Microsoft investigating Windows 10 and 11 activation issues

Martin Brinkmann
Nov 15, 2023
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Microsoft is investigating Windows 10 and Windows 11 activation issues. Windows customers who try to use Windows 7 or Windows 8 / 8.1 keys to reactivate Windows 10 or Windows 11 may run into activation issues. The issue affects some customers who attempt to use a Windows 7 or 8/8.1 product key that they used in the past for activation.

Microsoft confirmed the issue to The Verge and is currently working on a solution.

Until recently, Windows customers could use their Windows 7 and Windows 8 / 8.1 keys to activate Windows 10 or Windows 11 on their devices. When Microsoft announced Windows 10, it allowed users of activated Windows 7 or 8/8.1 devices to upgrade to Windows 10 for free.

Not only did Microsoft allow free upgrades to Windows 10, its activation servers accepted valid product keys as well. One of Microsoft's goals was to get as many users as possible to upgrade to Windows 10.

The release of Windows 11 did not change the process at first. While there is no direct upgrade option from Windows 7 or 8/8.1 devices to Windows 11, Windows users could still upgrade to Windows 10 and then in a second step to Windows 11. These upgraded devices were fully activated.

Microsoft announced an end to free upgrades in 2017, but the company did not really end all options to use product keys of older versions of Windows to activate Windows 10.

This changed last month when Microsoft announced that it would block Windows 7 and 8 keys from activating Windows 10 or Windows 11 installations.  Already upgraded systems should not have been affected by the change, but this is apparently not the case.

At least some Windows users who try to reactivate Windows 10 or 11 with previously used Windows 7 or 8 product keys experience issues when trying to activate the installation. The Verge's article suggests that it could have something to do with swapping hardware on activated devices. Some swaps require reactivation of the system, and it appears from the report that this somehow is linked to the activation issues. Even BIOS updates may trigger a reactivation request from Windows.

For now, it is probably a good idea to postpone hardware swaps if possible. This won't help customers who need to swap hardware, e.g., when a hardware defect makes this a necessity.

windows activation status

Windows users may check the activation status of an installation in Settings > System > Activation. There, they find the system's activation state and the option to change the product key.

Now You: did you use a Windows 7 or 8 key to activate Windows 10 or 11?

Summary
Microsoft investigating Windows 10 and 11 activation issues
Article Name
Microsoft investigating Windows 10 and 11 activation issues
Description
Microsoft is investigating Windows 10 and Windows 11 activation issues on systems that were activated with Windows 7 or 8 keys.
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Ghacks Technology News
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Comments

  1. AD said on December 15, 2023 at 2:10 pm
    Reply

    I am having trouble activating a RETAIL version Windows 10 Pro. The kit was sealed and never used. What is Microsoft trying to do? Force people to buy 11? Problem is, 11 will not run on the machine I am attempting to activate. What a joke.

  2. John said on November 15, 2023 at 10:32 pm
    Reply

    Microsoft sure knows how to piss off its customers. The fact you can just use Windows 10 or 11 without a license and deal with the water mark just shows how idiotic Microsoft is with these licenses. I mean just about every damn PC sold comes with Windows of some kind.

  3. 11r20 said on November 15, 2023 at 8:30 pm
    Reply

    “Now You: did you use a Windows 7 or 8 key to activate Windows 10 or 11?”

    No…and have no plans to do so…A locked down, modified Win7 works great for those who live out in ‘rural-areas’ where the internet is slow and cell towers are far away…

    Although the Telecom/ISP allows me 120-Gigabytes a month, the last 15 days I’ve only used 1.9-Gigabytes of data…A Win7 connected to a repeater/antenna, always allows me to run fast & sip data, even in the worst weather.

  4. bruh said on November 15, 2023 at 4:03 pm
    Reply

    I don’t get it, I thought they made the keys stop working on purpose? Why is this now being reported like “huh, what a weird issue, we will fix this bug”.

    Also activating windows the legal way is for suckers! But that’s neither here nor there lol

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