All existing issues with Windows 10 version 1903 (May 2019 Update)

Martin Brinkmann
May 22, 2019
Updated • Oct 1, 2019
Windows, Windows 10
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111

Microsoft maintains a list of known issues of the new Windows 10 feature update, Windows 10 May 2019 Update or Windows 10 version 1903.

The rollout of the new version of Windows started on May 21, 2019; not every system may be upgraded right away as Microsoft plans to increase the quota gradually to monitor feedback carefully.

The known issues page lists several mitigated issues currently. Some of these issues are minor, e.g. Night Light settings not saving correctly in some occasions while others, e.g. AMD Raid driver incompatibilities or not being able to discover or connect to Bluetooth devices, are major.

windows 10 1903 known issues

All issues are listed as being under investigation currently. Workarounds are available for some.

The following issues are known currently:

  1. Intermittent issues when printing
  2. Safeguard on certain devices with some Intel and Broadcom Wi-Fi adapters (mitigated)
  3. Updates may fail to install and you may receive Error 0x80073701
  4. The dGPU may occasionally disappear from device manager on Surface Book 2 with dGPU
  5. Gamma ramps, color profiles, and night light settings do not apply in some cases (mitigated)
  6. Unable to discover or connect to Bluetooth devices (mitigated)
  7. Intel Audio displays an intcdaud.sys notification (mitigated)
  8. Cannot launch Camera app (mitigated)

Resolved:

  • Audio in games is quiet or different than expected
  • IME may become unresponsive or have High CPU usage
  • Some users report issues related to the Start menu and Windows Desktop Search
  • Screenshots and Snips have an unnatural orange tint
  • Windows Desktop Search may not return any results and may have high CPU usage
  • Apps using Visual Basic (VB6), VBA, and VBScript may stop responding with error.
  • Issues updating when certain versions of Intel storage drivers are installed.
  • Initiating a Remote Desktop connection may result in black screen
  • Windows Sandbox may fail to start with error code “0x80070002”.
  • Devices starting using PXE from a WDS or SCCM servers may fail to start.
  • Domain connected devices that use MIT Kerberos realms will not start up.
  • Intermittent loss of Wi-Fi Connectivity
  • Display brightness may not respond to adjustments
  • RASMAN service may stop working and result in the error “0xc0000005”
  • Loss of functionality in Dynabook Smartphone Link app
  • Error attempting to update with external USB device or memory card attached
  • Audio not working with Dolby Atmos headphones and home theater
  • Duplicate folders and documents showing in user profile directory
  • Night light settings do not apply in some cases
  • AMD RAID driver incompatibility
  • D3D applications and games may fail to enter full-screen mode on rotated displays
  • Older versions of BattlEye anti-cheat software incompatible

Intermittent issues when printing

A bug affects the print spooler service with the result that print jobs may be canceled or may be failing. Certain programs may close unexpectedly or display an error when that happens, and a remote procedure call error may be displayed.

Safeguard on certain devices with some Intel and Broadcom Wi-Fi adapters

Microsoft and NEC have found incompatibility issues with some devices with Intel Centrino 6205/6235 and Broadcom 802.11ac Wi-Fi cards when running Windows 10, version 1903.

Updates may fail to install and you may receive Error 0x80073701

Installation of updates may fail and you may receive an error, "Updates Failed, There were problems installing some updates, but we'll try again later" and "Error 0x80073701."

Apps using Visual Basic (VB6), VBA, and VBScript may stop responding with error

Applications that were made using Visual Basic 6 (VB6), macros using Visual Basic for Applications (VBA), and VBScript may stop responding and you may receive an error.

Intermittent loss of Wi-Fi connectivity

Some older devices may experience loss of Wi-Fi connectivity due to an outdated Qualcomm driver.

The dGPU may occasionally disappear from device manager on Surface Book 2 with dGPU

Some apps or games that needs to perform graphics intensive operations may close or fail to open on Surface Book 2 devices with Nvidia dGPU.

Initiating a Remote Desktop connection may result in black screen

When initiating a Remote Desktop connection to devices with some older GPU drivers, you may receive a black screen.

Devices starting using PXE from a WDS or SCCM servers may fail to start

Devices that start up using Preboot Execution Environment (PXE) images from Windows Deployment Services (WDS) or System Center Configuration Manager (SCCM) may fail to start with the error "Status: 0xc0000001, Info: A required device isn't connected or can't be accessed".

IME may become unresponsive or have High CPU usage

Some Input Method Editor (IME) including ChsIME.EXE, may become unresponsive or may have high CPU usage.

Resolved.

Audio in games is quiet or different than expected

Microsoft has received reports that audio in certain games is quieter or different than expected.

Resolved.

Some users report issues related to the Start menu and Windows Desktop Search

Microsoft has received reports that some users are having issues related to the Start menu and Windows Desktop Search.

Resolved.

Screenshots and Snips have an unnatural orange tint

When creating screenshots or using similar tools (such as Snipping Tool or Snip & Sketch), the resulting images may have an unnatural orange tint. This issue is caused by the Eye Care mode feature of Lenovo Vantage. This issue started on or around September 5, 2019.

RASMAN service may stop working and result in the error “0xc0000005”

RASMAN service may stop working and result in the error “0xc0000005”
The Remote Access Connection Manager (RASMAN) service may stop working and you may receive the error “0xc0000005” on devices where the diagnostic data level is manually configured to the non-default setting of 0.

Resolved.

Windows Sandbox may fail to start with error code "0x80070002"

The issue affects Windows 10 systems in which the system language was changed during the update process. Windows Sandbox cannot be started on affected devices, and the error "ERROR_FILE_NOT_FOUND (0x80070002)" is displayed in that case.

Loss of functionality in Dynabook Smartphone Link app

Affects the Dynabook Smartphone Link after updating to the latest version of Windows. May affect the display of phone numbers in the call menu and ability to answer calls on the Windows PC.

Resolved.

Gamma ramps, color profiles, and night light settings do not apply in some cases

Microsoft has identified some scenarios where gamma ramps, color profiles and night light settings may stop working.

Display brightness may not respond to adjustments

Affects Windows 10 devices with Intel hardware. Brightness changes may not apply immediately. A restart should resolve that so that the changes are applied.

Resolved.

Audio not working with Dolby Atmos headphones and home theater

Affects the two Dolby Atmos applications that are available on the Microsoft Store and may lead to a loss of audio. Microsoft notes that the issue is caused by a licensing configuration error.

Resolved.

Duplicate folders and documents showing in user profile directory

The issue affects systems on which certain known folders, e.g. Desktop or Downloads, were redirected to another location. Users may see empty folders in the default location after the upgrade.

Update block in place.

Error attempting to update with external USB device or memory card attached

The update to Windows 10 version 1903 fails if an external USB device or a SD memory card is attached to the system during the upgrade. Microsoft notes that this may also affect internal hard drives.

Resolved.

Unable to discover or connect to Bluetooth devices

Compatibility issues with certain Realtek and Qualcomm Bluetooth radios causes discovery and connection issues. Updates to newer drivers may resolve the issues. For Qualcomm, Microsoft recommends drivers greater than 10.0.1.11, for Realtek, driver versions greater than 1.5.1011.0.

Night light settings do not apply in some cases

Night light settings may not be saved under certain circumstances. Microsoft recommends disabling and enabling the feature, or restarting the computer.

Intel Audio displays an intcdaud.sys notification

Windows 10 may display What needs your attention when trying to upgrade systems with certain Intel Display Audio device drivers. If the issue refers to intcdaud.sys, the system is affected and that may result in higher than normal battery usage.

Microsoft recommends that admins click on back to stop the upgrade.

Update block in place.

Cannot launch Camera app

Users on devices with Intel RealSense SR300 and Intel RealSense S200 cameras may not be able to use the Camera app. The error "Close other apps, error code: 0XA00F4243" may be displayed when the Camera app is started.

Temporary workarounds include unplugging the camera and plugging it back in, disabling and re-enabling the driver in the Device Manager, or restarting the RealSense service.

Update block in place.

Intermittent loss of Wi-Fi connectivity

An outdated Qualcomm driver may cause Wi-Fi connectivity issues on "older computers". Microsoft recommends that device drivers are updated to resolve the issue.

Update block in place.

AMD RAID driver incompatibility

AMD Raid systems with driver versions lower than 9.2.0.105 cannot be upgraded to the new version of Windows 10. Installation stops with error messages such as "AMD Ryzenâ„¢ or AMD Ryzenâ„¢ Threadripperâ„¢ configured in SATA or NVMe RAID mode".

Microsoft recommends that users download and install the latest AMD Raid drivers.

Update block in place.

D3D applications and games may fail to enter full-screen mode on rotated displays

Certain Direct3D apps or games may fail to launch fullscreen mode if the default display orientation has been changed.

Microsoft recommends that users run applications in windowed mode or on a secondary non-rotated display, or change compatibility settings of applications and games to "Disable full screen optimizations".

Older versions of BattlEye anti-cheat software incompatible

Games that use older versions of the anti-cheat software BattlEye may cause the entire system to crash after installing Windows 10 version 1903. A newer version of the BattlEye software is available that resolves the issue.

Update block in place.

Summary
All existing issues with Windows 10 version 1903 (May 2019 Update)
Article Name
All existing issues with Windows 10 version 1903 (May 2019 Update)
Description
Microsoft maintains a list of known issues of the new Windows 10 feature update, Windows 10 May 2019 Update or Windows 10 version 1903.
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Ghacks Technology News
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Comments

  1. Dan Donx said on January 15, 2023 at 10:29 am
    Reply

    What mental age of reader are you targeting with the first sentence? 10?

    Why not write an article on how to *avoid* upgrading from W10 to W11. Analogous to those like me who avoided upgrading from 7 to 10 for as long as possible.

    If your paymaster Microsoft permits it, of course.

  2. Dexter said on January 15, 2023 at 11:14 am
    Reply

    5. Rufus
    6. Ventoy

    PS. I hate reading these “SEO optimized” articles.

    1. cdr said on January 15, 2023 at 3:32 pm
      Reply

      I used Rufus to create an installer for a 6th gen intel i5 that had MBR. It upgraded using Setup. No issues except for Win 11 always prompting me to replace my local account. Still using Win 10 Pro on all my other PCs to avoid the bullying.

  3. sv said on January 15, 2023 at 6:40 pm
    Reply

    bit pointless to upgrade for the sake of upgrading as you never know when you’ll get locked out because ms might suddenly not provide updates to unsupported systems.

    ps…. time travelling?
    written. Jan 15, 2023
    Updated • Jan 13, 2023

    1. Martin Brinkmann said on January 16, 2023 at 5:49 am
      Reply

      This happens when you schedule a post in WordPress and update it before setting the publication date.

  4. Anonymous said on January 16, 2023 at 8:24 am
    Reply

    Anyone willing to downgrade to this awful OS must like inflicting themselves with harm.

  5. basingstoke said on January 16, 2023 at 11:18 am
    Reply

    I have become convinced now that anybody who has no qualms with using Windows 11/10 must fit into one of the following brackets:

    1) Too young to remember a time before W10 and W11 (doesn’t know better)

    2) Wants to play the latest games on their PC above anything else (or deeply needs some software which already dropped W7 support)

    3) Doesn’t know too much about how computers work, worried that they’d be absolutely lost and in trouble without the “”latest security””

    4) Microsoft apologist that tries to justify that the latest “features” and “changes” are actually a good thing, that improve Windows

    5) Uses their computer to do a bare minimum of like 3 different things, browse web, check emails, etc, so really doesn’t fuss

    Obviously that doesn’t cover everyone, there’s also the category that:

    6) Actually liked W7 more than 10, and held out as long as possible before switching, begrudgingly uses 10 now

    Have I missed any group off this list?

    1. Heinz Strunk said on September 19, 2023 at 3:57 pm
      Reply

      You have missed in this group just about any professional user that uses business software like CAD programs or ERP Programs which are 99% of all professional users from this list.

      Linux doesn’t help anyone who is not a linux kid and apple is just a fancy facebook machine.

  6. ilev said on August 24, 2023 at 7:34 pm
    Reply

    Microsoft has removed KB5029351 update

    1. EP said on August 24, 2023 at 9:21 pm
      Reply

      only from windows update though
      KB5029351 is still available from the ms update catalog site

  7. Anonymous said on August 24, 2023 at 11:05 pm
    Reply

    1. This update is labaled as PREVIEW if it causes issues to unintelligent people, then they shouldn’t have allowed Preview updates ot install.

    2. I have installed it in a 11 years old computer, and no problems at all.

    3. Making a big drama over a bluescreen for an updated labeled as preview is ridiculous.

    This is probably another BS internet drama where people ran programs and scripts that modified the registry until they broke Windows, just for removing stuff that they weren’t even using just for the sake of it.
    Maybe people should stop playing geeks and actually either use Windows 10 or Windows 11, but don’t try to modify things just for the sake of it.

    Sometimes removing or stopping things (like defender is a perfect example) only need intelligence, not scripts or 3rd party programs that might mess with windows.

  8. john said on August 24, 2023 at 11:17 pm
    Reply

    Windows 11 was a pointless release, it was just created because some of the Windows team wanted to boost sales with some sort of new and improved Windows 10. Instead, Microsoft cannot support one version well let alone two.

    1. John G. said on August 25, 2023 at 12:08 pm
      Reply

      Windows 11 is the worst ugly shame by Microsoft ever. They should release with every new W11 version a complete free version of Starallback inside just to make this sh** OS functionally again.

  9. EP said on August 25, 2023 at 3:10 pm
    Reply

    motherboard maker MSI has recently released a statement regarding the “unsupported processor” blue screen error for their boards using Intel 600/700 series chipsets & to avoid the KB5029351 Win11 update:
    https://www.msi.com/news/detail/MSI-On–UNSUPPORTED-PROCESSOR–Error-Message-of-Windows-11-Update-KB5029351-Preview-142215

  10. EP said on August 29, 2023 at 7:32 pm
    Reply

    check out the following recent articles:

    Neowin – Microsoft puts little blame on its Windows update after UNSUPPORTED PROCESSOR BSOD bug:
    https://www.neowin.net/news/microsoft-puts-little-blame-on-its-windows-update-after-unsupported-processor-bsod-bug/

    BleepingComputer – Microsoft blames ‘unsupported processor’ blue screens on OEM vendors:
    https://www.bleepingcomputer.com/news/microsoft/microsoft-blames-unsupported-processor-blue-screens-on-oem-vendors/

  11. Leonard Britvolli said on August 30, 2023 at 10:33 pm
    Reply

    While there may be changes or updates to the Windows 10 Store for Business and Education in the future, it is premature to conclude that it will be discontinued based solely on rumors.

  12. sembrador said on September 5, 2023 at 9:32 pm
    Reply

    My advice, I left win 15 years ago. Now I’m a happy linux user (linuxmint) but there is Centos, Fedora, Ubuntu depending on your needs.

  13. EP said on September 6, 2023 at 11:55 am
    Reply

    motherboard maker MSI has recently released new BIOS/firmware updates for their Intel 600 & 700 series motherboards to fix the “UNSUPPORTED_PROCESSOR” problem (Sept. 6):

    https://www.msi.com/news/detail/Updated-BIOS-fixes-Error-Message–UNSUPPORTED-PROCESSOR–caused-BSOD-on-MSI-s-Intel-700-and-600-Series-Motherboards-142277

  14. Raphael Benzo said on September 24, 2023 at 9:52 pm
    Reply

    I try to disable the Diagnostics Tracking Service (Connected Devices Platform User Services) but it wont let me disable it, any help will be greatly appreciated.
    Tank you for your help

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