How to fix Resolving Host (DNS) issues on Windows

Martin Brinkmann
Oct 20, 2016
Internet
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9

Sometimes when you are using your computer you may experience issues when trying to connect to specific sites, services or using specific programs.

Depending on the program in question, you may get a status message such as "resolving host" or something similar.

Google Chrome for instance may display that message in the status bar when you connect to sites, while Firefox displays "looking up" instead. While the issue may be limited to individual sites or programs, it may also be the case that it is affecting any program or site on the device.

What does Resolving Host mean?

Whenever you connect to a site in a program like Chrome or Firefox, things happen in the background that you usually don't see unless something breaks.

One of the things is that the program uses a DNS server to "translate" a domain name like facebook.com or ghacks.net to an IP address. While humans use domains, computer's use IP addresses.

Computers don't have an address book of all domain to IP address links which means that programs need to look them up when requests are made.

A DNS server is contacted which looks the information up and returns the IP address associated with the domain.

If that process takes longer than it should, a resolving host status may be displayed.

Browsers, Windows and other programs may cache DNS records for some time to eliminate the look up phase of connections.

What can you do if you get Resolving Host issues?

firefox looking up

There are numerous reasons why you may get DNS look up timeouts or slow look ups. The first thing you may want to do is define the issue as best as you can:

  1. When did it start?
  2. Is it permanent or temporary?
  3. Is it affecting all programs or only select programs?

One example: I noticed DNS look up issues recently when using the Private Internet Access VPN (PIA). Whenever I would connect to PIA, I'd get Resolving Host issues in Chrome, and longer loading times in other web browsers. You may pinpoint the issue to something similar.

Fixing Resolving Host issues

dns speed test

Depending on the issue, you may be able to fix it quickly. One of the easier fixes that you may want to try first is to switch to a different DNS service to see if it resolves the issue.

Most Internet connections use the Internet Provider's DNS server for look ups by default. If that server is slow or badly configured, you may be able to resolve the errors by switching DNS servers.

Note: All requests are made to the DNS server you pick. This can be a privacy issue, so pick the public provider with care.

You may change the DNS server manually, or use a program for that. Unless you are familiar with the manual operation, I suggest you try a program like DNS Jumper or DNS Switch which let you do that easily.

We ran some tests back in 2015 to find the fastest DNS provider, and you may use the information there as well to pick one of the DNS providers.

Setting Dns Server manually

change dns

The process differs slightly between Windows versions. On Windows 10, you'd right-click the network icon in the system tray area of the operating system, and select Network and Sharing Center.

There you'd select "change adapter settings". This opens the list of network connections. Look for connections that active and enabled. Right-click on the one that is used on your system, and select properties from the menu.

Double-click the "Internet Protocol Version 4 (TCP/IPv4) item, and add two custom DNS servers to the page that opens.

You may also need to switch from "obtain DNS server address automatically" to "use the following DNS server addresses" before you can do that.

If your connection uses the IPv6 protocol instead, perform the operation on Internet Protocol Version 6 (TCP/IPv6) instead.

Other options to explore

chrome clear host cache

Switching DNS servers will resolve the issue usually. There are however situations where this may not be the case.

The following list provides you with pointers that may help you if that is the case for you:

  1. DNS Caching: Windows caches DNS look ups, and some programs may do so as well. You may want to flush the Windows DNS Cache, and the cache of the program you are using if it uses one, to find out if old entries may have caused the loading issues. In Chrome, you may load chrome://net-internals/#dns and click on the clear host cache to do that. Firefox users may use an extension like DNS Flusher for that.
  2. Disable DNS Prefetching: Some programs may use prefetching to look up DNS information prior to a user's action. The idea is to speed up the time it takes to load the site by performing certain operations in advance. Chrome does that, and you may disable the feature by loading chrome://settings/ in the address bar, scrolling down and clicking on "show advanced settings", and making sure that "use a prediction service to load pages more quickly" is unchecked.
  3. The Hosts file: If you have added entries to the Hosts file, either manually or by running programs, resolving host issues may be caused by it. On Windows, you find the hosts file under C:\Windows\System32\drivers\etc. This solution may work well if you notice issues with some sites or a single site only. Also, you may add IP addresses to that site's hostname to the Hosts file to force the look up. This can be useful if the DNS server returns an old IP address or none at all, while you know the right IP.
  4. Check the Local Area Network Settings: LAN settings may interfere with look ups as well. You find them in the Internet Options which you can open from Internet Explorer, Google Chrome, or via the classic Control Panel. If you are using Chrome, load chrome://settings/, then show advanced settings. Scroll down until you find Network listed there. Click on "change proxy settings" which opens the Internet Properties window. In that window, switch to connections, and click on the lan settings button there. You may want to disable automatic configuration and proxy server if listed there. Note: if this is a work computer, you may not be able to do that, and if you are, Internet may not work anymore so better leave those settings alone.

Now You: Know of another solution to fix DNS lookup issues?

Summary
How to fix Resolving Host (DNS) issues on Windows
Article Name
How to fix Resolving Host (DNS) issues on Windows
Description
The guide walks you through the steps of troubleshooting resolving host / DNS look up issues on Windows machines or particular programs like Chrome or Firefox.
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Publisher
Ghacks Technology News
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Comments

  1. ilev said on August 4, 2012 at 7:53 pm
    Reply

    Doesn’t Windows 8 know that www. or http:// are passe ?

    1. Martin Brinkmann said on August 4, 2012 at 7:57 pm
      Reply

      Well it is a bit difficulty to distinguish between name.com domains and files for instance.

    2. Leonidas Burton said on September 4, 2023 at 4:51 am
      Reply

      I know a service made by google that is similar to Google bookmarks.
      http://www.google.com/saved

  2. VioletMoon said on August 16, 2023 at 5:26 pm
    Reply

    @Ashwin–Thankful you delighted my comment; who knows how many “gamers” would have disagreed!

  3. Karl said on August 17, 2023 at 10:36 pm
    Reply

    @Martin

    The comments section under this very article (3 comments) is identical to the comments section found under the following article:
    https://www.ghacks.net/2023/08/15/netflix-is-testing-game-streaming-on-tvs-and-computers/

    Not sure what the issue is, but have seen this issue under some other articles recently but did not report it back then.

  4. Anonymous said on August 25, 2023 at 11:44 am
    Reply

    Omg a badge!!!
    Some tangible reward lmao.

    It sucks that redditors are going to love the fuck out of it too.

  5. Scroogled said on August 25, 2023 at 10:57 pm
    Reply

    With the cloud, there is no such thing as unlimited storage or privacy. Stop relying on these tech scums. Purchase your own hardware and develop your own solutions.

    1. lollmaoeven said on August 27, 2023 at 6:24 am
      Reply

      This is a certified reddit cringe moment. Hilarious how the article’s author tries to dress it up like it’s anything more than a png for doing the reddit corporation’s moderation work for free (or for bribes from companies and political groups)

  6. El Duderino said on August 25, 2023 at 11:14 pm
    Reply

    Almost al unlmited services have a real limit.

    And this comment is written on the dropbox article from August 25, 2023.

  7. John G. said on August 26, 2023 at 1:29 am
    Reply

    First comment > @ilev said on August 4, 2012 at 7:53 pm

    For the God’s sake, fix the comments soon please! :[

  8. Kalmly said on August 26, 2023 at 4:42 pm
    Reply

    Yes. Please. Fix the comments.

  9. Kim Schmidt said on September 3, 2023 at 3:42 pm
    Reply

    With Google Chrome, it’s only been 1,500 for some time now.

    Anyone who wants to force me in such a way into buying something that I can get elsewhere for free will certainly never see a single dime from my side. I don’t even know how stupid their marketing department is to impose these limits on users instead of offering a valuable product to the paying faction. But they don’t. Even if you pay, you get something that is also available for free elsewhere.

    The algorithm has also become less and less savvy in terms of e.g. English/German translations. It used to be that the bot could sort of sense what you were trying to say and put it into different colloquialisms, which was even fun because it was like, “I know what you’re trying to say here, how about…” Now it’s in parts too stupid to translate the simplest sentences correctly, and the suggestions it makes are at times as moronic as those made by Google Translations.

    If this is a deep-learning AI that learns from users’ translations and the phrases they choose most often – which, by the way, is a valuable, moneys worthwhile contribution of every free user to this project: They invest their time and texts, thereby providing the necessary data for the AI to do the thing as nicely as they brag about it in the first place – alas, the more unprofessional users discovered the translator, the worse the language of this deep-learning bot has become, the greater the aggregate of linguistically illiterate users has become, and the worse the language of this deep-learning bot has become, as it now learns the drivel of every Tom, Dick and Harry out there, which is why I now get their Mickey Mouse language as suggestions: the inane language of people who can barely spell the alphabet, it seems.

    And as a thank you for our time and effort in helping them and their AI learn, they’ve lowered the limit from what was once 5,000 to now 1,500…? A big “fuck off” from here for that! Not a brass farthing from me for this attitude and behaviour, not in a hundred years.

  10. Anonymous said on September 28, 2023 at 8:19 am
    Reply

    When will you put an end to the mess in the comments?

  11. RIP said on September 28, 2023 at 9:36 am
    Reply

    Ghacks comments have been broken for too long. What article did you see this comment on? Reply below. If we get to 20 different articles we should all stop using the site in protest.

    I posted this on [https://www.ghacks.net/2023/09/28/reddit-enforces-user-activity-tracking-on-site-to-push-advertising-revenue/] so please reply if you see it on a different article.

    1. RIP said on September 28, 2023 at 11:01 am
      Reply

      Comment redirected me to [https://www.ghacks.net/2012/08/04/add-search-the-internet-to-the-windows-start-menu/] which seems to be the ‘real’ article it is attached to

  12. RIP said on September 28, 2023 at 10:48 am
    Reply

    Comment redirected me to [https://www.ghacks.net/2012/08/04/add-search-the-internet-to-the-windows-start-menu/] which seems to be the ‘real’ article it is attached to

  13. Mystique said on September 28, 2023 at 12:13 pm
    Reply

    Article Title: Reddit enforces user activity tracking on site to push advertising revenue
    Article URL: https://www.ghacks.net/2023/09/28/reddit-enforces-user-activity-tracking-on-site-to-push-advertising-revenue/

    No surprises here. This is just the beginning really. I cannot see a valid reason as to why anyone would continue to use the platform anymore when there are enough alternatives fill that void.

  14. justputthispostanywhere said on September 29, 2023 at 3:59 am
    Reply

    I’m not sure if there is a point in commenting given that comments seem to appear under random posts now, but I’ll try… this comment is for https://www.ghacks.net/2023/09/28/reddit-enforces-user-activity-tracking-on-site-to-push-advertising-revenue/

    My temporary “solution”, if you can call it that, is to use a VPN (Mullvad in my case) to sign up for and access Reddit via a European connection. I’m doing that with pretty much everything now, at least until the rest of the world catches up with GDPR. I don’t think GDPR is a magical privacy solution but it’s at least a first step.

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