LogMeIn retires cloud storage service Cubby

Martin Brinkmann
Oct 18, 2016
Updated • May 22, 2018

LogMeIn announced today that it will retire the cloud storage service Cubby starting November 16, 2016 for free users of the service.

Cubby was introduced to the cloud storage scene back in 2012 introducing then unique features such as direct syncing of data between devices bypassing the cloud.

The second feature that set Cubby apart from most solutions was that it allowed users to select folders from any location on the system for synchronization.

The service introduced new interesting features later that year. This included options to turn off cloud sharing to use Cubby only for local data sharing. Another new feature was Cubby Locks. It enabled you to encrypt files using the account password.

LogMeIn introduced Cubby Pro accounts back at the end of the year 2012 which made features such as DirectSync or Cubby Locks Pro exclusive.

Cubby retirement

Emails sent out to Cubby customers inform them that Cubby is being shut down.

Today, LogMeIn is announcing plans to retire Cubby from its current line of products. We understand this may present challenges for you, but you don’t have to go just yet – your Cubby account will remain active until November 16, 2016, but after this date your account will expire.

The expiration date depends on the account type. Free accounts expire on November 16, 2016 for instance, while Pro and Enterprise accounts will remain active for the length of the subscription period plus 30 days.
LogMeIn created a video that demonstrates how to move files from Cubby to Dropbox.

The company operates LogMeIn Pro which offers 1 TB of cloud storage and more, and recommends it as an alternative especially to Cubby Pro and Enterprise customers.

LogMeIn Pro has a plan for individuals, but it comes at a price of €149 per year which is quite expensive if file storage is all that is required. It does add remote access functionality and a LastPass Premium license to it on top of that.

The company has created a FAQ for Pro and Enterprise customers that answers several pressing questions including how to migrate files to third-party services or LogMeIn Pro, or how LogMeIn Pro differs from Cubby in functionality.

LogMeIn Pro includes 1TB of file storage for all users, regardless of which Pro subscription package you choose. With Pro, you can also share files and folders with an unlimited number of users.

LogMeIn Pro includes user level access controls to share files and folders only with specific users, however Pro does not include offline syncing.

Cubby Enterprise customers will lose certain functionality with Pro, including the admin activity log, policy management, MSI deployment, domain-based administration, and ADFS integration, but they will have unlimited users, which was an additional cost with Cubby.

DirectSync and Cubby Locks functionality is not supported as well. LogMeIn stated already that it won't bring back DirectSync functionality, but that it may add a security feature to protect files from being accessed by anyone but the file owner.

Closing Words

Cubby supported several interesting features, DirectSync especially, but it never managed to gain much traction in the cloud storage niche.

Free users should not have any issues migrating away from Cubby, considering that most storage providers offer 5 Gigabyte or more of online storage as well.

Those who used Cubby for direct syncing capabilities may want to check out BitTorrent Sync Resilio Sync which offers that functionality.

Now You: are you affected by Cubby's retirement? Did you use the service in the past?

LogMeIn retires cloud storage service Cubby
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LogMeIn retires cloud storage service Cubby
LogMeIn announced today that it will retire the cloud storage service Cubby starting November 16, 2016 for free users of the service.
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  1. ilev said on August 4, 2012 at 7:53 pm

    Doesn’t Windows 8 know that www. or http:// are passe ?

    1. Martin Brinkmann said on August 4, 2012 at 7:57 pm

      Well it is a bit difficulty to distinguish between name.com domains and files for instance.

    2. Leonidas Burton said on September 4, 2023 at 4:51 am

      I know a service made by google that is similar to Google bookmarks.

  2. VioletMoon said on August 16, 2023 at 5:26 pm

    @Ashwin–Thankful you delighted my comment; who knows how many “gamers” would have disagreed!

  3. Karl said on August 17, 2023 at 10:36 pm


    The comments section under this very article (3 comments) is identical to the comments section found under the following article:

    Not sure what the issue is, but have seen this issue under some other articles recently but did not report it back then.

  4. Anonymous said on August 25, 2023 at 11:44 am

    Omg a badge!!!
    Some tangible reward lmao.

    It sucks that redditors are going to love the fuck out of it too.

  5. Scroogled said on August 25, 2023 at 10:57 pm

    With the cloud, there is no such thing as unlimited storage or privacy. Stop relying on these tech scums. Purchase your own hardware and develop your own solutions.

    1. lollmaoeven said on August 27, 2023 at 6:24 am

      This is a certified reddit cringe moment. Hilarious how the article’s author tries to dress it up like it’s anything more than a png for doing the reddit corporation’s moderation work for free (or for bribes from companies and political groups)

  6. El Duderino said on August 25, 2023 at 11:14 pm

    Almost al unlmited services have a real limit.

    And this comment is written on the dropbox article from August 25, 2023.

  7. John G. said on August 26, 2023 at 1:29 am

    First comment > @ilev said on August 4, 2012 at 7:53 pm

    For the God’s sake, fix the comments soon please! :[

  8. Kalmly said on August 26, 2023 at 4:42 pm

    Yes. Please. Fix the comments.

  9. Kim Schmidt said on September 3, 2023 at 3:42 pm

    With Google Chrome, it’s only been 1,500 for some time now.

    Anyone who wants to force me in such a way into buying something that I can get elsewhere for free will certainly never see a single dime from my side. I don’t even know how stupid their marketing department is to impose these limits on users instead of offering a valuable product to the paying faction. But they don’t. Even if you pay, you get something that is also available for free elsewhere.

    The algorithm has also become less and less savvy in terms of e.g. English/German translations. It used to be that the bot could sort of sense what you were trying to say and put it into different colloquialisms, which was even fun because it was like, “I know what you’re trying to say here, how about…” Now it’s in parts too stupid to translate the simplest sentences correctly, and the suggestions it makes are at times as moronic as those made by Google Translations.

    If this is a deep-learning AI that learns from users’ translations and the phrases they choose most often – which, by the way, is a valuable, moneys worthwhile contribution of every free user to this project: They invest their time and texts, thereby providing the necessary data for the AI to do the thing as nicely as they brag about it in the first place – alas, the more unprofessional users discovered the translator, the worse the language of this deep-learning bot has become, the greater the aggregate of linguistically illiterate users has become, and the worse the language of this deep-learning bot has become, as it now learns the drivel of every Tom, Dick and Harry out there, which is why I now get their Mickey Mouse language as suggestions: the inane language of people who can barely spell the alphabet, it seems.

    And as a thank you for our time and effort in helping them and their AI learn, they’ve lowered the limit from what was once 5,000 to now 1,500…? A big “fuck off” from here for that! Not a brass farthing from me for this attitude and behaviour, not in a hundred years.

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