All existing issues with Windows 10 version 1903 (May 2019 Update) - gHacks Tech News

All existing issues with Windows 10 version 1903 (May 2019 Update)

Microsoft maintains a list of known issues of the new Windows 10 feature update, Windows 10 May 2019 Update or Windows 10 version 1903.

The rollout of the new version of Windows started on May 21, 2019; not every system may be upgraded right away as Microsoft plans to increase the quota gradually to monitor feedback carefully.

The known issues page lists 14 issues currently, some with mitigations. Some of these issues are minor, e.g. Night Light settings not saving correctly in some occasions while others, e.g. AMD Raid driver incompatibilities or not being able to discover or connect to Bluetooth devices, are major.

windows 10 1903 known issues

All issues are listed as being under investigation currently. Workarounds are available for some.

The following issues are known currently:

  1. May 24: Windows Sandbox may fail to start with error code “0x80070002”
  2. May 24: Loss of functionality in Dynabook Smartphone Link app
  3. Display brightness may not respond to adjustments
  4. Audio not working with Dolby Atmos headphones and home theater
  5. Duplicate folders and documents showing in user profile directory
  6. Error attempting to update with external USB device or memory card attached
  7. Unable to discover or connect to Bluetooth devices
  8. Night light settings do not apply in some cases
  9. Intel Audio displays an intcdaud.sys notification
  10. Cannot launch Camera app
  11. Intermittent loss of Wi-Fi connectivity
  12. AMD RAID driver incompatibility
  13. D3D applications and games may fail to enter full-screen mode on rotated displays
  14. Older versions of BattlEye anti-cheat software incompatible

Windows Sandbox may fail to start with error code "0x80070002"

The issue affects Windows 10 systems in which the system language was changed during the update process. Windows Sandbox cannot be started on affected devices, and the error "ERROR_FILE_NOT_FOUND (0x80070002)" is displayed in that case.

Loss of functionality in Dynabook Smartphone Link app

Affects the Dynabook Smartphone Link after updating to the latest version of Windows. May affect the display of phone numbers in the call menu and ability to answer calls on the Windows PC.

Update block in place.

Display brightness may not respond to adjustments

Affects Windows 10 devices with Intel hardware. Brightness changes may not apply immediately. A restart should resolve that so that the changes are applied.

Update block in place.

Audio not working with Dolby Atmos headphones and home theater

Affects the two Dolby Atmos applications that are available on the Microsoft Store and may lead to a loss of audio. Microsoft notes that the issue is caused by a licensing configuration error.

Update block in place.

Duplicate folders and documents showing in user profile directory

The issue affects systems on which certain known folders, e.g. Desktop or Downloads, were redirected to another location. Users may see empty folders in the default location after the upgrade.

Update block in place.

Error attempting to update with external USB device or memory card attached

The update to Windows 10 version 1903 fails if an external USB device or a SD memory card is attached to the system during the upgrade. Microsoft notes that this may also affect internal hard drives.

Update block in place.

Unable to discover or connect to Bluetooth devices

Compatibility issues with certain Realtek and Qualcomm Bluetooth radios causes discovery and connection issues. Updates to newer drivers may resolve the issues. For Qualcomm, Microsoft recommends drivers greater than 10.0.1.11, for Realtek, driver versions greater than 1.5.1011.0.

Night light settings do not apply in some cases

Night light settings may not be saved under certain circumstances. Microsoft recommends disabling and enabling the feature, or restarting the computer.

Intel Audio displays an intcdaud.sys notification

Windows 10 may display What needs your attention when trying to upgrade systems with certain Intel Display Audio device drivers. If the issue refers to intcdaud.sys, the system is affected and that may result in higher than normal battery usage.

Microsoft recommends that admins click on back to stop the upgrade.

Update block in place.

Cannot launch Camera app

Users on devices with Intel RealSense SR300 and Intel RealSense S200 cameras may not be able to use the Camera app. The error "Close other apps, error code: 0XA00F4243" may be displayed when the Camera app is started.

Temporary workarounds include unplugging the camera and plugging it back in, disabling and re-enabling the driver in the Device Manager, or restarting the RealSense service.

Update block in place.

Intermittent loss of Wi-Fi connectivity

An outdated Qualcomm driver may cause Wi-Fi connectivity issues on "older computers". Microsoft recommends that device drivers are updated to resolve the issue.

Update block in place.

AMD RAID driver incompatibility

AMD Raid systems with driver versions lower than 9.2.0.105 cannot be upgraded to the new version of Windows 10. Installation stops with error messages such as "AMD Ryzen™ or AMD Ryzen™ Threadripper™ configured in SATA or NVMe RAID mode".

Microsoft recommends that users download and install the latest AMD Raid drivers.

Update block in place.

D3D applications and games may fail to enter full-screen mode on rotated displays

Certain Direct3D apps or games may fail to launch fullscreen mode if the default display orientation has been changed.

Microsoft recommends that users run applications in windowed mode or on a secondary non-rotated display, or change compatibility settings of applications and games to "Disable full screen optimizations".

Older versions of BattlEye anti-cheat software incompatible

Games that use older versions of the anti-cheat software BattlEye may cause the entire system to crash after installing Windows 10 version 1903. A newer version of the BattlEye software is available that resolves the issue.

Update block in place.

Summary
All existing issues with Windows 10 version 1903 (May 2019 Update)
Article Name
All existing issues with Windows 10 version 1903 (May 2019 Update)
Description
Microsoft maintains a list of known issues of the new Windows 10 feature update, Windows 10 May 2019 Update or Windows 10 version 1903.
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Ghacks Technology News
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Comments

  1. ZeroShot said on May 22, 2019 at 12:42 pm
    Reply

    Some anti-virus softwares/firewall (like Avast Premier on my case) are not properly registring on Windows Security. When you click manage providers it is not present.

  2. Nomo Potatos said on May 22, 2019 at 2:08 pm
    Reply

    Those are all issues that should not be present at all in an OS that is released to the public. 1903 is an early Beta release, at best. Avoid at all cost. The incompetent potatodevelopers and the useless headpotatos in charge at Redmond HQ, Potato Central, have once again lost their minds.

  3. Anonymous said on May 22, 2019 at 3:13 pm
    Reply

    Not a Windows 10 1903 but a Sandboxie 5.30-problem. Files can’t be download from a sandboxed browser.

  4. Pedro said on May 22, 2019 at 3:50 pm
    Reply

    Already updated and haven’t found any issue so far.

    1. Anonymous said on May 23, 2019 at 7:26 pm
      Reply

      I haven’t been able to see 1903 on WU yet Upgraded via WSUS and MCT removes background. And its a pain the neck if you cut the ISO to USB and try to update over USB.

  5. JohnIL said on May 22, 2019 at 4:13 pm
    Reply

    I just found it really sluggish at times, even after all the updates and driver installs. Edge has some memory issues as well but I don’t intend to use it so it won’t be a issue. Honestly I am surprised with the issues still to be resolved Microsoft still is pushing it out to devices that seek it.

  6. Potato Nomos said on May 22, 2019 at 5:07 pm
    Reply

    EVERYTHING IS ON FIRE!

    1. Nestor said on May 22, 2019 at 9:39 pm
      Reply

      Think positive: have a cookout.

    2. Chris Storer said on May 24, 2019 at 5:38 pm
      Reply

      how are you typing this then, hmm?

      1. Potato Nomos said on May 26, 2019 at 8:32 pm
        Reply

        LM19.1 Tessa Cinnamon.

      2. Anonymous said on June 7, 2019 at 12:11 am
        Reply

        You mean everyone only uses 1 device they can type with? I better get rid of my other 5 devices then!

  7. VioletMoon said on May 22, 2019 at 5:39 pm
    Reply

    Oddly enough, Microsoft has been more responsible for reporting and offering advice for any “issues” that are now known to exist as reported on the “official” MS site:

    https://docs.microsoft.com/en-us/windows/release-information/status-windows-10-1903

    One repeating paragraph beneath each well-explained “issue” is the recommendation to not perform the upgrade, either automatically, manaully, or through the Media Creation Tool:

    “Note We recommend that you do not attempt to manually update using the Update now button or the Media Creation Tool until this issue has been resolved.

    Next steps: We are working on a resolution and will provide an update in an upcoming release.”

    Even approximate times are given for when the “issue” will be resolved. It’s quite the change from previous builds.

    Bascially, MS is saying, “Don’t upgrade on a production machine.”

    Easy enough to understand, but I already sense multitudinous users upgrading because they are still in the XP mind set that regarded all upgrades and patches essential to security and stability.

    Of course, rather than read what MS has already told them, they will go ahead and install the 1903 upgrade [so they can complain?].

    Duh!

  8. ARTUR said on May 22, 2019 at 8:33 pm
    Reply

    Google Drive for Windows not working after update to 1903

  9. sdikas said on May 22, 2019 at 8:34 pm
    Reply

    Always updates but its getting worst. Please do your job.

    1. Anonymous said on May 23, 2019 at 5:52 am
      Reply

      Nobody should publish anything publicly with grammatical mistakes either?

      1. Peterc said on May 23, 2019 at 8:49 pm
        Reply

        @Anonymous:

        Not every commenter here is a native English speaker who got straight As in English composition; some may be posting from smartphones; and some may be less-than-perfect typists with less-than-perfect eyesight. I understood what sdikas was saying and that’s what counts.

      2. Quintin Giesbrecht said on May 29, 2019 at 11:12 pm
        Reply

        Thanks for your comment. I agree, we have to be flexible…the internet is not only for English-speaking people :) And sdikas got his/her point across well enough :)

        Q

      3. Chris said on May 24, 2019 at 8:13 pm
        Reply

        agreed.

  10. Don said on May 22, 2019 at 11:49 pm
    Reply

    I was wondering why my computer was not prompting me to upgrade. Now I know: “Duplicate folders and documents showing in user profile directory”.

  11. Blaise said on May 23, 2019 at 12:25 am
    Reply

    Installing [OODefrag22Professional64Enu.exe] is not possible: “Digital signature error. X An error occured while launching the setup. The digital signature of the installation package is corrupted or missing.”

  12. Moses Jonson said on May 23, 2019 at 2:58 am
    Reply

    For me everything is working even better for me after updating my Laptop, it is a lot faster too (thanks to retpoline) and love the improvements on many features too.

  13. Anonymous said on May 23, 2019 at 4:02 am
    Reply

    Still using 1709. Maybe I’ll update when Windows 10 is out of “public beta”.

  14. Ahmed AbdelAziz said on May 23, 2019 at 4:47 am
    Reply

    Tevii S472 not work with windows 10 1903 !

  15. Daimonion said on May 23, 2019 at 8:03 am
    Reply

    Which Version of battleye does work with 1903 Update?

  16. babis said on May 23, 2019 at 8:30 am
    Reply

    so far with an old fujitsu ah512 all ok … only 8gadgets pack removed because was version 8.x.x since 2013, but i downloaded again the latest and works well again

  17. Conan The Barber said on May 23, 2019 at 9:58 am
    Reply

    Let’s look at the bright side: Your computer won’t be “upgraded” if you slap anything in a usb port or a SD slot =) It’s 2019, and the OS with almost monopoly can’t get anything right. They’re not even trying anymore. You gotta laugh.. or cry.. Can’t wait for this autumn when the next upgrade comes along, with exciting features like: The volume goes to 11 & Virtual piece of tape for your webcam, only if you sign up for a Microsoft account. Gonna order my “Windows 10 Upgrade Blocker” usb dongles from China now, buy one get a thousand for free. Made by Huawei.

    1. Anonymous said on May 23, 2019 at 8:23 pm
      Reply

      Lol! Good stuff. Can I have a puff?

    2. Peterc said on May 23, 2019 at 8:55 pm
      Reply

      @Conan The Barber:

      Here I am in the midst of switching to Linux, but … the volume’s going to go to *11*, you say? ;-)

      1. Conan The Barber said on May 24, 2019 at 10:37 am
        Reply

        @Peterc:

        Go ahead, make the jump. Many linux distros already allow volume levels to 11, and beyond! No virtual tape though.. yet. But I think it might be way harder to get infected by RAT on a linux machine than it is on a Windows malwaremagnet. Still, it’s good practice to always do nude yoga or look for pimples between buttcheeks far away from computers.

  18. Mark said on May 23, 2019 at 2:06 pm
    Reply

    Also, going to add and remove applications the gui closes. From the settings menu, the gui also closes when clicking on “Apps”

    Wtf?

    1. Anonymous said on May 23, 2019 at 4:12 pm
      Reply

      Yeah, just get that bug in mine too lmao
      Nice quality update, microshit.

      1. Joseph said on May 23, 2019 at 6:47 pm
        Reply

        Microshit; I like that. lol

        Yes, the gui closes when clicking on “Apps”. I thought it was just me. LOL
        I noticed that if I want about 5 minutes after I restart the computer, then the Apps button will work.

  19. WinboisCorner said on May 23, 2019 at 2:44 pm
    Reply

    Just because Microsoft confirms those issues, it doesn’t mean there are no more issues. Just look at all those errors logged in the event viewer, right?

  20. Peterc said on May 23, 2019 at 9:02 pm
    Reply

    On an extremely tangentially related note, the Antergos Linux distribution has just been officially discontinued. Its developers will be releasing a de-Antergosification update in the near future to turn existing Antergos installs into ordinary Arch installs. Users who still want a user-friendly-ish Arch distro are encouraged to switch to Manjaro.

  21. Andy said on May 23, 2019 at 10:09 pm
    Reply

    If you using NIC teaming on Intel NICS there is an issue with it not working after updating, it’s a known issue Intel have acknowledged with a fix on the way. I think the solution is to uninstall and reinstall the driver, but that did not work for me if broke all the networking and killed the WiFi devices too. Just rolled back to the previous update and all is well again.

  22. Phil said on May 24, 2019 at 3:20 am
    Reply

    I can’t even install it.. it stops at 60% progress with this..
    https://i.redd.it/blglga399xz21.jpg
    no error codes.. troubleshooting finds no problems.. and I can’t find any solution

  23. Croatoan said on May 24, 2019 at 8:55 pm
    Reply

    I started using Linux because of all Windows problems. Even bought Raspberry Pi for pi-hole and retropie.
    Martin, are you going to write about Raspbian (for setting up pi-hole, retropie, cheap nas …)

  24. dave said on May 24, 2019 at 11:43 pm
    Reply

    steam doesnt launch at all help

    1. fjjohns said on June 4, 2019 at 4:22 am
      Reply

      I find that steam will launch, but not the games. Call of Duty World at War fails to load and reports error code 80.

  25. Matias said on May 25, 2019 at 4:28 am
    Reply

    With the F200 realsense camera is the same problem. Camera app not working and Windows Hello not working.

  26. Bruce F. Bading said on May 25, 2019 at 4:53 am
    Reply

    Add broken menu button to the list. 4 out of 4 customers experienced this in their sandbox and have withheld the 1903 rollout. The issue is partially correctable, but came back on 2 of the 4 after some fixes were made. All 4 continued to show Cortana and ShellExperienceHost application issues. All 4 customers re-imaged their sandboxes back to 1809 and will wait to see what Microsoft does about this fairly major bug.

  27. Michael F Fousse said on May 26, 2019 at 7:14 pm
    Reply

    Stardock 10 barely works. Favorites (bookmarks) causes screen to go black and then nothing. Only browser that is not failing is Internet Explorer; attempting to use Chrome cause screen to go black and all icons then refresh. Control panel works sometimes. This is sad that MS released this… had had NO problems with 1809. Hmmm?

  28. brad warren said on May 28, 2019 at 6:57 am
    Reply

    Another BUG not listed . . . i found my webcam in use live streaming via microsoft GAME BAR even after turning everthing off it was still running . . . i was left with no choice but to roll back windows 10 pro X64 to 1809 and paused any updates untill july 2

    system specs
    Windows 10 pro X64
    Asus Strix R9 390X 8gb
    Intel Skylake 6700k Cpu
    32gb ram

  29. Ole said on May 28, 2019 at 12:08 pm
    Reply

    Windows 10 1903 build deleted all my .Irbulk files in Altiverb (Audio Ease). Altiverb is a reverb plugin

    1. Terje said on May 29, 2019 at 2:30 am
      Reply

      latencymon shows high latency on: ntoskrnl.exe

  30. Ole said on May 29, 2019 at 2:28 am
    Reply

    I have high latency spikes in latencymon, the sinner is:
    ntoskrnl.exe

    Did not have this problem in 1809 and it was optimized for audio

  31. Tom said on May 29, 2019 at 5:53 am
    Reply

    Yes can confirm that 1903 has huge latency spices with ntoskrnl.exe. There is a thread about it here:
    https://www.reddit.com/r/Windows10/comments/bu34xv/update_1903_high_dpc_latency_issues/

  32. Tom said on May 29, 2019 at 5:35 pm
    Reply

    Updated to May 2019 and now I have intermittent black screens while browsing on Chrome!

  33. Andy said on May 30, 2019 at 8:42 am
    Reply

    Ever since I upgraded to 1903, Windows doesn’t read my XMP profile correctly, and sets my memory clocks back to 1600 Mhz. My memory sticks should be running at 3200 Mhz. This is not a BIOS / UEFI issue.

  34. Laurence said on May 30, 2019 at 6:04 pm
    Reply

    My 2 cents: Minimize/maximize buttons not working. My desktop shortcut icons disappeared, as well as all my document file folders. Forcing me to go into file explorer to find my stuff. In the midst of this, the “old” normal desktop re-appeared briefly with a new color theme, then disappeared on restart. I system restored to a point prior to 1903 update. Now everything’s back to normal.

    Windows is making itself a full-time unpaid job.

  35. Ras said on May 31, 2019 at 9:41 am
    Reply

    Windows crashes and reboots when i click on a hyperlink in an e-mail (Outlook 2016). Haven’t solved this issue yet.

    Also, Comodo firewall stopped working (Comodo Agent kept crashing). Had to do a reinstall of the firewall, works fine now.

    1. DEEfrag said on June 3, 2019 at 3:43 pm
      Reply

      That is an hoax virus. filling up ram and donothing exept turning off.

      1. Ras said on June 3, 2019 at 8:08 pm
        Reply

        Are you referring to the Outlook problem? My pc is clean as a whistle. But in case you’re not joking.

        I have done a full scan with Avast!
        A boot scan with Avast!
        A scan with Hitman Pro.
        A full scan with Emsisoft Emergency Kit.
        A full scan with Super Anti Spyware.
        A full scan with Malwarebytes Anti Malware.
        A scan with AdwCleaner.

        My girlfriend has the same rebooting problem with her Outlook 2016. She gets the crash even upon starting Outlook. But also when she wants to open a PDF. She has a different laptop and a different Outlook setup.

        So, no malware problem but a Windows 1903 Beta problem where the masses are abviously the testers.

  36. Wayne Sharpless said on May 31, 2019 at 6:13 pm
    Reply

    Unable to login to my Surface Pro 6 after updating. I do ctrl+alt+del and get a blank screen! currently trying to roll back!

  37. grant said on June 1, 2019 at 8:19 pm
    Reply

    I have an issue with 1903 not connecting to exchange servers behind an haproxy load balancer. Works fine with non 1903 clients. Still looking to sort this out, curious if anyone else has seen this. Its exchange 2019 in this example.

    1. Johnny said on June 4, 2019 at 7:32 pm
      Reply

      Grant, we are having the same issue. Did you guys ever figure this out? Looking for some suggestions.

      1. flo said on June 12, 2019 at 1:09 pm
        Reply

        Having the same issue. Exchange behind haproxy

  38. Tony said on June 2, 2019 at 5:03 am
    Reply

    Ram usage jumps to nearly 100% when playing games causing major latency issues. Fps are not affected really but frame times are through the roof, hitting nearly 60 ms. Anyone else having these issues?

    1. Debbie said on June 3, 2019 at 6:47 pm
      Reply

      Yes, I’ve noticed major lagging, not just gaming, though I do a lot of that, but also in LR and PS. The mouse and keyboard are all over the place, laggy then suddenly responsive. It’s getting to be utter s****

      1. Debbie said on June 3, 2019 at 6:50 pm
        Reply

        Oh and just remember Tony, this on their website:

        “Windows 10 is a service, which means it gets better through periodic software updates.”

        You know, when you are ready to throw your PC outta the window

  39. Jose de Jesus Ponce Ham said on June 4, 2019 at 8:55 pm
    Reply

    Again Blue Screen not listed . . . my Lap was fine O365, SQL 2017, Acumatica ERP and other developer tools but after update to w10pro ver 1903 all Office 365 generate blue screen show this:

    STOP CODE : APC_INDEX_MISMATCH

    Anybody has same bug??

    system specs
    Windows 10 pro X64
    Dell XPS i7 8gen
    16gb ram
    512 GB Pcie

    1. Ras said on June 5, 2019 at 3:17 pm
      Reply

      Hi Jose, that is the exact same stopcode i get when i click on a hyperlink in Outlook 2016 on my Dell laptop. Too bad there isn’t more information because this stopcode is too general to pinpoint the root cause.

      This is also the same stopcode my girlfriends gets on her Lenovo laptop when she starts Outlook 2016 or when she tries to open a PDF-document for instance.

      So Windows version 1903 broke Office. I performed a repair of my Office, but that did not help.

      I don’t feel like reinstalling Office all over again, but that might help. I don’t know. I’m waiting (and expecting) a fix from Microsoft for this big mess.

      This is also (not yet) a official reported problem of release 1903, i almost can’t believe it. This must affect a lot of people.

  40. Phil said on June 5, 2019 at 2:52 pm
    Reply

    win startup and all programs extremely slow to load after update to w10pro ver 1903. firefox and chrome takes at least 15 minutes to load

    1. Phil said on June 5, 2019 at 2:55 pm
      Reply

      and SSD drive is constantly at 100%

  41. Anonymous said on June 5, 2019 at 3:21 pm
    Reply

    Sometimes i can’t copy files from a USB to my hard disk, it’s terrible

  42. eqwr112 said on June 5, 2019 at 4:48 pm
    Reply

    AudioCard EMU 0404,1212,1616,1820, Creative Audigy and x-fi Cards not working
    On emu 1820m, in patchmix i got “Insufficient hardware” – driver loaded properly

  43. Chris de Boer said on June 11, 2019 at 1:58 pm
    Reply

    2019-06-11 : 1903 is great: just lost 371 Gb (gigabytes!!!) on a usb hard diks……

    1. Ras said on June 11, 2019 at 6:10 pm
      Reply

      So how did that happen Chris? You had those HHD’s plugged in when the update 1903 was executed and afterwards those 371 GB’s were deleted?

  44. Fardin said on June 15, 2019 at 3:11 pm
    Reply

    when i install some driver or some application like autocad 2020 or 2019 my windows crach in black screen after boot. excuse me if my english is bad because my native language is persian.

    هنگامی که بعضی از نرم افزارها و یا راه اندازها (درایور) را نصب می کنم ویندوز بالا نمی آید و در صفحه سیاه بعد از بوت گیر می کند.
    مثلاً وقتی اتوکد 2020 یا 2019 را نصب می کنم بخوبی نصب می شود اما بعد از راه اندازی مجدد یا خاموش کردن رایانه ویندوز بالا نمیاد.

    ممنون می شوم اگر کسی مشکل من را حل کند.
    i will thank from person that solve my issue

  45. marc said on June 17, 2019 at 4:52 pm
    Reply

    recently updated to 1903 with following issues
    Loss of MS Windows store
    Mail function not working and Mail app disappeared
    Other apps shown as tiles fail to open (try then fail)

    MS Support so far have had three long calls with far eastern help desk – reinstalled Update second time – made no difference
    Currently waiting another call back but have little expectations.

    At current rate i now have laptop with no working operating system due to this CRAP update.

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