I noticed in the beginning of July that someone else transferred most of the money that had been in my PayPal account to an online hoster to buy six month access to an virtual server. That was quite shocking and you can read up on theUnauthorized Payment Done With My PayPal Account story. I got the money back the same day because the merchant was nice enough to post a full refund of the money after I submitted a dispute on the PayPal website.
The analysis of my computer did not turn up anything that could have been used to grab my PayPal credentials and make the transfer and I did scan it with a multitude of scanners.
I was contacted at the same day by Steve Ragan from The Tech Herald who published an interview about the case on the website. That interview seemed to have sparked the interest of PayPal because I was shortly after contacted by their CISO who wanted to transfer my case to a specialized team, he called it unusual e-crimes investigations team. That was a pleasant surprise and I had hopes that I would finally find out how the money was transferred.
Unfortunately though I have not heard back yet and I'm not sure if I ever will. I know that some big companies are rather slow when working on cases but it has been two weeks and no reply since.
Last but not least Steve contacted me again telling me that the guys at VeriSign would like to send me one of those PayPal Security Key after they have heard the story which is really nice of them. Unfortunately though I have ordered one already which has not arrived yet. It's also been two weeks since then and I'm beginning to see a pattern here. So VeriSign nice, PayPal not so nice. I will keep you updated if I'm ever contacted again by PayPal about this matter.
I received both the PayPal Security Key and the VeriSign ID Protection key shortly after finishing the article. Will write about those soon.Advertisement
Ghacks is a technology news blog that was founded in 2005 by Martin Brinkmann. It has since then become one of the most popular tech news sites on the Internet with five authors and regular contributions from freelance writers.