Fix For Hidden Add-Ons After Updating To Firefox 7 - gHacks Tech News

Fix For Hidden Add-Ons After Updating To Firefox 7

If you have updated your version of Firefox to version 7 you may have experienced a bug that some users experience. According to Mozilla, some users who have updated to the latest version of Firefox have noticed that all their add-ons have disappeared from the web browser.

Mozilla notes on a newly created support page over at the official website:

There is an issue with Firefox 7 that may have caused some or all of your add-ons to be hidden.

Mozilla furthermore notes that the company is working on an update that will fix the issue and restore all hidden add-ons so that they can be managed again in the browser.

An add-on has been released in the meantime that fixes the issue for affected systems. The Add-on Recovery Tool - Firefox 7 is available at the Mozilla add-on repository.

All affected users need to do is to click the Add to Firefox button on the add-on page to install the add-on. This triggers the usual prompt to install or cancel the add-on installation.

add-on recovery tool firefox

This triggers a Restart Firefox prompt. To restore the add-ons click the Restart button. You can alternatively click on Later to restart the browser at a later time. It is however suggested to restart right away to see if the add-on fixed the disappearing add-on issue.

It is very likely that Mozilla will post an update in the coming days to resolve the issue for all affected users and future users of the browser version.

Mozilla notes that users should not confuse the this bug with add-ons that have been disabled after updating the browser. Disabled add-ons should still be visible in the browser, while add-ons affected by the bug are not visible at all there.

Have you updated recently to Firefox 7? If so, did you experience the issue described here?

Update: The add-on has been pulled from the Mozilla add-on repository. It is no longer required as Mozilla has moved on to a new stable version of the browser.

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Comments

  1. Jojo said on September 28, 2011 at 11:51 pm
    Reply

    Great! An add-on to fix add-on’s not displaying. [lol]

    I upgraded to 3.6.23 today, so no, I am unaffected by the release 7. I am waiting for FF developers to run out of tiny things to upgrade. When they give up on this fast release crapola, then I will upgrade to the latest final release.

  2. Paul(us) said on September 29, 2011 at 12:18 am
    Reply

    Hoi Martin, I have tried this add-on because maybe i thought it would fix the problem i have since i upgraded to Firefox 7. Main problem is namely this: I have by tools/Add on/appearance installed dark carbon (and others) to give the Firefox borders a other (for me nicer) look, and it works up to now great.
    But now with Firefox 7 every time with the closing of Firefox 7 and after that the restarting/ opening of Firefox 7, the original light blue collar is back and then I can change it again to dark carbon but when i close main Firefox 7, the settings are gone again and the original light blue pops up again. Do you know what i can do about that?

  3. Robert Palmar said on September 29, 2011 at 12:22 am
    Reply

    The fact that Mozilla did not see this
    coming does not exactly inspire confidence.
    Quick releases are one thing — sloppy is inexcusable.

    1. Hurd said on September 29, 2011 at 9:56 pm
      Reply

      The problem is, the bug-report describing this scenario was filed in August, during 7’s beta-stage. Oopsie.
      https://bugzilla.mozilla.org/show_bug.cgi?id=680802

  4. GiddyUpGo said on September 29, 2011 at 12:22 am
    Reply

    I upgraded from 6.02 to 7.0 without any problems. All my version 6.02 add-ons carried over to 7.0. I did upgrade by downloading 7.0 version and running it on top of 6.02.
    I have W7 Pro. 32bit.

  5. Paul(us) said on September 29, 2011 at 12:50 am
    Reply

    Sorry Martin, About main problem which i wrought to you just a few minutes ago I have screamed Wolf to fast to you, sorry about that. I think i have fixed the problem myself.

    1. Martin Brinkmann said on September 29, 2011 at 8:39 am
      Reply

      No problem, glad that you fixed the issue.

  6. Threshold said on September 29, 2011 at 2:39 am
    Reply

    I upgraded to Nightly 10.0a1 without problems.

  7. Max said on September 29, 2011 at 7:27 am
    Reply

    No issues upgrading to FF 7.0 from 6.0.2 on win32 or OSX 10.6.8

  8. odio said on September 29, 2011 at 1:03 pm
    Reply

    no problems here

  9. killik said on September 29, 2011 at 2:56 pm
    Reply

    ‘The fact that Mozilla did not see this’

    says the anonymoys user who whines about a state of the art,FREE,product with a glitch which has already been resolved in a matter of hours.

    a word of advice: next time when you are eager to accuse wrongfully someone of incompetence,keep those thoughts to yourself.

  10. Mike J said on September 29, 2011 at 4:20 pm
    Reply

    I went from v.5 to 7 and it was seamless.It even kept all the crap i have disabled, like Silverlight (is this thing useful for anything??). XP SP3.

    NB, I only have three extensions.

  11. Otis said on September 29, 2011 at 4:40 pm
    Reply

    I think this is not solely associated with an upgrade to FF7.
    I had 6.02 and tried to look at my addons but none were showing.
    After upgrading they are there.

  12. bastik said on September 29, 2011 at 6:59 pm
    Reply

    No problem on my side. Strange that it was not caught earlier.

  13. Paul(us) said on September 29, 2011 at 7:01 pm
    Reply

    Hoi Martin, I thought i fixed the problem but now it seems I did not so i ask you main question again:
    I have tried this add-on because maybe i thought it would
    fix the problem i have since i upgraded to Firefox 7. Main problem is
    namely this: I have by tools/Add on/appearance installed dark carbon
    (and others) to give the Firefox borders a other (for me nicer) look,
    and it works up to now great.

    But now with Firefox 7 every time with the closing of Firefox 7 and after that the restarting (computer and brouwser)/ opening of Firefox 7, the original light blue collar is back and then I can change it again to dark carbon but when i close main Firefox 7/computer, the settings are gone again and the original light blue pops up again. Do you know what i can do about that?

    1. Martin Brinkmann said on September 29, 2011 at 7:27 pm
      Reply

      Is Dark Carbon a theme? Have you tried running Firefox with administrative privileges?

  14. Paul(us) said on September 29, 2011 at 8:54 pm
    Reply

    Hoi Martin, Thanks for your quick respons. First of all i have on main win7 administrative privileges, is this what you where talking about?
    And yes dark carbon is a simple dark carbon fiber style (theme).
    https://addons.mozilla.org/nl/firefox/themes/

    Could it be that main theme is not more compatibel with main Firefox 7?
    By the way I am trying to install a new theme but there are connection problems with firefox?

    1. Martin Brinkmann said on September 29, 2011 at 9:00 pm
      Reply

      Yes I meant with administrative privileges. By right-clicking Firefox and selecting Run as administrator.

      Are you trying to install the theme from the add-ons manager? Have you tried installing it from the website instead?

  15. geekhawk said on September 29, 2011 at 10:17 pm
    Reply

    After updating from 6.0.2 to 7, my add-ons disappeared as described. But after I reinstalled one add-on and restarted FF, all add-ons were back. Reinstalling the one add-on (noscript) doesn’t seem to have reset it to defaults.

  16. Paul(us) said on September 29, 2011 at 11:15 pm
    Reply

    I have run now main Firefox 7 under administrative privileges, like you suggest to me. But on the moment Mozilla has a problem with their them website and i can not download any theme from there website (by the way the carbon came also from there website). So i have to park this problem till tomorrow when there website is up again and its again possible to download theme’s again.
    Also i am thinking that the problem maybe has to do something with the cleaning with the program Diskmax, but there are no changes to that program (and also to main other cleaning programs) and settings so that is probably not the reason that Firefox 7 themes are disappearing.

    1. odio said on September 30, 2011 at 12:49 am
      Reply

      Paul, something like this happen to me when i change Firefox 3 for Firefox 4, the problem is that the theme isn’t compatible.

  17. BalaC said on September 30, 2011 at 11:54 am
    Reply

    Firefox auto updated to 7.0.1 in release update channel

  18. Paul(us) said on September 30, 2011 at 4:18 pm
    Reply

    Today the Mozilla theme’s website again is up, so i downloaded the newest theme and removed the old theme, and agtivated the new just uploaded theme. But still i have the problem that when i close main firefox 7, with the newley installed theme, the just installed theme is not working anymore.

  19. tonymusic1 said on October 1, 2011 at 3:52 am
    Reply

    I upgraded to 7.0.1 the other day and i noticed my custom Conduit toolbars are now disabled, this sucks because i use it as a gmail notification for all my 20 gmail accounts – gone! no worky, grey’d out in the addons section and says disabled.

    if its not one thing it’s another! : /

    God Bless
    t

  20. paul(us) said on October 1, 2011 at 12:18 pm
    Reply

    Yesterday i uploaded the newest Mozilla Firefox theme Bloomind FT DeepDark 2 and NASA Night Launch, and like i wrought to you remove the old themes. I started up as administrator and everything worked fine up on the point the i shut down main computer. Wen i power up main browser without starting up main computer everything is fine, but on the moment i startup the computer again the theme is gone. This never happened until Firefox 7 and the old themes worked fine with Firefox 6? Do you know anybody who has the same problem? Any suggestions?

  21. Marti said on October 10, 2011 at 4:08 am
    Reply

    Paul:

    I am having the same problem as you are since upgrading. With themes and with personas. I am at a loss as to what to do as well. You’re not alone!

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