Beware, latest Windows 10 Update may remove programs automatically

Martin Brinkmann
Nov 24, 2015
Updated • Jul 5, 2017
Windows, Windows 10

Microsoft's Windows 10 operating system may uninstall programs -- desktop programs that is -- from the computer after installation of the big Fall update that the company released earlier this month.

I noticed the issue on one PC that I upgraded to Windows 10 Version 1511 but not on other machines. The affected PC had Speccy, a hardware information program, installed and Windows 10 notified me after the upgrade that the software had been removed from the system because of incompatibilities.

There was no indication beforehand that something like this would happen, and what made this rather puzzling was the fact that a newly downloaded copy of Speccy would install and run fine on the upgraded system.

According to reports on the Internet, Speccy is not the only program affected by this. Others report that programs like CPU-Z, AMD Catalyst Control Center or CPUID were removed as well during the upgrade.

windows 10 1511

AMD's Catalyst Control Center needs to be mentioned specifically as it is a core program for Radeon users allowing them to control various video card settings directly from within the operating system. It is unclear which versions of the programs are removed by the upgrade, and if there are versions that are not removed.

All applications share that they interact with computer hardware, either by creating a list of installed hardware or controlling hardware via software.

While this could very well be a bug that slipped by Microsoft's quality control, it is a serious issue not only because of the removal itself, but also when it comes to the future of the operating system.

The removal itself is bad enough. First, Microsoft should have the decency to inform users about the issue before the software is removed. Either do a check prior to running the upgrade or afterwards.

Then, all reports indicate that the forcefully uninstalled software would install and run fine on the system without issues. This makes it more likely that a bug caused the issue and that it was not a deliberate action programmed into the update.

The outlook is even worse. Who in their right mind would install an operating system that might remove installed software -- maybe even paid for software or critical software -- without user interaction or consent, especially if it turns out later that the software works just fine on the system?

Windows 10 users give up control and since there is no way of telling if software will be removed after a Windows update, should consider backing up the system regularly before system updates so that it can be restored to an earlier stage if important software was removed by the update.

Now You: What's your take on this?

Beware, latest Windows 10 Update may remove programs automatically
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Beware, latest Windows 10 Update may remove programs automatically
Microsoft's first big update for its Windows 10 operating system may uninstall software from the system without user consent.
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  1. Thomas Jefferson said on May 8, 2018 at 11:54 pm

    MS OS is spyware. its being wrapped in the package of ad-motivated revenue generation, but, really, its a line of products that were commissioned after 911 to turn all computer tech into self-maintaining surveillance tech used to gather biometrics among other things. apples in on the same contract.

    1. Thomas said on April 3, 2024 at 7:23 am

      Thanks for the heads up! It’s always crucial to stay informed about potential issues with updates. I’ll make sure to double-check my programs after updating to avoid any unexpected. Check out another informative article about window updates:

    2. Matt said on January 29, 2024 at 1:38 pm

      “We The People” should not allow Microsoft or Apple to delete any files from our computers without our prior approval!, Matt. What do you think?

      Microsoft and Apple do this for their own monetary benefit!
      How do we stop these behaviors?

  2. pbug56 said on December 31, 2017 at 1:52 am

    To the person who suggested revamping XP, XP was full of security holes. Interface was easy to use but that was never the issue. The thing is that MS puts making changes for the sake of changes above everything, but does a little improvement in security each time to justify the rest of the garbage they put in. So XP is never coming back outside of any ‘classic start’ Start menu utility.

  3. pbug56 said on December 31, 2017 at 1:45 am

    Every time I do an upgrade it’s a pain. I maintain 5 PC’s, one new that has Fall C on it. One older one that the new one really replaces had a hard drive fail; I put in a new HD and used a dvd created by Media Creator for Fall C to install Windoze. On the laptop I use day to day, it tried to do the update on its own without my telling it to. It hung. I got warnings it would try again, this time I went and did it myself from a flash drive from MC. Super slow but never hung. But I told it to NOT do ‘updates’ during the FC upgrade and it did them anyway (why does it bother to ask?). Not too much damage. Got 2 more to do, which I’ll use the Flash drive for. The Onedrive thing has me baffled; probably just one drive doing something it was scripted for.

  4. Mary said on December 30, 2017 at 12:46 pm

    It virtually forced me to upgrade popping up messages saying that my windows 10 build was out of date etc and asking me to set a date or update now etc. I eventually caved in and it upgraded to Version 1709 OS Build 16299.125. It completely messed up my display icons, added many I did not want and had reviously removed. At least it didn’t force me into removing cortana again. It put in ridiculous games and things. I am well over 65 so why do that.

    Also, how does one stop it creating photo albums by date and putting them up on Onedrive?

  5. pbug56 said on December 11, 2017 at 8:33 am

    you have the fall edition then. Usually takes a couple extra reboots with these upgrades to sort of settle down.

    1. Gordon said on December 31, 2017 at 3:43 am

      My Acer has been usable for most of the last three weeks, but I now must X out of 3 different things before I can do anything on the computer: (1) send to OneNote; (2) Microsoft OneDrive sign-in popup; (3) a popup notifying me that an “application is already running.” And then to shut down the computer I have to X out of the application that was already running, i.e., Brothers Help that was installed when I got a Brothers printer/fax. Four things I didn’t have to worry about before the fall upgrade.

  6. pbug56 said on December 10, 2017 at 7:56 pm

    what version do you now have?

    1. Anonymous said on December 11, 2017 at 12:18 am

      Version 1709 installed 12/9/17.

  7. pbug56 said on December 10, 2017 at 4:39 pm

    I heard that win backup is gone. one of my pcs just started installing i and never got anyware. stopped it by rebooting. now I’m afraid to do monthly updates.

    1. Anonymous said on December 10, 2017 at 7:47 pm

      Stranger than strange. I booted up the Acer this morning after it had been turned off for about 9 hours. Voila — my traditional wifi icon is back, the list shows 22 available networks, internet did not cut out, rebooted to make sure it wasn’t a mirage, and wifi is still there. It saves me a meeting with my favorite tech guy, but it is ANNOYING.

  8. Gordon said on December 10, 2017 at 4:12 pm

    I posted about things that had been deleted when Windows 10 first downloaded itself to replace 8.1. After that it was just annoying when apps were added and defaults were changed. (For example opening pdf files with Edge, which can’t rotate images as far as I can tell.) Latest upgrade to Windows 10 was a fiasco on my Acer desktop. As did others, I got a message that an open app was preventing shutdown even though the machine said no apps were running. Then, when I was away from the computer for a while and it went into hibernation mode, I lost all wifi connectivity. It tells me there are no networks available, but I am on my home wifi right now on my laptop. Troubleshooting did no good, telling me an ethernet cable was unplugged. Then I got a popup telling me that ‘network discovery is turned off; network computers and devices are not available; please turn on network discover in network and sharing center.’ I finally found that switch and turned it on, but it didn’t change anything. Still no wifi and no indication that my desktop ever had it. I can try undoing the latest Windows 10 upgrade but am not optimistic that it will resore wifi. Anyone else experience this? Any ideas on how to fix it? I did a system restore a couple years ago to get rid of a virus, but I think Windows 10 has impacted that option, too.

  9. erik said on November 5, 2017 at 2:24 pm

    just to remember, it cannot be said often enough – Mac OS (in most cases) and Linux (in some cases) are brilliant alternatives. And remember me in 10 years – I tell you today that Mac OS community is growing, cause MS destroys everything their customers loved. No one can trust MS today, and no one should trust them in the future. With every update they release, the overall experience is getting worse. Think before you buy – and get rid of the old, in the meanwhile got invalid, arguments against apple. They do a great job, and after some weeks you will never want to switch back.

  10. AlexD said on November 3, 2017 at 12:59 pm

    The article was written in 2015 and it gave MS the benefit of the doubt. Maybe it’s just a bug that caused the removal of user programs. You know, if it’s a choice between conspiracy and a fuckup, it’s supposed to be a fuckup.
    This may be the odd one out then, because we are in 2017 and Microsoft in their collective arrogance are still doing the same. Without any user interaction or at least giving a warning, an update wiped out a non-MS application, just recently, It was Tor in my case but who knows what else it’s nuked. I’ll notice when I try to use them. I’m not the only one I know of, who’s had misterious disappearances on their PC, involving a collection of different programs.
    I just can’t find the words. How dare they? I hope they get hit by a giant pain in the arse class action lawsuite because they really deserve it. You might even say it’s anticompetitive behaviour if they just clandestinely remove other companies’ software.
    Seriously, is Microsoft run by arrogant dickheads?

  11. Warren E. Justice BA,AS,CADC,CARPS, CDMS, CCIMS,CAS. said on October 13, 2017 at 5:56 am

    I bought my first computer in the 90’s– it was over $1200.00 and it barely had the capacity to enter what was becoming the internet I bought a APPLE CLASSIC and I wish I would have kept it for its word processing abilities. It was superb and I thought APPLE was everything.

    I have bought 10 computers since then. I built my own computer using VISTA which I loved.. XP was absolutely foolproof and it had that good ole apple intuitive ability still in it.
    7 was a good system and I had a temper tantrum when the creased pants at MS started acting like Gods and not allowing good systems to have access to updates. I would have PAID for them!!!
    I have had a computer of every make and model– one of the best believe it or not was an ACER 1GB RAM tablet or mini-computer, I came in on an emergency that a band was having here locally. Bakersfield County sound and this band was doing it. i used that Acer with 1gb of RAM and fixed their system. That little thing never grunted and I still have it though my girlfriend used it as a Frisbee and it has a messed up screen.
    Every computer I have EVER had has CRASHED after a Windows update. NO exceptions. I have had top of the line HP. Top of the line Linovo and top of the line ACER. Big names and little names– everyone of them crashed and I had to reboot it from a premade flashdrive with the BIOS set to accept it during a black screen caused by an apple update. I took my top of the line HP apart and put it back together using a new motherboard supposedly compatible for the system and it would not work, I bought another using the one that it came with and it worked OK but was always slow and cranky. I know I was new and I an new again because I have not had the time to sit down and run the computer. Now i want to start an online Addiction Treatment Program and I am losing artwork I have made using PAINT every time I turn around. I cut the updates off for awhile and all was well– then one was demanded because of an issue that only the update would fix– I had to work on this computer which is a little ACER portable. It has a lot of RAM and memory. It is a good computer and now– with this new run of updates— valuable writings have been switched over to spreadsheets. The writings and graphics are still there but they are on spread sheets. I was told I needed a new version of JAVA– I downloaded that and it would not install!! I worked it to install and still I have valuable word documents being placed on spread sheets. YES it may be OPEN OFFICE and I have talked to them and they say it is because of the updates and recommend reinstalling OPEN OFFICE 4.1.3. I am doing that now. AND I just don’t LIKE Windows and I have always been leery of MS updates. I look at each one to determine if it should go into my computer AND I can’t see everything inside of an update!! They need to run that damn update on about 20 computers or more and test them. IF they do not do that– It is like not testing drugs on rats and then cats and then dogs to find out if taking this medication is going to make your dong drop off in the middle of an exciting time. What to do.. What we are doing I think.

  12. Annoyed in Seattle said on August 31, 2017 at 11:40 pm

    Windows 10 keeps uninstalling my Epson Scanner software. I keep installing it. Will continue to do so.

  13. Anonymous said on July 31, 2017 at 7:50 am

    Some Europeans have more protection than we Americans do.

    I parted company with Windows 10 when I discovered that an upgrade had changed the McAfee anti-malware package that I had bought and paid for myself.

  14. gern said on July 31, 2017 at 3:40 am

    Its homeland security etc… causing MS and Google etc… to plant your systems so they have no hope of anonymity. It forces you to deal your info through removed programs, re-installed. I’m sorry if you are not American and don’t have protections against this and REALLY sorry if you are American and can not defend your constitutional rights protecting you from such invasions by your own government in the name of protecting liberty. What a catch 22, BS reasoning.

  15. SubscribetoLIFE said on July 22, 2017 at 7:00 pm

    The ENDGAME IS YOUR PSYCHOLOGY ADJUSTING TO CEDING CONTROL OVER ALL COMPUTING EXPERIENCE TO THE CLOUD AND TO ‘GOD’ – who is everywhere, all-seeing and all-knowing… Technology will become (1984/Big-Brother-like), a surrogate God for what Abrahamic religion has been setting-up for millennia, arguably.

    No tinfoil hat required, IMHO. Just open eyes. NOW is the Windows release that Microsoft decided to push the agenda a bit harder. That’s the difference this time around.

    Arguably this and other spying / pushing-to-the-cloud so aggressively / illegal government spying / centralisation of power [especially banking and payment systems ] / globalism is part of the same long-term con.
    Think about how the ‘Mark Of The Beast’ – RFID implanted tagging technology matches this description perfectly, and I’m not religious and pretty skeptical at all times, but this ONE item in the Bible is interesting beyond most others, is it not?)
    Join the dots for yourself, and yes, good luck staying rational, skeptic and sane. It’s tough out there but freedom may be worth it. Up to you…

    * Disclaimer: I am not religious nor pushing any particular belief system. Knowing is better than believing. Now why does the state *believe* that it is better to *know* what everyone is doing 24/7 everywhere… when even in highly-controlled prisons, people succeed in breaking the rules constantly? The logic doesn’t add-up IF pro-HUMAN interests are the goal. If they’re NOT, then…

    1. steve kearns said on September 2, 2017 at 12:02 am

      we were warned about RFID &Globalism long ago. we didn’t listen then and we are listening now. when will they/we ever learn…

      1. steve kearns said on September 2, 2017 at 12:04 am

        excuse me we are NOT listening now

  16. Anonymous said on May 7, 2017 at 4:24 pm

    What is the latest update? It would be good to know. My machine shows:

    2017-05 Update for Windows 10 Version 1607 for x64-based Systems (KB3150513) (05/05/17)
    2017-05 Update for Windows 10 Version 1607 for x64-based Systems (KB3150513) (05/02/17)
    2017-05 Update for Windows 10 Version 1607 for x64-based Systems (KB3150513) (04/22/17)
    Update for Windows 10 Version 1607 for x64-based Systems (KB3150513) (04/12/17)
    Windows Malicious Software Removal Tool for Windows 8, 8.1, 10 and Windows Server 2012, 2012 R2, 2016 x64 Edition – April 2017 (KB890830)(04/12/17)
    Security Update for Adobe Flash Player for Windows 10 Version 1607 (for x64-based Systems) (KB4018483) (04/12/17)
    Update for Windows 10 Version 1607 for x64-based Systems (KB3150513) (03/29/17))
    Cumulative Update for Windows 10 Version 1607 for x64-based Systems (KB4013429) (03/17/17)
    Windows Malicious Software Removal Tool for Windows 8, 8.1, 10 and Windows Server 2012, 2012 R2, 2016 x64 Edition – March 2017 (KB890830) (03/17/17)
    Security Update for Adobe Flash Player for Windows 10 Version 1607 (for x64-based Systems) (KB4014329) (03/17/17)
    Update for Windows 10 Version 1607 for x64-based Systems (KB4013418) (03/17/17) (02/23/17)

    Cumulative failed twice

    Windows Malicious Software Removal Tool for Windows 8, 8.1, 10 and Windows Server 2012, 2012 R2, 2016 x64 Edition – February 2017 (KB890830)

    Etc etc to 02/22/2017

    1. chesscanoe said on May 7, 2017 at 5:41 pm

      To see what is available for Windows 10, see .

      I run Windows 10 CU on my x64 Home laptop. KB 4016240, 4018483, and 4015583 are installed, as well as 2 Drivers and 1 Other update.

  17. Anonymous said on May 7, 2017 at 7:36 am

    Even the latest update by Microsoft is worse it deletes the windows store, edge and things related to store.
    when I tried to download store apps to check it open the store with no icon on the taskbar and even by typing in search it does not come up.

  18. BrianL said on May 3, 2017 at 8:19 pm

    Michelle, the only mistake you made was Windows 10.

  19. Michelle said on May 3, 2017 at 11:37 am

    Myself and 2 other people that I am aware of have had the displeasure (being polite) of waking to discover that sims 3 and its entire collection of expansions had been removed by windows 10 update overnight. Takes roughly half a day to reinstall it all. Nice words elude me. if a better option than ms comes up that is compatible with all my current bought games, Im gone. What a fricken hyde they have making such changes to our computers without warning or permission. What if this was some important company program this happened to??

  20. misterpeabody said on February 20, 2017 at 9:58 am

    as soon as windows 10 was being pushed i saw what it was and cut the apron strings with microcruft
    all of my machines have been scrubbed and redeployment with GNU as a scorched earth nuclear option was were i went. definately not where microsoft wanted me to go today

  21. spam said on January 24, 2017 at 6:06 pm

    why do you still stay at microsoft?
    Tell me your reasons, tell me why you do not switch to an alternative. I am interested in that very much. I changed to mac os, and regret not one single step. Of course, I have to transfer anything. Data to icloud (onedrive gets worse each day), I had to buy some new software – but it was worth it.
    And don’t tell me, a macbook is more expensive. That’s not true! It does in fact cost more, yes – but this makes a difference!
    Compare what you get on a macbook, with a windows-driven notebook of some other brand. Begin choosing a device with a retina display. Then go on with comparing both. I did it. And was surprise: apple does even cost less as the same in the windows world! Details? Ask me!
    Of course, you can get the cheapest, the worst hardware for 300 euro and install your tools from sources of questionable legitimation. But please let your common sense support this part of the discussion.

  22. Pete said on January 23, 2017 at 9:52 pm

    no it is not, as stated the software was updated, years later of course but not 10 years but that has nothing to do with it does it as microsoft would have plenty of spare copies flying around that they could just send out as a good will gesture for all the trouble caused and they would not lose a penny doing it either but only please their customers and give us more of a belief that the big corporations do “possibly” care alittle bit about their customers

  23. Anonymous said on January 23, 2017 at 5:09 am

    So the software in question is 10 years out of date? Maybe, just maybe, it’s not safe to use under Win 10. I can understand how something that out of date is hard to get a new copy of.

  24. Pete said on January 22, 2017 at 7:00 pm

    This pC was bought brand new around 10 years ago by my father in law & came with xp, was then updated(paid for) to windows 7 & then he passed away, myself & his daughter(my partner) were given the pc by my step mother to which of course i did not have any back up copies but they were still paid for & should be made available by microsoft as they should not have removed them, in the first place, as much as you want to preach about back up etc, the simple fact remains they should not remove ANY software without permission, if they do then this must be fully rectified, this is why i was given pre-paid visa cards as they completely ruined a very sentimental pc which also almost lost many photos(these were of course backed up as they are just files). Fallout wallpaper?

  25. pbug56 said on January 22, 2017 at 7:05 am

    A lot of software still comes on CD or DVD. Firms that allow downloads often allow you to redownload for a while, or if you pay a bit extra you keep access longer. If you download it, you can normally make a copy to a DVD or flash drive, and if you get it by DVD, keep it somewhere safe. If you got product keys, keep copies of them. This is not about computer expertise, it is about common sense. Protect what you paid for.

  26. Anthony said on January 22, 2017 at 12:46 am

    Where did you find that fallout wallpaper?

  27. Anonymous said on January 12, 2017 at 3:19 pm

    At a minimum you need to keep or have available copies of the software. One of the first things I learned using PC’s decades ago. And if appropriate proof of ownership including the install keys.

  28. Pete said on January 12, 2017 at 2:03 pm

    We are not all IT experts though are we, Pc literate maybe, but when a worldwide program is put out there then ALL possibilites of what may or could happen should be highlighted, they are NOT though and therefore this really breaches a confidential line of removing software which ultimately belongs to US the individual. Ableton is music software to create music with, very expensive and i cannot get another one the same as with my microsoft office software. It is ALL lost.

    Sorry but my Pc was remotely accessed my Microsoft technicians well over 10 times and not 1 of them knew what they were doing, ana bsolute shambles

  29. pbug56 said on January 11, 2017 at 11:28 pm

    Since disk drives and backups for them have existed, it has been a given that you backup regularly and before system changes. We’re talking established protocols from several decades. I’ve been in IT since the mid 1970’s and it is something I’ve understood for most of those years. Every single OS out there has bugs, and they tend to show up any and every time you do updates. System updates can and often are destructive even when they are not supposed to be, and in Windows this is not different.

    I don’t know what Ableton is, but most providers either let you re-download or offer disc backups to software. If you have Office 365 you can easily download it again. If you have your Office keys you can probably download and reinstall using those keys. While I don’t buy the argument that MS removes much of what it does because it ‘has to’, system updates have the capacity to wipe out systems.

    Another lesson I’ve learned and partially implemented is that when possible, have your OS on one drive, and all else on another. And pick drives with a reputation for high reliability.

    Assume that at any time something could happen and you lose all software and data, and do your backups and store them safely.

  30. Pete said on January 11, 2017 at 11:11 pm

    You should not have to back up files though as they should not be removed by the compay without the owners permisiion in the first place. I lost all my Office software, Ableton which costs over £500. Not replaced though

  31. pbug56 said on January 10, 2017 at 7:37 am

    I’ll guess that you don’t believe in the concept of backups? Or keeping installation discs or other archives of installers? While I’ve no clue what happened, if you are properly prepared most things can be restored. Things can go wrong on any computer.

  32. dan p said on January 10, 2017 at 1:09 am

    1/9/17, this happened a few days ago ,checking restore i found my computer installed “critical update” by microsoft.everything was gone except windows, lost photo programs ,games, bible software and these are all quality programs that i paid for. this was a nice dell sort of ultrabook, factory restore partition does not restore because of changes when i allowed update from 8.1 to 10. i did upgrade then changed my mind. 5 months later i did let it upgrade and left it installed. It seems upgrade to 10 pcs are most at risk

  33. Pete said on January 3, 2017 at 8:07 pm

    After it removed £100’s of worth of my software & ruined my pc for 3 weeks in a no boot situation then yes the “betatesting” refund was well deserved as they should not be removing any of “our” files without authority should they not!!

  34. Pete said on January 1, 2017 at 10:58 pm

    I upgraded and went o go back to windows 7 within 3 days & it would not let me due to fles being removed. I rang & rang & rang Microsoft, had over 10 so called technicians remotely access my pc & they still coukld not do anything. i kept on complaining as they had ruined my pc, lost me £ via wages as my Pc was down for 3weeks & this is what i still have off them in black & white ..

    “As per our discussion I will be sending you a prepaid visa card of $300 USD i.e. around 230 GBP as after the forced upgrade of Windows 10 your system went to a no boot situation and you had to money to a local technical shop in order to get the system up and running. Also you will be contacted shortly by the VISA company with information on card amount, usage guidelines, and ETA for arrival.

    Please let me know if you have any further questions for me.

    Jit** Si***
    Support Escalation Engineer
    Global Escalation Services
    Technical and UR T3
    Office: +1 (425) 704-3638 Ext -2262038
    Working Hours: Thu – Mon 01:30 AM – 11:00 AM PST

    NOT ONLY did i get the $300, becaus ethey did not arrive in time & were for different amounts not quite topping $300, they sent a further $100 pre paid card. IF I CAN DO IT YOU CAN – STOP The BIG CORPORATIONS ROBBING US

    1. erik said on January 2, 2017 at 10:54 pm

      CONGRATULATIONS! At least you got a little money back for your “betatesting” of Win10 .
      I encourage everyone to do the same – and take the money to buy a Mac :)

  35. pbug56 said on December 30, 2016 at 11:14 pm

    Depends on the program. Some will, sooner or later, need a newer version that you may have to pay for. Sometimes you just need to reinstall.

  36. Brian said on December 30, 2016 at 5:37 pm

    You will continue to loose bits and pieces of needed programs because of Windows 10 (MS). If you lose a major program you will have to go to the manufacturer and repurchase it at a higher price (MS gets it’s cut) and reinstall. (should have stayed with Windows 7 for another three years)

  37. pbug56 said on December 30, 2016 at 4:27 am

    Overall Win 10 generally works well on 4 of my PCs. But every time I do an update I have to wonder whether MS will break something; my home network, context menu – right click on START, etc. The other day I had to spend a bunch of time getting one PC to see the others again – after an update. Just as much fun, I can see my main system but I can’t write to it; says I don’t have permission. Needless to say shares are setup properly. Sometimes homegroup works, sometimes it doesn’t. I’m an IT professional who is tired of having to constantly fix problems that MS causes.

  38. A disappointed End User said on December 11, 2016 at 12:13 am

    Just thought I,d add Iobit,s acclaimed “Drive booster Free Edition” to the list of summary executions.
    This software receives much high praise on many review sites and i have used the free version without fault
    to update all my drivers, glad I did,nt pay for it,imagine the hassle explaining it to Iobit, would they believe me ?
    So I decided to run through my system and yep sure enough
    entries every were for it but the program itself had gone, thank you Microsoft for the cleanup
    operation I,ve had to perform.
    Now I am not sure weather to reinstall it or not due to potential conflicts, In any case I will have to
    contact Iobit first, unless someone reading this has already tried it with success.

    Microsoft start getting your act together, you used to be so good, now it seems you just don,t care
    about your customers, stop riding rough shod over us we wont put up with this forever and once your already diminishing good reputation has gone you will struggle to regain it again.

    Signed, A disappointed End User.

  39. pierpiero said on October 12, 2016 at 11:05 pm

    I’m a computer technician (in Italy).
    Recently, every W10 upgrade, almost all my customers call me for something no more working.
    Printers disappeared, network shares no more accessible, scanners offline, programs uninstalled with no ask, defaults restored in a “Microsoft way”, etc.
    Is good for my work, but is absolutely not good for my customers…
    I know a lot of people here thinking the same…

    Microsoft please change something!

    1. erik said on December 30, 2016 at 10:08 pm

      @pierpiero: Yes, a lot of people here are thinking the same, but too less change to another system like MAC OS. MS will not go to change anything, they just seem to jerk off when they see themselves proudly in the mirror saying “yes, we are the best!”. They are technically the biggest losers. And all startet with windows 8.
      If you want to change something, then CHANGE something. Change to a system that does what it should! If not MAC OS, then linux. There ARE alternatives!

  40. Gordon said on October 5, 2016 at 2:41 pm

    Next time I need a laptop or desktop, I’m going to spend more and get a Mac. What you describe is very common. The school where I teach bought new laptops this year for teachers. When updates occur when you boot up in the morning — without you telling it to update — it sometimes takes so long that you have to take attendance the old-fashioned way with pencil and paper. With every major upgrade since August many teachers have lost sound entirely, which is not a good thing when you are teaching a foreign language. The message comes up that there are no sound devices installed in this machine. Twice I fixed the issue myself by rebooting; twice the technology guy had to reinstall drivers. When he’s dealing with a few dozen computers that no longer have sound, he can’t spend time on anything else. I’m not much younger than you, by the way. I bought my home computer and laptop with the idea that I could use the internet and e-mail and listen to the Red Sox via I don’t want to spend my time “managing my operating system,” as some of the pro-10 comments have stated. I just want to use my computers, and have them available when I want to use them and not have to wait for an hour. I don’t want to open pdf files with Edge because you can’t rotate the image, but I had to re-download adobe after an upgrade deleted reader from my machine.

    1. erik said on October 5, 2016 at 9:42 pm

      Mac. That’s what I said weeks ago. You can say there’s a religion for apple. But let’s play fair – such a religion exists for microsoft, too. But the difference is, when you buy a windows notebook, you have to deal with its homemade problems. With a Mac you start working (=get productive) in less than 10 minutes. Hardware is more expensive than non-apple? Greatest bullshit. Get a Notebook from hp, dell, or whatever you want, that tries to offers the same quality. A z-book for around 2.800€ never offers half the quality, and the display is even more far away from retina. It’s slow, it’s heavy, and with windows it never is a platform for business working. THAT is expensive! Much money for nothing. That’s the difference.

  41. Missi G said on October 5, 2016 at 11:32 am

    I am 65 yr ol female geek; I found my laptop upgrading as I switched it on on the the 30th Sept – for almost a full hour!
    afterwards it re-installed all the rubbish I managed to remove when I got my new laptop that came with Win 10 (wish I had had a coice!); it also changed settings on my MB Premium and McAfee LIfe Saver and suspect it installed some malware as when I scanned MB removed 12 files. Furthermore none of my external storage devices were recongnised, nor my printer’s scanning function – though printing worked. My laptop is only 6 month old, printer almost 10!= super Brother!
    after several nights of searching on the net I found instructions how to ener the registry and reset the value for the USB – now, so far, touch wood, all works – but lost a lot of beauty sleep!

  42. marysym said on September 22, 2016 at 2:50 pm

    I couldn’t use my old nokia mobile any more. got an email saying to upgrade to windows 10 Anniversary (1607). did so and discovered that it completely emptied two folders I had labled guru – one on the PC and one in a Storage Folder. I have restored all the pictures but when I opened the pictures using Microsoft Photos and I clicked the ‘back’ icon, top left, it started deleting my pictures again. I can’t work out how I stop this happening.

    It also doesn’t seem to instantly recognise my typing sometimes stopping for a while before the characters appear and sometimes not putting them up and I have to retype from scratch.

    Anyone else having problems with this upgrade.

    1. Anonymous said on September 28, 2016 at 8:41 pm

      Fuck win10 for a joke. I am old and do not need to fuck around to get my laptop to be just as I left it the night before MS decided to fuck UP my comfort zone………………

  43. pbug56 said on September 21, 2016 at 7:18 am

    This is a symptom of a blown Windows installation; salvage what you can data wise and reinstall Windows clean. Happened to me and as painful as it was, that PC works better then it ever did even on 7.

  44. pbug56 said on September 21, 2016 at 7:16 am

    Constant screen refresh is a symptom of a blown Windows installation. Copy your data off and reinstall Windows clean. As painful as that may be, it will likely work a lot better. I’ve been through this and hated it but Windows works better now under 10 anniversary then it did under 7.

    1. erik said on September 29, 2016 at 3:47 pm

      said someone paid from microsoft. No common sense would let this words come out of a mouth that it is not feed by MS.
      sorry, pbug56, but you defend windows as it would be the non plus ultra. only because one man in this world is happy with this sort of bullshit!?
      but you are sometimes wright – it’s a symptom of a blown installation. Install a windows clean and log into the eventlog, wait an hour, and tell me there’s still not at least 1 error! So a clean installation is also blown. That’s the truth. You just can never install windows so clean that it will run without errors. Because MS wrote it to HAVE errors. You MUST HAVE errors! You DO have a system that is obviously not programmed by professionals.

      1. pbug56 said on October 11, 2016 at 6:00 am

        That I’d agree with you on. I learned to program 40 or so years ago, and early on took a course in IBM BAL (Basic Assembler Language) – pretty much one step above machine code. We learned how computer software actually worked – for instance, how you can do a move command characters command in Assembler stating a position, length, and destination starting position. It doesn’t care what is at the destination – you could move data into a code area, or code into a data area – IOTW you can easily insert rogue code. Good programmers using good assemblers and compilers and libraries and link editors can write code that actually does exactly what it is supposed to do. However, when the people writing OS’s, compilers, etc. don’t understand what is behind them, lots of vulnerabilities are created, and with the right tools one can find them. Or manipulate them. And it’s relatively easy to build in all sorts of things that don’t belong, malicious sorts of things. In one banking production environment I remember from the 1980’s, we depended on DEC’s DCL – Digital Command Language, a purely interpretive command and scripting tool, that had lots of neat things built in, including the ability to modify itself based on data it read in, and the ability to disguise code and spread little bits around in the ‘script’. DEC’s VMS (one of the OS’s that had DCL) is easily the best non-GUI OS I’ve ever used and worked on, a programmers dream. And it may shock you to know that Windows NT (which I’d say is the earliest version of what became 10) is substantially based deep down on VMS with decades of GUI and incompetent programming layered on top. It became clear years ago that MS gets the cheapest, least competent labor it can get away with to work on its consumer software, at least from my view, people who have no clue how things actually work. On top of that, MS is big on change for the sake of change – for instance, constantly moving around settings for various things. A favorite example; trying to setup what apps appear in the notification area. You have to look in a couple places – in settings, and right click from task bar, to eventually find the on/off controls for them. A couple versions ago you’d have just clicked an icon on the notification area and then done what you needed. Not an improvement, just a complication.

        People also don’t realize that deep down, as you go from version to version, much of the kernel and supporting systems are mostly unchanged; many versions can share the same bugs and problems. You find a bug in one version, you now have to check multiple versions.

        10 is better, but it still inherits numerous problems from older versions, and it suffers badly from the change… issue. Ignoring that, our 4 pc’s using it run better then they did on 7, though getting there on 2 of them was obscenely painful. The first big update was the worst upgrade I’ve ever done, even worse then going to 10 itself, which upgrade was super buggy. The AU has its bugs, but for me at least it was a ‘nothing’ process. First one I did from DVD (from the downloader utility) but the other 3 I pretty much let happen. But I did wait for several weeks, greatly improving my odds. And AU fixed serious problems on one laptop from one of the 1511 monthly updates.

  45. Cyn said on September 21, 2016 at 2:38 am

    There is absolutely NOTHING good about 10. My screen constantly refreshes even while I’m typing in a program. Of course I lose what I’m working on. As others have said, many of my icons/programs are missing and I am unable to locate or reinstall. Screw Microsoft. They think they are God, well wait until they are judged!!!!!!!

  46. Aron Insinga said on September 20, 2016 at 10:42 pm

    Reading the EULA may let you know what you have agreed to let Microsoft do to your computer and the information that you stored on it.

  47. pbug56 said on September 20, 2016 at 9:53 pm

    It’s long been known that when you do a major update you can expect anything OS related including ‘favorites’ to be at risk. As to data files, people have known for years to backup such data – it’s just common sense. People who can move ‘libraries’ off of system disks do so.

  48. Thomas A Early said on September 20, 2016 at 9:16 pm

    I always thought the files on my computer including my favorites in my Edge browser and all my pictures were my property. Does Microsoft have the right to destroy them even when they are updating the operating system?

    1. Louise Graux said on July 30, 2017 at 10:39 pm

      NO it does not have that right but it gets away with it because: (1) No one is suing them for it, (2) it is Indian, no longer really US, (3)Their “support” is 60% fraudsters who sneak into the MS “phone loop”. (If you do not know what it is, look it up as I did) All calls go to India – mostly;
      The only way to protect and recover the freedom of our own “machines” is to create a Class Action lawsuit. The problem is that because of the Monopoly created by MSoft, if they retaliate and close shop, what do we use?
      What we REALLY need is another bright entrepreneur to create a new and user friendly software. to replace a cathartic MSoft.
      I would be first to buy shares in that one!

  49. Tired said on August 22, 2016 at 3:03 pm

    Oh the JOY!

    Woke up this morning, logged into my Win10 workstation that I have all of my tools installed on (RSAT, etc, anything to manage my environment, this is for corporate use)

    And in place of my Active Directory Users & Computers icon in the task bar, there is a lovely shortcut to the Microsoft Store.

    Yes, @#$@#$ Update UNINSTALLED ALL THE RSAT TOOLS OVER THE WEEKEND!!! This crap is exactly why this tired old thread is alive!

  50. pbug56 said on August 22, 2016 at 2:15 pm

    Sure – anyone who didn’t bother to upgrade NOW have to pay instead of doing it for free.

  51. Don Gateley said on August 22, 2016 at 9:54 am

    I simply cannot believe that this tired old thread is still alive. What the fuck?

  52. pbug56 said on August 21, 2016 at 9:30 pm

    I never said that I like how MS and Windows works, but when you do a major system update, one that in the past would have been called a service pack, there will be issues. Does MS seem to make them all worse, absolutely. Do I despise having to sit back and take buggy updates? Sure. Have I spent many hours cleaning up after failed MS updates? Too many times. But outside of my labor, I have not had to buy new versions of most software just because of an OS update; most vendors provide those updates for free (not improvements, just to keep them working). And fwiw, Chrome does frequently install whole new versions – you just don’t see it all happening. And many apps do show uninstall then reinstall, that’s how they do updates, rather than patch a module or two. But most don’t require paid for new versions for OS updates, at least not PC based ones. Enterprise apps (typically mainframe) do, and that can be very expensive, but that’s not what we are talking about here.

    1. erik said on August 22, 2016 at 9:32 am

      oh yes, we ARE talking about this. The thread is called “….windows-10-update-may-remove-programs-automatically/”.
      And I do see here a sort of incompatibility, cause otherwise a lot of programs would not be uninstalled.
      Never had a servicepack for windows the same procedure of uninstall os, reinstall, buy-new-versions,… what ever.
      So there is no comparison possible. Fact is, the updates may force some customers to buy new versions. Same as a upgrade from 8 to 10.

  53. Nick Clarke said on August 20, 2016 at 11:35 pm

    Windows 10 Anniversary Update removed CCLEANER (5,10, 5373) without prior warning after the update – saying it is incompatible. Probably registry but what about cleaning up after other apps like Firefox? Unacceptable.

    1. pbug56 said on August 21, 2016 at 7:46 am

      From what I’ve seen each of these big updates requires Windows to reinstall any and all apps it can – excepting a few MS doesn’t want reinstalled like Win 7 games like Solitaire and gadgets. Some other apps it supposedly can’t reinstall, but many are reinstallable by you, perhaps needing to download a new version meant for use on the new version of 10. CCleaner is on the list of apps known to not, typically, reinstall. I have not checked yet, but it is often updated by the firm who made it. If that’s the only problem you have probably lucked out.

      1. erik said on August 21, 2016 at 11:58 am

        An update that completely installs everything new? wow, what a strategy. Excellent.

        Dear customer,
        I want to inform you, that our next client-service will bring a 6-hour downtime for every computer in your company, because again we have to deal with an UPDATE. From Microsoft.
        Oh, and Autodesk has a new Update, but we cannot just update, we have to completely reinstall it.
        Oh, and adobe’s cs has a new, smaller Camera RAW Update, but we cannot just update, we have to completely reinstall the whole suite.
        Oh, and Chrome has a bugfix, but we cannot just update, we have to completely reinstall it. Maybe your fav’s are gone.
        And our backup exec has a new feature pack, after that we cannot replay any backup.
        Please drop me an info if it is ok for you that you have to deal with that downtimes. Costs: 1000 Euro per computer.
        The next update will follow in 6 months, same time for the work, same costs.

        COME ON pbug56! This is by far completely INACCEPTABLE!!
        You speak about microsoft and their windows strategy as it would be the best system worldwide. IT IS NOT! And you KNOW, when you want to get new versions from third partys that work with new new windows, most of them have to be paid. Microsoft FORCES you to pay updates that you initially did not need. They FORCE you to pay – how silly can one be to accept this??

  54. fastflame said on August 20, 2016 at 11:12 pm

    My W10 automatically updated the other day and afterward my Run 8 train simulator disappeared as an installed program. The arrogance of Microsoft knows no bounds. Maybe its time for FTC and DOJ to put MS under a microscope since they are effectively a monopoly. Perhaps some of the software producers haven’t been providing MS enough kickback. But then again, the removal issue could just be another planned bug to allow MS to sell Windows 11. FUCK MICROSOFT.

  55. pbug56 said on August 16, 2016 at 4:43 am

    MS releases 2 major Win 10 upgrades per year, like it or not. You can get an early look at most of them, and MS and others keep up a steady stream of info updatesl You really need to keep an eye on what they’re up to.

  56. pbug56 said on August 16, 2016 at 4:38 am

    No one says you have to pay attention to Microsoft announcements or public comments on them, but when it comes to dealing with Windows, it helps to know what MS is up to and what issues have arisen as a result. MS has publicly stated that it intends to release 2 major Windows updates per year, and they announce what is in them before release; in fact, anyone who wants to and has a spare environment can test these updates before their ‘official’ release.

  57. pbug56 said on August 15, 2016 at 3:49 am

    Are you completely isolated most of the time from the computer world? MS has released the 2nd major update to Win 10, aka the Anniversary Update. I’ve got to suggest that you start paying attention to what’s going on around you, but it does sound like your upgrade went well for you.

    1. Gijs said on August 15, 2016 at 11:46 pm

      Not as isolated as I might like. This is a laptop I use primarily for listening to the Red Sox via I am on a desktop every day for hours and have not received a message about the upgrade for this computer.

  58. gijs said on August 14, 2016 at 6:41 pm

    It just keeps getting stranger. A week ago I had a message about needing to update Window 10 on my laptop. The download failed, but I had the message again today so I tried again. The laptop already had Windows 10, but this update (also called an upgrade on some of the screens) was basically a reinstall of Windows 10 that took a couple of hours. For much of that time the laptop was not usable for anything else. This ‘update’ had the same sort of messages as the original upgrade to Windows 10 about 10 months ago — all my files will be intact, and I can always go back if I don’t like it. There’s some new stuff they want me to turn on with Windows Defender, but everything looks basically the same as it did yesterday. What’s the purpose of this?

  59. Chris said on August 14, 2016 at 5:19 am

    You all need to band together and sue Bill Gates aka Micro Soft!

    But maybe this will help anyone still having trouble.
    Google this “DWS_Lite” and run it, it is safe and will block Micro Soft Hacks from ever giving you updates again, not to mention SPYING on all of you!

  60. SortingHat said on June 17, 2016 at 8:32 pm

    MS cares not except for you getting products from their store. I wouldn’t be surprised if in order to icnrease sales to the XBone they make it to where you have to have one connected to do anything.

    You one day receive a HUGE update then you turn it off and then the next time you use it to access your account “Please connect your XOne now to continue we are now detecting your system*

    Or how about the Microsoft Amiibos! A Windows 10 Amiibo just to turn it on and an Amiibo for well we ar enot really sure what it does but it looks like bill gates.

  61. SortingHat said on June 17, 2016 at 8:30 pm

    I have simulator games from Steam that no longer work. They worked fine when I first installed Win 10 PRO but after an update sometime last month they screwed up royal in the ass kind of screw up.

    I think that it’s not a matter of when the updates were but the time I install Windows and the time it takes for it to do it’s first update. I did a clean install of Windows because I kept getting bugged on 7 where my computer would sometimes not turn on properly when an update happened.

    I FUCKING HATE Windows and MS needs to be sued into oblivion and a new OS company needs to come into the light. We have a HUGE market potential here for a third party OS that we have never heard of and it shouldn’t be compatible with anything else.

    It should be it’s own kernel and software written special for it and we have new choices. A rom based OS would be a farr more ideal choice then RAM based which is a lot more vulnerable to viruses and mess ups.

    1. erik said on December 30, 2016 at 10:50 pm

      why don’t you use Mac OS?

      1. erik said on January 1, 2017 at 12:31 am


        you wrote: “there are numerous versions, types, variants. The one thing that they all have in common (under the gui) is that they are all designed to be as non-intuitive and confusing as possible. Some have a very fancy gui over them, like MAC OS, Android. The gui’s are generally solid and easy to use, but underneath, while UNIX can be solid, the command structure (think commands like grep)”.
        >Ok, so Powershell is better? A tryout from MS to get back, what they missed (a powerful cli). BUT Powershell is not a cli! And as if that was not enough, it changes from version to version. So don’t tell us linux changes. Grep is the same in all linux versions. Powershell… come on, you have to install it!! And you have to install he addons. And the right version. And it is everything, but NOT the winner in simplicity.
        Nevertheless, I don’t see the point where out discussion will lead. I want to let people know that there is a great IT world that most of all miss. They are all completely brainwashed. Or they think because they have no clue, they cannot handle a Mac. That’s bullshit. Bring me someone that knows windows, someone who can handle it, without learning a lot of basics. When you install your printer, you must know what you do. When I install a printer, I just have to plug in a usb cable. Not one mouseclick. NOT ONE! Isn’t that plug and play?
        I connect a mouse – and it works – at once.
        I connect a usb-stick – and it works – at once.
        I connect whatever – and it works.
        In your windows world, you have to wait until windows has loaded the driver. And with a little luck, your mouse works after 2 minutes. And your usb-stick? Sorry, the appropriate driver could not be loaded – hahaha!!

        happy new year.

      2. pbug56 said on December 31, 2016 at 9:35 pm

        Erik, problems with UNIX; there are numerous versions, types, variants. The one thing that they all have in common (under the gui) is that they are all designed to be as non-intuitive and confusing as possible. Some have a very fancy gui over them, like MAC OS, Android. The gui’s are generally solid and easy to use, but underneath, while UNIX can be solid, the command structure (think commands like grep) is beyond absurd, designed to be as hard to use as possible. Then there are the other guis, which keep changing at high speed; you get used to one it changes overnight, and there are so many of them its beyond absurd. The only OS I actually like is VMS; mature, designed to be intuitive, great scripting, and built like a tank. I used to work with DEC Unix, which made many UNIX things far easier to deal with, and easy to connect to other DEC systems not running UNIX. VMS actually became the source for much of Windows NT, but the engineers who accomplished that are long gone from the Windows world, and all we’ve had since are incompetent slackers who have little understanding of what they do.

      3. erik said on December 31, 2016 at 11:07 am

        pbug56, right, they don’t know what they do, but they sell it, and they “force” people to use it. Exactly this is the point. They force people to do a lot of things they don’t want to, and what they would not need. I speak about expensive updates for third-party software. And new installations of the whole system. There a lots of people who think linux would be a world of chaos programming, just a playground for script kiddies. But I think it is just vice versa. Maybe there ARE some buggy distros out there, but a lot offer stable, clean operating systems that could be a substitution for most of private office computers. Not the gamers, and not all cad/graphic systems. But cad/graphic workers should have a look at Mac OS; big player like autodesk code also for mac. I see really big chances here.
        It’s a dream to see microsoft lose customers to better systems, really. They deserve it, because they do not care about their customers.

      4. pbug56 said on December 31, 2016 at 1:10 am

        Eric – OK, UNIX, not Linux – though Linux is itself a UNIX derivative. Now, if you read what I wrote, you’d understand why so much of MS’s software is so bug ridden. In simple terms, their cheaply paid and under trained massive overseas and H1B programming teams don’t have the knowledge, experience, understanding or wisdom to program well. They take existing code, play with it, add more poorly written code on top of poorly written code, and do a quicky test, and then release it and move on to another assignment. Over time the bad code just gets worse, bigger, more confusing and much buggier. I’m guessing that one of the weakest areas is in programming language and library (including .NET) development, where if you don’t understand the consequences of your code, you leave lots of openings for hackers.

      5. erik said on December 31, 2016 at 12:53 am

        this is a reply to pbug56.
        Mac OS is not a fancy gui for Linux. Linux is Unix derivative. Mac OS is a Unix > nextstep > rapsody > derivative. There are differences!

        you wrote: It doesn’t take much in a windows bug fix or enhancement to break such software – and that’s not MS’s fault.
        Oh, win10 is bullshit enough. No need for third parties. MS knows how to develop really bad software. No matter where you look into – it becomes worse from release to release. Windows (server, win10), SQL, Sharepoint, Exchange, onedrive4b, sway, all office apps for win os, all the horrific apps for ipad…
        if you cannot program a working startbutton, sorry, then you should let do another one do this job. Who underqualified must someone be to say “oh, ok, it doesn’t work, but let’s release this serious shit…!” ?? THIS IS NOT ACCEPTABLE!!!

      6. pbug56 said on December 30, 2016 at 11:30 pm

        Some things people may not know or understand. First, as I understand it, Mac OS is Linux with a fancy gui. And most people, to use it, have to pay through the nose for the PC (yes, it is really a PC) to run it on.

        2nd, many programmers doing high performance programs for Windows or other OS’s cheat, take shortcuts, bypass drivers, and do all sorts of other things to improve performance. It doesn’t take much in a windows bug fix or enhancement to break such software – and that’s not MS’s fault.

        Whether an OS is ROM or RAM based doesn’t determine its vulnerability, other then that a virus can’t normally overwrite a ROM – but most ROM’s are actuall PROM’s or ePROM’s that can be overwritten. A pure ROM would prevent the OS owner from issuing bug fixes and other updates on that OS – which could leave it far more vulnerable to attackers.

        An issue with today’s programmers of apps, games, even OS’s – most of them have no clue how computers actually work deep down. That becomes obvious with nearly every new virus that comes out – most attacks work because the hackers either have a kit they bought or they actually have a good understanding of how computers work. When I first learned to program back in the 1970’s, many programmers routinely learned about actual machine code or ‘assembly’ language programming – and what your ‘code’ actually did. Most every way to break into a web site or app was – in its root form, covered by that training. But today’s programmers for web sites, apps, OS’s don’t typically get that type of in depth training. Plus a new version of an OS is not really new – it is the old one with some rebuilt modules and lots of new garbage added with little old removed – generally a collection of kludges. You may have noticed that when updates come out for MS, they usually affect multiple OS and app versions, because at their heart they all share code, some of it really old and messed up. And no firm – MS or Apple included, are willing to spend the money to remove and replace this old, obsolete code.

  62. C. Echevarria said on June 7, 2016 at 7:52 pm

    Microsoft is making too many mistakes as of late. Where has Bill Gates gone?

    Microsoft is becoming a Malware Distributor right from inside their own operating systems.

  63. MS Mess said on May 31, 2016 at 2:43 pm

    Well, since my initial post, I was lucky I had most of gaming files and documents on a second drive. All I had to do was reconnect the start files to the start menu. Other programs had to be downloaded again and re-enter serial keys. Minor glitch now is with MS Office 2010 not saving new files (or updates to files). Trying a workaround soon.

    1. pbug56 said on June 2, 2016 at 5:29 am

      There are a number of important lessons, some of which I’m still trying to implement on all of my systems if possible.

      1. Have backups of all important data – on DVD’s, other systems, somewhere they can be retrieved from.
      2. Get a utility to dump out all your licenses if applicable.
      3. Keep installation media or downloads (somewhere safe and accessible). Note that on products like Office 365, you can download again if needed. If buying software where there is an option (perhaps at extra cost) to have the right to re-download, don’t cheap out if you can help it.
      4. Prepare your system for any major upgrade. Turn off anti virus. Unplug any external devices not absolutely needed during the upgrade. Make sure System Restore is working. Do a diskclean (WIndows or ccleaner, etc.) and do a full defrag. If you can do a full system image backup. Set a restore point.
      5 If you can do an image download for the upgrade – it seems to work better then Windoze Update.
      6. Do one system at a time, make sure it is really stable before you do another.
      7. Eventually you will have updates to install. Don’t let them be ‘automatic’. Try to postpone them as long as you can so hopefully by the time you do them they may actually work.

  64. erik said on May 31, 2016 at 2:00 pm

    Bill Gates – the name is program, somehow. MS overtakes your computer and destroys your stuff. Now you go to a company that repairs your computer, maybe (if you have) they restore your backupped files. Now you have to pay that company. But the destruction was not your fault. So take that “BILL” and send it to Microsoft – they have created that bullshit and they are responsible for what has happened. But guess – the bill will never got paid from MS. They have GATES to defend incoming bills…
    But seriously – why do you still use windows?

    1. Don Gateley said on June 1, 2016 at 12:42 am

      Because I still have at least a shred of common sense.

      1. Don Gateley said on June 1, 2016 at 10:28 pm

        @erik, brother I feel your pain. On my LAN there are only Windows 7 systems (and Ubuntu MATE on my Raspberry Pi) and they shall remain that way for all the reasons discussed here and elsewhere. The single other exception is a Dell VENUE 8 Pro with Win 10 upon which I let Microsoft completely have its way, installing it’s own updates willy-nilly. Occasionally I use that system for a special purpose and with just a couple enhancements I find it nearly flawless.

        I’m not sure why Microsoft is so hell bent on twisting arms to cram old systems where they don’t belong because given that new experience among enough new machines, it will succeed.

      2. erik said on June 1, 2016 at 4:11 pm

        I will not discuss this. Fact is, people want to do their work, they want to use their computer. Noone is interested in a system where microsoft tells you WHEN YOU HAVE TO LOSE YOUR DATA, YOUR TIME, YOUR SETTINGS, YOUR LICENSES, and – YOUR WORKING SYSTEM.
        To be sure that this way is the only one and the right one, cannot seriously be the way of having a shred of common sense.
        I do not want to attack you personally, maybe you have found a way to be lucky with your system.
        But all I have seen so far (and I saw a lot, I’m an IT project manager, but I am talking about the peoples private systems – they all ask me… not how to avoid w10, but how to revert back to w7/8.1), are users that are completely disappointed, they are upset, because they lost data (even if they manage to recover the most from backups, it’s their time that is wasted. And they did not order that!), they lost functionality, because for their system drivers are not available, and many many more things like that. NOT ONE said “I am sure this is the best way to get a new system”, or “I am happy with it”.
        I am pretty sure they all have a common sense, too. And lots of them talk about a change to linux or mac. There are only a few people not using facebook (me including, I hate it) worldwide, so the most of them are not careing about privacy etc. So there is no reason not to change to osx. Let apple do – as long as the result is a clean and stable, a reliable system. An example: last week I had to test throughput in a wifi network (Cisco – so far away from being cheap china bullshit). 300Mbit b/n network.
        All notebooks (3 different HP and my macbookpro) where connected via n. All windows (7) machines reached a maximum of 2-6MB/s. My Mac 24MB/s – and not less. And believe me, they are up2date and have the correct drivers. Windows is a world where people are used to have things that are not optimized, where updates fail, where settings get lost, where it’s hard to be save from viruses, a world of bluescreens, a world of dr. watson (sorry, windows error reporting). Oh yes, it’s a world of “…now is with MS Office 2010 not saving new files”.
        I want to get used of a system where I can do my work. That’s why windows will never have a chance to find a way back to my client systems. Not as long as apple does a brilliant job like these times… It’s really worth to have a look at it.

  65. Bob in Castlemaine said on May 21, 2016 at 12:26 pm

    Pissed-off after declining, clicking off on continued Microsoft haranguing inducements to install W 10 free of charge “fully compatible with your software all will be well… just go ahead”. Well I didn’t believe the snake oil from Bill’s marry band and I didn’t go ahead but Microsoft yesterday did it without my consent! As I had feared for a start I find that my formerly W7 Toshiba Satellite pro will no longer run my bluetooth speakers, nor will spybot function (and that’s just day two) thanks heaps Bill!

  66. Christina said on May 20, 2016 at 4:09 pm

    Windows 10 installed itself on our WORK computer, and after we declined it in the morning and got our Windows 8.1 back, now our Office programs will not work and they are very important to our Job.

  67. BDL said on May 11, 2016 at 8:05 pm

    Try to find someone who knows you system and get help to restore your previous OS as it is still on your laptop. During the restore your files and programs should restore as you had them PROVIDING you have done nothing since win 10 installed. When all is restored go onto internet and download GWX Control Panel and let it monitor all the time, it will not interfer with you working with the laptop. This will keep win 10 from molesting yo9ur laptop. In control panel go to windows update and setting and check “check for update but do not downlkoad on install without permission” This way you can keep the monster win 10 off your personal stuff. MS is trying to dictate y9ur OS system and what programs you are allowed to run on your laptop. Besides that MS can look at anything y9 u put onoyour computer, laptop or phone. Check out the fine print when you first log in to the new OS, it state that you are giving them permission to do just that!! Good luck on the restoring your laptop and files

  68. Frustrated would be the polite version said on May 11, 2016 at 12:13 am

    Just working on my laptop whilst on the phone to my tutor. Out of nowhere I lost control and the thing started an upgrade to Widows 10 with no warning. It wasted my evening of study and her time calling me. It reboots. It’s jumpy and unresponsive. It tells me I am on a temporary log in as something isn’t working with my user access. I restart 5 times, still no joy. All my software and files have gone. I have an exam on Friday Microsoft this is not OK! What on earth!!!

  69. Concerned said on May 4, 2016 at 2:45 am

    Windows 10 makes it seem Microsoft’s focus has now become spying on us users and controlling the personal computers of us users. Spying is invasion of privacy and controlling someone else’s computer without their permission like Windows 10 does is akin to hacking. Not to mention to have and use Windows 10 you have to grant Microsoft full rights, royalty free, to whatever you personally create or put on your computer. In other words, Microsoft can take your ideas, images, whatever and use them for Microsoft’s gain. Windows 10 should be classified as “CrimeWare”.

  70. commenter10 said on May 3, 2016 at 1:59 pm

    I know old thread but my .02
    How about a desktop as a service? And you keep any critical program disconnected from that desktop? If the desktop gets destroyed then you just move onto the next one and your files/programs are still available.

  71. Locke said on April 24, 2016 at 4:26 am

    May remove programs? Try will remove programs. After I upgraded windows 10 removed Speccy and GFWL without so much as asking me. After the install was done and I got my computer set up I was notified that neither program was compatible with Windows 10 and had been removed. Again I remind you this was without me doing anything other than upgrading my OS. I gave no permission. Windows 10 did it on it’s on volition.Sadly I still need GFWL for a few games I own, otherwise I would have left it off my computer.

  72. erik said on April 19, 2016 at 1:49 pm

    I just bought a macbook pro and I am happy with MAC OS X. Expansive alternative to windows, but apple seems to be a bit more reliable. And I am sure, Microsoft will someday say: hey, now that the world has completely migrated to win10, lets take money for it. Do you REALLY believe that it’s true, when Microsoft says, it’s free of charge??
    What did they do with onedrive? 15GB free -> now they cannot handle it -> 5GB, and the +15GB for photoupload -> gone.
    Unlimited storage with o365? No way… -> degraded to 1 TB.
    They get you with “free” goodies, and when they have enough clients, they gonna make you pay. The some 4% they loose don’t matter.

  73. Deron said on April 18, 2016 at 3:11 pm

    today i opened my computer after making it to sleep and it tells me system updates after which all my favourite apps got deleted,its so annoying..
    i feel like putting linux not happy with this.

  74. Rdcress said on March 24, 2016 at 12:06 pm

    I must be one of the few lucky ones or either there is a pending disaster awaiting. I’ve installed 10 on my desktop and my laptop. Both have continued to function fine. (knocking vigorously on wood) I did have it remove Speccy but I simply reinstalled. It installed and appears to function well. I keep getting a message that it has removed Speccy but the short cut is still there and it launches still.

  75. pbug56 said on March 23, 2016 at 1:05 pm

    It sounds like you did a destructive upgrade. You don’t have to, of course, but from what you are saying it sounds like you did. But as I’ve asked others, how come you don’t have backups to your software, the software product keys? If you have Office 365 you just reinstall, almost the same if you kept a copy of the keys.

    1. erik said on May 31, 2016 at 2:06 pm

      far from reality to recommend “just reinstall”. May work for office, but not for the rest. Most of the software used in businesses is not compatible and you have to buy expensive upgrades – not for new functions, not for less bugs, ONLY for compatibility to win10…

      1. nick said on August 19, 2016 at 5:01 pm

        Lmao,this is so wrong… if you worked for a semi-competent business, with a semi-competent IT staff, you literally “just reinstall”… thats how it works with thousands of users\computers, they dont have time to sit down and treat you like a special snowflake… every piece of software is wrapped up in a package which then can be deployed to your computer and\or by accessing a software catalog. Essentially SCCM.

        ONLY compatible for win 10? Are you an idiot… what software company would shoot themselves in the foot like that.

  76. gjsm said on March 22, 2016 at 10:50 pm

    Please include me on any class action lawsuits. Rather than 1 big lawsuit, how about a million small claims lawsuits. Think I can crowdfund that? I lost MS Office Home and Business along with dozens of other programs after upgrading from Win 7 to Win 10. I posted a list of removed software to one of MS’ forums and politely appealed for instructions on how to restore the missing software (in particular, Office). In response, the moderator deleted imy post As I read through discussion lists like this one, I see that there are thousands of users (or perhaps a lot more) who had something of value (software) taken from them by Microsoft. I waited a long time to upgrade and endured endless annoying reminders and in early 2016 did the upgrade. Now, to open the word documents on my hard drive, I will have to find and install new software. No warnings, only assurances followed by disappointment.

  77. pbug56 said on March 21, 2016 at 1:08 pm

    I’ve never heard of a Windows upgrade from say 7 to 10 done none-destructively removing a product like Quicken but I’m not saying its impossible. It is far more likely that the shortcut got wiped out instead. However, Quicken comes either by disc or download. If you have the disc, reinstall and let the updates to it be done (except for R5 in QW 2016). If you download from them, you can download again unless the software is too old and not available. You can also reach out to their support by chat or phone – I did a few days ago for an issue. And personally I run it on 2 PC’s just because the data is so critical.

  78. Bev said on March 21, 2016 at 8:13 am

    I loaded Windows 10 on my computer and lots of minor problems . Than i realized two of my three USB ports don’t work (don’t know if this is related yet). I read that if this happens to reinstall Windows 10. Well it deleted a bunch of programs which is okay because they were free and I just downloaded again. Than I realized when I went to do my taxes it has deleted my Quicken Home and Business Software.. which I paid for. I can’t get hold of Quicken to see if they will help me out or not. Why would Windows 10 do that I don’t get it. It was running okay before. Meanwhile all my data is still in my backup file but I can’t open it. Has anyone else had this problem and did you resolve it

  79. pbug56 said on March 4, 2016 at 7:22 am

    Before freaking out you need to get some computer education – and read more of the comments posted here. XP – sure, it was friendly, but the security was nearly non-existing. Also, clearly you have no idea how Windows – any version, defaults to where it puts documents versus where you might want them to go – all this is controllable and predictable. And in case you haven’t read some of the dozens of comments here, yes, there is an issue where major updates to Win 10 does nuke some icons (usually very easy to recreate) or even some external utilities like CCleaner – also easily reinstalled with the latest version, and yes, we need MS to fix this. And yes, each new version of Windows may need some old drivers to be installed. HP may be lousy at supporting its PC’s under newer OS versions, but its printers have frequent driver updates until the printer is no longer compatible with a new OS version. Nothing new here.

    There are plenty of things to complain about any Windows version, including mystery bugs never fixed – but none of these seem to affect you.

  80. Barbara said on March 4, 2016 at 5:45 am

    I had to replace my computer at the end of August so I have Windows 10 which I am not real happy with. I have gone to the help support and not gotten the help I needed. I have lost programs and items are hard to find. Can not print items without them going to documents and then opening documents, a pain to do double work. Now today I have lost CCleaner, my icon was missing from the desktop. Went looking for it and cannot find it. Why did it get taken away with the latest updates, oh and my computer has all kinds of windows now before it opens to my desktop, another pain in my side. XP was sure a lot better than Windows 10, never had the issues that I am having now. I also had to download a new driver so my HP would print items from the computer. Never had this issue in the past. Getting pictures off the camera and my phone are a pain also with Windows 10. NOT A HAPPY CAMPER with Windows 10. Class-action suit, I am in…..

  81. Barbara said on March 4, 2016 at 5:36 am

    Barbara March 3, 2016 at 8:30 pm

    I got stuck with Windows 10 because I had to replace my computer at the end of August. Have had all kinds of issues with programs and software. Can not find items, gone to help and gotten no help. Opened the computer this morning to another new upgrade and I also have lost CCleaner, saw the icon was missing from the desktop, went looking for it and could not find it. The computer opens to all kinds of windows that I don’t like and I seem to have lost items that I am not happy about. I use to like Microsoft, but not lately. XP sure was a lot better and not all the issues I have had with Windows 10 since August. Not a happy camper at all. I also have had to download a new driver for my HP printer because it would not print with Windows 10.

  82. Jessie said on February 29, 2016 at 6:18 am

    I got stuck with Windows 10 because I had to replace my computer at the end of September. Every time I ask tech support for help, more of my older (and non-Mcrosoft) software disappears. Class-action suit anyone??? For lost personal files and software.

  83. Bob G said on February 29, 2016 at 1:12 am

    My original win10 install locked up after a few days, and when i logged on in safe mode and tried to correct the problem with the windows repair program, it couldn’t repair and asked if I wanted to reinstall win10. I clicked yes and it did, but it also removed about 60 programs (did leave a html file with the list of removed programs on the desktop). The programs removed included:
    Adobe Acrobat Reader & Flash
    TurboTax (the 2012, 2013, and 2014)
    AnyDVD (all the Slysoft programs)
    Nvidia control panel
    drivers for my printer/fax/scanner
    and more than 50 other programs, including things like Jack 5, a bridge playing game that I paid for!

    1. chesscanoe said on February 29, 2016 at 12:28 pm

      I got a new laptop 5 months ago preinstalled with Windows 10 and am happy with it. I did have to install new router firmware and printer software initially to get these functions to work, but I’ve seen no Windows Update problems to date. I’m wondering if an initial clean install by the Microsoft Store, followed with the latest version of the many programs I use, accounts for my Windows 10 success to date. I assume others have similar Windows 10 update success and are quiet about it. I try to keep all my software updated to the latest available level without waiting for automatic processes to eventually accomplish this goal. Perhaps that is why Windows 10 Update has caused me no problems to date. Any constructive thoughts on this?

  84. Dave LastNameHidden said on February 22, 2016 at 9:19 pm

    I hate Microsoft.

    Windows 10 is plainly worse than Windows 7, but admittedly a bit better than Windows 8 — if it installs correctly. But there’re very often major gotchas: some device no longer works, or there’s no start menu (because Microsoft erroneously kicked it into “tablet mode”) and there’s no obvious way to get it back, or an essential program no longer works. (It turns out that to get the start menu back you need to go into the Action Center to toggle Tablet Mode, but just to make things extra difficult, Microsoft removed the Action Center link from Control Panel.)

    Your “free” upgrade to Windows 10 may very well cost you a new printer an a paid visit by the local geek company, to fix the mess.

  85. Moonie said on February 15, 2016 at 7:03 pm

    I upgraded a Lenovo G505a (went smoothly) and a newer Toshiba Satellite—whose screen started playing Orientation Change Roulette. I use both laptops or running music and backing tracks for amateur singers….well, Win 10 gave me something that was worse than the fidelity of my 40+ year old Magnavox 5 Transistor AM Radio. On BOTH machines. One uses Realtek the other Conextant. Did every suggestion in every forum I could find….then rolled back the Toshiba to Win 8.1x—-my sound card is fine now. The Lenovo, however, got stuck in an update loop—over an hour of fucking with it finally got the thing to boot and promptly did a revert to Win 8.1x—-have yet to check for what that upgrade/downgrade process may have changed. The Automatic Update protocol is at MS’s schedule….it takes a long time and if I can’t schedule it around my need to use MY COMPUTER (assholes did not give me a computer, but have chosen to fuck up its usefulness) then it really is close to being criminal on their part. Productivity on a computer running MS is a crapshoot now

  86. R Troy said on February 15, 2016 at 5:41 am

    Well, normally I’d say to restore them from the backup you undoubtedly made before doing the Windows upgrade. Or perhaps the flash drive you must have copied all these critical documents to.

    Of course, assuming you upgraded from Win 7 or 8.x, unless you tell the upgrade tool to wipe your drive clean, all your old files should still be where you left them. Or, if they were on a second drive, you could have done a ‘clean’ installation on the ‘system’ drive and even while that drive was nuked, your docs would have been on the 2nd drive – but it sounds like you didn’t do that either.

    I’m not trying to be sarcastic; I’m just amazed that from what little we can tell, you managed to get around every possible method of saving your documents in doing the upgrade.

  87. Andre said on February 15, 2016 at 2:23 am

    i lost absolutely everything! how do i get my files back that i had when i was with windows 7?, all my school assignments from word and pictures/videos/music….gone!!! i am livid right now.. can anyone help me please?

  88. said on February 15, 2016 at 1:32 am

    Ok I have all the issues with the update.
    So who do I need to do to get this laptop running again all I can do some simple work like type up a document.

  89. R Troy said on February 8, 2016 at 1:10 am

    I’ve found 10 a pleasure to USE. Not so much at upgrading to it or between major releases. Day to day use is smooth and fast, and actual feel is not much different then Win 7. The updates have been pure hell. What I don’t get; there are numerous ways it will fail without really telling you why or what you need to do to deal with it. For instance, System Reserved Partition suddenly goes from normal to no space left, and then update fails – when I ran upgrade through Windows Update. More problems when I used the Media creator directly; and it may have been USB related based on speculation I read online from the weird error message. I unplugged a Linksys USB wifi N dongle and my Seagate Replica and then did the upgrade via a flash drive – and it worked perfectly, though first time I logged into my kid’s login it hung; second time it was working perfectly right down to the Quick Launch bar. I plugged the 2 items back in and they work normally as well. Oh, and no software (except MS games and gadgets) disappeared – not even CCleaner.

    I had piles of trouble upgrading versions of Win 10 on another system and ended up having to do a clean installation of release Win 10, then the update to 1511. When it was all done, system was normal – and for the first time, the Bluetooth dongle on the mobo actually worked.

    Overall I’m pleased with 10, and now all 4 of my upgradable PC’s are on it – and all seem to run very well. I have varying versions of office – 2010, Office 365-2013 and 2016, and they all work well also.

    I can only offer some suggestions. Get all ‘data’ off the ‘system’ drive if you can. Do a full backup anyway. Turn off any antivirus. Be prepared to check the System Reserved Partition (go into Disk Management, assign a drive letter, check space free, truncate USN log if needed, then deassign drive letter), disconnect any and all USB devices that are not critical to the upgrade, and use a flash drive or DVD (flash drive should be faster) populated by the Media creator to run the upgrade.

    As to Microsoft, they need to clean up the installers, and create some REAL error messages, some FIXIT’s, and cleanup documentation of these errors. Some are not even documented by MS yet they generate MS error codes. That is beyond absurd – but not new – MS knows better. MS has lots of people testing 10 – but does nowhere near enough testing of the upgrades.

  90. Brian said on February 7, 2016 at 10:13 pm

    This is in response to this published article: Stay away from Windows 10! I hope that someone somewhere can com u p with a great operating system by 2020 so the average person can operate on the internet without censorship. It is apparent that Microsoft + others are operating censorship. If they, in fact, can cause this new Windows 10 to destroy programs and motherboards on personal computers that owners of PCs have purchased in good faith, then, Microsoft SHOULD pay for the item, the loss and other loss considerations. Per PC

  91. Fred said on January 25, 2016 at 11:18 pm

    My Lenovo laptop running win 8.1 recently ‘died’, and I was forced to reinstall the OS…still in process(growwl). Over the last 4 mos of disintigrating laptop sysndrome, I went online to look for remedies to my system failures(corrupt os files, win update going silent, blah blah) It was a learning experience. In my lifetime, I lived thru, wll, alot of adversities. The system, life taught me, is not to be trusted with your health, life, or human rights(just the basics mind you). I learned by reading many, many articles on Win OS and MS support, etc. that: my laptop has factory-installed privacy violations. MS is not your friend, just another robber-barron for the modern age. That corporate giants have engineered their software and federal laws so that even the programing languages used to code our browsers(phones and pc’s folks) have built-in holes for big bother to walk through at will. This has gone well beyond money and merchant/consumer matters. We, the people(yes, a quote) have been duped, strong-armed, and brainwashed, while companies(now) arbitrarily tear thru our personal appliances(your devices…computers; personal…computers.)for instances of software that may conflict with their goals of domination. This is impolite. Nah. Just plain evil.
    What are ‘we’ all going to do about it? Leave it up to ‘somebody’? But hey, it’s only your life thats being parsed, examined. Modified and deleted. I’m going to get a different OS.
    And pickup coding again, as a hobby.

    1. Moonie said on February 15, 2016 at 6:54 pm

      thank God I’m closing in on the end of my life…..take all my info you want….won’t be of any fuckin value to you….

  92. Asc said on January 22, 2016 at 11:51 pm

    This is going to be fun to watch as it plays out. Microsoft is desperate to get us on 10, but time is running out… the free upgrade period ends in 6 months. If we won’t upgrade when it is free, what are the odds we’ll do it when it costs $100?

    Then comes the drop-dead date… the day Win 7 stops receiving updates. Remember how hard it was to get people off of XP (and a lot still aren’t off it), and that was with a “good” version of Windows available to switch to (7). What will happen if 10 is still terrible when that day arrives?

  93. R Troy said on January 19, 2016 at 1:45 am

    When you do certain types of Windows reinstallation, all programs that YOU installed are removed. That’s standard and it is well known. Don’t blame Microsoft if you failed to pay attention while you were doing this.

  94. Jake said on January 18, 2016 at 8:07 pm

    Windows 10 worked fine on my home built desktop. I mainly use it for gaming, Internet. A few weeks back, I noticed the start button and Apps list stopped working. After attempting a bunch of workarounds I discovered online, and when the SFC /SCANNOW failed, I decided to repair using the reset method while checking to keep Apps and settings. When the repair finished, most installed programs were gone. A list was placed on the desktop of removed Apps and I printed out 2 1/2 pages! Everything from games, Flash, Firefox, through my security software. Thanks a ton MIcrosoft!

  95. nathan said on January 17, 2016 at 6:03 pm

    i installed some window updates they removed my sound driver soundmax i updated the driver still no sound -system window 7 microsoft are forcing people to window 10

  96. Chib said on January 7, 2016 at 1:13 pm

    Linux, not too bad, when you get an upgrade everything seems to work OK but I suppose it depends on what software you are using. Maybe others have a different view?

  97. Barry said on January 5, 2016 at 4:04 am

    I have three PCs and one of them is a tablet, so just the other day I decided to give the Windows 10 upgrade a try, hoping that all the horror stories I’ve read on the Internet won’t happen to me. How wrong I was.

    The install process went smoothly without any issues, and after about an hour or so Windows 10 was running on my tablet, so far so good… or so I thought. The first thing I saw at the bottom right corner of my screen was a notification saying one of my programs has been removed due to “incompatibility”. This was enough to infuriate me already. The right thing for Microsoft to do would have been to tell me that the offending program may be incompatible and if I would like it to be removed, not remove it without my consent and then inform me of the removal afterwards.

    To add to the pain, all my desktop icons are now gone (though I later found out that it was because I was using tablet mode and should switch to desktop mode, but even that didn’t make any good sense why Windows 10 had to remove my desktop icons from view just because I’m using a tablet). There was no tutorial to show me how to switch to desktop mode, it was buried under a small icon at the bottom right corner of the screen which is just downright un-intuitive and user-unfriendly. I had to Google the solution myself, which is just lazy on Microsoft’s part in my opinion.

    To top it all off, Windows 10 has the ugliest icons I’ve ever seen in all of Windows, it’s like they decided that ugly was good and so they rolled with it.

    After about 20 minutes of frustration and disgust, I reverted back to Windows 8.1 and will never touch Windows 10 ever again. Good job Microsoft, you’ve lost three PCs and one very disappointed PC user from ever adopting Windows 10, once my existing PCs die my next computer will be a Linux.

  98. Tel said on January 5, 2016 at 12:34 am

    And the magic word is “snapshot”.

    You do run your Windows inside a VM, right? Only safe way.

  99. Novice said on December 31, 2015 at 3:27 pm

    This update has wiped out my Office Program as well as my Outlook folders, addresses, etc. Tried to recover from windows.old / outlook.pst but only recovered a few of the folders and no address book. Any idea where the rest of my private folders may be? Spend over 8hrs with techs from who knows where and still can’t find these missing folders. Ugh!!!

    1. Neil said on January 31, 2016 at 12:37 pm

      This also happend to me, Windows 10 update the other date at work, after the restart all my office applications had gone.

  100. Straspey said on December 29, 2015 at 11:15 pm

    It’s amazing that this article is still receiving comments a month after being posted.

    Last week my wife’s Windows 10 laptop ran through the latest update – and a couple pd days later she happened to notice that CCleaner was missing.

    Missing as in – no desktop or taskbar icon – no trace of it anything under Piraform in either Program Files folders – a search for CCleaner coming up empty –

    I downloaded a fresh copy and ran the installation – and as far as the system was concerned, this was a first-time installation of CCleaner and took me through all the first-time setup options.

    Go figure –

  101. R Troy said on December 29, 2015 at 6:01 am

    That makes no sense at all. Win 10 is not perfect, but any firm carefully rolling it out would not see all remote users locked out unless someone did a mass rollout without being careful and testing properly beforehand. Most IT departments create test builds of a new OS version, try them against updated software from vendors, and do this in a controlled environment. If all is well they may try it in a few PC’s in a real production environment. Of course, if your company has only 1 PC…

  102. Rob Decker said on December 28, 2015 at 8:06 am

    Our entire company has been hit hard with this windows 10 failure. All of our remote users have been unable to log into the companies system causing a loss that is still to be seen. And to make matters worse microsoft has been of no help at all through this. We’re in the process of moving back to windows 7 for a short term fix, and then looking to move to Linux long term. Microsoft has lost all credibility with us.

  103. MookieSticks said on December 27, 2015 at 6:30 am

    The only thing the Nov. update of Windows 10 did to me was remove cCleaner. I haven’t found any other software removal. The version of cCleaner I was using was not the most up to date (last version before this current v5.13). I am wondering if the old version had something to do with its removal. I have installed newest version of Piriform cCleaner and it works well. I have AMD Catalyst Control Center for Radeon and nothing there with those drivers was touched; like it has been suggested to watch out for. I also waited to do this update until today, Dec. 26, a month after update release (maybe Microsoft was able to repair some missed bugs).

    For those of you who are having trouble with using Piriform cCleaner you are either using other software that is not compatible with cCleaner or you are not using cCleaner properly. (If your current software / system is not compatible, and you are satisfied with it, DO NOT use cCleaner. Stick with what you have and find another compatible program that does the same as cCleaner.) It will take some research to find out if your current software and system are compatible with using cCleaner. If you’re going to use the Registry Cleaner feature; use infrequently, make a back up registry file, and ALWAYS ALWAYS ALWAYS know what you are removing if you are going to remove any registries. Search questionable registry names on internet if you do not know exactly what it is. Ask someone who knows what that registry might be, as well. Never forget to do a registry back up. For example, sometimes people accidentally remove the “make new folder” registry, and they can no longer make new folders in Windows OS at all. (The removal of “make new folder” registry, and other important registries, can be reversed much easier if you made a back up registry file. Easier not, easily!) Of course cCleaner has to detect that a registry is questionable for removal for it to show up on its list, so in most cases such necessary and hard coded registries will not be detected. However, sometimes by mistake cCleaner may think that something is a possible threat when, in fact, it is not. So really read and know about what registries your considering removing. Like most people say, NO you don’t really need to clean your registry very often, but it is worth taking a look at from time to time. There are many other programs besides cCleaner that can do this, and Windows Defender has this feature as well. Read reviews and message boards before going with any cleaning software. And, if in doubt back up your system before doing anything.

  104. Mark said on December 22, 2015 at 9:19 pm

    Hi Martin Brinkmann and commenters, I found this site concerning the Windows 10 15511 (November) update and as a longtime tech guy both professionally and personally I felt obligated to share/contribute my input. Where I work we use only Windows 7 Enterprise with no plan to upgrade to Windows 10 in the foreseeable future. A few of us daring IT people did upgrade from Windows 7 Professional to 10 on our personal laptops recently to use it and critique it for professional/curiosity reasons at our own risk of course, but we can revert back to 7 anytime we like as we all have Windows 7 install CD’s (if we surpass the 30 day trial limit); the company has MS licenses.
    I am in 100% agreement with the post from Vanna December 9, 2015; in addition to what happened to her in what she stated in her comment, for me the 1511 update deleted/altered the following on my personal laptop:
    • CCleaner
    • Everything (Search Tool by David Carpenter)
    • Windows 7 Classic Shell Start Menu
    • WordWeb (a very handy dictionary/synonym tool)
    • My system Volume preference was reset – the Loudness Equalization box was unchecked, so I had to checkmark it again; there are probably many more personal settings that I made that are probably back at default, but I do not remember all of them and I do not have the time to go through all the settings
    • Prior to the update, I had made several mods in the Registry via RegEdit, and I suspect those edits are gone

    I have not noticed at this time what else it has altered/deleted because I am very busy and the above list are the programs/tools I use frequently. MS Office 10 of course is fine and I assume whatever MS Office version (7, 2003) I would have would also be fine; as I said above, I suspect all of my personal settings are back at default…this is not good.
    I have been using Windows OS’s since 1993 – all versions since then excluding Vista and 8. In fact, I have a Windows 98 SE computer running in my music studio because the perfectly fine MIDI card is for a DOS based architecture; I have a perfectly fine Windows XP SP3 computer in my living room because the HP printer and HP scanner both of which I bought in 1998 are perfectly fine and operating as if they were bought a few months ago and not 17 years ago, and the drivers required for both will not run on a Windows OS newer than XP SP3. My daughter has Windows 7 Professional on her laptop and everything is perfectly fine with her.
    The Windows 10 1511 update was scheduled for late night after bedtime December 19, I left everything on during the night; when I awoke, I had new and very annoying looking login backgrounds – I disabled them and went back to the original, I do not like that MS is making this choice for me; morons!
    -CCleaner was on my desktop before the update and not on my taskbar, so its missing desktop icon was noticeable immediately after the update, the program was deleted altogether;
    -My Notepad recent files list was not on the start menu and that is how I noticed the Windows 7 Classic Shell Start Menu was not functioning anymore even though it looked the same, it did not retain my recent Notepad openings; I reinstalled Windows 7 Classic Shell Start Menu and now it is functioning the way it was before the 1511 update;
    -Everything (the search tool) I have on the desktop and taskbar, however it was not functioning; I reinstalled it, it is now functioning fine and of course I had to tweak it to have it the way I like it – which is usual; after the install I sent it to the taskbar;
    -WordWeb I also have on the desktop and taskbar, however when opening on the taskbar it was not combing its icon when in use, it was producing a separate icon on the taskbar, so I deleted it from the taskbar and sent the desktop icon to the taskbar, it is now functioning correctly on the taskbar;
    As I said, these altered/deleted annoyances are what I have noticed so far with the 1511 update. I did have a restore point that I initiated sometime at the beginning of December, but that restore point no longer exists and it was replaced by “restore your computer to the state it was in before the selected event”:
    1 – The Classic Shell installation (which I installed after the 1511 update)
    2 – The December 19 Windows Update
    I am not sure if I should go ahead and restore before the 1511 update if Windows is going to force this 1511 down my throat in the future or just keep the 1511 update and work with it, or reformat my hard drive and reinstall 7. Any professional opinions would be welcomed. Because of work, I need to stay with Windows. And to answer a comment my Martin above, I was perfectly fine with my Windows 7 Professional OS and I am perfectly fine with my Windows 7 Enterprise at work. I presently do not see any advantage to upgrading from Windows 7 to Windows 10, and on both of my Windows 7 machines I had automatic updates turned off and the update set to inform me of the update and I will decide what updates to install. I do not trust MS to decide what is best for me; they proved that over and over again years ago. Sorry for my long comment, I thought it was necessary. I have notifications turned off but I will periodically check in to see if there is useful news. I am an American citizen and I live in Vienna, Austria and therefore a considerable time zone difference with the states.

  105. tagMacher said on December 22, 2015 at 7:45 pm

    I noticed couple of days ago that one of the users on the Win10 desktop had an error with the start button and was getting logged out every time she hit it. Turns out her profile was corrupt as was the default profile. I copied her data to another safe place, deleted her profile and then found I could not create any new users, local or otherwise. Some digging led me to the solution of deleting the default profile and replacing it with a copy from C:\Windows.old which, guessing by the date 04/Dec, must have been my pre-update version.

  106. Martin said on December 22, 2015 at 5:37 pm

    Yes Ron, but what am I counterbalancing the risk against ?
    I have yet to hear any worthwhile gains from moving to W10 with all its bugs – “some PC’s run better on it” doesn’t cut it for me !
    Are there any, or is it just hype ?

  107. Ron said on December 22, 2015 at 1:39 pm

    Actually, I’d say the security risk from not running updates is very high. And while 10 is not the magic cure all MS wants us to believe, some PC’s run better on it.

  108. The Old Mouse said on December 22, 2015 at 1:58 am

    I hear all the complaints in this fascinating thread, and also those saying Windows 10 s the best ever.
    None of this helps me: I have a perfectly usable Windows 7 system and I have heard no reason why I should move to Windows 10 – what can I do that I can’t do in Windows 7, or what is so much better that justifies making the move ?
    Meantime I’ve turned off Updates in Windows 7 so that I don’t arrive at Windows 10 by accident – I judge the security risk of doing so to be negligible.

  109. Jack said on December 21, 2015 at 3:30 am

    All my Bluetooth devices and programs were removed, but not entirely. Bits and pieces were still there e.g the Bluetooth control centre but my keyboard and mouse however both disabled. New house, no old shit laying around to plug in and reconfigure, guess I’m the dip shit for trusting technology..

    1. Ron said on December 21, 2015 at 12:09 pm

      Oddly enough, bluetooth devices had not worked on my home built tower with Asus mobo from day 1, but after a clean Win 10 install BT is working perfectly on it.

  110. Bo said on December 19, 2015 at 2:24 pm

    I have an ASUS eeebook. My first problem was the bios and making room for a Linux distro. 8.1 was terrible so I had nothing to loose to use Windows 10. It worked well i got rid of a lot of the shit apps. I will refuse updates since they are all about Cortana, Edge and other apps I don´t use. I also have a Lenovo and bios was OK and I was able to get rid of all M$ stuff and I can boot whatever I like. With ASUS I had problems booting from USB and with legacy boot. Their contract with M$ might be secret so I as a user isn´t informed that they want to make it hard or even impossible to use a non M$ OS. And if this is the situation with modern hardware this is the new M$ strategy against Linux. Embrace and kill. Pay, use and love it. I payed for it when I bought the computer, I use it but I would use it less If I had a dual boot with Linux. I payed the hardware and I payed the software. So why do I use it? I am sure I will solve the boot problems and I have 8.7 GB for a distro. There are a lot of non M$ programs I like and a lot of users that is using it without beeing M$ fan boys like me. 2 distros is a minimum for me and I can just as well use Windows 10. What I really like is the anti M$ spying programs and I am sure they will ameliorate by time.

  111. louis said on December 19, 2015 at 11:54 am

    yes I have to agree with all..what a bunch of A- HOLES ..just don’t care what they are doing to there customers..
    do they not even think before they react…I swear .from now on will buy apple products..I will pay more but will get a reliable product…

  112. ehelldane said on December 18, 2015 at 1:46 pm

    The update reinstalled windows apps like “sports”, uninstalled the Classic Windows 7 games I had installed from a third party, and reset some “default” app settings. And of course it reset a bunch of other registry, system, and update settings… but I have a quick list and .reg files for quickly fixing most of that.

    I’m only really irritated by the reinstalled software and the uninstalled software. The update said nothing about re-including uninstallable desktop apps, or removing installed user apps.

    They should really have offered a page during install that says “Do you want to install these windows apps?” and/or “Windows would like to uninstall the following apps; Would you like to allow this change to your system?”… they were my apps, MS should keep their hands off! Offering due to incompatibility is one thing. Warning about a possible incompatibility would actually be great. Uninstalling or even installing windows apps I had already removed… absolutely asinine!

  113. Alli said on December 17, 2015 at 1:33 pm

    I didn’t notice anything removed. I DID notice like 8 new programs installed all of which I don’t care anything about ESPECIALLY if it’s just bloatware like a trial version of Office that I already removed once!! Updating my computer without my consent is one thing or rather it’s bad enough but to install a bunch of programs and features I do not want is unacceptable. I knew when I had to get a new laptop back in Sept that I should have tried to get one with 8.1 instead of 10! To be honest, until this I haven’t had any issues with 10 but this really pisses me off!

  114. Vanna said on December 16, 2015 at 3:17 pm

    Ron, I have my files backed up on an external drive, so I will be wiping C. Will report on results! :D

  115. Ron said on December 16, 2015 at 2:18 pm

    Assuming you’ve backed up any data on the C drive (don’t clear the others), do it. Mine seemed to go better when done from a dvd instead of other methods.

  116. Vanna said on December 16, 2015 at 2:12 pm

    @ Ron, I’m going for a wipe and tomorrow hopefully a clean install. This way I can organise the PC so that if there are any more screwups I can wipe and reinstall. I have sat on my hands for a week and a half now because I’m afraid my schizo PC will corrupt anything I do with it in this state. It has already corrupted a digital painting so I am going to go for a disk and a format of all the stuff on the extant PC so that it can decide what it wants on there as I put it all back on.

  117. nomore said on December 16, 2015 at 12:15 am

    after updating, and taking all night to do, i’ve spend 18 hours with microsoft tech support who determined a complete reinstall is the only fix to their “update” ive got to agree, 10 is a complete disaster and should never have been released out of the alpha stage… reinstall is going great.. linux installs finds all the hardware and in considerably faster… thanks microsoft.. new life to old machines with the release of their malware (patches)

  118. Brad said on December 15, 2015 at 7:58 pm

    I have upgraded one of my machines to Win 10 but now that I know that MS is playing these kinds of games, that will be the last Win 10 upgrade.

    The rest of my machines will stay at 8.1 and if forced to get off of 8.1, I will go to Linux.

    Microsoft has gotten to be every bit as arrogant as Apple and IBM

  119. David said on December 15, 2015 at 1:54 pm

    I’ve had nothing but issues since getting Windows 10. On the first big update, I ended up losing my start button, Cortana and my task bar. So, had to create a new user account in order to allow me to use my start button to get at the updates. Got the latest updates, which fixed my start button/cortana issue, but now created a problem with my sound. I have no sound. Microsoft tech tried to help but couldn’t. My sound was working fine prior to the last update I did. Really dreading going to Windows 10 so soon. Should have waited six months or so to workout all the bugs. Probably should have stayed at Windows 7. I don’t like the fact that Windows 10 deletes stuff just because it’s incompatible. Wish they would give you some kind of warning that it isn’t compatible and give you a chance to find your own solution.

    1. cheesed off said on December 22, 2015 at 10:49 pm

      Same situation for me on the sound issue, it was working fine before the update, then sounded like a dalek afterwards. Reinstalled the device and it’s better but not back to full working order with some sound issues still persist in some applications where there weren’t problems before.

      Also had programmes being uninstalled without my permission (CPU-Z), didn’t ask for all the new features that are supposedly things to get excited about, so removed all the ones I could. It also brought back things that I had previously removed such as Get Skype (when I already have the desktop version thank you).

      Will definitely wipe my pc and reinstall 7 over the Christmas break, computers that do whatever they want without permission is a step too far for me.

  120. Vanna said on December 15, 2015 at 12:40 pm

    After days of trials, hours with online MS tech crew and a lot of brain boiling I have accepted that my Windows Upgrade must have become corrupted during delivery and there is nothing anyone can do about it. I am going to wipe the disk and buy Windows 10 disk and start all over again.

    Tooling up … going in …

    1. Ron said on December 15, 2015 at 6:00 pm

      Buy a Win 10 disk? Why – just create a new one yourself. Really easy.

  121. Whatthefmicrosoft said on December 15, 2015 at 5:33 am

    Lost CCleaner uninstalled by itself, Corsair headset driver not working anymore. Really unhappy the computer it doing what it feels like , not impressed

  122. loxmyth said on December 12, 2015 at 4:13 am

    When my PC restarted after the update, it said Speccy and Ccleaner was gone. So I searched for them through the “Everything” software and found them in my Program Files. Doubled clicked on the exe and they still work fine.

  123. Booga said on December 11, 2015 at 5:34 pm

    Yep, lost CCleaner too.
    Haven’t noticed anything else yet.

  124. CS said on December 11, 2015 at 4:16 pm

    Just installed the Win 10 update and it removed both my printer drivers and scanner driver. Had to re-install all three. Bollix!

    1. Ron said on December 14, 2015 at 6:49 am

      Odd about the printer drivers; assuming the printers are fairly popular Win 10 ought to have had drivers for them.

      Not that I’m a big fan of the processes used for updates and upgrades. You have very little control. There are bugs and problems to deal with. One of my favorites is a need to turn off antivirus software before running the installations.

      One important note; your system should be well backed up before doing these, plus if you can, don’t have data on the drive used for the system (C:). I eventually did a clean reinstall not of 1511 but of the original Win 10, then did the 1511 upgrade with no further issues so far. And an odd side effect; the bluetooth system now works for the first time just using the drivers that came with Win 10 as opposed to those from the mobo provider.

  125. Vanna said on December 10, 2015 at 9:31 am

    I have had to turn off sleep mode because that is what started all the bs and now if it goes into sleep it doesn’t come out without a restart. Plus none of the other problems are fixed, I can’t revert to a previous version, Updates link is gone and settings too. I’m sending my PC in tomorrow to see if anyone can fix things. If not, I’m going to have wipe and reinstall something. I detested Windows 8 but it looks like I might have to go back. Apparently one can buy Windows 10 on a disk. (I love having disks.) Could it be that the updates for free are betas and those of us who said yes are guinea pigs?

  126. Ron said on December 10, 2015 at 8:55 am

    Just installed the Windows 10 1511 update, which removed my CCleaner program!
    I used CCleaner also to manage other programs then Microsoft. (e.g. the Google Earth and Chrome Caches)
    Have they become insane at Microsoft!?!?

  127. ME said on December 10, 2015 at 12:02 am

    I left my computer on sleep mode last night, came back from work tonight, opened the computer and it was off, ok, turned it back on, logged and got a nice full screen text scrolling telling me that they have updated my computer…My VPN app was there but I have to set it up again and login. Then my ESET antivirus app tells me that I have some windows updates, and indeed and had a 2nd update and I bet if most people click ont the “check for updates” you will get it too, and that 2nd update removed CCleaner apparently because it was marked as “malicious software”…..

    I was reading some of the comments and some people really lost important stuff, losing CCleaner doesn’t bother as much as someone walking in my house without my permission when I am not there, then turning on my computer, remove files and leave a nice note telling me they did it because it was the best for me……….So many wrong things about this………

    That’s my 2 cents..

  128. JP said on December 9, 2015 at 11:24 am

    Windows 10 update ran on my PC last night and this morning I realized that it had uninstalled my USB dual-band wifi and turn on the crappy system wifi (which I had disabled) – WTH! The device was still plugged into the USB port and I’m lucky that this ‘update’ didn’t destroy it… immediately turned off automatic updates.

  129. Vanna said on December 9, 2015 at 9:35 am

    I liked Windows 10. Then came the November upgrade which I received on about 6 December. It has broken the associations between desktop personalize and Settings and Windows Upgrade link has vanished from Control Panel. My File Explorer thinks I have Windows 8 and my System info thinks I have Windows 10. I can’t do anything about it because all restore points have been wiped and I can’t reset the PC because that is gone too. My Windows button on the Start bar is dead on left click and so are Notifications and a number of other links. I have a strange split image on the desktop and can’t change it. So where I was positive about Windows 10 before the November upgrade I am now negative, and stuck. Mostly because Microsoft hasn’t made any moves whatsoever to apologise or provide a fix.

  130. Marianne said on December 7, 2015 at 4:47 am

    The November update deleted all my files. Pictures, music, documents. I didn’t even know an update was due. No chance to back up files. And I had no other backups. They are seemingly all gone now. 15 years of work, friends, family, gone now. Oh yeah, and looking at all of the info about the update, they say it won’t affect your personal files. What a lie. I am so sorry I ever heard of Windows 10.

    1. Arthur said on December 8, 2015 at 11:42 pm

      Had the same problem.. I’m really pissed off with them..
      Any sollutions so far? =(

    2. chesscanoe said on December 8, 2015 at 9:12 pm

      The December Patch Tuesday Windows update again went smoothly for me 2 hours ago. CCleaner was not removed, and I am at Version 1511 (OS Build 10586.29) per DOS cmd “winver”. IE11, Edge, and Chrome have not yet updated to the latest Flash.

  131. Nathan said on December 6, 2015 at 6:41 pm

    Okay, so I have had it with Microsoft Windows.
    Got the Free W10 update a couple months ago, I heard alot of positivity of better performance. This better performance was all true at least for the first few weeks.
    Now I’m fairly keen on keeping my systems up to date either on OSX or Windows and setting that to my own schedule and turning off auto update. But, evidently I forgot to turn it off. and I just thought with a simple update that Windows wouldn’t change any of my system settings. Yet it did.
    Last night windows decided to update during the night, although it was nice to have update occur during the evening, it’s inconvenient to have to wait for windows to finalize the update while you are trying to use it.
    Also, as it’s finalizing, text appears on the screen “We have some new trick we excited about”, and “don’t worry, we haven’t changed any of your system preferences”. Evidently this was a complete lie because Windows decided to complete debauch and remove my Intel ProSet drivers and apps. WHAT!!!!
    Now I have to go through my Mac book, download the latest driver again and install and possibly go through a long and tedious process and reinitializing my wireless card. Why would windows do something like this, this sounds like something that might happen on a MAC if you have unregistered software and you update.
    To be honest as well, since I updated to W10 i’ve had problem with my Intel Proset software, it would constantly kick out when I switched network locales and it was becoming a pain in my ass. I’ve never been completely convinced that the problem lies either with Intel software and how it intergrates and communicates with W10 or maybe vice Versa. But now I am 90% sure that W10 is the cause for my Intel ProSet issues.
    I like how Mac uses only APPLE and Intel hardware and software, they’re proprietary and it makes it much easier to keep OSX up to date with the latest versions. Easier to track the integrations and communication of just the two software manufacturers.
    Although I enjoy my new OSX 10.10, it has some advantages that Windows just doesn’t provide. And by far my experience with W10 has been quite positive. It is slightly faster than W7, but as I continue to update it get slower and slower, over the past few months.
    I’ve done a vast variety of system cleans and deep cleaning. I just want to say Windows, You’re loosing your reliability.
    Yes, I still prefer you over OSX 80% of the time, but there was a time when I could say that 95% of the time.
    Windows, you need to keep your open source basis for your OS’s because the hardware/software specked and built for your system isn’ meant to integrate with proprietary OS. MAC, keep your proprietary systems, softwares, and hardwares.
    WINDOWS, Stop trying to be like APPLE.
    You can’t do it!

    I’m going to go back to W7 and use an SSD for my OS’s for best performance.

  132. RyB2242 said on December 6, 2015 at 5:12 pm

    I down graded to Windows 7 to give Microsoft more time to work out bugs or provide rationale for these issues. This can be done through system restore for those of you who have upgraded in the last month (or possibly two).

  133. LondonON said on December 5, 2015 at 8:22 am

    Also, FYI: Windows 10 Version 1511 Build 10586.17 *silently* removed Minecontrol (

    Notified me of the other removed apps via notification, including Intel SmartConnect ( with this message: “Compatibility Assistant – This app is no longer available – Intel(R) Smart Connect Technology was removed from your PC because it doesn’t work on this version of Windows. Learn more” and takes you to

  134. gspbeetle said on December 4, 2015 at 1:21 pm

    I found it funny that how “sfc /scannow” is complaining after updating to 1511 and how a micro-SD card can screw up your update at 40%…

  135. RyB2242 said on December 4, 2015 at 1:14 pm

    Just updated windows 10 software out of annoyance because it kept harassing me to do so when I had Win 7. CCleaner was removed during the update and my trac pad is now slow and buggy…

  136. Anonymous said on December 4, 2015 at 2:14 am

    I just updated my windows 10 on my Lenovo Flex 2 laptop and not one of my programs vanished, and yes I do have the latest version of CCleaner on it.

    The only problem I had was that once everything in the icons tab in the lower right froze and would not work, but after I shut it off, counted to 30 and then rebooted the laptop, everything has been working fine since then. In fact I am connecting at speeds of between 50 and 80MBPS with bursts of over 120MBPS.

    The only thing I can say is I have had no trouble with windows 10 or any of the updates/upgrades

  137. MPAndonee said on December 3, 2015 at 5:56 pm

    Ok, so how do you fix it?

    Delete the update?

    I can’t go back with system Restore because it wasn’t turned-on after I installed Win10.

    1. FlyingSkaarj said on December 3, 2015 at 6:34 pm

      Same problem here, system restore disabled.
      Fortunately I had an image of my hard disk. I just had to restore it.

  138. Maou said on December 3, 2015 at 2:35 pm

    I guess Enterprise users aren’t affected? Nothing changed here, and I got a bunch of old software.
    Or maybe this has something to do with the way my O.S its configured, because I completely removed the Store and all its apps, use Shutup10 and other two privacy tweakers.

    1. FlyingSkaarj said on December 3, 2015 at 6:13 pm

      !!! BEWARE OF CCLEANER !!!

      I use ccleaner since years now without any problem. So when I saw that 1511 update removed it from my computer I was a bit surprised. So I installed it again and used it as I did before to cleanup the windows.old folder and other temporary files. Then i used the registry cleaning tool. At next reboot some store apps lost their taskbar icon (mail, calendar, photos and maybe others), some other just couldn’t launch at all like “Movies & TV”…etc.
      I tried to repair apps through powershell and everything turned to hell !
      For the first time Ccleaner totally destroyed my system. That’s probably why MS removed it automatically from latest update. Explaining why should be better. Fortunately i had an image of my hard drive…
      So take care guys…

      PS: sorry for my english mistakes

      1. Steve Chase said on January 9, 2016 at 8:14 pm

        I think MS purposely removed ccleaner and other software because they don’t want you using anything but their own. They are not looking out for us,except for our money. People are able to reinstall ccleaner and use with no problams, that should tell you something. Don’t worry about your English mistakes.

  139. Ge said on December 2, 2015 at 9:12 pm

    The W10 upgrade removed Spybot Search & Distroy, Speccy and Ccleaner on my machine.

  140. Gordon said on November 30, 2015 at 5:46 am

    Windows 10 upgrade deleted CCleaner on my Acer desktop as well. Search of the PC finds no trace of it. Since these comments indicate it will work with Windows 10, I guess tomorrow I’ll download the free version again.

    1. Gordon said on June 22, 2016 at 4:25 pm

      Time for another comment, I guess. For the last week or more I get a Microsoft One-Drive popup when I move past my lock screen to the desktop. It wants me to sign in using my microsoft account, and then offers a “What’s this?” link that talks about access to the store, oneDrive, Bing, MSN, Office, Skype,, and Xbox live. I don’t want to see this every time I boot up. I can x out of it, but I can’t see any way to prevent it from appearing in the first place. I can only assume it is the result of an automatic update to Windows 10. Are others getting this box too? I think one objective of the popup is to get me away from using Chrome as my browser.

    2. Gordon said on December 20, 2015 at 9:07 pm

      I haven’t yet re-installed CCleaner because of a couple of posts. After using Windows 10 for 3 weeks I can say I like how it is organized and everything seems to work okay, but there are many annoyances:
      (1) When opening zip folders containing jpg images in my preferred Window Photo Viewer, I no longer can advance from one jpg file to the next image in the slide show format. That was convenient, but now I have to open each jpg file separately.
      (2) When opening pdf files in a zip folder, Windows 10 no longer uses Reader as the default and it no longer is even an option. These open via Microseoft Edge. If I want to use reader, I have to unzip the files. Then I have the option to open the files with Reader.
      (3) In an update, Windows 10 auto-installed a program called 3D Builder which suddenly is the default for opening jpg files. I previously had Paint, Photos, Windows Photo Editor, and Zb Module (Zoombrowser). I don’t need another program, especially one that came uninvited.
      (4) I kept getting the message that I need to reinstall Dolby Home Theater v 4 because it isn’t working correctly. I don’t see that it isn’t working correctly, so I finally turned off notification for that issue.
      (5) When printing I had to reinstall the link to my Brother printer and make it the default. Why?
      (6) Messages tell me that Windows Insider Preview and Qualcom Athenos Blue Tooth Suite 64 were uninstalled when I downloaded Windows 10 because they do not work on this version of windows. Why keep telling me this every time I boot up? Again here, I turned off notification for these things.
      (7) Zb Module came with my Canon digital camera, and I always have used it to load images from my camera. It is the easiest tool I know of for cropping and making other modifications to images. Post- Windows 10, however, it no longer is the default that opens automatically for transferring images to my computer from my camera. Windows 10 wants to use another program that it installed during the upgrade. So I have to cancel out of that program and then open Zb Module on my own. I can’t figure out how to make it the default program again.
      (8) There are new folders in my Documents on This PC folder, for example, My Paper Port Documents. They are empty, but why were they installed without my consent?
      (9) I usually cannot click on an on-screen window and move it to another location on my screen on the first try. Often it takes 2 or 3 tries before I can drag it to a new position. Never had a problem with this in Windows 8.1.
      (10) Whenever I use a flash drive, the flash drive shows up twice with identical content when I enter File Explorer. First it appears under “This PC” but then beneath that it appears again as its own separate thing.
      (11) Yesterday I also had my Documents folder listed twice with identical content. I could access files from either listing, but this issue disappeared as quickly as it appeared. Something strange is going on, and I’m not sure what.
      (12) Has anyone else had more frequent disruptions to Internet service after installing Windows 10? It’s probably not due to the upgrade, but I have had issues especially when trying to access yahoo email.

      1. Gordon said on January 8, 2016 at 3:49 pm

        Curiously, I also notice that #9 on my list seems to have been resolved with the upgraded modem software from AT&T. So 2 down and 10 to go….

      2. chesscanoe said on January 7, 2016 at 5:04 pm

        As Gibbs says in the NCIS TV show, “I don’t believe in coincidence.” :-) Glad to hear you’re running reliably now.

      3. Gordon said on January 7, 2016 at 4:55 pm

        Re my #12 from December 30 which chesscanoe commented on, the connectivity issue got worse in the days after this post. I could use the internet for an hour without issue and then, all of a sudden, I would lose the connection a half-dozen times or more in a period of 5 minutes. Then I would have to disconnect (because my computer still showed I was connected) and reconnect. Yesterday morning I finally called AT&T. They remotely upgraded the software to my modem, which is supposed happen automatically but doesn’t always happen. My modem apparently had been lost in the cracks. Yesterday I used the internet most of the day with no incidents, and I haven’t lost connectivity yet this morning. An AT&T technician was in my area yesterday evening checking the outside wiring, and his readings said everything looked good. So is the timing coincidence? Or did Windows 10 force the issue because it wasn’t entirely compatible with the older AT&T U-Verse software?

      4. chesscanoe said on December 20, 2015 at 10:04 pm

        Re your (12) : I had to install a router firmware upgrade and a new router app and driver to get my USB2 printer to work “wirelessly” through the router. I get good speed and reliability now, connected either wirelessly or by USB3 connector converter to ethernet.

    3. Jersey Girl said on November 30, 2015 at 2:34 pm

      Had to download the driver again for my Epson WF-2650 printer, this update deleted the printer completely from my tablet. My desktop computer seems ok after the update.

  141. Michael said on November 29, 2015 at 5:31 pm

    Cloned my Windows 7 installation to another SSD as a backup; just in case. Installed Windows 10 and then updated to the latest version. The update removed Speccy and my auto-login settings, that’s all. Re-installed Speccy and it ran fine. Bought and installed Start8. All my other programs were unaffected.

    Things look good.

  142. Cragg said on November 28, 2015 at 4:40 am

    I don’t know so much that we need Windows 7 back, but patch upon patch upon patch in Win 10 cannot be good for the stability of an OS. Perhaps we need WINDOWS 11 !

    P.S. I can now add a #10- to my list above. Today at our office, we could no longer print invoices on our multi-part paper in an older Dot Matrix Printer (granted, t was really old), but worked well under Win 10 until the update. There is no fix, and no driver will install. We now need to use a laser (more expensive) and toss out our remaining boxes of multi part invoices.
    Thanks a lot MS!

  143. Don Gateley said on November 28, 2015 at 12:12 am

    Can you still buy Windows 7 to install on a new machine that comes with Windows 10? If not, I guess I’m working on my final computer.

  144. Mara Pemberton said on November 27, 2015 at 8:29 pm

    They should have left WINDOWS 7 alone!

  145. Mara Pemberton said on November 27, 2015 at 8:24 pm

    Since the last update I have not been able to use the OverDrive Media Console map to listen to the books I can download from my local library.

    Nor can I change any information in Microsoft Account site in Windows 10.

    So many smart people and they don’t check out the Upgrade before they launch it! WTF! They must have blinders on.

    Since Bill Gates and Bill Ballmer have left, the new CEO or who ever is the new HONCHO has not done a very good job in improving CUSTOMER SERVICE relationships. Why take our rights away as to what we download on our computer. Stupid.

  146. Cragg said on November 27, 2015 at 4:33 am

    Here’s what happened to me after th Nov 24 2015 update on a Dell i7 Inspiron laptop.

    1. Dell System Detect GONE and cannot be re-installed (gives an error that there are missing files)
    2. Piriform CCleaner GONE
    3. Wifi is very flakey
    4. HP OfficeJet 8610 Scan program and driver GONE
    5. Bootup very slow
    6. PDF default changed to Edge (I reset this)
    7. Edge default home page reset to Bing
    8. Sound today during a webinar was intermittent, but don’t yet know enough if this was my end.
    9. Screen flickers and I get a message that the display driver crashed and has re-set itself (Happened all afternoon, but has not repeated)


    The inability to get Del Drivers is what bothers me the ost, as I feel that many of these are driver related.

    Hopefully someone from Microsoft will see this. I know from researching that I’m not the only one.

    1. nathan said on January 17, 2016 at 5:45 pm

      hi am using window 7 after some updates my sound driver was uninstalled -i updated the sound driver but still no sound – pls let find those updates and remove them

    2. DIMEBAG said on December 19, 2015 at 9:07 pm


    3. Divakar said on December 6, 2015 at 9:21 am

      Nice list. On a Dell Inspiron i3 I have so far noticed CCleaner kicked out, and got a HP warning on first boot after the update that my HP printer drivers need the original disc to become usable. I did not trust this system before – did all my critical work on Ubuntu, and will soon replace this Win10 virus with Ubuntu.

    4. Jersey Girl said on November 30, 2015 at 2:33 pm

      The update deleted my Epson WF 2650 wireless printer and driver. WTF ?

    5. chesscanoe said on November 27, 2015 at 2:29 pm

      I’ve been running Ccleaner since I got this laptop preinstalled with Windows 10 in September. Cc has been running continuously since then, and I always update this free version as soon as they email me a new version is available. I’ve never seen a problem. Very weird problem others are having; hope Microsoft figures it out soon.

  147. XenoSilvano said on November 26, 2015 at 5:11 pm

    I upgrade to the latest version of Windows 10 a while ago, already I have notice that Microsoft Office 2016 has been completely uninstalled from the system, I do not know whether this is related but the disc writing program know as InfraRecorder that I had installed immediately withdraws to the background where it remains inaccessible after begin executed, the portable version does the same.

    1. XenoSilvano said on November 27, 2015 at 5:33 pm

      On second analysis, I do not think the issues I mentioned above have anything to do with the latest Windows 10 update. The issue I was experiencing with Office 2016 was probably due to me having installed 2 different version of the program on the same computer which lead it to malfunction. I still have not figured out why InfraRecorder is not working.

      1. XenoSilvano said on November 28, 2015 at 2:44 am

        The issue a mentioned in regards to why InfraRecorder was not working is discussed in the link below:-

        I have been experiencing absolutely no problem with CCleaner what so ever, it is still installed and working just fine.

  148. Anonymous said on November 26, 2015 at 4:56 pm

    Yeah, lets just trust microsofts get out of jail free card that its just a bug… everything is done for a reason when you put that much funding into a product.

  149. Anthony J. said on November 26, 2015 at 12:20 am

    “The removal itself is bad enough. First, Microsoft should have the decency to inform users about the issue before the software is removed. Either do a check prior to running the upgrade or afterwards.

    Then, all reports indicate that the forcefully uninstalled software would install and run fine on the system without issues. This makes it more likely that a bug caused the issue and that it was not a deliberate action programmed into the update.”

    Pick one — Microsoft did it on purpose and should’ve informed users before removing software, or it was a bug & not a deliberate action. Both cannot be true. If it’s a bug, is anyone the least bit surprised that Microsoft released an imperfect update? And if it was intentional then I agree, Microsoft should inform users before removing software. But until they or someone else confirms it either way, what’s the point in bitching about it? Just inform people about the issue, keep it brief and we can all move on with our lives.

    1. JohnMWhite said on November 27, 2015 at 4:38 pm

      You can move on at any time. People do have the right to complain about their OS removing their software if they wish. The author does not have to ‘pick one’ when both are clearly provided as possibilities. Personally, I find the notion of a bug somehow accidentally uninstalling software to be extremely unlikely. Uninstallation is a very deliberate action the OS has to take, it is not the same as overwriting some files.

  150. Jeff said on November 25, 2015 at 7:29 pm

    Windows 10 … spies on you, uninstalls your apps, forces unwanted updates on you, embeds an app store into an OS where it is utterly unneeded, removes controls and options once available in previous versions.

    0/10 would not upgrade.

  151. Victor said on November 25, 2015 at 4:22 pm

    Can i get a link for that wallpaper with Fallout? I can’t find it online

    1. Martin Brinkmann said on November 25, 2015 at 5:23 pm
  152. Oxa said on November 25, 2015 at 3:29 pm

    Microsoft’s behavior is egregious. At one time Adobe was considering brute force installation techniques for Flash, but backtracked when it received massive vociferous opposition. The same should happen here. Microsoft will cave if its Big Brother approach is widely publicized and heavily criticized.

    “Microsoft should have the decency to inform users about the issue before the software is removed.” MS should do more than that. It should give users the choice as to whether the software is removed, something like “Microsoft has determined that this program is incompatible with Windows 10. Do you want to remove it? Yes No Remind me later”

  153. BentCircuit said on November 25, 2015 at 1:57 pm

    Should I take this as an indication that they no longer care whether Enterprise customers trust them with mission-critical systems?

  154. Benom said on November 25, 2015 at 1:43 pm

    These ever increesing bugs/”features” of windows 10 sure makes it hard for me to love this os.

    decressing harddrive space (check your disk manegment and see how many small recovery partitions are present now)
    resetting of default apps,
    unstainstalling of apps,
    privacy settings getting reset,
    reinstalling apps already uninstalled

  155. chris_blues said on November 25, 2015 at 11:23 am

    Gee, I am very happy with my Debian Linux! I don’t miss Win for a second. Most of all its spyware attitudes…

  156. Uhtred said on November 25, 2015 at 10:06 am

    surely there is always a risk with upgrading an OS that existing software might not be compatible, is it that hard to write a code that detects non-compatible software, lists them and warns user that these may not operate correctly or be removed during the upgrade?

    1. Anonymoose said on December 26, 2015 at 5:42 am

      Not really. MS already know hows to code a Windows dialog box, so all they need to do is format the list, and design a box to display it. Hell, MSDN even has detailed documentation for most of the Windows interface, and their preferred C-family languages (C, C++, and C#) as a whole, so even if the people working on the updates somehow don’t know, the guy who designed the GUI’s different window-creation function calls might be sitting in the cubicle right next to theirs.

      Dialog boxes:
      Windows & Messages:

      Not from MSDN, but this one’s useful, too:

      There’s not really an excuse for not at least prompting the user.

  157. Awest said on November 25, 2015 at 9:45 am

    We are in 2015. Snowden, prism, patriot act and more.
    Windows should not be used anymore by people.
    That’s it. Keep in peace and switch off.

    1. Anonymoose said on December 26, 2015 at 5:32 am

      So, who’s going to rewrite every single program that at least one business, entrepreneur, student, or general user anywhere on Earth needs for other operating systems? Windows will reign until and unless the alternatives get as much support as it does. And frankly, unless a program is designed from the ground up to be portable, introducing portability in the future requires a complete refactoring (changing the internals without affecting the external behaviour). So… while the alternatives are fun, and a power user can make them work, they’re not really a viable option for the world at large.

  158. Ai said on November 25, 2015 at 9:29 am

    Windows did this ever since wndows vista you paranoid dummy – chill out and see the world as an opportunity rather than an offense to your personality

    1. system admin09 said on November 25, 2015 at 2:56 pm

      Nothing compares to Windows 10. There is nothing so bad out there that treats users like morons.

      If you let yourself be treated like this now – it wont get better. Microsoft is a wolf treating users like sheep.

    2. Corky said on November 25, 2015 at 12:53 pm

      No it didn’t, maybe you should backup your claims with proof instead of throwing insults at people.

  159. ilev said on November 25, 2015 at 8:12 am

    “The Microsoft Services Agreement allows Microsoft to change or discontinue certain apps or content where we deem your security is at risk,” a Microsoft spokesperson told GamesBeat in August. “Software that is pirated or botted places the safety and security of our customers at risk, including a higher risk of malware, fraud, public exposure of personal information, and poor performance or feature malfunction. We remain committed to protecting our customers from the risks of non-genuine software and protecting the intellectual property of developers of all types of content.”

    1. Aron said on December 8, 2015 at 6:52 pm

      I think “non-genuine” is a euphemism for “not licensed from Microsoft”.

  160. Lurking Again said on November 25, 2015 at 7:43 am

    The more I see about W10 I am beginning to wonder when MS steps on a nuclear land mine and gets nailed in a very nasty lawsuit. Removing software, installing beta drivers, privacy issues, and the lack of control over updates will eventually cause someone some serious problems. When that happens expect the legal beagles to start salivating. I am aware the EULA tries to force arbitration but I suspect it could be broken under the right circumstances like a class action lawsuit.

  161. Njoi said on November 25, 2015 at 7:25 am

    Its amazing how retarded you are… Who cares if a small bug made the update uninstall a couple of hardware diagnostic programs? Sure you will lose 10 min extra installing them again big deal.

    Fact it windows 10 is fantastic and everyone that actually tried it knows that, its no accident that it is already poised to be the most popular OS in the world. The few dimwits who are paranoid about having your information taken ( even though its clearly just information that is used to improve the OS with the exception of the information used by cortana that you can disable) will have zero impact overall.

    1. Anonymoose said on December 26, 2015 at 5:28 am

      …And then MS pulls and rebuilds an update because of privacy setting issues.

    2. Corky said on November 25, 2015 at 12:49 pm

      Can’t tell if troll or being serious, I’m going to go with troll as anyone with a modicum of IT knowledge would know AMD Catalyst Control Center isn’t a hardware diagnostic program, and they would see what the implications are for uninstalling software without consent of the user.

      Also if Windows 10 is so fantastic and is already poised to be the most popular OS in the world then why are it’s usage statistics so awful? I mean its only just over taken an unsupported 14 year old OS, its still used by less people than that other disaster OS Windows 8.x and going on the rate that Windows 10 is gaining market share it’s not going to overtake Windows 8.x for another 6 months.

      1. system admin09 said on November 25, 2015 at 2:53 pm

        You can’t use logic and common sense to communicate with the deluded. It just doesn’t work.

  162. Dante said on November 25, 2015 at 3:33 am

    Am avoiding wondoze 10 like a Muslim plague. They both go Boom.

    1. Josh Rubin said on November 25, 2015 at 9:12 pm

      Sorry to interrupt. It would be nice to skip the cheap shots at Muslims. My niece is a Muslim, and I would like to help resettle some refugees in New York City. Of course you can say what you want; I just don’t want to encourage it.

  163. jasray said on November 25, 2015 at 2:53 am

    So WHY do all of you continue to use Microsoft Windows? There are options. Grab a Mac. OSX is Wonderful. It sounds like there is more enjoyment in complaining about some little program that disappeared than in realizing what benefit is gained. And this little Speccy program didn’t disappear on ALL computers and not ALL users are complaining, so maybe it has something to do with–Do I Dare Disturb the Universe?

    I have Windows 10; the November update updated without a blink; the computer responds faster than any other computer I own–and I still prefer to use Linux. If She, Goddess Windows, treats you so rudely, why don’t you walk away? Cowardice, sloth, greed, etc.

    1. kalmly said on November 26, 2015 at 4:05 pm

      Because there is a plethora of applications written for Windows, not so much for Linux and OSX. When that changes, I will switch. I am hanging onto Windows for as long as I can. However, sorry as I am to say it, the day approacheth, when I will be forced to switch, great software or not.

      Last night, I went to bed knowing that the computer I said good-night to, would be the same computer that greeted me this morning. Same lovely layout, same beautiful wallpaper, same applications, all working just the way I want them to, none of their settings changed, nothing removed or deleted. That’s because I’m using Win 7 with automatic updates turned off, and across the room is an XP machine that has also kept all its settings and applications for another night. I won’t be able to get that from Windows if I “upgrade”. So that leaves me little choice but to get on another train.

      But I don’t like the idea at all.

    2. JohnMWhite said on November 25, 2015 at 7:22 pm

      What on earth are you talking about? You have no idea how many users here have switched away from Windows, are considering it, or are simply unable due to workplace commitments. To throw around terms like cowardice, sloth and greed suggests an absolutely unhinged response to people daring to voice their opinions on Windows 10 and its various issues.

    3. Nebulus said on November 25, 2015 at 7:19 am

      So I’m not allowed to ask a software developer to create quality programs that also won’t spy on me? Especially when I pay for their products?

      And I am sorry to tell you, but there are not REAL alternatives to Windows, no matter if you look at OSX or at Linux. As long as you cannot do exactly everything you do on Windows on another OS, that OS doesn’t count as a viable alternative.

      1. Aron said on December 8, 2015 at 6:48 pm

        You can ask, but they don’t have to listen. You aren’t paying for their products, you are paying for the right to make certain limited use of their intellectual property, on their terms, as described in the EULA which you agreed to. (You did read every word of it, like you said you did when you clicked, didn’t you?)

        Either you can put up with Microsoft doing whatever the EULA says that they can do, or you can whine to them and fantasize they they might listen to you and change their agenda which is undoubtedly designed to maximize shareholder value (good luck with that), or you can sue them if you think they have violated the EULA (good luck with that too), or you can find (or create, or help fund) a way to do what you need to do on another operating system. It’s up to you.

      2. burnr said on November 25, 2015 at 2:38 pm

        Mint can’t do exactly what Windows does, yet it DOES DO exactly what I want it to do. So for me, Mint most certainly is a viable alternative.

      3. Lurking Again said on November 25, 2015 at 7:39 am

        @Nebulus – Often the functionality is available on both OSX or Linux but not the specific programs. So the real question is whether one is using a program that has no functional equivalent on OSX or Linux. I am in the opposite situation, most of what I do is easier done on Linux than Windows; mine is a rare situation.

  164. JohnMWhite said on November 25, 2015 at 2:18 am

    Windows 10 has flat out become malware. It is astonishing to me that Microsoft would allow this to happen. Cue a chorus of fanboys insisting that nobody should be surprised by Microsoft’s actions, but in the real world, this is stupid and negligent. You don’t make billions of dollars through stupidity and negligence, however evil one might be. While they have long not been on the side of privacy or consumers, Microsoft have at least tried to maintain a degree of trust as a computing institution. Design missteps, bloated code and wonky drivers are one thing; getting updates without user consent, changing your settings and deleting your software are quite another.

    Does Fallout 4 work well on Mint?

  165. chesscanoe said on November 24, 2015 at 11:48 pm
    1. Cragg said on December 15, 2015 at 3:42 pm

      They can’t replace my old invoice DMP printer drivers that were removed, and windows 10 won’t allow their reinstall since it’s “not compatible. Now I need to throw away about $700 worth of pre-printed invoices and cheques.

      Maybe they will pay? :-)

    2. chesscanoe said on November 25, 2015 at 6:07 am

      I updated Windows 10 Home on 2015-11-19 with no huge problem with KB3118754. Today 2015-11-24 at 22:11 EST I updated again with KB3120667 and it too was successful – checking out my privacy options shortly. After restart, TIWorker.exe ran for a minute or two at maybe 20% CPU – haven’t checked that out yet.

      1. chesscanoe said on December 3, 2015 at 1:35 pm

        I guess I’ve been lucky with Windows 10 Home which was preinstalled on my laptop and first used in early September. I’ve seen almost none of the glitches so many report here. I’ve not had programs removed, and my personalization has not been disturbed through the latest KB3116908 update, bringing my Windows 10 level to Version 5111 (OS Build 10586.17). I determined this with the winver command (useful since at least XP days). If you use Win-s shortcut and then search for winver, you can click the result to see the build info, FYI. I hope I stay lucky….

  166. jern said on November 24, 2015 at 11:37 pm

    What do you expect? If you run Win10 your computer doesn’t belong to you any more – it belongs to Microsoft. Microsoft is just letting you borrow it.

    1. Carole said on November 28, 2015 at 5:32 am

      Yes, that’s what is happening. Since I do love Windows, I have decided to regard my computer as an appliance borrowed from Microsoft, and to use only software that I can replace without further expense. Also I am trying to bear in mind that they don’t seem to respect my privacy as much as I do.

      Let’s hope they decide to return to more reasonable policies.

  167. Nebulus said on November 24, 2015 at 11:27 pm

    I stopped caring about Win10 a while ago, but it is pretty funny to see that I was right :)

    1. hirobo2 said on November 25, 2015 at 4:18 pm

      Me too. I actually previewed Win 8.0 and bought two licenses after it was launched. Currently don’t give a shite for Win10.

  168. dostiers said on November 24, 2015 at 10:37 pm

    Microsoft started regularly taking deliberate aim at its big toe with a .44 starting with Win8. Now it seems it to have progressed to using a drone. How long before it nukes itself into oblivion?

    1. Robert said on October 11, 2016 at 3:49 am

      No need, MS headquarters in Redmond is close to where the US Navy keeps it’s nuclear powered submarines toting nuclear tipped trident missiles … Seattle/Redmond will be the first to go when the shit hits the fan: “Chairman of the Joint Chiefs of Staff Joseph Dunford warned Congress that the implementation of a No Fly Zone, a centerpiece of Hillary’s foreign policy strategy, would result in World War III” :(

    2. Anonymoose said on December 26, 2015 at 5:07 am

      I’d hope they just hit the guy that makes these decisions, not the entire company. They’re actually pretty smart when they take their brains out of their derrierres, but it seems some of their higher-ups have a fetish for the appearance of the inside of their own rectum. (For an example of the “actually pretty smart” thing, most students have a combination spreadsheet program/rendering program/game engine installed on their computer: Microsoft Excel (seriously, see ). For an example of the “brains in their derrierres” thing, see Win 8’s GUI. Other examples include IE11 in the “pretty smart” category, and IE1-10 in the “brains in their asses” category; this also shows roughly how long it takes them to listen to their customer base and actually fix their issues, considering they started fixing IE with IE8 (released in 2009), but didn’t actually get it to “viable for the first time since Netscape Navigator was around” until IE11 (released in 2013).)

      So… chances are Win 10 will live up to everyone’s expectations… a couple months before Win 11 comes out.

  169. Yarro said on November 24, 2015 at 10:31 pm

    Speccy gone, but CCC and CrapCleaner still there.
    Didn’t even knew Speccy was gone until I read the article. Not notification!

  170. Flyer said on November 24, 2015 at 10:21 pm

    It is not a problem whai is uninstalled by who gives rights to MS to uninstal ANYTHING on my own computer???
    I am not Win10 user and I don’t even think to be but I have noticed reading this site, every update creates new time consuming and privacy problems.
    Am I the only one who sees it is just absurd?

    1. Blade said on November 25, 2015 at 10:50 pm

      If you’ve ever done a Windows upgrade before, you would likely have run into this process. There’s been a “incompatibility list” of software that is automatically removed when upgrading since at least Win 7.

      1. nagi said on November 26, 2015 at 8:23 am

        The problem is, many of these programs are actually compatible. The very same versions will reinstall and continue to work without any problem.

    2. Dave said on November 24, 2015 at 11:29 pm

      No-one gave MS the rights to do that on your computer, but anyone who agreed to the Windows 10 EULA did give Microsoft those rights. Can no-one remember more than a few weeks ago? It was all over all the tech sites, even if you didn’t read the EULA. MS can remove anything they want without warning. It is explicitly stated. Further more, the Windows 10 EULA isn’t explicitly limited to Windows 10. That thing is a lifestyle agreement for everything.

      1. Aron said on November 25, 2015 at 9:15 pm

        I hope everyone noticed the part of the EULA which gives them the right to come to your house and uninstall any of your organs that they need to take to transplant into a board member to keep them alive. Because they think you owe them that much for the privilege of using their products.

        There’s nothing that I want to do so badly that I’d install Microsoft Windows on a computer in order to do it. If I can’t do it on Linux, I can survive just fine without doing it at all.

      2. Klara said on June 11, 2018 at 6:14 pm

        A bit late, but no Aron, their EULA is not only non-enforceable (because you did not have to read to the end to click next and be done with it), but also illegal because whatever programs you have are yours to have and not Microsoft’s so their EULA can’t, regardless of what they wrote in it, give them the right to delete them. The only reason why this whole thing didn’t explode into court is because people were too tired after making their stuff work again to bother, but as soon as any update deleted any part of a program you paid for that did not come from Microsoft you do have the right to sue them for it.

  171. TekWarfare said on November 24, 2015 at 10:07 pm

    I installed Windows 10 and it slept with my wife. Never again.

    1. Pants said on November 24, 2015 at 10:54 pm

      I started the upgrade, went to bed .. woke up with a wife, three kids and a f**king mortgage. Never again.

  172. jimp said on November 24, 2015 at 9:24 pm

    I also had Speccy removed. And some of my batch files didn’t work after the update. But everything is fixed and working now.

    I actually like Windows 10. They brought back the menus and I like having something new to work with. There are problems, but so far nothing serious. And there was notification that a program had been removed, even though it was unnecessary because it really works.

  173. Jon Forrest said on November 24, 2015 at 9:02 pm

    I had installed Microsoft Media Center. It was working great! After doing the upgrade, it’s gone (I know that Windows 10 doesn’t include MMC but doing a little googling shows a way to add it).

  174. Tommy said on November 24, 2015 at 8:32 pm

    The update didn’t remove my Radeon drivers or the CCC? I’m going to check others applications but so far nothing changed for me.
    I have no idea what happens and why but this is surly not a good thing to do.

  175. Pants said on November 24, 2015 at 8:14 pm

    Sheesh, it just keeps getting worse and worse. The knobs deciding MS’ overall policies need their heads examined, with a kitchen blender. Does no-one at MS put themselves in the customer’s shoes, and consider all the ramifications? Does everyone at MS think there is no such thing as bad press?

    The “hits” just keep coming…

    As far as I’m concerned, Windows10 is not a viable OS. The constant f*k-ups and unwanted changes do not make for a stable work environment. Besides, it’s just a crippleware advertising spy platform for their app store. It’s a piece of sh*t and I’ll be migrating all my clients to Linux as the need arises.

    1. Jeff said on November 25, 2015 at 7:27 pm

      Couldn’t have said it better myself.

      1. JohnJ said on December 8, 2015 at 5:50 pm

        Neither can I so I’ll just repeat it…

        “[Windows 10 is] just a crippleware advertising spy platform for their app store. It’s a piece of sh*t…”

  176. Brian H. said on November 24, 2015 at 8:09 pm

    When I upgraded from Windows 7 to Windows 10 I also lost Catalyst Control Center – and again when I upgraded to 1511. It also removed my software for my HP printer with each update. It has been very frustrating having to install hardware again. It also keeps forgetting the “auto-hide the taskbar” setting. I’m half tempted to go back to Windows 7.

  177. Red said on November 24, 2015 at 8:03 pm

    I also had the exact same problem with Speccy. It got uninstalled, I installed it back, works fine.

    I have another issue tho, regarding the latest update. The sounds of the notifications in Action Center is gone, even if the notifications continue to appear.

    Sound Scheme is the same, every single other sound works fine.

    Anyone else having this issur with the notifications sounds in Action Center?

    1. Blade said on November 25, 2015 at 10:49 pm

      I’d suspect that they probably have toned down the annoyance factor greatly. I think I’ve filed about 100 feedback mentions of how absolutely obnoxious the notifications were. I bet others have done more.

  178. Mushaf said on November 24, 2015 at 7:57 pm

    I’m now even more convinced to stay with Windows 7 for as long as possible.

    It’s so frustrating how Microsoft pushes forced updated to Windows 10 users without extensive testing when most of them don’t have the option to disable updates.

    1. strejf said on November 25, 2015 at 12:43 pm

      Without extensive testing?

      Canary ring: A few hundred people testing>>
      Operating Systems Group: 2000 people testing>>
      Microsoft: 120 000 people testing>>
      Windows Insiders Fast:>>
      Windows Insiders Slow:7 million people testing>>
      Windows 10 RTM build (Current Branch): 130 million people “Testing”>>
      Windows 10 Pro/Enterprise (Current Branch for Business):12 million people “testing”>>
      Windows 10 Enterprise (Long Term Servicing Branch)

      1. system admin09 said on November 25, 2015 at 2:46 pm

        Nice list but I’m supposing that each update is pushed onto those computers for testing in a piecemeal way and then any issues addressed. What isn’t happening is that all of those updates is bundled into one push and then this installed onto the system with the philosophy of the bundler (like altering privacy settings – ‘accidentially’)

        If there is such a thorough testing procedure, then why do they continue to stuff up so majorly. Its not even an argument, its a fact. This amount of stuff ups didn’t happen with any other OS.

        Something is broken in the way they are producing the updaes and it needs to be fixed fast. Its got nothing to do with who is testing the updates.

      2. ... said on November 25, 2015 at 1:10 pm

        Well apparently it isn’t enough lol, cause they keep managing to somehow mess things up.

  179. Tim said on November 24, 2015 at 7:56 pm

    Yeah, removes CCleaner aswell. And not just the program, but also all the settings that go with it, so you have to set it back up again from scratch. And that includes re-installing Windows with the option set to keep all personal files, apps and settings too.

    I only realised because the tile was missing on the Start Screen, no notification from Windows that it had been removed what-so-ever.

    1. Carole said on November 28, 2015 at 5:04 am

      It completely uninstalled and removed the free version of CCleaner for me, too. I had my notifications turned off, and I didn’t stick around while the computer was updating so I didn’t realize it had happened until the next morning when I was going to run CCleaner and couldn’t find it. Honestly I didn’t have a clue as to what had happened to it. Wondered if there was some weird kinky intruder in my house who was running around removing software from peoples’ computers during the night. LOL!

      Once I figured out what had happened, it was quick and easy to download and install CCleaner again, and it seems to work fine for me. Not a problem. I do wish I had known in advance. Next time, I’ll print out a list of all software on my computer and check after the update to make sure it’s all still there.

      Oh, and also I think some of my settings were changed, but they were easy to change back.

      I don’t LIKE Microsoft’s new desire to control our computers by doing things like removing software and making lack of privacy the default in many cases, but I do like Windows quite a lot. So for now I will tolerate it and hope for the best. I can occasionally be heard muttering “Oh Brave New World” under my breath.

      1. Ken said on December 4, 2015 at 1:40 am

        CCleaner disappeared right after Win10 1511 update. Checked Registry (REGEDIT) > Edit > Find “UpgradeCompatibility”. CCleaner was uninstalled!

    2. farmers said on November 26, 2015 at 1:00 am

      Interesting. I now know why a colleague phoned me the other day to say he couldn’t seem to find ccleaner since we installed the ‘November’ update. We’ve since ascertained it’s not on the machine at all, but definitely was before as I used it on that machine before the update.

    3. Blade said on November 25, 2015 at 10:47 pm

      Did not remove CCleaner on my 3 PCs.

    4. Jeff said on November 25, 2015 at 3:19 pm

      I had the same exact experience. No CCleaner after updating to the latest build.

      1. Jean said on December 2, 2015 at 7:59 pm

        I use two laptops. CCleaner erased from one, and I was notified that this had been done because of ‘incompatibilities’, and nothing at all happened to CCleaner on the other. However, I have lost the 2-finger scroll feature from the touchpad of the second computer (a relatively new ASUS F555L series model).

        I’ve been quite happy with Windows 10 so far, even though I can’t get rid of a number of apps that I’ll never want to use, but I’m really puzzled about the CCleaner situation.

    5. Albert said on November 25, 2015 at 11:11 am

      BS. 100% BS. CCleaner installed. All patches installed. 100% BS.

      1. Robert said on October 11, 2016 at 3:16 am

        Albert is an MS troll, probably one of the panicking new bosses or underling who hopefully will be “let go” :)

      2. Martin said on February 8, 2016 at 12:31 pm

        It’s not BS.
        I only noticed yesterday that my Ccleaner shortcut was missing. At first I thought the icon had just moved to another position on my desktop(the usual thing) but no, it was gone. I then searched my computer and found not a trace of it apart from the few registry backup files I had made. This didn’t happen when I upgraded from 8.1 to win 10 last year but, when I received a major update recently.

        I really can’t believe MS think it’s ok to remove my software without any prompt, warning or advisory. I bought my first home computer back in 1983 MS and I don’t need or want your protection, I just want a stable OS….a bookshelf to hold my books, not burn which it thinks I’m not big enough to understand.

      3. Kenny said on January 22, 2016 at 7:22 pm

        Its not BS, I lost my CCleaner as well

      4. Marcos said on December 18, 2015 at 11:08 pm

        this is as BS as that other person claiming CCleaner makes a mess in your computer. It makes a mess when you use the wrong settings… Almost 2 hours waitng for this upgrade to be finished for this? And yes I was forced to do it as the computer refused to behave until it was done. Seems that Microsoft is back to Win95 days, when they released a new OS without having any driver for your devices ready.

      5. Anonymous said on December 16, 2015 at 11:52 pm

        Ccleaner was also uninstalled with the update

      6. Anonymous said on December 14, 2015 at 10:19 pm

        I lost CCleaner

      7. Jake said on December 13, 2015 at 12:09 am

        Here because CCleaner was removed from my system upon updating to 1511. Noticed because of the blank space in the start menu.

      8. Tor Rent said on December 12, 2015 at 1:24 am

        BS is Blue Screen or so???

      9. Craig said on December 8, 2015 at 8:52 pm

        I never usually write on these pages, but here i would just like to state that it is not 100% BS, but 150% true. WINDOWS 10 DOES REMOVE CPUID, HWMONITOR AND CCLEANER ON THE MOST RECENT UPDATE AND FIRST UPGRADE. Also when i reverted back to windows 7 ultimate it crashed my computer and lost all my drivers, which made me do a completely fresh reinstallation and reboot. It may be different for others but it happened to me……THIS IS WITHOUT ALL YOUR DATA, KEYBAORD STROKES AND WEB SEARCHES ALL BEING SOLD TO 3RD PARTIES. IF YOU OPT IN OR OUT…..WELCOME TO THE FUTURE OF THE INTERNET.

      10. MassiveLoop said on December 6, 2015 at 6:17 am

        100% NOT BS — CCleaner and Speccy are both missing on mine.

      11. Joe Blow said on December 5, 2015 at 5:36 am

        You, Albert, are cognitively challenged, or a Microsoft developer, which I realize is largely if perhaps not entirely redundant.

        CCleaner was deleted from my machine as well, without notice, and whether it is entirely safe to use in a Windows 10 environment, or perhaps not, is completely irrelevant.

        Microsoft simply overreached, and decided that they owned, or effectively controlled, all of the files on my computer, and they didn’t bother to concern themselves with my wishes. As an experienced and quite competent developer, which is to say that I do not work for Microsoft, I am forced as a matter of necessity to use applications which depend upon Windows, an arguably dismal operating system in any variant. However, I am encouraged by Microsoft’s recent hubris, as deleting products they don’t own and expecting users to remain tolerant of their underwhelming product is an entirely unreasonable expectation.

      12. Elaine said on November 30, 2015 at 3:52 pm

        My husband and I have identical laptops. We each did the upgrade from Windows 8.1 to Windows 10 at the same time. My laptop retained CCleaner, my husband lost everything associated with CCleaner. I think this shows that there is not a definitive answer as to whether the Windows 10 upgrade definitely does, or does not, remove CCleaner!

      13. Silverdart said on November 30, 2015 at 3:26 pm

        Sorry, Albert, but you’re wrong on this one.

        I did exactly as instructed and, alas, CCleaner was entirely wiped from my system. So was Lavasoft’s Ad-Aware.

        It’s not BS. I’m curious, though, what settings you used since if the upgrade didn’t delete your files but deleted everyone else’s, what you have different.

      14. Bea W said on November 30, 2015 at 1:17 pm

        Same experience as Dan here, but MS didn’t tell me about that one! Thanks to Tim’s comment, I checked, and CCleaner is no longer on my computer. Now I wonder what else was uninstalled without my knowledge.

      15. Dan said on November 27, 2015 at 1:31 pm

        I have updated 4 machines today and had to re-install Ccleaner on all of them. 100% no BS.

      16. Tony said on November 26, 2015 at 11:48 pm


        Your remark is foolish, all the way down.

      17. Corky said on November 25, 2015 at 12:31 pm

        So because it hasn’t happened to you it’s BS?

        Wasn’t people like you calling BS when people were reporting that the November upgrade changed their privacy settings? Something that Microsoft have recently confirmed was actually happening.

  180. Andrew said on November 24, 2015 at 7:54 pm

    I feel like this November Update has been nothing but a mess. Hell, I can’t even upgrade yet because of issues. They seriously need to move back to the Service Pack method of updating instead of treating it as an OS upgrade every ~6 months or so. I doubt people want to download 3GB for every “upgrade”.

  181. jasray said on November 24, 2015 at 7:51 pm

    A rhetorical question I assume: “Who in their right mind would install an operating system that might remove installed software?” We aren’t having any problems over here with Linux Mint. Not sure “why,” with all of the problems encountered with the first version of Windows 10, people continue with the operating system.

    Logic would dictate a return to the stable version of Windows 7 or Windows 8.1 long ago. Banging head against wall–why? Windows 10 isn’t going to suddenly change, so “why” is a really good question for anyone having problems.

    The Lifecycle of the earlier incarnations of Windows is such that no one can be that desperate for “free.” I mean, 2020 is far into the future. The magical word, “FREE.” Capitalist propaganda really works!

    1. steve k said on December 23, 2015 at 7:50 am

      Blame it on Microsoft not “Capitalist propaganda”

    2. Jill said on December 11, 2015 at 7:37 pm

      NO! I, for one, did NOT intentionally update to Windows 10. My stupid computer kept asking to do it, and even if I said NO, it kept requesting to update it. I tried to stop it, but it did it anyway. I am not a computer person (needless to say), which is why I despise Microsoft products so much… you have to know things that the “average” person doesn’t.
      Now, this STUPID “upgrade” has deleted Post-It Notes from my computer… those Post-It Notes were important, now they are lost. The computer just started installing Windows 10 without my consent. This is ridiculous. Why would a company FORCE their stupid software on people, and then delete programs???!!!! I hate Microsoft. I’m going to the Mac store now, thank you.

      1. Tallula said on March 11, 2016 at 2:45 pm

        Go to a lawyer, Microsoft needs to be sued with a class action. It can’t possibly be “legal” to remove software from someone else’s computer. I bought my computer, I paid license fees for the software on that computer and NO ONE, NO ONE has the right to remove software except ME. Someone really needs to challenge the legal right for Microsoft to screw with anyone’s computer.

        Who does Microsoft think they are anyway? BIG BROTHER!!

    3. ch100 said on November 27, 2015 at 10:02 pm

      A possible reason is that some people just go through the issues and fix them, get experience and improve their knowledge down the track and gain a competitive advantage when the OS is widely adopted sometime in the future. This is very common at least for those people working in the IT industry and it is not only about Windows. All the other Operating Systems and major software products have their share of issues.

      1. Muts said on March 12, 2016 at 11:39 am

        so true man, i feel ya.
        most people have os knowledge of a caveman.
        most issues are with the people using it and the lack of experience.
        99% of issues is easy to google and solve.
        i for one never had any problems wich i couldnt solve.

    4. Blade said on November 25, 2015 at 10:46 pm

      Because when you have hundreds of millions of users, the number of people who have problems with the updates is likely below the margin of error.

      Unlike other operating systems that are still stuck in 1986 as far as usability goes, and the UI designers are doing their damndest to go farther backwards.

    5. Dave said on November 24, 2015 at 11:24 pm

      Quite a good comment. I’m sticking with 7 since 8.1 still has some issues (and control panel is still a mess in that one).

    6. Andrew said on November 24, 2015 at 7:56 pm

      No, I think people are just early adopters and grinds through the pain. I am for one, I struggled through Windows ME and Vista.

      1. Roger said on November 25, 2015 at 8:32 am

        And I miss the good old days of Windows 98

  182. Rick said on November 24, 2015 at 7:43 pm

    You even have to disable updates to win7 and win8 as MS forces through unwanted changes.

    1. Zlat said on February 17, 2017 at 4:31 pm

      Fucking windows 10 did exactly the same as You say! Deleted whole my start menu, where I needed to rebuild it again, with whole categories I had…
      Certainly, I’ll downgrade to Win8.1, and NEVER recommend win10!!!

      Maybe, this would be useful to the community, which I found in the net:


    2. Silver said on March 31, 2016 at 6:24 pm

      It forced me to update to 10 today, no consent asked, just a forced restart, and proceeded to pop up “Cannot run this app on your PC” Messages on programs such as GuildWars2, music softwares and more. A workaround (opening through the files, not a shortcut) seemed to “Fix” the issue, and they ran better than ever on the faster system. Until I closed one and tried to get back in, only to find the files had mysteriously migrated into my delete bin. Really, microsoft?

  183. alex said on November 24, 2015 at 7:36 pm

    It’s amazing how much of a clusterfuck Windows 10 is. I have disabled updates at this point and will probably go back to Windows 7.

    1. Anonymous said on February 16, 2018 at 4:09 pm

      hey to everyone. i updated to 10 from 7.. it all screwed up of course. I got £300 in cards off Microsoft

    2. Steve Marcy said on February 16, 2018 at 6:19 am

      After many months of assisting frustrated clients I just started the etition “Microsoft: STOP Changing My Settings and Deleting My Applications Software!” on

      My goal is to reach 100 signatures to build momentum in order to get Microsoft’s attention in an attempt to save everyone (worldwide!) frustration, downtime and unnecessary expense. It’s very bad practice to change Windows 10 users’ settings and delete non-Microsoft software during their “update” process without obtaining the users’ permission each time. In most cases, that permission will NOT be given, but currently users are not offered a choice.

      If you have a chance, I’d appreciate it if you would “sign” the petition found here:
      It may be a futile exercise, but we might garner enough attention to get the message across directly or indirectly.

      Thank you for your consideration and help in this matter!

      1. Erik said on February 16, 2018 at 7:14 am

        Just move to Mac OS and don‘t pay Microsoft anymore. When enough people over the world don‘t buy their bullshit, they will have to close. But I know, it‘s a long way and they are rich. But as long as people follow them, there‘s no chance. Nice idea, your petition. But useless.

      2. steve said on February 16, 2018 at 4:30 pm

        why would you make such a rude comment/reply – let others express – it’s meant to help!

      3. pbug56 said on February 16, 2018 at 7:32 am

        Apple is just as arrogant, getting more so. They put more effort into marketing then quality.

    3. Anonymous said on February 20, 2017 at 5:14 am

      why are these clowns not in jail?? Throw the top 10 suits in jail with baba!!!

    4. Anonymous said on December 29, 2016 at 6:44 pm

      me tooooooooooo!!!!!!! windows 10 is terrible it does not if have a way to run programs that eve have a little age to them. dump it, I am. I’m going to find an old copy of windows 7 somewhere..enough is enough

      1. pbug56 said on December 30, 2016 at 4:30 am

        Age is not the issue. A big issue is trying to run 16 bit programs on a 64 bit system. And some programs stop running because of tricks and shortcuts programmers took that no longer work. And btw, much of what works on 7 also works on 10, even things MS says won’t, such as Microsoft games and widgets, but they do need help to work again.

    5. Jim Dove said on December 12, 2015 at 11:28 pm

      I’ve had 10 installed on all but one of my systems (total of 4 with it) and all have worked OK until now. Sigh, guess I should have known it was too good to last. To go back, means losing a couple of new installs, that may not reload due to install counts.

      I WILL NOT be installing the update on the remaining machines!

    6. Aimz said on November 26, 2015 at 8:25 pm

      Hey, so about Nov, 18th 2015 Windows 10 did a update 1. when I came home I could not connect to internet. (after several hours finally) 2. Now for 3 weeks I have had no PC and this is a brand new all in one with a 28 inch smart touch screen and not to mention I lost my college documents was unable to do finals 4. Brand new $1500.00 so I pay $300 to fix it another update comes through and done. 5. Now that I have lost my pc all my files, microsoft sucks!!!! assholes so over 3 weeks this is 4 and still nothing black screen no sleep trying to fix this not eating I start school in 3 days!!!! it is all useless & to top it off my laptop had the same gmail so I cannot get by the login screen and then my phone will not stop going off factory reset the phone 4 times I am getting notification for nothing…. Microsoft nor Windows give a shit…I have been in college for almost 3 years not missed one point for my psychology degree you know how embarrassing it is when your school calls or anyone somehow there are call restrictions???? WTF had to close my gmail tied to all this crap and lost my college one as they are being transferred somewhere in the EFFEN system…. I need reliable help if anyone could help would be so much appreciated!!!! ~Amy

      1. cybernard said on October 25, 2022 at 9:28 pm

        Plug in a USB thumb drive.
        Boot a linux LIVE iso.
        The GUI is different, but you should be able to use it to copy all your important file to the thumb drive you plugged in. Oh and backup c:\users\username all of it
        Now that your data is safe
        Make a Windows Media Creation Tool USB ( a totally different usb drive)
        Re-install Windows

        Update everything
        reboot to make sure it works
        Put your file back

      2. gremlin said on September 3, 2016 at 3:37 pm

        “As per our discussion I will be sending you a prepaid visa card of $300 USD i.e. around 230 GBP as after the forced upgrade of Windows 10 your system went to a no boot situation and you had to money to a local technical shop in order to get the system up and running. Also you will be contacted shortly by the VISA company with information on card amount, usage guidelines, and ETA for arrival.”

        This was from a microsoft rep when i experienced the exact same thing as you all have, i upgraded to 10 but wanted to revert back to my Windows 7, it said files had been deleted, 3 weeks of no pc and calling microsoft, i then got prmised $300 for my troubles.

      3. Mad Hatter said on April 30, 2016 at 1:18 pm

        Linux (a OS I’ve been running since the early 90’s) is and has always been a open beta type of OS so if your expecting to not have any issues what so ever don’t, that being said depending on the flavor you choose your mileage will very, Mint and Manjaro have many decent flavors to choose from .
        Backing up your “Home Folder” is really the only thing you have to do to save personal files from those oops moments, as far as gaming run the steam app and you’ll probably find that most of your games will run better and at higher graphics settings then on any Windows (Ex. fallout NV on a low end PC with Windows 7 graphics mode set to medium, same PC running KDE (a Linux flavor) graphics set to high and ran with no issues) .

        Apple is feeling the pinch as of now I believe due to not only over pricing machines but also due to Linux being the Free option to their users pay upgrade feature .

      4. TheCodeSniffer said on November 13, 2021 at 5:28 am

        For bleeding edge games, run Windows for maximal performance. For literally anything else, run linux – there are many popular and stable distros. It isn’t a “beta” OS unless you decide to use the flavor-of-the-week. For development, it gets more complicated — you should probably stay away from the Windows toolset unless there is some burning reason/feature you need from it. Platform independence is really a useful trait- libraries like wxWidget (free) & Qt (paid) are much better than the Microsoft alternatives, IMO. Also they don’t invent nonsensical terms for things that are already defined in formal computer science. If you look at the Microsoft documentation for their AI – you would think that they *just* invented the entire field themselves, rather than nomenclature and traditions dating back to the 1970s being both historically important and providing useful ways to encapsulate complexity of a problem domain. (Not sure what Microsoft has redefined the phrase “problem domain” to be.. but you get the idea.)

        There are plenty of “political” reasons to stay away from M$, and also security/privacy oriented reasons, financial reasons, efficiency reasons, etc. If you need to use it- I suggest dual booting, or running Linux in a virtual machine (like virtualbox). If you actually need any real privacy- Windows is completely compromised- even the virtual machine won’t help you. For actual privacy, the only real options out there are TAILS and Whonix – with the caveat that even these awesome OSes won’t stop you from being an idiot if you decide to publish your PIID on some website. ps: When people say “linux”, they (usually) actually mean GNU tools, or on rare occasion POSIX- unless they are microkernel developers. By its very recursive defintion, GNU isn’t linux.

      5. Anonymous said on January 21, 2016 at 9:43 pm

        Maybe that’s what I should do for a living..install your choice of Linux distro (dual boot) to save folks from these dire situations. I really liked XP and 7 but Microsoft seems to have no regard for the future or for looking out for its customers..

      6. James said on December 26, 2015 at 4:39 pm

        Bill slackass Gates and MS Windowless POS OS constantly disappoint – they don’t check it out before releasing and cause immense grief and Apple is getting as bad. How is Linux?

    7. Anonymous said on November 26, 2015 at 7:17 pm

      I just want to say, Official software that has been removed on my system already had new software to replace it by said manf.

      So for my gaming rig this is just fine. (using amd oh and the new drivers from amd the crimson edition.. ROCK)

      1. zyme said on December 17, 2015 at 12:46 am

        “CCleaner got uninstalled as well… looking through stuff now to see what else is missing. Im finding holes where programs used to be in my start-menu.”
        Anonymous December 11, 2015 at 7:28 pm:

        CCleaner has always destroyed the usability of most my installed programs and built-in basic windows functions every time I’ve given it a chance, for years, if your computer even starts up again after using it – I’ve never ended up not needing to re-install windows from scratch; even under the most non-evasive “safest” automatic settings. Frankly I’m surprised its not auto-deleted by windows defender or malicious software removal from windows automatic updates.

        BTW: I think the biggest problems are A) People don’t read what the computer pops-up to tell you, and B) people don’t follow Computers rule #1: Always have a backup of anything important, as anything could happen to a file at any time – and have it kept in a separate location if you want that backup to really be at all safe from something happening to the computer. Microsoft gives out tons of free storage and even free web-based office software for editing them – true off-site storage and you could always encrypt the files first if your paranoid. Businesses pay a fortune to do this on their own so to the college student who didn’t take advantage of it, or any of Microsoft’s many competitors free offerings, I guess this has been a hard lesson for you, unless your school work was a massive compressible hi-def movie, you had many options. I hope you learned something from this.

        Further-more; 1511 is an updated build of windows, not a hotfix or a patch, calling it an update is like saying its an update to Windows Vista. If anyone wanted to avoid a program that had known issues with some computers or most likely needed to be re-installed because it changed some default windows settings on install which would have been reset you could have chosen to defer updates when the notification about it was prompted to you, and run the installed program compatibility checker. Windows 8 wouldn’t preserve a single installed application when upgrading a 7 system, and like 10 they’re both NT 6.x generation OS’s, yet no-one seemed to care this much.

        P.S. I bet none of you complain this much when a nasty virus malware or Trojan backdoor gets auto-removed (except if it’s a false positive, in which case you should have a scan excluded directory for placing those in); but applications that can break windows ability to boot or halt updating critical system files mid-process get removed to protect your system, and are reinstallable even if you’re warned that they’re known to not be updated to work with your version of windows correctly.

      2. Anonymous said on December 11, 2015 at 7:28 pm

        Ccleaner got uninstalled as well… looking through stuff now to see what else is missing. Im finding holes where programs used to be in my startmenu.

        Microsoft… go stfu pls!

    8. craig said on November 26, 2015 at 8:06 am

      I downloaded it in September, and had to work hard at migrating some of my software. First of all, they completely messed up the ownership and permissions on my computer. You have to work hard to screw up something as basic as this in an upgrade. For the last month, my computer has crashed every time I try to use the start menu. Now I have to think about migrating back to Windows 8 which I never liked, or hope that they can get their act together. I don”t understand why Microsoft, with all its experience, is doing a progressively worse job instead of a better one.

      1. Robert Bruce said on December 30, 2017 at 7:03 am

        what would be wrong with pushing hard on Windows to maybe revamp Windows Xp Professional, It seemed to be one of the best liked operating systems Windows has ever had. just a thought?

      2. Ellis L. Melvin said on February 7, 2016 at 8:58 pm

        If their engineers had all this experience, why are Windows 10 updates wrecking and destroying so many computers.
        Microsoft really doesn’t care how many computers it ruins, in my opinion, and its Office 316 is another disaster.

      3. Ron said on December 12, 2015 at 4:15 am

        I have an I7-2600k Nvidia 450 based system (not overclocked) that works perfectly on Win 10 10240. The upgrade to 1511 left it with Explorer.exe crashing about once per second, rendering the system unusable. So far no one I’ve asked has a clue. I like 1511, which I’d used in virtualbox ahead of time, so I’d like to go to it, but my PC had to be put back to 10240.

      4. Corky said on November 26, 2015 at 12:09 pm

        The reason Microsoft are doing so bad is because they sacked almost all of their Q&A staff a while back, it’s now the responsibility of the developers to test their own code, and for Microsoft insiders to report problems before they reach the general public.

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