The following guide walks you through the steps of removing True Key by Intel Security from your operating system.
True Key by Intel Security is a password manager by Intel that is available as a limited free version and a premium subscription version.
Many users may come in contact with the program without really wanting to, as it is offered as an opt-out option when Adobe Flash is downloaded from Adobe's official website.
Instead of just pushing out McAfee Security Scan Plus, which Adobe has done for a while, it is now offering True Key by Intel Security as well to users who download from Adobe's website.
Since McAfee is an Intel company, both offers come from an agreement between Intel and Adobe.
How True Key got on your system
While you can download True Key from the Intel website or various application stores -- it is available for Android and iOS -- many users probably got the program as a third-party offer during software installation.
If you visit the Get Adobe Flash Player website right now for instance in Google Chrome, you see True Key by Intel Security listed as an offer on the page and McAfee Security Scan Plus as well.
It, and the McAfee offer, are checked by default which means that they will be downloaded and installed when you execute the Flash Player installer on the local system.
The installer itself offers no opt-out option. The only option you have to stop the installation after launching it, is to forcefully close the Adobe Flash Player Installer application.
You may not want to do that if an installation is already underway though, as things may break in the process.
How to remove True Key by Intel Security
Intel Security True Key was a standalone program up until recently. This meant that you could remove it from your system from the software uninstallation control panel applet or the Windows 10 Settings application.
If you search for True Key now however, you won't find it listed anymore as an installed program even though it is installed.
That is because it is now part of the McAfee program that may get installed on your system besides it. In my case for instance, it was linked to McAfee Security Scan Plus. A removal of that program did remove most of the True Key installation as well.
Here is how I did remove True Key:
- Tap on the Windows-key on your computer, type appwiz.cpl and hit the Enter-key.
- I suggest you search for True Key first. If you find it, uninstall the program using the controls provided (there is an uninstall button, or right-click).
- If True Key is not found, locate McAfee Security Scan Plus, or other McAfee products such as McAfee LiveSafe there.
- Select uninstall to remove the product from your computer.
Note: This may not remove the True Key service called InstallerWrapperService, nor some files in the True Key directory. It should remove the service and the files when you shutdown the PC fully and start it again.
If not, do the following to check for the service's and the True Key folder's existence.
- Tap on the Windows-key, type services.msc and hit the Enter-key to open the Services Manager.
- Locate the service "Service Installer Wrapper TrueKey" in the listing. If the listing is not sorted by name, click on the name column header to do so.
- Right-click on the service, and select Stop.
- Go to C:\Program Files\TrueKey afterwards.
- You will find the following files there despite running the uninstallation on the system: config.ini, InstallerWrapperService.exe, InstallerWrapperService.exe.config, and Mcafree.TrueKey.InstallerService.exe
- Delete those files.
Old removal instructions (may still be valid in some cases)
It is simple to uninstall the True Key software as it is installed just like any other program. Do the following to remove it completely from the PC:
- Close all open web browsers.
- Use the shortcut Windows-Pause to open the Control Panel.
- Select Control Panel Home from the menu that opens.
- Click on Programs and Features.
- Right-click on Intel Security True Key and select uninstall/change from the menu.
- When the Remove True Key window opens, select remove.
- Select close open browsers to continue.
- Wait until the process completes.
More information about True Key
True Key is freely available for Windows, Mac OS X, Android and iOS devices. It is a password manager supporting several methods of sign in including face and fingerprint, email, master password or by using a trusted device.
It features a password manager and digital wallet, integrates with popular browsers, supports synchronization, and multi-factor authentication.
But, and that is a big one, it is limited to 15 passwords in the free version. And that is how Intel makes money from the program. Users who require more than 15 passwords need to pay $19.99 per year for the premium version.
It appears that the limit is the only difference between the free and premium version. The premium version supports a maximum of 2000 passwords.
True Key Alternatives
You may want to switch to another password manager instead as it is usually a good thing to use one.
The choice depends largely on your requirements. If you only want one for your desktop PC, try KeePass, a free password manager for Windows (and Linux).
If you want syncing between desktop and mobile devices, try LastPass, which is also free of charge.