Quick fix for Chrome issue that does not clear browsing history
Recent versions of the Google Chrome browser have a bug that prevents some users from deleting the browsing history (and/or cache) of the browser. In some other cases, users were unable to stop the clearing process.
All browsers come with built-in options to clear the browsing history. The term refers to certain types of data that are generated by the browser or downloaded from the Internet. Data such as the browser cache, cookies, or downloaded files fall into the category.
Chrome users may load chrome://settings/clearBrowserData, use the keyboard shortcut Ctrl-Shift-Del, or select Menu (three-dot icon) > More Tools > Clear browsing data to access the menu.
Chrome displays basic options at first but you may want to switch to advanced to gain more control over the functionality.
Temporary Fixes to Solve Browser History Clearing Issues on Chrome
If you’re facing an issue that does not run or stop the cache clearing process, you could try these 2 quick solutions:
- You can use third-party applications to clean the cache. The free program BleachBit can clear Chrome's cookies, cache, history, passwords, and other browsing data.
- On Windows, you can also clear the cache by opening C:\Users\YOURUSERNAME\AppData\Local\Google\Chrome\User Data\DEFAULT (or PROFILENAME)\Cache
For the second method, please replace YOURUSERNAME with your user name, and DEFAULT (or PROFILENAME) with the name of the profile. The cache folder contains cached data which you may delete. Cookies are found in a file called Cookies that is in the root of the profile folder of the Chrome user. (via Softpedia)
Google Chrome Search History and Cache Clearing Issues
Google started to notice a spike in issues related to the clearing of browsing data in Chrome with the release of Chrome 72 in January 2019.
Users reported that the clearing would run forever with no apparent option to stop or exit the process.
We're seeing a spike in feedback related to browser history not clearing. Specifically, the behavior is that once the deletion process is started, it runs forever with no completion or ability to stop / exit. We haven't tried to reproduce yet, but we're seeing a large enough spike that we wanted to file. Reports are currently only from Windows and OSX.
Newer versions of Google Chrome are affected as well, and it appears that the situation got worse with the Chrome 74 release. A Google engineer confirmed that Chrome 74 was affected by the issue on April 29, 2019 and that the majority of reports came from Windows users but that the issue existed on Mac devices as well.
Google detected the issue later; Engineers found an issue in SessionStorage that would cause it to hang.
Avoid hanging deletion if SessionStorage doesn't call its callback
For unknown reasons, SessionStorage doesn't always finish its deletion.
Instead the callback is destroyed without being run.
The fix is already available in Chrome Canary builds and has been rolled out to stable versions of the browser (since this article was originally written).Advertisement