other programs.
- Install security software like EMET, Malwarebytes Anti-Malware Pro and Bitdefender Free.
- Migrate email accounts, data from WinSCP and other applications to the device and test them to make sure everything was working fine.
I used the Surface Pro 4 almost exclusively the last two days before the journey as I wanted to make sure that I had everything that I needed set up correctly on the device.
Positive experience
The Surface Pro 4 is a lightweight device even if you attach a Type Cover 4 to it. While it is probably not the lightest device around there, barely anyone should have troubles lugging it around for a day.
The Type Cover acts as a protective shield if you keep it attached to the device which is quite nice as well as it protects the screen from damage when attached to it.
Battery life is quite good, at least when compared to my previous laptops. With the right power settings, I was able to get a full day's worth of work out of the device without recharging it.
This is however not the case if you happen to watch videos or play games on the device as battery drains quickly in this case.
The device charges quickly, great for a quick recharge at the airport or coffee shop.
The Type Cover 4 is an excellent keyboard for a mobile device. While it is not on-pair with a solid mechanical keyboard that I use on my desktop computer (Das Keyboard review), it worked surprisingly well for the most part.
The layout of the keyboard needs some getting used to time though as keys are not always where you'd expect them. There is no numpad for instance, the arrow keys are beneath the Shift key on the right-side, and the Print, Pos and End keys have been added to the top key row.
The Surface Pro 4 shines when it comes to the display it ships with. It runs at a 2736 x 1824 resolution, and is incredibly crisp and sharp.
The not-so-good experience
Probably the biggest disappointment is the pen that Microsoft ships with the device. I had high hopes for the pen hoping that it would allow me to write on the screen like I would on paper.
The main issue that I have with it is that there is still a noticeable delay when you are using the pen. While I only ran writing tests, I imagine the same is true if you want to use the pen for drawing or other activities.
The experience is simply not there yet, and I rarely use the pen on the device especially since you cannot use it to scroll inside windows.
That's another issue I have with it. While you can use it to scroll using the scrollbar of a window, you cannot use it to scroll inside the window directly. You have to use your finger to do that which works just fine.
Another issue that I ran in occasionally was that the Surface sometimes did not detect the Type Cover during log on. It would launch the on-screen keyboard despite the fact that the Type Cover was connected to the device.
Typing on the keyboard did not work, and I had to use the on-screen keyboard to log on to the system. The keyboard worked again afterwards though which made this a puzzling issue.
Microsoft ships the Surface Pro 4 with only one USB 3.0 port. This may not be a problem for all users, but if you plan to connect multiple USB devices to the Surface, you need to purchase an USB hub to do that.
I could not connect my smartphone, the external hard drive that I bought, a computer mouse, and my photo camera to the Surface 4 Pro at the same time because of it (I did not buy a hub).
It is manageable, but far from comfortable. To transfer photos from my camera to the external drive, I had to first connect the camera to the Surface, transfer the photos to it, then connect the external hard drive to transfer the photos from the Surface to the drive. Last but not least, I had to delete the photos on the Surface.
I had to disconnect the mouse from the device as well to connect any of the other devices to it.
The price of the Type Cover keyboard is steep. At $130, it costs nearly as much as a professional mechanical keyboard but does not deliver the same value in my opinion. It is still recommended to get a keyboard if you plan to do any writing on the device.
Closing Words
Microsoft improved its Surface line with every iteration, and the Surface Pro 4 is no exception to that rule.
It is a very good device that still has a couple of issues that the company needs to address in future versions, or correct through firmware updates.
Would I buy it again? Yes, I would.





Thanks for the info Martin, I have been wondering too.
Second to last paragraph, “There do not…”, is not grammaticality correct.
You mean grammatically incorrect.
lol
A thing designed to confuse the user for sure.
Why they simply don’t merge with the normal download omg?
The core problem with the addition is the lack of information on AMD’s part.
Is “Catalyst the user panel”, the device drivers, or the combination?
I have a Celeron motherboard with twin Radeon 9250’s on board, and it’s fine for nearly everything, but has terrible difficulty playing videos, even from the hard drive. I installed the latest “Catalyst” (10-10_xp32_dd_ccc_enu.exe) and the device drivers still say they are from 2006. This may be the best there is for this board, but it’s sure hard to tell.
Freddy: Did you uninstall the old drivers before installing the new one?
Nope. The instructions didn’t ask me to. I suppose it will just use a vanilla Microsoft driver if I do that? And actually boot? So then I can re-run the Catalyst install?
It is probably best to clean all old drivers first and reboot the machine afterwards. Windows usually offers generic drivers. Once the system boots install the ATI Catalyst drivers again to see if it makes a difference.
“gives any application access to the Graphics Processing Unit for non-graphical computing” means it’s basically the ATI/AMD version of NVidia’s CUDA which allows the GPU’s processing power to be used for other stuff than graphics, eg. for physics calculations (through PhysX in that case). That can lessen the load on the computer’s CPU
Everything found in AMD Catalyst, plus the OpenCL driver Users can still grab all of the individual AMD Catalyst components as well (which will also include the OpenCL driver as well)
Highlights of the AMD Catalyst Accelerated Parallel Processing (APP) Technology Edition 10.10&up Windows release include:
Introduction of AMD HD3D Technology
*Blu-ray 3D support
•This release of AMD Catalyst provides support for Blu-ray 3D playback
•Requires Blu-ray 3D player software, 3D supported display and 3D Stereoscopic glasses*
•Supported on the AMD Radeon™ HD 6800 Series GPUs
Stereo 3D gaming support
•This release of AMD Catalyst provides support for Stereo 3D gaming via 3rd party middleware from Dynamic Digital Depth (DDD) and iZ3D
•Requires 3D supported display and 3D Stereoscopic glasses*
•Supported on the ATI Radeon HD 5000™ Series and AMD Radeon HD 6000 Series GPUs
Video accleration for HD WMV video content
* This release of AMD Catalyst provides video acceleration support for WMV HD (Microsoft video codec) under Windows 7
* Supported on the ATI Radeon HD 5000 Series of products
Enahnced Dynamic Contrast video controls
* This release of AMD Catalyst enhances the Dynamic Contrast setting found in the Catalyst Control Center by adding support for histogram based detection
Information was found on various websites.
Just adding my 2 pennies, I think the APP drivers helps GPU intensive apps run concurrently without crashing. I have an ATI 5870, the usually (non-APP) 10.11 ATI driver crashes (after a few seconds) when I run a 3d game (CoD Black ops in windowed mode) along with running a flash based (TV stream) on firefox. Symptoms are: Game hangs momentary (which I then am forced to close), flash player crashes and ATI driver recovers from a crash.
With the APP drivers installed, this concurrent usage of my GPU seem to run both apps smoothly without crashing. Thanks ATI for the new APP drivers. Things work better now. (Mind you I have not exhaustively tested this! Just a
over an hour of game play while streaming TV). Things use to crash within a few minutes of running the two apps together.
Thanks for your 2¢. i was wondering abt this and I also have the same gpu and stream on my big screen through it while some other gpu intensive thing on the other. I have noticed , though when i play a bd movie in PowerDVD10 ultra player now my gpu shows zero use through out the whole movie. not sure if it is connected and cyberlink corp can not respond to this adequately at all. so far they dont know what i am saying. I use afterburner 2.0 and have the graph showing gpu use and fps and it works . non blu ray dvd show action and appropriate fps60 or 24 depending how i have it set. so it works. i usually use my stand alone blu ray player but i sometimes just keep the one in my computer active and check to see if things are correct and since adding the APP drivers i notice this anomaly, if it is unusual. i would have thought the gpu would be more active for blu ray play back, no more since adding APP but getting 0fps and 0% activity for the whole movie does not seem right. no comments from amd or cyberlinnk so far
Is there any program or games to day that use
Accelerated Parallel Processing (APP) Technology
Thanks for the info… was wondering why the 2 versions myself. Still don’t know why they just auto update drivers.
So with all these wonderful things that this “APP technology” does the question still remains, why on earth is amd even continuing to release the drivers/catalyst without it?
B/C some people have the i7 with 8 cores and realy dont nead thier GP doing any extra work…. and with 6-12 Gigs of mem running at 1600 mhz the pc screams…
It would be cool if the next version of Photoshop utilized this in order to process renderings faster. That would rock.
how do you know that your graphics card is app tho
CyberLink’s PowerDirector 9 Ultra64 can use this technology. That’s why I came to this discussion.
Yes , prog CyberLink PowerDirector ..it offers Smart Video Rendering Technology (SVRT), and is optimized for NVIDIA CUDA technology, AMD Accelerated Parallel Processing technology, Intel Core family processors, and AMD multi-core central process units.
Some comments seem to refer to other articles…
I made the mistake of accepting HP ink subscription package for some months, then I unsuscribed it. A guy told me that so doing HP had remotely changed my all-in-one printer firmware forcing me to use only original ink cartridges.
Is there any way to revert the firmware to the original one, allowing me to use generic ink cartridges?
Thank you.
Not only HP printers by the way : the same shameful practice with the Epson 9900 series printer :
[https://www.youtube.com/watch?v=M84u_8hAFzU] on YouTube
[https://piped.frontendfriendly.xyz/watch?v=M84u_8hAFzU] via this Piped instance.
They make money with the ink cartridges, it’s almost that they’d offer the printer for free.
EDIT, off-topic : the article on it’s very page as on Ghacks Homepage is shown as having 0 comments …
There seems to be a mix-up : comments relate to another, older article.
“Launching the subscription-based service HP+, which, as a feature, blocks using third-party ink for the lifetime of the printer, even when customers unsubscribe later on.”
This is outrageous — just like the rest. I’ll make a good note never to buy HP. Nor ink-jet printers, incidentally. Laser is the way to go.
Its remarkable how much Printer makers can get away with it. Its as if this is the first time such companies have been caught doing anti-consumer things.
– Cartridges having very little ink in them on a small sponge.
– Printers flagging falsely flagging printers for repairs for no reason whilst locking out users.
– Printers locking out cheaper third party ink.
– Placing stickers over the USB ports claiming there is none to force people to use ethernet or wifi so the companies can push these so called updates to disable and control your printers.
– Disabling unrelated parts of your all in one printer.
– Forced subscriptions.
– Time bombed hardware.
– Overly expensive ink.
– Falsely claiming ink cartridges are empty when they are not.
The list goes on and on really and yet nobody has done anything about it. Where is Europe on this? Where are the morons that glue themselves to the roads on this or the league against straws.
There is just no oversight for this reckless industry. They have been getting away with murder for years.
I’ve seen some people say that it is cheaper to buy a new printer when the included ink cartridges run out and throw the one they have in the trash which says a lot doesn’t it.
HP is pretty much a known scumbag in the industry but they aren’t the only one, they all do it to one extent or another.
There seem’s to be an issue with comments.
This article is about HP all-in-one and the comment count is 0, but there are multiple comments older for an AMD GPU article.
I beg your pardon, the first comment is from year 2010!
What the hell? :S
Being an “old fart”, maybe it is easier for me than others, but I find myself choosing older items over this kind of HP crap. Yesterday’s Caddilac is much more dependable, safer and cheaper to operate than the modern day Tesla.
Good Lord, November 2010! I think it’s time to forgive HP and move on now some 13 years later. Poor HP. People not letting go of resentment. :-P
New and old comments are appearing in unrelated articles.
I’m making this article in the Lenovo Legion Go leaked images, and it will appear in other articles too.
laptops The description underscores how top brands such as HP, Dell, and Asus are making gaming accessible without a hefty price tag. It’s important to prioritize features like speed, memory, graphics, and processing power when selecting a gaming laptop, ensuring an enjoyable gaming experience without overspending.
No idea what “[…] than ever …” is supposed to mean in the title. It looks like it’s missing a word.
:S
Why are the comments sections in all of the articles from many years ago???? The comments here are from 2010!!
Ghacks has gone way downhill since Martin sold it. The owners don’t give a damn, apparently, as it’s been like this for weeks.
It’s been going for far over a week now. The fact this Comments section is neither fixed nor simply and honestly removed is perhaps relevant of the owner’s plan to let it slowly but surely become obsolete, check if the number of visitors falls as well and if not then remove ‘Comments’ for good, maybe by January 2024.
I’ve spent many splendid years reading comments, replying, commenting myself here, especially when Ghacks was independent. Comments are so complimentary of articles. End of an era as it seems.
@Tom Hawack,
I feeling so too.
“M&A” is used regularly by Microsoft as a means of “ruling out rivals”, and Softonic’s acquisition of ghacks.net seems to be no exception. It is very disappointing.
As is clear from the case of Elon Musk, who acquired Twitter, there are things like locking and deleting comments, authentication systems, etc.
The future of ghacks is uncertain, and it looks like it will end in tragedy.
Advances in digital technology are exposing a chaotic and irresistible oppressive reality. Far from being “bright and happy,” the future feels “dark and gloomy” with despair.
Nice and good words by @Tom Hawack, I feel near the same feelings with this site. I arrived here while suffering very bad moments at my life when a good friend of mine died of cancer disease. I can’t barely remember when was my first comment, however I think that I have been here since 2018 if my memory doesn’t fail. Anyway, there have been so many years reading good articles and also reading some good comments by some good users. Now I am starting with my first job as forestal engineer at long extension areas of Spain so I will have very reduced time to read and comment, however I will continue visiting this site to remember the good times. Thanks to you all for your efforts and also for the great patience, over all to @Martin, @Ashwin, @Tom Hawack, @owl, @herman cost, @violetmoon and so many other users! You all are the best! :]
Tom, the issue appears to have been fixed. Terribly sorry that it took this long. Can you please verify? Thank you!
@Martin Brinkmann (said on September 8, 2023 at 2:33 pm),
According to my RSS reader, this reply appears to be directed at @Tom Hawack (ghacks.net/2010/10/31/whats-the-amd-catalyst-accelerated-parallel-processing-app-technology-edition/#comment-4573217).
I also replied to Martin (ghacks.net/2023/07/24/pokemon-go-routes-not-working-how-to-fix-it/#comment-4573350) in my reply, but I don’t understand that the series of troubles has been fixed.
In the case where comments on Avast articles (Get Protected the Right Way with Avast Free Antivirus: ghacks.net/2023/08/07/get-protected-the-right-way-with-avast-free-antivirus/) were deleted that I first pointed out to Martin, It It remains disappeared (and nowhere to be found), remaining unchanged.
And the inconsistency in “association between articles and comments” remains unchanged and incoherent.
What exactly was “fixed”?
@Martin Brinkmann,
Incidentally, some of the Comments I posted a few days ago remain blocked.
Example at (ghacks.net/2010/10/31/whats-the-amd-catalyst-accelerated-parallel-processing-app-technology-edition/#comment-4573248),
and more (ghacks.net/2023/09/02 /microsoft-is-removing-wordpad-from-windows/#comment-4573267).
I would also like to know why it is blocked.
@Martin Brinkmann,
I’m guessing from your most recent article post,
>> ghacks.net/2023/09/08/google-enables-real-time-checks-in-chromes-safe-browsing-security-feature/#comment-4573399
the fixed Martin mentioned is that “From future posts, the association with the article will be properly established.”?
However, is it impossible to fix the association of comments for a large number of articles that occurred during this period (8/15-9/7)?
If ghacks.net were to leave these messed up associations in their articles, Subscribers who don’t know about these things will be very confused when they see the article.
And one more thing, what about the disappeared (erased) Comments?
If all of them have been corrected successfully, it can be said that problem have been “fixed”.
Regarding the Comment block and the missing Comments, I feel that there is a need for a clear official statement (by Softonic) on paper for ghacks.net subscribers.
@Martin Brinkmann,
It was just a while ago,
The Comment “Thread about HarmonyOS” posted by @Glyde on September 8, 2023 at 8:06 pm is about the article 2023/09/05 “Watch out Windows, you got a new competitor”,
but it’s linked to Martin’s article 2020/12/26 “How to sum numbers in LibreOffice Calc automatically”.
> ghacks.net/2020/12/26/how-to-sum-numbers-in-libreoffice-calc-automatically/
Please correct the links appropriately.
Regarding the article “Watch out Windows, you got a new competitor”
> ghacks.net/2023/09/05/harmonyos-pc-vs-windows/
Note!
After all, if we don’t fix all the articles with messed up associations, those articles will continue to get messed up. You can’t just leave it alone.
Note!
After all, if don’t fix all the articles with messed up associations, those articles will continue to get messed up. Can’t just leave it alone.
@David Arandale,
Note: I replied to you on September 6, 2023 at Around 2:30 pm, but it was still remain blocked after more than half a day, so I replaced the quoted URI scheme: https:// with “>>” and reposted.
The current ghacks.net is owned by “Softonic International S.A.” (sold by Martin in October 2019), and due to the fate of M&A, ghacks.net has changed in quality.
>> ghacks.net/2023/09/02/microsoft-is-removing-wordpad-from-windows/#comment-4573130
Many Authors of bloggers and advertisers certified by Softonic have joined the site, and the site is full of articles aimed at advertising and clickbait.
>> ghacks.net/2023/08/31/in-windows-11-the-line-between-legitimate-and-adware-becomes-increasingly-blurred/#comment-4573117
As it stands, except for articles by Martin Brinkmann and Ashwin, they are low quality, unhelpful, and even vicious. It is better not to read those articles.
>> ghacks.net/2023/09/01/windows-11-development-overview-of-the-august-2023-changes/#comment-4573033
By the way, if you use an RSS reader, you can track exactly where your comments are (I’m an iPad user, so I use “Feedly Classic”, but for Windows I prefer the desktop app “RSS Guard”).
RSS Guard: Feed reader which supports RSS/ATOM/JSON and many web-based feed services.
>> github.com/martinrotter/rssguard#readme
@Martin Brinkmann,
Regarding my comments (#comment-4573235, #comment-4573237) before and after the reply to @Tom Hawack (#comment-4573236),
I posted it around 2:30pm (daytime) German time, but why is it still not showing up even after almost half a day?
gHacks, fuck off! i’m out.
MediaTek develops its first 3nm chip using TSMC process
Is this Apple A17 Pro GPU integrated in the up and coming iPhone 15?
The article and the picture does not make the distinction it being a separate device or integral to the iPhone 15.