Beware, latest Windows 10 Update may remove programs automatically

Microsoft's Windows 10 operating system may uninstall programs -- desktop programs that is -- from the computer after installation of the big Fall update that the company released earlier this month.

I noticed the issue on one PC that I upgraded to Windows 10 Version 1511 but not on other machines. The affected PC had Speccy, a hardware information program, installed and Windows 10 notified me after the upgrade that the software had been removed from the system because of incompatibilities.

There was no indication beforehand that something like this would happen, and what made this rather puzzling was the fact that a newly downloaded copy of Speccy would install and run fine on the upgraded system.

According to reports on the Internet, Speccy is not the only program affected by this. Others report that programs like CPU-Z, AMD Catalyst Control Center or CPUID were removed as well during the upgrade.

windows 10 1511

AMD's Catalyst Control Center needs to be mentioned specifically as it is a core program for Radeon users allowing them to control various video card settings directly from within the operating system. It is unclear which versions of the programs are removed by the upgrade, and if there are versions that are not removed.

All applications share that they interact with computer hardware, either by creating a list of installed hardware or controlling hardware via software.

While this could very well be a bug that slipped by Microsoft's quality control, it is a serious issue not only because of the removal itself, but also when it comes to the future of the operating system.

The removal itself is bad enough. First, Microsoft should have the decency to inform users about the issue before the software is removed. Either do a check prior to running the upgrade or afterwards.

Then, all reports indicate that the forcefully uninstalled software would install and run fine on the system without issues. This makes it more likely that a bug caused the issue and that it was not a deliberate action programmed into the update.

The outlook is even worse. Who in their right mind would install an operating system that might remove installed software -- maybe even paid for software or critical software -- without user interaction or consent, especially if it turns out later that the software works just fine on the system?

Windows 10 users give up control and since there is no way of telling if software will be removed after a Windows update, should consider backing up the system regularly before system updates so that it can be restored to an earlier stage if important software was removed by the update.

Now You: What's your take on this?

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Beware, latest Windows 10 Update may remove programs automatically
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Microsoft's first big update for its Windows 10 operating system may uninstall software from the system without user consent.
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Responses to Beware, latest Windows 10 Update may remove programs automatically

  1. alex November 24, 2015 at 7:36 pm #

    It's amazing how much of a clusterfuck Windows 10 is. I have disabled updates at this point and will probably go back to Windows 7.

    • craig November 26, 2015 at 8:06 am #

      I downloaded it in September, and had to work hard at migrating some of my software. First of all, they completely messed up the ownership and permissions on my computer. You have to work hard to screw up something as basic as this in an upgrade. For the last month, my computer has crashed every time I try to use the start menu. Now I have to think about migrating back to Windows 8 which I never liked, or hope that they can get their act together. I don"t understand why Microsoft, with all its experience, is doing a progressively worse job instead of a better one.

      • Corky November 26, 2015 at 12:09 pm #

        The reason Microsoft are doing so bad is because they sacked almost all of their Q&A staff a while back, it's now the responsibility of the developers to test their own code, and for Microsoft insiders to report problems before they reach the general public.

      • Ron December 12, 2015 at 4:15 am #

        I have an I7-2600k Nvidia 450 based system (not overclocked) that works perfectly on Win 10 10240. The upgrade to 1511 left it with Explorer.exe crashing about once per second, rendering the system unusable. So far no one I've asked has a clue. I like 1511, which I'd used in virtualbox ahead of time, so I'd like to go to it, but my PC had to be put back to 10240.

      • Ellis L. Melvin February 7, 2016 at 8:58 pm #

        If their engineers had all this experience, why are Windows 10 updates wrecking and destroying so many computers.
        Microsoft really doesn't care how many computers it ruins, in my opinion, and its Office 316 is another disaster.

    • Anonymous November 26, 2015 at 7:17 pm #

      I just want to say, Official software that has been removed on my system already had new software to replace it by said manf.

      So for my gaming rig this is just fine. (using amd oh and the new drivers from amd the crimson edition.. ROCK)

      • Anonymous December 11, 2015 at 7:28 pm #

        Ccleaner got uninstalled as well... looking through stuff now to see what else is missing. Im finding holes where programs used to be in my startmenu.

        Microsoft... go stfu pls!

      • zyme December 17, 2015 at 12:46 am #

        "CCleaner got uninstalled as well... looking through stuff now to see what else is missing. Im finding holes where programs used to be in my start-menu."
        Anonymous December 11, 2015 at 7:28 pm:

        CCleaner has always destroyed the usability of most my installed programs and built-in basic windows functions every time I've given it a chance, for years, if your computer even starts up again after using it - I've never ended up not needing to re-install windows from scratch; even under the most non-evasive "safest" automatic settings. Frankly I'm surprised its not auto-deleted by windows defender or malicious software removal from windows automatic updates.

        BTW: I think the biggest problems are A) People don't read what the computer pops-up to tell you, and B) people don't follow Computers rule #1: Always have a backup of anything important, as anything could happen to a file at any time - and have it kept in a separate location if you want that backup to really be at all safe from something happening to the computer. Microsoft gives out tons of free storage and even free web-based office software for editing them - true off-site storage and you could always encrypt the files first if your paranoid. Businesses pay a fortune to do this on their own so to the college student who didn't take advantage of it, or any of Microsoft's many competitors free offerings, I guess this has been a hard lesson for you, unless your school work was a massive compressible hi-def movie, you had many options. I hope you learned something from this.

        Further-more; 1511 is an updated build of windows, not a hotfix or a patch, calling it an update is like saying its an update to Windows Vista. If anyone wanted to avoid a program that had known issues with some computers or most likely needed to be re-installed because it changed some default windows settings on install which would have been reset you could have chosen to defer updates when the notification about it was prompted to you, and run the installed program compatibility checker. Windows 8 wouldn't preserve a single installed application when upgrading a 7 system, and like 10 they're both NT 6.x generation OS's, yet no-one seemed to care this much.

        P.S. I bet none of you complain this much when a nasty virus malware or Trojan backdoor gets auto-removed (except if it's a false positive, in which case you should have a scan excluded directory for placing those in); but applications that can break windows ability to boot or halt updating critical system files mid-process get removed to protect your system, and are reinstallable even if you're warned that they're known to not be updated to work with your version of windows correctly.

    • Aimz November 26, 2015 at 8:25 pm #

      Hey, so about Nov, 18th 2015 Windows 10 did a update 1. when I came home I could not connect to internet. (after several hours finally) 2. Now for 3 weeks I have had no PC and this is a brand new all in one with a 28 inch smart touch screen and not to mention I lost my college documents was unable to do finals 4. Brand new $1500.00 so I pay $300 to fix it another update comes through and done. 5. Now that I have lost my pc all my files, microsoft sucks!!!! assholes so over 3 weeks this is 4 and still nothing black screen no sleep trying to fix this not eating I start school in 3 days!!!! it is all useless & to top it off my laptop had the same gmail so I cannot get by the login screen and then my phone will not stop going off factory reset the phone 4 times I am getting notification for nothing.... Microsoft nor Windows give a shit...I have been in college for almost 3 years not missed one point for my psychology degree you know how embarrassing it is when your school calls or anyone somehow there are call restrictions???? WTF had to close my gmail tied to all this crap and lost my college one as they are being transferred somewhere in the EFFEN system.... I need reliable help if anyone could help would be so much appreciated!!!! ~Amy

      • James December 26, 2015 at 4:39 pm #

        Bill slackass Gates and MS Windowless POS OS constantly disappoint - they don't check it out before releasing and cause immense grief and Apple is getting as bad. How is Linux?

      • Anonymous January 21, 2016 at 9:43 pm #

        Maybe that's what I should do for a living..install your choice of Linux distro (dual boot) to save folks from these dire situations. I really liked XP and 7 but Microsoft seems to have no regard for the future or for looking out for its customers..

      • Mad Hatter April 30, 2016 at 1:18 pm #

        Linux (a OS I've been running since the early 90's) is and has always been a open beta type of OS so if your expecting to not have any issues what so ever don't, that being said depending on the flavor you choose your mileage will very, Mint and Manjaro have many decent flavors to choose from .
        Backing up your "Home Folder" is really the only thing you have to do to save personal files from those oops moments, as far as gaming run the steam app and you'll probably find that most of your games will run better and at higher graphics settings then on any Windows (Ex. fallout NV on a low end PC with Windows 7 graphics mode set to medium, same PC running KDE (a Linux flavor) graphics set to high and ran with no issues) .

        Apple is feeling the pinch as of now I believe due to not only over pricing machines but also due to Linux being the Free option to their users pay upgrade feature .

    • Jim Dove December 12, 2015 at 11:28 pm #

      I've had 10 installed on all but one of my systems (total of 4 with it) and all have worked OK until now. Sigh, guess I should have known it was too good to last. To go back, means losing a couple of new installs, that may not reload due to install counts.

      I WILL NOT be installing the update on the remaining machines!

  2. Rick November 24, 2015 at 7:43 pm #

    You even have to disable updates to win7 and win8 as MS forces through unwanted changes.

    • Silver March 31, 2016 at 6:24 pm #

      It forced me to update to 10 today, no consent asked, just a forced restart, and proceeded to pop up "Cannot run this app on your PC" Messages on programs such as GuildWars2, music softwares and more. A workaround (opening through the files, not a shortcut) seemed to "Fix" the issue, and they ran better than ever on the faster system. Until I closed one and tried to get back in, only to find the files had mysteriously migrated into my delete bin. Really, microsoft?

  3. jasray November 24, 2015 at 7:51 pm #

    A rhetorical question I assume: "Who in their right mind would install an operating system that might remove installed software?" We aren't having any problems over here with Linux Mint. Not sure "why," with all of the problems encountered with the first version of Windows 10, people continue with the operating system.

    Logic would dictate a return to the stable version of Windows 7 or Windows 8.1 long ago. Banging head against wall--why? Windows 10 isn't going to suddenly change, so "why" is a really good question for anyone having problems.

    The Lifecycle of the earlier incarnations of Windows is such that no one can be that desperate for "free." I mean, 2020 is far into the future. The magical word, "FREE." Capitalist propaganda really works!

    • Andrew November 24, 2015 at 7:56 pm #

      No, I think people are just early adopters and grinds through the pain. I am for one, I struggled through Windows ME and Vista.

      • Roger November 25, 2015 at 8:32 am #

        And I miss the good old days of Windows 98

    • Dave November 24, 2015 at 11:24 pm #

      Quite a good comment. I'm sticking with 7 since 8.1 still has some issues (and control panel is still a mess in that one).

    • Blade November 25, 2015 at 10:46 pm #

      Because when you have hundreds of millions of users, the number of people who have problems with the updates is likely below the margin of error.

      Unlike other operating systems that are still stuck in 1986 as far as usability goes, and the UI designers are doing their damndest to go farther backwards.

    • ch100 November 27, 2015 at 10:02 pm #

      A possible reason is that some people just go through the issues and fix them, get experience and improve their knowledge down the track and gain a competitive advantage when the OS is widely adopted sometime in the future. This is very common at least for those people working in the IT industry and it is not only about Windows. All the other Operating Systems and major software products have their share of issues.

      • Muts March 12, 2016 at 11:39 am #

        so true man, i feel ya.
        most people have os knowledge of a caveman.
        most issues are with the people using it and the lack of experience.
        99% of issues is easy to google and solve.
        i for one never had any problems wich i couldnt solve.
        SO PEOPLE UPDATE YOUR KNOWLEDGE ABOUT COMPUTERS AND OS.
        TAKE MATTERS IN YOUR OWN HANDS.

    • Jill December 11, 2015 at 7:37 pm #

      NO! I, for one, did NOT intentionally update to Windows 10. My stupid computer kept asking to do it, and even if I said NO, it kept requesting to update it. I tried to stop it, but it did it anyway. I am not a computer person (needless to say), which is why I despise Microsoft products so much... you have to know things that the "average" person doesn't.
      Now, this STUPID "upgrade" has deleted Post-It Notes from my computer... those Post-It Notes were important, now they are lost. The computer just started installing Windows 10 without my consent. This is ridiculous. Why would a company FORCE their stupid software on people, and then delete programs???!!!! I hate Microsoft. I'm going to the Mac store now, thank you.

      • Tallula March 11, 2016 at 2:45 pm #

        Go to a lawyer, Microsoft needs to be sued with a class action. It can't possibly be "legal" to remove software from someone else's computer. I bought my computer, I paid license fees for the software on that computer and NO ONE, NO ONE has the right to remove software except ME. Someone really needs to challenge the legal right for Microsoft to screw with anyone's computer.

        Who does Microsoft think they are anyway? BIG BROTHER!!

    • steve k December 23, 2015 at 7:50 am #

      Blame it on Microsoft not "Capitalist propaganda"

  4. Andrew November 24, 2015 at 7:54 pm #

    I feel like this November Update has been nothing but a mess. Hell, I can't even upgrade yet because of issues. They seriously need to move back to the Service Pack method of updating instead of treating it as an OS upgrade every ~6 months or so. I doubt people want to download 3GB for every "upgrade".

  5. Tim November 24, 2015 at 7:56 pm #

    Yeah, removes CCleaner aswell. And not just the program, but also all the settings that go with it, so you have to set it back up again from scratch. And that includes re-installing Windows with the option set to keep all personal files, apps and settings too.

    I only realised because the tile was missing on the Start Screen, no notification from Windows that it had been removed what-so-ever.

    • Albert November 25, 2015 at 11:11 am #

      BS. 100% BS. CCleaner installed. All patches installed. 100% BS.

      • Corky November 25, 2015 at 12:31 pm #

        So because it hasn't happened to you it's BS?

        Wasn't people like you calling BS when people were reporting that the November upgrade changed their privacy settings? Something that Microsoft have recently confirmed was actually happening.

      • Tony November 26, 2015 at 11:48 pm #

        Albert,

        Your remark is foolish, all the way down.

      • Dan November 27, 2015 at 1:31 pm #

        I have updated 4 machines today and had to re-install Ccleaner on all of them. 100% no BS.

      • Bea W November 30, 2015 at 1:17 pm #

        Same experience as Dan here, but MS didn't tell me about that one! Thanks to Tim's comment, I checked, and CCleaner is no longer on my computer. Now I wonder what else was uninstalled without my knowledge.

      • Silverdart November 30, 2015 at 3:26 pm #

        Sorry, Albert, but you're wrong on this one.

        I did exactly as instructed and, alas, CCleaner was entirely wiped from my system. So was Lavasoft's Ad-Aware.

        It's not BS. I'm curious, though, what settings you used since if the upgrade didn't delete your files but deleted everyone else's, what you have different.

      • Elaine November 30, 2015 at 3:52 pm #

        My husband and I have identical laptops. We each did the upgrade from Windows 8.1 to Windows 10 at the same time. My laptop retained CCleaner, my husband lost everything associated with CCleaner. I think this shows that there is not a definitive answer as to whether the Windows 10 upgrade definitely does, or does not, remove CCleaner!

      • Joe Blow December 5, 2015 at 5:36 am #

        You, Albert, are cognitively challenged, or a Microsoft developer, which I realize is largely if perhaps not entirely redundant.

        CCleaner was deleted from my machine as well, without notice, and whether it is entirely safe to use in a Windows 10 environment, or perhaps not, is completely irrelevant.

        Microsoft simply overreached, and decided that they owned, or effectively controlled, all of the files on my computer, and they didn't bother to concern themselves with my wishes. As an experienced and quite competent developer, which is to say that I do not work for Microsoft, I am forced as a matter of necessity to use applications which depend upon Windows, an arguably dismal operating system in any variant. However, I am encouraged by Microsoft's recent hubris, as deleting products they don't own and expecting users to remain tolerant of their underwhelming product is an entirely unreasonable expectation.

      • MassiveLoop December 6, 2015 at 6:17 am #

        100% NOT BS -- CCleaner and Speccy are both missing on mine.

      • Craig December 8, 2015 at 8:52 pm #

        I never usually write on these pages, but here i would just like to state that it is not 100% BS, but 150% true. WINDOWS 10 DOES REMOVE CPUID, HWMONITOR AND CCLEANER ON THE MOST RECENT UPDATE AND FIRST UPGRADE. Also when i reverted back to windows 7 ultimate it crashed my computer and lost all my drivers, which made me do a completely fresh reinstallation and reboot. It may be different for others but it happened to me......THIS IS WITHOUT ALL YOUR DATA, KEYBAORD STROKES AND WEB SEARCHES ALL BEING SOLD TO 3RD PARTIES. IF YOU OPT IN OR OUT.....WELCOME TO THE FUTURE OF THE INTERNET.

      • Tor Rent December 12, 2015 at 1:24 am #

        BS is Blue Screen or so???

      • Jake December 13, 2015 at 12:09 am #

        Here because CCleaner was removed from my system upon updating to 1511. Noticed because of the blank space in the start menu.

      • Anonymous December 14, 2015 at 10:19 pm #

        I lost CCleaner

      • Anonymous December 16, 2015 at 11:52 pm #

        Ccleaner was also uninstalled with the update

      • Marcos December 18, 2015 at 11:08 pm #

        this is as BS as that other person claiming CCleaner makes a mess in your computer. It makes a mess when you use the wrong settings... Almost 2 hours waitng for this upgrade to be finished for this? And yes I was forced to do it as the computer refused to behave until it was done. Seems that Microsoft is back to Win95 days, when they released a new OS without having any driver for your devices ready.

      • Kenny January 22, 2016 at 7:22 pm #

        Its not BS, I lost my CCleaner as well

      • Martin February 8, 2016 at 12:31 pm #

        It's not BS.
        I only noticed yesterday that my Ccleaner shortcut was missing. At first I thought the icon had just moved to another position on my desktop(the usual thing) but no, it was gone. I then searched my computer and found not a trace of it apart from the few registry backup files I had made. This didn't happen when I upgraded from 8.1 to win 10 last year but, when I received a major update recently.

        I really can't believe MS think it's ok to remove my software without any prompt, warning or advisory. I bought my first home computer back in 1983 MS and I don't need or want your protection, I just want a stable OS....a bookshelf to hold my books, not burn which it thinks I'm not big enough to understand.

    • Jeff November 25, 2015 at 3:19 pm #

      I had the same exact experience. No CCleaner after updating to the latest build.

      • Jean December 2, 2015 at 7:59 pm #

        I use two laptops. CCleaner erased from one, and I was notified that this had been done because of 'incompatibilities', and nothing at all happened to CCleaner on the other. However, I have lost the 2-finger scroll feature from the touchpad of the second computer (a relatively new ASUS F555L series model).

        I've been quite happy with Windows 10 so far, even though I can't get rid of a number of apps that I'll never want to use, but I'm really puzzled about the CCleaner situation.

    • Blade November 25, 2015 at 10:47 pm #

      Did not remove CCleaner on my 3 PCs.

    • farmers November 26, 2015 at 1:00 am #

      Interesting. I now know why a colleague phoned me the other day to say he couldn't seem to find ccleaner since we installed the 'November' update. We've since ascertained it's not on the machine at all, but definitely was before as I used it on that machine before the update.

    • Carole November 28, 2015 at 5:04 am #

      It completely uninstalled and removed the free version of CCleaner for me, too. I had my notifications turned off, and I didn't stick around while the computer was updating so I didn't realize it had happened until the next morning when I was going to run CCleaner and couldn't find it. Honestly I didn't have a clue as to what had happened to it. Wondered if there was some weird kinky intruder in my house who was running around removing software from peoples' computers during the night. LOL!

      Once I figured out what had happened, it was quick and easy to download and install CCleaner again, and it seems to work fine for me. Not a problem. I do wish I had known in advance. Next time, I'll print out a list of all software on my computer and check after the update to make sure it's all still there.

      Oh, and also I think some of my settings were changed, but they were easy to change back.

      I don't LIKE Microsoft's new desire to control our computers by doing things like removing software and making lack of privacy the default in many cases, but I do like Windows quite a lot. So for now I will tolerate it and hope for the best. I can occasionally be heard muttering "Oh Brave New World" under my breath.

      • Ken December 4, 2015 at 1:40 am #

        CCleaner disappeared right after Win10 1511 update. Checked Registry (REGEDIT) > Edit > Find "UpgradeCompatibility". CCleaner was uninstalled!

  6. Mushaf November 24, 2015 at 7:57 pm #

    I'm now even more convinced to stay with Windows 7 for as long as possible.

    It's so frustrating how Microsoft pushes forced updated to Windows 10 users without extensive testing when most of them don't have the option to disable updates.

    • strejf November 25, 2015 at 12:43 pm #

      Without extensive testing?

      Canary ring: A few hundred people testing>>
      Operating Systems Group: 2000 people testing>>
      Microsoft: 120 000 people testing>>
      Windows Insiders Fast:>>
      Windows Insiders Slow:7 million people testing>>
      Windows 10 RTM build (Current Branch): 130 million people "Testing">>
      Windows 10 Pro/Enterprise (Current Branch for Business):12 million people "testing">>
      Windows 10 Enterprise (Long Term Servicing Branch)

      • ... November 25, 2015 at 1:10 pm #

        Well apparently it isn't enough lol, cause they keep managing to somehow mess things up.

      • system admin09 November 25, 2015 at 2:46 pm #

        Nice list but I'm supposing that each update is pushed onto those computers for testing in a piecemeal way and then any issues addressed. What isn't happening is that all of those updates is bundled into one push and then this installed onto the system with the philosophy of the bundler (like altering privacy settings - 'accidentially')

        If there is such a thorough testing procedure, then why do they continue to stuff up so majorly. Its not even an argument, its a fact. This amount of stuff ups didn't happen with any other OS.

        Something is broken in the way they are producing the updaes and it needs to be fixed fast. Its got nothing to do with who is testing the updates.

  7. Red November 24, 2015 at 8:03 pm #

    I also had the exact same problem with Speccy. It got uninstalled, I installed it back, works fine.

    I have another issue tho, regarding the latest update. The sounds of the notifications in Action Center is gone, even if the notifications continue to appear.

    Sound Scheme is the same, every single other sound works fine.

    Anyone else having this issur with the notifications sounds in Action Center?

    • Blade November 25, 2015 at 10:49 pm #

      I'd suspect that they probably have toned down the annoyance factor greatly. I think I've filed about 100 feedback mentions of how absolutely obnoxious the notifications were. I bet others have done more.

  8. Brian H. November 24, 2015 at 8:09 pm #

    When I upgraded from Windows 7 to Windows 10 I also lost Catalyst Control Center - and again when I upgraded to 1511. It also removed my software for my HP printer with each update. It has been very frustrating having to install hardware again. It also keeps forgetting the "auto-hide the taskbar" setting. I'm half tempted to go back to Windows 7.

  9. Pants November 24, 2015 at 8:14 pm #

    Sheesh, it just keeps getting worse and worse. The knobs deciding MS' overall policies need their heads examined, with a kitchen blender. Does no-one at MS put themselves in the customer's shoes, and consider all the ramifications? Does everyone at MS think there is no such thing as bad press?

    The "hits" just keep coming...

    As far as I'm concerned, Windows10 is not a viable OS. The constant f*k-ups and unwanted changes do not make for a stable work environment. Besides, it's just a crippleware advertising spy platform for their app store. It's a piece of sh*t and I'll be migrating all my clients to Linux as the need arises.

    • Jeff November 25, 2015 at 7:27 pm #

      Couldn't have said it better myself.

      • JohnJ December 8, 2015 at 5:50 pm #

        Neither can I so I'll just repeat it...

        "[Windows 10 is] just a crippleware advertising spy platform for their app store. It's a piece of sh*t..."

  10. Tommy November 24, 2015 at 8:32 pm #

    The update didn’t remove my Radeon drivers or the CCC? I'm going to check others applications but so far nothing changed for me.
    I have no idea what happens and why but this is surly not a good thing to do.

  11. Jon Forrest November 24, 2015 at 9:02 pm #

    I had installed Microsoft Media Center. It was working great! After doing the upgrade, it's gone (I know that Windows 10 doesn't include MMC but doing a little googling shows a way to add it).

  12. jimp November 24, 2015 at 9:24 pm #

    I also had Speccy removed. And some of my batch files didn’t work after the update. But everything is fixed and working now.

    I actually like Windows 10. They brought back the menus and I like having something new to work with. There are problems, but so far nothing serious. And there was notification that a program had been removed, even though it was unnecessary because it really works.

  13. TekWarfare November 24, 2015 at 10:07 pm #

    I installed Windows 10 and it slept with my wife. Never again.

    • Pants November 24, 2015 at 10:54 pm #

      I started the upgrade, went to bed .. woke up with a wife, three kids and a f**king mortgage. Never again.

  14. Flyer November 24, 2015 at 10:21 pm #

    It is not a problem whai is uninstalled by who gives rights to MS to uninstal ANYTHING on my own computer???
    I am not Win10 user and I don't even think to be but I have noticed reading this site, every update creates new time consuming and privacy problems.
    Am I the only one who sees it is just absurd?

    • Dave November 24, 2015 at 11:29 pm #

      No-one gave MS the rights to do that on your computer, but anyone who agreed to the Windows 10 EULA did give Microsoft those rights. Can no-one remember more than a few weeks ago? It was all over all the tech sites, even if you didn't read the EULA. MS can remove anything they want without warning. It is explicitly stated. Further more, the Windows 10 EULA isn't explicitly limited to Windows 10. That thing is a lifestyle agreement for everything.

      • Aron November 25, 2015 at 9:15 pm #

        I hope everyone noticed the part of the EULA which gives them the right to come to your house and uninstall any of your organs that they need to take to transplant into a board member to keep them alive. Because they think you owe them that much for the privilege of using their products.

        There's nothing that I want to do so badly that I'd install Microsoft Windows on a computer in order to do it. If I can't do it on Linux, I can survive just fine without doing it at all.

    • Blade November 25, 2015 at 10:50 pm #

      If you've ever done a Windows upgrade before, you would likely have run into this process. There's been a "incompatibility list" of software that is automatically removed when upgrading since at least Win 7.

      • nagi November 26, 2015 at 8:23 am #

        The problem is, many of these programs are actually compatible. The very same versions will reinstall and continue to work without any problem.

  15. Yarro November 24, 2015 at 10:31 pm #

    Speccy gone, but CCC and CrapCleaner still there.
    Didn't even knew Speccy was gone until I read the article. Not notification!

  16. dostiers November 24, 2015 at 10:37 pm #

    Microsoft started regularly taking deliberate aim at its big toe with a .44 starting with Win8. Now it seems it to have progressed to using a drone. How long before it nukes itself into oblivion?

    • Anonymoose December 26, 2015 at 5:07 am #

      I'd hope they just hit the guy that makes these decisions, not the entire company. They're actually pretty smart when they take their brains out of their derrierres, but it seems some of their higher-ups have a fetish for the appearance of the inside of their own rectum. (For an example of the "actually pretty smart" thing, most students have a combination spreadsheet program/rendering program/game engine installed on their computer: Microsoft Excel (seriously, see http://www.gamasutra.com/view/feature/131968/microsoft_excel_revolutionary_3d_.php ). For an example of the "brains in their derrierres" thing, see Win 8's GUI. Other examples include IE11 in the "pretty smart" category, and IE1-10 in the "brains in their asses" category; this also shows roughly how long it takes them to listen to their customer base and actually fix their issues, considering they started fixing IE with IE8 (released in 2009), but didn't actually get it to "viable for the first time since Netscape Navigator was around" until IE11 (released in 2013).)

      So... chances are Win 10 will live up to everyone's expectations... a couple months before Win 11 comes out.

  17. Nebulus November 24, 2015 at 11:27 pm #

    I stopped caring about Win10 a while ago, but it is pretty funny to see that I was right :)

    • hirobo2 November 25, 2015 at 4:18 pm #

      Me too. I actually previewed Win 8.0 and bought two licenses after it was launched. Currently don't give a shite for Win10.

  18. jern November 24, 2015 at 11:37 pm #

    What do you expect? If you run Win10 your computer doesn't belong to you any more - it belongs to Microsoft. Microsoft is just letting you borrow it.

    • Carole November 28, 2015 at 5:32 am #

      Yes, that's what is happening. Since I do love Windows, I have decided to regard my computer as an appliance borrowed from Microsoft, and to use only software that I can replace without further expense. Also I am trying to bear in mind that they don't seem to respect my privacy as much as I do.

      Let's hope they decide to return to more reasonable policies.

  19. chesscanoe November 24, 2015 at 11:48 pm #

    Windows 10 updates should be better now - big news re Microsoft.
    http://www.zdnet.com/article/microsoft-reverses-course-restores-downloads-of-windows-10-november-update/

    • chesscanoe November 25, 2015 at 6:07 am #

      I updated Windows 10 Home on 2015-11-19 with no huge problem with KB3118754. Today 2015-11-24 at 22:11 EST I updated again with KB3120667 and it too was successful - checking out my privacy options shortly. After restart, TIWorker.exe ran for a minute or two at maybe 20% CPU - haven't checked that out yet.

      • chesscanoe December 3, 2015 at 1:35 pm #

        I guess I've been lucky with Windows 10 Home which was preinstalled on my laptop and first used in early September. I've seen almost none of the glitches so many report here. I've not had programs removed, and my personalization has not been disturbed through the latest KB3116908 update, bringing my Windows 10 level to Version 5111 (OS Build 10586.17). I determined this with the winver command (useful since at least XP days). If you use Win-s shortcut and then search for winver, you can click the result to see the build info, FYI. I hope I stay lucky....

    • Cragg December 15, 2015 at 3:42 pm #

      They can't replace my old invoice DMP printer drivers that were removed, and windows 10 won't allow their reinstall since it's "not compatible. Now I need to throw away about $700 worth of pre-printed invoices and cheques.

      Maybe they will pay? :-)

  20. JohnMWhite November 25, 2015 at 2:18 am #

    Windows 10 has flat out become malware. It is astonishing to me that Microsoft would allow this to happen. Cue a chorus of fanboys insisting that nobody should be surprised by Microsoft's actions, but in the real world, this is stupid and negligent. You don't make billions of dollars through stupidity and negligence, however evil one might be. While they have long not been on the side of privacy or consumers, Microsoft have at least tried to maintain a degree of trust as a computing institution. Design missteps, bloated code and wonky drivers are one thing; getting updates without user consent, changing your settings and deleting your software are quite another.

    Does Fallout 4 work well on Mint?

  21. jasray November 25, 2015 at 2:53 am #

    So WHY do all of you continue to use Microsoft Windows? There are options. Grab a Mac. OSX is Wonderful. It sounds like there is more enjoyment in complaining about some little program that disappeared than in realizing what benefit is gained. And this little Speccy program didn't disappear on ALL computers and not ALL users are complaining, so maybe it has something to do with--Do I Dare Disturb the Universe?

    I have Windows 10; the November update updated without a blink; the computer responds faster than any other computer I own--and I still prefer to use Linux. If She, Goddess Windows, treats you so rudely, why don't you walk away? Cowardice, sloth, greed, etc.

    • Nebulus November 25, 2015 at 7:19 am #

      So I'm not allowed to ask a software developer to create quality programs that also won't spy on me? Especially when I pay for their products?

      And I am sorry to tell you, but there are not REAL alternatives to Windows, no matter if you look at OSX or at Linux. As long as you cannot do exactly everything you do on Windows on another OS, that OS doesn't count as a viable alternative.

      • Lurking Again November 25, 2015 at 7:39 am #

        @Nebulus - Often the functionality is available on both OSX or Linux but not the specific programs. So the real question is whether one is using a program that has no functional equivalent on OSX or Linux. I am in the opposite situation, most of what I do is easier done on Linux than Windows; mine is a rare situation.

      • burnr November 25, 2015 at 2:38 pm #

        Mint can't do exactly what Windows does, yet it DOES DO exactly what I want it to do. So for me, Mint most certainly is a viable alternative.

      • Aron December 8, 2015 at 6:48 pm #

        You can ask, but they don't have to listen. You aren't paying for their products, you are paying for the right to make certain limited use of their intellectual property, on their terms, as described in the EULA which you agreed to. (You did read every word of it, like you said you did when you clicked, didn't you?)

        Either you can put up with Microsoft doing whatever the EULA says that they can do, or you can whine to them and fantasize they they might listen to you and change their agenda which is undoubtedly designed to maximize shareholder value (good luck with that), or you can sue them if you think they have violated the EULA (good luck with that too), or you can find (or create, or help fund) a way to do what you need to do on another operating system. It's up to you.

    • JohnMWhite November 25, 2015 at 7:22 pm #

      What on earth are you talking about? You have no idea how many users here have switched away from Windows, are considering it, or are simply unable due to workplace commitments. To throw around terms like cowardice, sloth and greed suggests an absolutely unhinged response to people daring to voice their opinions on Windows 10 and its various issues.

    • kalmly November 26, 2015 at 4:05 pm #

      Because there is a plethora of applications written for Windows, not so much for Linux and OSX. When that changes, I will switch. I am hanging onto Windows for as long as I can. However, sorry as I am to say it, the day approacheth, when I will be forced to switch, great software or not.

      Last night, I went to bed knowing that the computer I said good-night to, would be the same computer that greeted me this morning. Same lovely layout, same beautiful wallpaper, same applications, all working just the way I want them to, none of their settings changed, nothing removed or deleted. That's because I'm using Win 7 with automatic updates turned off, and across the room is an XP machine that has also kept all its settings and applications for another night. I won't be able to get that from Windows if I "upgrade". So that leaves me little choice but to get on another train.

      But I don't like the idea at all.

  22. Dante November 25, 2015 at 3:33 am #

    Am avoiding wondoze 10 like a Muslim plague. They both go Boom.

    • Josh Rubin November 25, 2015 at 9:12 pm #

      Sorry to interrupt. It would be nice to skip the cheap shots at Muslims. My niece is a Muslim, and I would like to help resettle some refugees in New York City. Of course you can say what you want; I just don't want to encourage it.

  23. Njoi November 25, 2015 at 7:25 am #

    Its amazing how retarded you are... Who cares if a small bug made the update uninstall a couple of hardware diagnostic programs? Sure you will lose 10 min extra installing them again big deal.

    Fact it windows 10 is fantastic and everyone that actually tried it knows that, its no accident that it is already poised to be the most popular OS in the world. The few dimwits who are paranoid about having your information taken ( even though its clearly just information that is used to improve the OS with the exception of the information used by cortana that you can disable) will have zero impact overall.

    • Corky November 25, 2015 at 12:49 pm #

      Can't tell if troll or being serious, I'm going to go with troll as anyone with a modicum of IT knowledge would know AMD Catalyst Control Center isn't a hardware diagnostic program, and they would see what the implications are for uninstalling software without consent of the user.

      Also if Windows 10 is so fantastic and is already poised to be the most popular OS in the world then why are it's usage statistics so awful? I mean its only just over taken an unsupported 14 year old OS, its still used by less people than that other disaster OS Windows 8.x and going on the rate that Windows 10 is gaining market share it's not going to overtake Windows 8.x for another 6 months.

      • system admin09 November 25, 2015 at 2:53 pm #

        You can't use logic and common sense to communicate with the deluded. It just doesn't work.

    • Anonymoose December 26, 2015 at 5:28 am #

      ...And then MS pulls and rebuilds an update because of privacy setting issues.

      http://www.zdnet.com/article/microsoft-reverses-course-restores-downloads-of-windows-10-november-update/

  24. Lurking Again November 25, 2015 at 7:43 am #

    The more I see about W10 I am beginning to wonder when MS steps on a nuclear land mine and gets nailed in a very nasty lawsuit. Removing software, installing beta drivers, privacy issues, and the lack of control over updates will eventually cause someone some serious problems. When that happens expect the legal beagles to start salivating. I am aware the EULA tries to force arbitration but I suspect it could be broken under the right circumstances like a class action lawsuit.

  25. ilev November 25, 2015 at 8:12 am #

    “The Microsoft Services Agreement allows Microsoft to change or discontinue certain apps or content where we deem your security is at risk,” a Microsoft spokesperson told GamesBeat in August. “Software that is pirated or botted places the safety and security of our customers at risk, including a higher risk of malware, fraud, public exposure of personal information, and poor performance or feature malfunction. We remain committed to protecting our customers from the risks of non-genuine software and protecting the intellectual property of developers of all types of content.”

    • Aron December 8, 2015 at 6:52 pm #

      I think "non-genuine" is a euphemism for "not licensed from Microsoft".

  26. Ai November 25, 2015 at 9:29 am #

    Windows did this ever since wndows vista you paranoid dummy - chill out and see the world as an opportunity rather than an offense to your personality

    • Corky November 25, 2015 at 12:53 pm #

      No it didn't, maybe you should backup your claims with proof instead of throwing insults at people.

    • system admin09 November 25, 2015 at 2:56 pm #

      Nothing compares to Windows 10. There is nothing so bad out there that treats users like morons.

      If you let yourself be treated like this now - it wont get better. Microsoft is a wolf treating users like sheep.

  27. Awest November 25, 2015 at 9:45 am #

    We are in 2015. Snowden, prism, patriot act and more.
    Windows should not be used anymore by people.
    That's it. Keep in peace and switch off.

    • Anonymoose December 26, 2015 at 5:32 am #

      So, who's going to rewrite every single program that at least one business, entrepreneur, student, or general user anywhere on Earth needs for other operating systems? Windows will reign until and unless the alternatives get as much support as it does. And frankly, unless a program is designed from the ground up to be portable, introducing portability in the future requires a complete refactoring (changing the internals without affecting the external behaviour). So... while the alternatives are fun, and a power user can make them work, they're not really a viable option for the world at large.

  28. Uhtred November 25, 2015 at 10:06 am #

    surely there is always a risk with upgrading an OS that existing software might not be compatible, is it that hard to write a code that detects non-compatible software, lists them and warns user that these may not operate correctly or be removed during the upgrade?

  29. chris_blues November 25, 2015 at 11:23 am #

    Gee, I am very happy with my Debian Linux! I don't miss Win for a second. Most of all its spyware attitudes...

  30. Benom November 25, 2015 at 1:43 pm #

    These ever increesing bugs/"features" of windows 10 sure makes it hard for me to love this os.

    decressing harddrive space (check your disk manegment and see how many small recovery partitions are present now)
    resetting of default apps,
    unstainstalling of apps,
    privacy settings getting reset,
    reinstalling apps already uninstalled

  31. BentCircuit November 25, 2015 at 1:57 pm #

    Should I take this as an indication that they no longer care whether Enterprise customers trust them with mission-critical systems?

  32. Oxa November 25, 2015 at 3:29 pm #

    Microsoft's behavior is egregious. At one time Adobe was considering brute force installation techniques for Flash, but backtracked when it received massive vociferous opposition. The same should happen here. Microsoft will cave if its Big Brother approach is widely publicized and heavily criticized.

    "Microsoft should have the decency to inform users about the issue before the software is removed." MS should do more than that. It should give users the choice as to whether the software is removed, something like "Microsoft has determined that this program is incompatible with Windows 10. Do you want to remove it? Yes No Remind me later"

  33. Victor November 25, 2015 at 4:22 pm #

    Can i get a link for that wallpaper with Fallout? I can't find it online

  34. Jeff November 25, 2015 at 7:29 pm #

    Windows 10 ... spies on you, uninstalls your apps, forces unwanted updates on you, embeds an app store into an OS where it is utterly unneeded, removes controls and options once available in previous versions.

    0/10 would not upgrade.

  35. Anthony J. November 26, 2015 at 12:20 am #

    "The removal itself is bad enough. First, Microsoft should have the decency to inform users about the issue before the software is removed. Either do a check prior to running the upgrade or afterwards.

    Then, all reports indicate that the forcefully uninstalled software would install and run fine on the system without issues. This makes it more likely that a bug caused the issue and that it was not a deliberate action programmed into the update."

    Pick one -- Microsoft did it on purpose and should've informed users before removing software, or it was a bug & not a deliberate action. Both cannot be true. If it's a bug, is anyone the least bit surprised that Microsoft released an imperfect update? And if it was intentional then I agree, Microsoft should inform users before removing software. But until they or someone else confirms it either way, what's the point in bitching about it? Just inform people about the issue, keep it brief and we can all move on with our lives.

    • JohnMWhite November 27, 2015 at 4:38 pm #

      You can move on at any time. People do have the right to complain about their OS removing their software if they wish. The author does not have to 'pick one' when both are clearly provided as possibilities. Personally, I find the notion of a bug somehow accidentally uninstalling software to be extremely unlikely. Uninstallation is a very deliberate action the OS has to take, it is not the same as overwriting some files.

  36. Anonymous November 26, 2015 at 4:56 pm #

    Yeah, lets just trust microsofts get out of jail free card that its just a bug... everything is done for a reason when you put that much funding into a product.

  37. XenoSilvano November 26, 2015 at 5:11 pm #

    I upgrade to the latest version of Windows 10 a while ago, already I have notice that Microsoft Office 2016 has been completely uninstalled from the system, I do not know whether this is related but the disc writing program know as InfraRecorder that I had installed immediately withdraws to the background where it remains inaccessible after begin executed, the portable version does the same.

    • XenoSilvano November 27, 2015 at 5:33 pm #

      On second analysis, I do not think the issues I mentioned above have anything to do with the latest Windows 10 update. The issue I was experiencing with Office 2016 was probably due to me having installed 2 different version of the program on the same computer which lead it to malfunction. I still have not figured out why InfraRecorder is not working.

  38. Cragg November 27, 2015 at 4:33 am #

    Here's what happened to me after th Nov 24 2015 update on a Dell i7 Inspiron laptop.

    1. Dell System Detect GONE and cannot be re-installed (gives an error that there are missing files)
    2. Piriform CCleaner GONE
    3. Wifi is very flakey
    4. HP OfficeJet 8610 Scan program and driver GONE
    5. Bootup very slow
    6. PDF default changed to Edge (I reset this)
    7. Edge default home page reset to Bing
    8. Sound today during a webinar was intermittent, but don't yet know enough if this was my end.
    9. Screen flickers and I get a message that the display driver crashed and has re-set itself (Happened all afternoon, but has not repeated)

    THIS IS ONLY WHAT I KNOW ABOUT - THERE MAY BE MORE.

    The inability to get Del Drivers is what bothers me the ost, as I feel that many of these are driver related.

    Hopefully someone from Microsoft will see this. I know from researching that I'm not the only one.

    • chesscanoe November 27, 2015 at 2:29 pm #

      I've been running Ccleaner since I got this laptop preinstalled with Windows 10 in September. Cc has been running continuously since then, and I always update this free version as soon as they email me a new version is available. I've never seen a problem. Very weird problem others are having; hope Microsoft figures it out soon.

    • Jersey Girl November 30, 2015 at 2:33 pm #

      The update deleted my Epson WF 2650 wireless printer and driver. WTF ?

    • Divakar December 6, 2015 at 9:21 am #

      Nice list. On a Dell Inspiron i3 I have so far noticed CCleaner kicked out, and got a HP warning on first boot after the update that my HP printer drivers need the original disc to become usable. I did not trust this system before - did all my critical work on Ubuntu, and will soon replace this Win10 virus with Ubuntu.

    • DIMEBAG December 19, 2015 at 9:07 pm #

      MY SIMS PRGRAM DVD COPY WHITCH I HAVE NO MORE ACTIVATIONS LEFT AND TURNED ON MY MACHINE AFTER I HAD SHUT IT DOWN FOR THE NIGHT,WOE UP AND MACHINE WAS RUNNING IT WASAT 80% SO I LET IT DO TS THING WINDOWS 10 = PEICE OF SHT

    • nathan January 17, 2016 at 5:45 pm #

      hi am using window 7 after some updates my sound driver was uninstalled -i updated the sound driver but still no sound - pls let find those updates and remove them

  39. Mara Pemberton November 27, 2015 at 8:24 pm #

    Since the last update I have not been able to use the OverDrive Media Console map to listen to the books I can download from my local library.

    Nor can I change any information in Microsoft Account site in Windows 10.

    So many smart people and they don't check out the Upgrade before they launch it! WTF! They must have blinders on.

    Since Bill Gates and Bill Ballmer have left, the new CEO or who ever is the new HONCHO has not done a very good job in improving CUSTOMER SERVICE relationships. Why take our rights away as to what we download on our computer. Stupid.

  40. Mara Pemberton November 27, 2015 at 8:29 pm #

    They should have left WINDOWS 7 alone!

  41. Don Gateley November 28, 2015 at 12:12 am #

    Can you still buy Windows 7 to install on a new machine that comes with Windows 10? If not, I guess I'm working on my final computer.

  42. Cragg November 28, 2015 at 4:40 am #

    I don't know so much that we need Windows 7 back, but patch upon patch upon patch in Win 10 cannot be good for the stability of an OS. Perhaps we need WINDOWS 11 !

    P.S. I can now add a #10- to my list above. Today at our office, we could no longer print invoices on our multi-part paper in an older Dot Matrix Printer (granted, t was really old), but worked well under Win 10 until the update. There is no fix, and no driver will install. We now need to use a laser (more expensive) and toss out our remaining boxes of multi part invoices.
    Thanks a lot MS!

  43. Michael November 29, 2015 at 5:31 pm #

    Cloned my Windows 7 installation to another SSD as a backup; just in case. Installed Windows 10 and then updated to the latest version. The update removed Speccy and my auto-login settings, that's all. Re-installed Speccy and it ran fine. Bought and installed Start8. All my other programs were unaffected.

    Things look good.

  44. Gordon November 30, 2015 at 5:46 am #

    Windows 10 upgrade deleted CCleaner on my Acer desktop as well. Search of the PC finds no trace of it. Since these comments indicate it will work with Windows 10, I guess tomorrow I'll download the free version again.

    • Jersey Girl November 30, 2015 at 2:34 pm #

      Had to download the driver again for my Epson WF-2650 printer, this update deleted the printer completely from my tablet. My desktop computer seems ok after the update.

    • Gordon December 20, 2015 at 9:07 pm #

      I haven't yet re-installed CCleaner because of a couple of posts. After using Windows 10 for 3 weeks I can say I like how it is organized and everything seems to work okay, but there are many annoyances:
      (1) When opening zip folders containing jpg images in my preferred Window Photo Viewer, I no longer can advance from one jpg file to the next image in the slide show format. That was convenient, but now I have to open each jpg file separately.
      (2) When opening pdf files in a zip folder, Windows 10 no longer uses Reader as the default and it no longer is even an option. These open via Microseoft Edge. If I want to use reader, I have to unzip the files. Then I have the option to open the files with Reader.
      (3) In an update, Windows 10 auto-installed a program called 3D Builder which suddenly is the default for opening jpg files. I previously had Paint, Photos, Windows Photo Editor, and Zb Module (Zoombrowser). I don't need another program, especially one that came uninvited.
      (4) I kept getting the message that I need to reinstall Dolby Home Theater v 4 because it isn't working correctly. I don't see that it isn't working correctly, so I finally turned off notification for that issue.
      (5) When printing I had to reinstall the link to my Brother printer and make it the default. Why?
      (6) Messages tell me that Windows Insider Preview and Qualcom Athenos Blue Tooth Suite 64 were uninstalled when I downloaded Windows 10 because they do not work on this version of windows. Why keep telling me this every time I boot up? Again here, I turned off notification for these things.
      (7) Zb Module came with my Canon digital camera, and I always have used it to load images from my camera. It is the easiest tool I know of for cropping and making other modifications to images. Post- Windows 10, however, it no longer is the default that opens automatically for transferring images to my computer from my camera. Windows 10 wants to use another program that it installed during the upgrade. So I have to cancel out of that program and then open Zb Module on my own. I can't figure out how to make it the default program again.
      (8) There are new folders in my Documents on This PC folder, for example, My Paper Port Documents. They are empty, but why were they installed without my consent?
      (9) I usually cannot click on an on-screen window and move it to another location on my screen on the first try. Often it takes 2 or 3 tries before I can drag it to a new position. Never had a problem with this in Windows 8.1.
      (10) Whenever I use a flash drive, the flash drive shows up twice with identical content when I enter File Explorer. First it appears under "This PC" but then beneath that it appears again as its own separate thing.
      (11) Yesterday I also had my Documents folder listed twice with identical content. I could access files from either listing, but this issue disappeared as quickly as it appeared. Something strange is going on, and I'm not sure what.
      (12) Has anyone else had more frequent disruptions to Internet service after installing Windows 10? It's probably not due to the upgrade, but I have had issues especially when trying to access yahoo email.

      • chesscanoe December 20, 2015 at 10:04 pm #

        Re your (12) : I had to install a router firmware upgrade and a new router app and driver to get my USB2 printer to work "wirelessly" through the router. I get good speed and reliability now, connected either wirelessly or by USB3 connector converter to ethernet.

      • Gordon January 7, 2016 at 4:55 pm #

        Re my #12 from December 30 which chesscanoe commented on, the connectivity issue got worse in the days after this post. I could use the internet for an hour without issue and then, all of a sudden, I would lose the connection a half-dozen times or more in a period of 5 minutes. Then I would have to disconnect (because my computer still showed I was connected) and reconnect. Yesterday morning I finally called AT&T. They remotely upgraded the software to my modem, which is supposed happen automatically but doesn't always happen. My modem apparently had been lost in the cracks. Yesterday I used the internet most of the day with no incidents, and I haven't lost connectivity yet this morning. An AT&T technician was in my area yesterday evening checking the outside wiring, and his readings said everything looked good. So is the timing coincidence? Or did Windows 10 force the issue because it wasn't entirely compatible with the older AT&T U-Verse software?

      • chesscanoe January 7, 2016 at 5:04 pm #

        As Gibbs says in the NCIS TV show, "I don't believe in coincidence." :-) Glad to hear you're running reliably now.

      • Gordon January 8, 2016 at 3:49 pm #

        Curiously, I also notice that #9 on my list seems to have been resolved with the upgraded modem software from AT&T. So 2 down and 10 to go....

  45. Ge December 2, 2015 at 9:12 pm #

    The W10 upgrade removed Spybot Search & Distroy, Speccy and Ccleaner on my machine.

  46. Maou December 3, 2015 at 2:35 pm #

    I guess Enterprise users aren't affected? Nothing changed here, and I got a bunch of old software.
    Or maybe this has something to do with the way my O.S its configured, because I completely removed the Store and all its apps, use Shutup10 and other two privacy tweakers.

    • FlyingSkaarj December 3, 2015 at 6:13 pm #

      !!! BEWARE OF CCLEANER !!!

      I use ccleaner since years now without any problem. So when I saw that 1511 update removed it from my computer I was a bit surprised. So I installed it again and used it as I did before to cleanup the windows.old folder and other temporary files. Then i used the registry cleaning tool. At next reboot some store apps lost their taskbar icon (mail, calendar, photos and maybe others), some other just couldn't launch at all like "Movies & TV"...etc.
      I tried to repair apps through powershell and everything turned to hell !
      For the first time Ccleaner totally destroyed my system. That's probably why MS removed it automatically from latest update. Explaining why should be better. Fortunately i had an image of my hard drive...
      So take care guys...

      PS: sorry for my english mistakes

      • Steve Chase January 9, 2016 at 8:14 pm #

        I think MS purposely removed ccleaner and other software because they don't want you using anything but their own. They are not looking out for us,except for our money. People are able to reinstall ccleaner and use with no problams, that should tell you something. Don't worry about your English mistakes.

  47. MPAndonee December 3, 2015 at 5:56 pm #

    Ok, so how do you fix it?

    Delete the update?

    I can't go back with system Restore because it wasn't turned-on after I installed Win10.

    • FlyingSkaarj December 3, 2015 at 6:34 pm #

      Same problem here, system restore disabled.
      Fortunately I had an image of my hard disk. I just had to restore it.

  48. Anonymous December 4, 2015 at 2:14 am #

    I just updated my windows 10 on my Lenovo Flex 2 laptop and not one of my programs vanished, and yes I do have the latest version of CCleaner on it.

    The only problem I had was that once everything in the icons tab in the lower right froze and would not work, but after I shut it off, counted to 30 and then rebooted the laptop, everything has been working fine since then. In fact I am connecting at speeds of between 50 and 80MBPS with bursts of over 120MBPS.

    The only thing I can say is I have had no trouble with windows 10 or any of the updates/upgrades

  49. RyB2242 December 4, 2015 at 1:14 pm #

    Just updated windows 10 software out of annoyance because it kept harassing me to do so when I had Win 7. CCleaner was removed during the update and my trac pad is now slow and buggy...

  50. gspbeetle December 4, 2015 at 1:21 pm #

    I found it funny that how "sfc /scannow" is complaining after updating to 1511 and how a micro-SD card can screw up your update at 40%...

  51. LondonON December 5, 2015 at 8:22 am #

    Also, FYI: Windows 10 Version 1511 Build 10586.17 *silently* removed Minecontrol (https://github.com/joshjcarrier/minecontrol)

    Notified me of the other removed apps via notification, including Intel SmartConnect (http://www.intel.com/p/en_US/support/highlights/sftwr-prod/smrt_cnct) with this message: "Compatibility Assistant - This app is no longer available - Intel(R) Smart Connect Technology was removed from your PC because it doesn't work on this version of Windows. Learn more" and takes you to http://windows.microsoft.com/en-us/windows/preview-incompatible-app

  52. RyB2242 December 6, 2015 at 5:12 pm #

    I down graded to Windows 7 to give Microsoft more time to work out bugs or provide rationale for these issues. This can be done through system restore for those of you who have upgraded in the last month (or possibly two).

  53. Nathan December 6, 2015 at 6:41 pm #

    Okay, so I have had it with Microsoft Windows.
    Got the Free W10 update a couple months ago, I heard alot of positivity of better performance. This better performance was all true at least for the first few weeks.
    Now I'm fairly keen on keeping my systems up to date either on OSX or Windows and setting that to my own schedule and turning off auto update. But, evidently I forgot to turn it off. and I just thought with a simple update that Windows wouldn't change any of my system settings. Yet it did.
    Last night windows decided to update during the night, although it was nice to have update occur during the evening, it's inconvenient to have to wait for windows to finalize the update while you are trying to use it.
    Also, as it's finalizing, text appears on the screen "We have some new trick we excited about", and "don't worry, we haven't changed any of your system preferences". Evidently this was a complete lie because Windows decided to complete debauch and remove my Intel ProSet drivers and apps. WHAT!!!!
    Now I have to go through my Mac book, download the latest driver again and install and possibly go through a long and tedious process and reinitializing my wireless card. Why would windows do something like this, this sounds like something that might happen on a MAC if you have unregistered software and you update.
    To be honest as well, since I updated to W10 i've had problem with my Intel Proset software, it would constantly kick out when I switched network locales and it was becoming a pain in my ass. I've never been completely convinced that the problem lies either with Intel software and how it intergrates and communicates with W10 or maybe vice Versa. But now I am 90% sure that W10 is the cause for my Intel ProSet issues.
    I like how Mac uses only APPLE and Intel hardware and software, they're proprietary and it makes it much easier to keep OSX up to date with the latest versions. Easier to track the integrations and communication of just the two software manufacturers.
    Although I enjoy my new OSX 10.10, it has some advantages that Windows just doesn't provide. And by far my experience with W10 has been quite positive. It is slightly faster than W7, but as I continue to update it get slower and slower, over the past few months.
    I've done a vast variety of system cleans and deep cleaning. I just want to say Windows, You're loosing your reliability.
    Yes, I still prefer you over OSX 80% of the time, but there was a time when I could say that 95% of the time.
    Windows, you need to keep your open source basis for your OS's because the hardware/software specked and built for your system isn' meant to integrate with proprietary OS. MAC, keep your proprietary systems, softwares, and hardwares.
    WINDOWS, Stop trying to be like APPLE.
    You can't do it!

    I'm going to go back to W7 and use an SSD for my OS's for best performance.

  54. Marianne December 7, 2015 at 4:47 am #

    The November update deleted all my files. Pictures, music, documents. I didn't even know an update was due. No chance to back up files. And I had no other backups. They are seemingly all gone now. 15 years of work, friends, family, gone now. Oh yeah, and looking at all of the info about the update, they say it won't affect your personal files. What a lie. I am so sorry I ever heard of Windows 10.

    • chesscanoe December 8, 2015 at 9:12 pm #

      The December Patch Tuesday Windows update again went smoothly for me 2 hours ago. CCleaner was not removed, and I am at Version 1511 (OS Build 10586.29) per DOS cmd "winver". IE11, Edge, and Chrome have not yet updated to the latest Flash.

    • Arthur December 8, 2015 at 11:42 pm #

      Had the same problem.. I'm really pissed off with them..
      Any sollutions so far? =(

  55. Vanna December 9, 2015 at 9:35 am #

    I liked Windows 10. Then came the November upgrade which I received on about 6 December. It has broken the associations between desktop personalize and Settings and Windows Upgrade link has vanished from Control Panel. My File Explorer thinks I have Windows 8 and my System info thinks I have Windows 10. I can't do anything about it because all restore points have been wiped and I can't reset the PC because that is gone too. My Windows button on the Start bar is dead on left click and so are Notifications and a number of other links. I have a strange split image on the desktop and can't change it. So where I was positive about Windows 10 before the November upgrade I am now negative, and stuck. Mostly because Microsoft hasn't made any moves whatsoever to apologise or provide a fix.

  56. JP December 9, 2015 at 11:24 am #

    Windows 10 update ran on my PC last night and this morning I realized that it had uninstalled my USB dual-band wifi and turn on the crappy system wifi (which I had disabled) - WTH! The device was still plugged into the USB port and I'm lucky that this 'update' didn't destroy it... immediately turned off automatic updates.

  57. ME December 10, 2015 at 12:02 am #

    I left my computer on sleep mode last night, came back from work tonight, opened the computer and it was off, ok, turned it back on, logged and got a nice full screen text scrolling telling me that they have updated my computer...My VPN app was there but I have to set it up again and login. Then my ESET antivirus app tells me that I have some windows updates, and indeed and had a 2nd update and I bet if most people click ont the "check for updates" you will get it too, and that 2nd update removed CCleaner apparently because it was marked as "malicious software".....

    I was reading some of the comments and some people really lost important stuff, losing CCleaner doesn't bother as much as someone walking in my house without my permission when I am not there, then turning on my computer, remove files and leave a nice note telling me they did it because it was the best for me..........So many wrong things about this.........

    That's my 2 cents..

  58. Ron December 10, 2015 at 8:55 am #

    Just installed the Windows 10 1511 update, which removed my CCleaner program!
    I used CCleaner also to manage other programs then Microsoft. (e.g. the Google Earth and Chrome Caches)
    Have they become insane at Microsoft!?!?

  59. Vanna December 10, 2015 at 9:31 am #

    I have had to turn off sleep mode because that is what started all the bs and now if it goes into sleep it doesn't come out without a restart. Plus none of the other problems are fixed, I can't revert to a previous version, Updates link is gone and settings too. I'm sending my PC in tomorrow to see if anyone can fix things. If not, I'm going to have wipe and reinstall something. I detested Windows 8 but it looks like I might have to go back. Apparently one can buy Windows 10 on a disk. (I love having disks.) Could it be that the updates for free are betas and those of us who said yes are guinea pigs?

  60. CS December 11, 2015 at 4:16 pm #

    Just installed the Win 10 update and it removed both my printer drivers and scanner driver. Had to re-install all three. Bollix!

    • Ron December 14, 2015 at 6:49 am #

      Odd about the printer drivers; assuming the printers are fairly popular Win 10 ought to have had drivers for them.

      Not that I'm a big fan of the processes used for updates and upgrades. You have very little control. There are bugs and problems to deal with. One of my favorites is a need to turn off antivirus software before running the installations.

      One important note; your system should be well backed up before doing these, plus if you can, don't have data on the drive used for the system (C:). I eventually did a clean reinstall not of 1511 but of the original Win 10, then did the 1511 upgrade with no further issues so far. And an odd side effect; the bluetooth system now works for the first time just using the drivers that came with Win 10 as opposed to those from the mobo provider.

  61. Booga December 11, 2015 at 5:34 pm #

    Yep, lost CCleaner too.
    Haven't noticed anything else yet.

  62. loxmyth December 12, 2015 at 4:13 am #

    When my PC restarted after the update, it said Speccy and Ccleaner was gone. So I searched for them through the "Everything" software and found them in my Program Files. Doubled clicked on the exe and they still work fine.

  63. Whatthefmicrosoft December 15, 2015 at 5:33 am #

    Lost CCleaner uninstalled by itself, Corsair headset driver not working anymore. Really unhappy the computer it doing what it feels like , not impressed

  64. Vanna December 15, 2015 at 12:40 pm #

    After days of trials, hours with online MS tech crew and a lot of brain boiling I have accepted that my Windows Upgrade must have become corrupted during delivery and there is nothing anyone can do about it. I am going to wipe the disk and buy Windows 10 disk and start all over again.

    Tooling up ... going in ...

    • Ron December 15, 2015 at 6:00 pm #

      Buy a Win 10 disk? Why - just create a new one yourself. Really easy.

  65. David December 15, 2015 at 1:54 pm #

    I've had nothing but issues since getting Windows 10. On the first big update, I ended up losing my start button, Cortana and my task bar. So, had to create a new user account in order to allow me to use my start button to get at the updates. Got the latest updates, which fixed my start button/cortana issue, but now created a problem with my sound. I have no sound. Microsoft tech tried to help but couldn't. My sound was working fine prior to the last update I did. Really dreading going to Windows 10 so soon. Should have waited six months or so to workout all the bugs. Probably should have stayed at Windows 7. I don't like the fact that Windows 10 deletes stuff just because it's incompatible. Wish they would give you some kind of warning that it isn't compatible and give you a chance to find your own solution.

    • cheesed off December 22, 2015 at 10:49 pm #

      Same situation for me on the sound issue, it was working fine before the update, then sounded like a dalek afterwards. Reinstalled the device and it's better but not back to full working order with some sound issues still persist in some applications where there weren't problems before.

      Also had programmes being uninstalled without my permission (CPU-Z), didn't ask for all the new features that are supposedly things to get excited about, so removed all the ones I could. It also brought back things that I had previously removed such as Get Skype (when I already have the desktop version thank you).

      Will definitely wipe my pc and reinstall 7 over the Christmas break, computers that do whatever they want without permission is a step too far for me.

  66. Brad December 15, 2015 at 7:58 pm #

    I have upgraded one of my machines to Win 10 but now that I know that MS is playing these kinds of games, that will be the last Win 10 upgrade.

    The rest of my machines will stay at 8.1 and if forced to get off of 8.1, I will go to Linux.

    Microsoft has gotten to be every bit as arrogant as Apple and IBM

  67. nomore December 16, 2015 at 12:15 am #

    after updating, and taking all night to do, i've spend 18 hours with microsoft tech support who determined a complete reinstall is the only fix to their "update" ive got to agree, 10 is a complete disaster and should never have been released out of the alpha stage... reinstall is going great.. linux installs finds all the hardware and in considerably faster... thanks microsoft.. new life to old machines with the release of their malware (patches)

  68. Vanna December 16, 2015 at 2:12 pm #

    @ Ron, I'm going for a wipe and tomorrow hopefully a clean install. This way I can organise the PC so that if there are any more screwups I can wipe and reinstall. I have sat on my hands for a week and a half now because I'm afraid my schizo PC will corrupt anything I do with it in this state. It has already corrupted a digital painting so I am going to go for a disk and a format of all the stuff on the extant PC so that it can decide what it wants on there as I put it all back on.

  69. Ron December 16, 2015 at 2:18 pm #

    Assuming you've backed up any data on the C drive (don't clear the others), do it. Mine seemed to go better when done from a dvd instead of other methods.

  70. Vanna December 16, 2015 at 3:17 pm #

    Ron, I have my files backed up on an external drive, so I will be wiping C. Will report on results! :D

  71. Alli December 17, 2015 at 1:33 pm #

    I didn't notice anything removed. I DID notice like 8 new programs installed all of which I don't care anything about ESPECIALLY if it's just bloatware like a trial version of Office that I already removed once!! Updating my computer without my consent is one thing or rather it's bad enough but to install a bunch of programs and features I do not want is unacceptable. I knew when I had to get a new laptop back in Sept that I should have tried to get one with 8.1 instead of 10! To be honest, until this I haven't had any issues with 10 but this really pisses me off!

  72. ehelldane December 18, 2015 at 1:46 pm #

    The update reinstalled windows apps like "sports", uninstalled the Classic Windows 7 games I had installed from a third party, and reset some "default" app settings. And of course it reset a bunch of other registry, system, and update settings... but I have a quick list and .reg files for quickly fixing most of that.

    I'm only really irritated by the reinstalled software and the uninstalled software. The update said nothing about re-including uninstallable desktop apps, or removing installed user apps.

    They should really have offered a page during install that says "Do you want to install these windows apps?" and/or "Windows would like to uninstall the following apps; Would you like to allow this change to your system?"... they were my apps, MS should keep their hands off! Offering due to incompatibility is one thing. Warning about a possible incompatibility would actually be great. Uninstalling or even installing windows apps I had already removed... absolutely asinine!

  73. louis December 19, 2015 at 11:54 am #

    yes I have to agree with all..what a bunch of A- HOLES ..just don't care what they are doing to there customers..
    do they not even think before they react...I swear .from now on will buy apple products..I will pay more but will get a reliable product...

  74. Bo December 19, 2015 at 2:24 pm #

    I have an ASUS eeebook. My first problem was the bios and making room for a Linux distro. 8.1 was terrible so I had nothing to loose to use Windows 10. It worked well i got rid of a lot of the shit apps. I will refuse updates since they are all about Cortana, Edge and other apps I don´t use. I also have a Lenovo and bios was OK and I was able to get rid of all M$ stuff and I can boot whatever I like. With ASUS I had problems booting from USB and with legacy boot. Their contract with M$ might be secret so I as a user isn´t informed that they want to make it hard or even impossible to use a non M$ OS. And if this is the situation with modern hardware this is the new M$ strategy against Linux. Embrace and kill. Pay, use and love it. I payed for it when I bought the computer, I use it but I would use it less If I had a dual boot with Linux. I payed the hardware and I payed the software. So why do I use it? I am sure I will solve the boot problems and I have 8.7 GB for a distro. There are a lot of non M$ programs I like and a lot of users that is using it without beeing M$ fan boys like me. 2 distros is a minimum for me and I can just as well use Windows 10. What I really like is the anti M$ spying programs and I am sure they will ameliorate by time.

  75. Jack December 21, 2015 at 3:30 am #

    All my Bluetooth devices and programs were removed, but not entirely. Bits and pieces were still there e.g the Bluetooth control centre but my keyboard and mouse however both disabled. New house, no old shit laying around to plug in and reconfigure, guess I'm the dip shit for trusting technology..

    • Ron December 21, 2015 at 12:09 pm #

      Oddly enough, bluetooth devices had not worked on my home built tower with Asus mobo from day 1, but after a clean Win 10 install BT is working perfectly on it.

  76. The Old Mouse December 22, 2015 at 1:58 am #

    I hear all the complaints in this fascinating thread, and also those saying Windows 10 s the best ever.
    None of this helps me: I have a perfectly usable Windows 7 system and I have heard no reason why I should move to Windows 10 - what can I do that I can't do in Windows 7, or what is so much better that justifies making the move ?
    Meantime I've turned off Updates in Windows 7 so that I don't arrive at Windows 10 by accident - I judge the security risk of doing so to be negligible.

  77. Ron December 22, 2015 at 1:39 pm #

    Actually, I'd say the security risk from not running updates is very high. And while 10 is not the magic cure all MS wants us to believe, some PC's run better on it.

  78. Martin December 22, 2015 at 5:37 pm #

    Yes Ron, but what am I counterbalancing the risk against ?
    I have yet to hear any worthwhile gains from moving to W10 with all its bugs - "some PC's run better on it" doesn't cut it for me !
    Are there any, or is it just hype ?

  79. tagMacher December 22, 2015 at 7:45 pm #

    I noticed couple of days ago that one of the users on the Win10 desktop had an error with the start button and was getting logged out every time she hit it. Turns out her profile was corrupt as was the default profile. I copied her data to another safe place, deleted her profile and then found I could not create any new users, local or otherwise. Some digging led me to the solution of deleting the default profile and replacing it with a copy from C:\Windows.old which, guessing by the date 04/Dec, must have been my pre-update version.

  80. Mark December 22, 2015 at 9:19 pm #

    Hi Martin Brinkmann and commenters, I found this site concerning the Windows 10 15511 (November) update and as a longtime tech guy both professionally and personally I felt obligated to share/contribute my input. Where I work we use only Windows 7 Enterprise with no plan to upgrade to Windows 10 in the foreseeable future. A few of us daring IT people did upgrade from Windows 7 Professional to 10 on our personal laptops recently to use it and critique it for professional/curiosity reasons at our own risk of course, but we can revert back to 7 anytime we like as we all have Windows 7 install CD's (if we surpass the 30 day trial limit); the company has MS licenses.
    I am in 100% agreement with the post from Vanna December 9, 2015; in addition to what happened to her in what she stated in her comment, for me the 1511 update deleted/altered the following on my personal laptop:
    • CCleaner
    • Everything (Search Tool by David Carpenter)
    • Windows 7 Classic Shell Start Menu
    • WordWeb (a very handy dictionary/synonym tool)
    • My system Volume preference was reset – the Loudness Equalization box was unchecked, so I had to checkmark it again; there are probably many more personal settings that I made that are probably back at default, but I do not remember all of them and I do not have the time to go through all the settings
    • Prior to the update, I had made several mods in the Registry via RegEdit, and I suspect those edits are gone

    I have not noticed at this time what else it has altered/deleted because I am very busy and the above list are the programs/tools I use frequently. MS Office 10 of course is fine and I assume whatever MS Office version (7, 2003) I would have would also be fine; as I said above, I suspect all of my personal settings are back at default…this is not good.
    I have been using Windows OS's since 1993 - all versions since then excluding Vista and 8. In fact, I have a Windows 98 SE computer running in my music studio because the perfectly fine MIDI card is for a DOS based architecture; I have a perfectly fine Windows XP SP3 computer in my living room because the HP printer and HP scanner both of which I bought in 1998 are perfectly fine and operating as if they were bought a few months ago and not 17 years ago, and the drivers required for both will not run on a Windows OS newer than XP SP3. My daughter has Windows 7 Professional on her laptop and everything is perfectly fine with her.
    The Windows 10 1511 update was scheduled for late night after bedtime December 19, I left everything on during the night; when I awoke, I had new and very annoying looking login backgrounds - I disabled them and went back to the original, I do not like that MS is making this choice for me; morons!
    -CCleaner was on my desktop before the update and not on my taskbar, so its missing desktop icon was noticeable immediately after the update, the program was deleted altogether;
    -My Notepad recent files list was not on the start menu and that is how I noticed the Windows 7 Classic Shell Start Menu was not functioning anymore even though it looked the same, it did not retain my recent Notepad openings; I reinstalled Windows 7 Classic Shell Start Menu and now it is functioning the way it was before the 1511 update;
    -Everything (the search tool) I have on the desktop and taskbar, however it was not functioning; I reinstalled it, it is now functioning fine and of course I had to tweak it to have it the way I like it - which is usual; after the install I sent it to the taskbar;
    -WordWeb I also have on the desktop and taskbar, however when opening on the taskbar it was not combing its icon when in use, it was producing a separate icon on the taskbar, so I deleted it from the taskbar and sent the desktop icon to the taskbar, it is now functioning correctly on the taskbar;
    As I said, these altered/deleted annoyances are what I have noticed so far with the 1511 update. I did have a restore point that I initiated sometime at the beginning of December, but that restore point no longer exists and it was replaced by "restore your computer to the state it was in before the selected event":
    1 - The Classic Shell installation (which I installed after the 1511 update)
    2 – The December 19 Windows Update
    I am not sure if I should go ahead and restore before the 1511 update if Windows is going to force this 1511 down my throat in the future or just keep the 1511 update and work with it, or reformat my hard drive and reinstall 7. Any professional opinions would be welcomed. Because of work, I need to stay with Windows. And to answer a comment my Martin above, I was perfectly fine with my Windows 7 Professional OS and I am perfectly fine with my Windows 7 Enterprise at work. I presently do not see any advantage to upgrading from Windows 7 to Windows 10, and on both of my Windows 7 machines I had automatic updates turned off and the update set to inform me of the update and I will decide what updates to install. I do not trust MS to decide what is best for me; they proved that over and over again years ago. Sorry for my long comment, I thought it was necessary. I have notifications turned off but I will periodically check in to see if there is useful news. I am an American citizen and I live in Vienna, Austria and therefore a considerable time zone difference with the states.

  81. MookieSticks December 27, 2015 at 6:30 am #

    The only thing the Nov. update of Windows 10 did to me was remove cCleaner. I haven't found any other software removal. The version of cCleaner I was using was not the most up to date (last version before this current v5.13). I am wondering if the old version had something to do with its removal. I have installed newest version of Piriform cCleaner and it works well. I have AMD Catalyst Control Center for Radeon and nothing there with those drivers was touched; like it has been suggested to watch out for. I also waited to do this update until today, Dec. 26, a month after update release (maybe Microsoft was able to repair some missed bugs).

    For those of you who are having trouble with using Piriform cCleaner you are either using other software that is not compatible with cCleaner or you are not using cCleaner properly. (If your current software / system is not compatible, and you are satisfied with it, DO NOT use cCleaner. Stick with what you have and find another compatible program that does the same as cCleaner.) It will take some research to find out if your current software and system are compatible with using cCleaner. If you're going to use the Registry Cleaner feature; use infrequently, make a back up registry file, and ALWAYS ALWAYS ALWAYS know what you are removing if you are going to remove any registries. Search questionable registry names on internet if you do not know exactly what it is. Ask someone who knows what that registry might be, as well. Never forget to do a registry back up. For example, sometimes people accidentally remove the "make new folder" registry, and they can no longer make new folders in Windows OS at all. (The removal of "make new folder" registry, and other important registries, can be reversed much easier if you made a back up registry file. Easier not, easily!) Of course cCleaner has to detect that a registry is questionable for removal for it to show up on its list, so in most cases such necessary and hard coded registries will not be detected. However, sometimes by mistake cCleaner may think that something is a possible threat when, in fact, it is not. So really read and know about what registries your considering removing. Like most people say, NO you don't really need to clean your registry very often, but it is worth taking a look at from time to time. There are many other programs besides cCleaner that can do this, and Windows Defender has this feature as well. Read reviews and message boards before going with any cleaning software. And, if in doubt back up your system before doing anything.

  82. Rob Decker December 28, 2015 at 8:06 am #

    Our entire company has been hit hard with this windows 10 failure. All of our remote users have been unable to log into the companies system causing a loss that is still to be seen. And to make matters worse microsoft has been of no help at all through this. We're in the process of moving back to windows 7 for a short term fix, and then looking to move to Linux long term. Microsoft has lost all credibility with us.

  83. R Troy December 29, 2015 at 6:01 am #

    That makes no sense at all. Win 10 is not perfect, but any firm carefully rolling it out would not see all remote users locked out unless someone did a mass rollout without being careful and testing properly beforehand. Most IT departments create test builds of a new OS version, try them against updated software from vendors, and do this in a controlled environment. If all is well they may try it in a few PC's in a real production environment. Of course, if your company has only 1 PC...

  84. Straspey December 29, 2015 at 11:15 pm #

    It's amazing that this article is still receiving comments a month after being posted.

    Last week my wife's Windows 10 laptop ran through the latest update - and a couple pd days later she happened to notice that CCleaner was missing.

    Missing as in - no desktop or taskbar icon - no trace of it anything under Piraform in either Program Files folders - a search for CCleaner coming up empty -

    I downloaded a fresh copy and ran the installation - and as far as the system was concerned, this was a first-time installation of CCleaner and took me through all the first-time setup options.

    Go figure -

  85. Novice December 31, 2015 at 3:27 pm #

    This update has wiped out my Office Program as well as my Outlook folders, addresses, etc. Tried to recover from windows.old / outlook.pst but only recovered a few of the folders and no address book. Any idea where the rest of my private folders may be? Spend over 8hrs with techs from who knows where and still can't find these missing folders. Ugh!!!

    • Neil January 31, 2016 at 12:37 pm #

      This also happend to me, Windows 10 update the other date at work, after the restart all my office applications had gone.

  86. Tel January 5, 2016 at 12:34 am #

    And the magic word is "snapshot".

    You do run your Windows inside a VM, right? Only safe way.

  87. Barry January 5, 2016 at 4:04 am #

    I have three PCs and one of them is a tablet, so just the other day I decided to give the Windows 10 upgrade a try, hoping that all the horror stories I've read on the Internet won't happen to me. How wrong I was.

    The install process went smoothly without any issues, and after about an hour or so Windows 10 was running on my tablet, so far so good... or so I thought. The first thing I saw at the bottom right corner of my screen was a notification saying one of my programs has been removed due to "incompatibility". This was enough to infuriate me already. The right thing for Microsoft to do would have been to tell me that the offending program may be incompatible and if I would like it to be removed, not remove it without my consent and then inform me of the removal afterwards.

    To add to the pain, all my desktop icons are now gone (though I later found out that it was because I was using tablet mode and should switch to desktop mode, but even that didn't make any good sense why Windows 10 had to remove my desktop icons from view just because I'm using a tablet). There was no tutorial to show me how to switch to desktop mode, it was buried under a small icon at the bottom right corner of the screen which is just downright un-intuitive and user-unfriendly. I had to Google the solution myself, which is just lazy on Microsoft's part in my opinion.

    To top it all off, Windows 10 has the ugliest icons I've ever seen in all of Windows, it's like they decided that ugly was good and so they rolled with it.

    After about 20 minutes of frustration and disgust, I reverted back to Windows 8.1 and will never touch Windows 10 ever again. Good job Microsoft, you've lost three PCs and one very disappointed PC user from ever adopting Windows 10, once my existing PCs die my next computer will be a Linux.

  88. Chib January 7, 2016 at 1:13 pm #

    Linux, not too bad, when you get an upgrade everything seems to work OK but I suppose it depends on what software you are using. Maybe others have a different view?

  89. nathan January 17, 2016 at 6:03 pm #

    i installed some window updates they removed my sound driver soundmax i updated the driver still no sound -system window 7 microsoft are forcing people to window 10

  90. Jake January 18, 2016 at 8:07 pm #

    Windows 10 worked fine on my home built desktop. I mainly use it for gaming, Internet. A few weeks back, I noticed the start button and Apps list stopped working. After attempting a bunch of workarounds I discovered online, and when the SFC /SCANNOW failed, I decided to repair using the reset method while checking to keep Apps and settings. When the repair finished, most installed programs were gone. A list was placed on the desktop of removed Apps and I printed out 2 1/2 pages! Everything from games, Flash, Firefox, through my security software. Thanks a ton MIcrosoft!

  91. R Troy January 19, 2016 at 1:45 am #

    When you do certain types of Windows reinstallation, all programs that YOU installed are removed. That's standard and it is well known. Don't blame Microsoft if you failed to pay attention while you were doing this.

  92. Asc January 22, 2016 at 11:51 pm #

    This is going to be fun to watch as it plays out. Microsoft is desperate to get us on 10, but time is running out... the free upgrade period ends in 6 months. If we won't upgrade when it is free, what are the odds we'll do it when it costs $100?

    Then comes the drop-dead date... the day Win 7 stops receiving updates. Remember how hard it was to get people off of XP (and a lot still aren't off it), and that was with a "good" version of Windows available to switch to (7). What will happen if 10 is still terrible when that day arrives?

  93. Fred January 25, 2016 at 11:18 pm #

    My Lenovo laptop running win 8.1 recently 'died', and I was forced to reinstall the OS...still in process(growwl). Over the last 4 mos of disintigrating laptop sysndrome, I went online to look for remedies to my system failures(corrupt os files, win update going silent, blah blah) It was a learning experience. In my lifetime, I lived thru, wll, alot of adversities. The system, life taught me, is not to be trusted with your health, life, or human rights(just the basics mind you). I learned by reading many, many articles on Win OS and MS support, etc. that: my laptop has factory-installed privacy violations. MS is not your friend, just another robber-barron for the modern age. That corporate giants have engineered their software and federal laws so that even the programing languages used to code our browsers(phones and pc's folks) have built-in holes for big bother to walk through at will. This has gone well beyond money and merchant/consumer matters. We, the people(yes, a quote) have been duped, strong-armed, and brainwashed, while companies(now) arbitrarily tear thru our personal appliances(your devices...computers; personal...computers.)for instances of software that may conflict with their goals of domination. This is impolite. Nah. Just plain evil.
    What are 'we' all going to do about it? Leave it up to 'somebody'? But hey, it's only your life thats being parsed, examined. Modified and deleted. I'm going to get a different OS.
    And pickup coding again, as a hobby.

    • Moonie February 15, 2016 at 6:54 pm #

      thank God I'm closing in on the end of my life.....take all my info you want....won't be of any fuckin value to you....

  94. Brian February 7, 2016 at 10:13 pm #

    This is in response to this published article: Stay away from Windows 10! I hope that someone somewhere can com u p with a great operating system by 2020 so the average person can operate on the internet without censorship. It is apparent that Microsoft + others are operating censorship. If they, in fact, can cause this new Windows 10 to destroy programs and motherboards on personal computers that owners of PCs have purchased in good faith, then, Microsoft SHOULD pay for the item, the loss and other loss considerations. Per PC

  95. R Troy February 8, 2016 at 1:10 am #

    I've found 10 a pleasure to USE. Not so much at upgrading to it or between major releases. Day to day use is smooth and fast, and actual feel is not much different then Win 7. The updates have been pure hell. What I don't get; there are numerous ways it will fail without really telling you why or what you need to do to deal with it. For instance, System Reserved Partition suddenly goes from normal to no space left, and then update fails - when I ran upgrade through Windows Update. More problems when I used the Media creator directly; and it may have been USB related based on speculation I read online from the weird error message. I unplugged a Linksys USB wifi N dongle and my Seagate Replica and then did the upgrade via a flash drive - and it worked perfectly, though first time I logged into my kid's login it hung; second time it was working perfectly right down to the Quick Launch bar. I plugged the 2 items back in and they work normally as well. Oh, and no software (except MS games and gadgets) disappeared - not even CCleaner.

    I had piles of trouble upgrading versions of Win 10 on another system and ended up having to do a clean installation of release Win 10, then the update to 1511. When it was all done, system was normal - and for the first time, the Bluetooth dongle on the mobo actually worked.

    Overall I'm pleased with 10, and now all 4 of my upgradable PC's are on it - and all seem to run very well. I have varying versions of office - 2010, Office 365-2013 and 2016, and they all work well also.

    I can only offer some suggestions. Get all 'data' off the 'system' drive if you can. Do a full backup anyway. Turn off any antivirus. Be prepared to check the System Reserved Partition (go into Disk Management, assign a drive letter, check space free, truncate USN log if needed, then deassign drive letter), disconnect any and all USB devices that are not critical to the upgrade, and use a flash drive or DVD (flash drive should be faster) populated by the Media creator to run the upgrade.

    As to Microsoft, they need to clean up the installers, and create some REAL error messages, some FIXIT's, and cleanup documentation of these errors. Some are not even documented by MS yet they generate MS error codes. That is beyond absurd - but not new - MS knows better. MS has lots of people testing 10 - but does nowhere near enough testing of the upgrades.

  96. Toniamc1@yahoo.com February 15, 2016 at 1:32 am #

    Ok I have all the issues with the update.
    So who do I need to do to get this laptop running again all I can do some simple work like type up a document.

  97. Andre February 15, 2016 at 2:23 am #

    i lost absolutely everything! how do i get my files back that i had when i was with windows 7?, all my school assignments from word and pictures/videos/music....gone!!! i am livid right now.. can anyone help me please?

  98. R Troy February 15, 2016 at 5:41 am #

    Well, normally I'd say to restore them from the backup you undoubtedly made before doing the Windows upgrade. Or perhaps the flash drive you must have copied all these critical documents to.

    Of course, assuming you upgraded from Win 7 or 8.x, unless you tell the upgrade tool to wipe your drive clean, all your old files should still be where you left them. Or, if they were on a second drive, you could have done a 'clean' installation on the 'system' drive and even while that drive was nuked, your docs would have been on the 2nd drive - but it sounds like you didn't do that either.

    I'm not trying to be sarcastic; I'm just amazed that from what little we can tell, you managed to get around every possible method of saving your documents in doing the upgrade.

  99. Moonie February 15, 2016 at 7:03 pm #

    I upgraded a Lenovo G505a (went smoothly) and a newer Toshiba Satellite---whose screen started playing Orientation Change Roulette. I use both laptops or running music and backing tracks for amateur singers....well, Win 10 gave me something that was worse than the fidelity of my 40+ year old Magnavox 5 Transistor AM Radio. On BOTH machines. One uses Realtek the other Conextant. Did every suggestion in every forum I could find....then rolled back the Toshiba to Win 8.1x----my sound card is fine now. The Lenovo, however, got stuck in an update loop---over an hour of fucking with it finally got the thing to boot and promptly did a revert to Win 8.1x----have yet to check for what that upgrade/downgrade process may have changed. The Automatic Update protocol is at MS's schedule....it takes a long time and if I can't schedule it around my need to use MY COMPUTER (assholes did not give me a computer, but have chosen to fuck up its usefulness) then it really is close to being criminal on their part. Productivity on a computer running MS is a crapshoot now

  100. Dave LastNameHidden February 22, 2016 at 9:19 pm #

    I hate Microsoft.

    Windows 10 is plainly worse than Windows 7, but admittedly a bit better than Windows 8 -- if it installs correctly. But there're very often major gotchas: some device no longer works, or there's no start menu (because Microsoft erroneously kicked it into "tablet mode") and there's no obvious way to get it back, or an essential program no longer works. (It turns out that to get the start menu back you need to go into the Action Center to toggle Tablet Mode, but just to make things extra difficult, Microsoft removed the Action Center link from Control Panel.)

    Your "free" upgrade to Windows 10 may very well cost you a new printer an a paid visit by the local geek company, to fix the mess.

  101. Bob G February 29, 2016 at 1:12 am #

    My original win10 install locked up after a few days, and when i logged on in safe mode and tried to correct the problem with the windows repair program, it couldn't repair and asked if I wanted to reinstall win10. I clicked yes and it did, but it also removed about 60 programs (did leave a html file with the list of removed programs on the desktop). The programs removed included:
    Adobe Acrobat Reader & Flash
    Handbrake
    TurboTax (the 2012, 2013, and 2014)
    AnyDVD (all the Slysoft programs)
    Nvidia control panel
    drivers for my printer/fax/scanner
    Speccy
    and more than 50 other programs, including things like Jack 5, a bridge playing game that I paid for!
    INCIDENTALLY, ALL OF THESE PROGRAMS THAT I HAVE REINSTALLED HAVE SO FAR PLAYED FINE.

    • chesscanoe February 29, 2016 at 12:28 pm #

      I got a new laptop 5 months ago preinstalled with Windows 10 and am happy with it. I did have to install new router firmware and printer software initially to get these functions to work, but I've seen no Windows Update problems to date. I'm wondering if an initial clean install by the Microsoft Store, followed with the latest version of the many programs I use, accounts for my Windows 10 success to date. I assume others have similar Windows 10 update success and are quiet about it. I try to keep all my software updated to the latest available level without waiting for automatic processes to eventually accomplish this goal. Perhaps that is why Windows 10 Update has caused me no problems to date. Any constructive thoughts on this?

  102. Jessie February 29, 2016 at 6:18 am #

    I got stuck with Windows 10 because I had to replace my computer at the end of September. Every time I ask tech support for help, more of my older (and non-Mcrosoft) software disappears. Class-action suit anyone??? For lost personal files and software.

  103. Barbara March 4, 2016 at 5:36 am #

    Barbara March 3, 2016 at 8:30 pm

    I got stuck with Windows 10 because I had to replace my computer at the end of August. Have had all kinds of issues with programs and software. Can not find items, gone to help and gotten no help. Opened the computer this morning to another new upgrade and I also have lost CCleaner, saw the icon was missing from the desktop, went looking for it and could not find it. The computer opens to all kinds of windows that I don't like and I seem to have lost items that I am not happy about. I use to like Microsoft, but not lately. XP sure was a lot better and not all the issues I have had with Windows 10 since August. Not a happy camper at all. I also have had to download a new driver for my HP printer because it would not print with Windows 10.

  104. Barbara March 4, 2016 at 5:45 am #

    I had to replace my computer at the end of August so I have Windows 10 which I am not real happy with. I have gone to the help support and not gotten the help I needed. I have lost programs and items are hard to find. Can not print items without them going to documents and then opening documents, a pain to do double work. Now today I have lost CCleaner, my icon was missing from the desktop. Went looking for it and cannot find it. Why did it get taken away with the latest updates, oh and my computer has all kinds of windows now before it opens to my desktop, another pain in my side. XP was sure a lot better than Windows 10, never had the issues that I am having now. I also had to download a new driver so my HP would print items from the computer. Never had this issue in the past. Getting pictures off the camera and my phone are a pain also with Windows 10. NOT A HAPPY CAMPER with Windows 10. Class-action suit, I am in.....

  105. pbug56 March 4, 2016 at 7:22 am #

    Before freaking out you need to get some computer education - and read more of the comments posted here. XP - sure, it was friendly, but the security was nearly non-existing. Also, clearly you have no idea how Windows - any version, defaults to where it puts documents versus where you might want them to go - all this is controllable and predictable. And in case you haven't read some of the dozens of comments here, yes, there is an issue where major updates to Win 10 does nuke some icons (usually very easy to recreate) or even some external utilities like CCleaner - also easily reinstalled with the latest version, and yes, we need MS to fix this. And yes, each new version of Windows may need some old drivers to be installed. HP may be lousy at supporting its PC's under newer OS versions, but its printers have frequent driver updates until the printer is no longer compatible with a new OS version. Nothing new here.

    There are plenty of things to complain about any Windows version, including mystery bugs never fixed - but none of these seem to affect you.

  106. Bev March 21, 2016 at 8:13 am #

    I loaded Windows 10 on my computer and lots of minor problems . Than i realized two of my three USB ports don't work (don't know if this is related yet). I read that if this happens to reinstall Windows 10. Well it deleted a bunch of programs which is okay because they were free and I just downloaded again. Than I realized when I went to do my taxes it has deleted my Quicken Home and Business Software.. which I paid for. I can't get hold of Quicken to see if they will help me out or not. Why would Windows 10 do that I don't get it. It was running okay before. Meanwhile all my data is still in my backup file but I can't open it. Has anyone else had this problem and did you resolve it

  107. pbug56 March 21, 2016 at 1:08 pm #

    I've never heard of a Windows upgrade from say 7 to 10 done none-destructively removing a product like Quicken but I'm not saying its impossible. It is far more likely that the shortcut got wiped out instead. However, Quicken comes either by disc or download. If you have the disc, reinstall and let the updates to it be done (except for R5 in QW 2016). If you download from them, you can download again unless the software is too old and not available. You can also reach out to their support by chat or phone - I did a few days ago for an issue. And personally I run it on 2 PC's just because the data is so critical.

  108. gjsm March 22, 2016 at 10:50 pm #

    Please include me on any class action lawsuits. Rather than 1 big lawsuit, how about a million small claims lawsuits. Think I can crowdfund that? I lost MS Office Home and Business along with dozens of other programs after upgrading from Win 7 to Win 10. I posted a list of removed software to one of MS' forums and politely appealed for instructions on how to restore the missing software (in particular, Office). In response, the moderator deleted imy post As I read through discussion lists like this one, I see that there are thousands of users (or perhaps a lot more) who had something of value (software) taken from them by Microsoft. I waited a long time to upgrade and endured endless annoying reminders and in early 2016 did the upgrade. Now, to open the word documents on my hard drive, I will have to find and install new software. No warnings, only assurances followed by disappointment.

  109. pbug56 March 23, 2016 at 1:05 pm #

    It sounds like you did a destructive upgrade. You don't have to, of course, but from what you are saying it sounds like you did. But as I've asked others, how come you don't have backups to your software, the software product keys? If you have Office 365 you just reinstall, almost the same if you kept a copy of the keys.

  110. Rdcress March 24, 2016 at 12:06 pm #

    I must be one of the few lucky ones or either there is a pending disaster awaiting. I've installed 10 on my desktop and my laptop. Both have continued to function fine. (knocking vigorously on wood) I did have it remove Speccy but I simply reinstalled. It installed and appears to function well. I keep getting a message that it has removed Speccy but the short cut is still there and it launches still.

  111. Deron April 18, 2016 at 3:11 pm #

    today i opened my computer after making it to sleep and it tells me system updates after which all my favourite apps got deleted,its so annoying..
    i feel like putting linux instead..am not happy with this.

  112. erik April 19, 2016 at 1:49 pm #

    I just bought a macbook pro and I am happy with MAC OS X. Expansive alternative to windows, but apple seems to be a bit more reliable. And I am sure, Microsoft will someday say: hey, now that the world has completely migrated to win10, lets take money for it. Do you REALLY believe that it's true, when Microsoft says, it's free of charge??
    What did they do with onedrive? 15GB free -> now they cannot handle it -> 5GB, and the +15GB for photoupload -> gone.
    Unlimited storage with o365? No way... -> degraded to 1 TB.
    They get you with "free" goodies, and when they have enough clients, they gonna make you pay. The some 4% they loose don't matter.

  113. Locke April 24, 2016 at 4:26 am #

    May remove programs? Try will remove programs. After I upgraded windows 10 removed Speccy and GFWL without so much as asking me. After the install was done and I got my computer set up I was notified that neither program was compatible with Windows 10 and had been removed. Again I remind you this was without me doing anything other than upgrading my OS. I gave no permission. Windows 10 did it on it's on volition.Sadly I still need GFWL for a few games I own, otherwise I would have left it off my computer.

  114. commenter10 May 3, 2016 at 1:59 pm #

    I know old thread but my .02
    How about a desktop as a service? And you keep any critical program disconnected from that desktop? If the desktop gets destroyed then you just move onto the next one and your files/programs are still available.

  115. Concerned May 4, 2016 at 2:45 am #

    Windows 10 makes it seem Microsoft's focus has now become spying on us users and controlling the personal computers of us users. Spying is invasion of privacy and controlling someone else's computer without their permission like Windows 10 does is akin to hacking. Not to mention to have and use Windows 10 you have to grant Microsoft full rights, royalty free, to whatever you personally create or put on your computer. In other words, Microsoft can take your ideas, images, whatever and use them for Microsoft's gain. Windows 10 should be classified as "CrimeWare".

  116. Frustrated would be the polite version May 11, 2016 at 12:13 am #

    Just working on my laptop whilst on the phone to my tutor. Out of nowhere I lost control and the thing started an upgrade to Widows 10 with no warning. It wasted my evening of study and her time calling me. It reboots. It's jumpy and unresponsive. It tells me I am on a temporary log in as something isn't working with my user access. I restart 5 times, still no joy. All my software and files have gone. I have an exam on Friday Microsoft this is not OK! What on earth!!!

  117. BDL May 11, 2016 at 8:05 pm #

    Try to find someone who knows you system and get help to restore your previous OS as it is still on your laptop. During the restore your files and programs should restore as you had them PROVIDING you have done nothing since win 10 installed. When all is restored go onto internet and download GWX Control Panel and let it monitor all the time, it will not interfer with you working with the laptop. This will keep win 10 from molesting yo9ur laptop. In control panel go to windows update and setting and check "check for update but do not downlkoad on install without permission" This way you can keep the monster win 10 off your personal stuff. MS is trying to dictate y9ur OS system and what programs you are allowed to run on your laptop. Besides that MS can look at anything y9 u put onoyour computer, laptop or phone. Check out the fine print when you first log in to the new OS, it state that you are giving them permission to do just that!! Good luck on the restoring your laptop and files

  118. Christina May 20, 2016 at 4:09 pm #

    Windows 10 installed itself on our WORK computer, and after we declined it in the morning and got our Windows 8.1 back, now our Office programs will not work and they are very important to our Job.

  119. Bob in Castlemaine May 21, 2016 at 12:26 pm #

    Pissed-off after declining, clicking off on continued Microsoft haranguing inducements to install W 10 free of charge "fully compatible with your software all will be well... just go ahead". Well I didn't believe the snake oil from Bill's marry band and I didn't go ahead but Microsoft yesterday did it without my consent! As I had feared for a start I find that my formerly W7 Toshiba Satellite pro will no longer run my bluetooth speakers, nor will spybot function (and that's just day two) thanks heaps Bill!

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