How to configure Recommended Troubleshooting on Windows 10

Martin Brinkmann
Jul 20, 2019
Windows, Windows 10
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4

Recommended Troubleshooting is a new feature of Windows 10 version 1903 designed to fix certain issues on the device automatically when they are detected.

Troubleshooting assistance is not a new feature of the Windows operating system. Microsoft started to release so-called Fix It solutions a long time ago; first as standalone tools distributed ion the Microsoft website and a special Fix-It Center site that admins had to download and run, later on by integrating certain tools natively in the operating system.

Fix-It solutions are no longer maintained as standalone programs but some solutions are available natively in the Windows 10 operating system.

Recommended Troubleshooting

The May 2019 Update for Windows 10 introduced a new feature called Recommended Troubleshooting designed to fix issues automatically. The feature depends on diagnostic data and you will get better results -- read more attempts to fix issues -- if the diagnostic data is set to Full. Whether that is worth is debatable.

Microsoft automatically fixes certain critical problems on your device to keep it running smoothly. We may also recommend troubleshooting for other problems we think will improve your experience.

How much do you want Microsoft to help when we find other issues on your device that we might be able to fix?

Recommended troubleshooting does not give full control over the automatic fixes. The way I read it is that Windows 10 will troubleshoot certain critical issues automatically regardless of the state of the recommended troubleshooting feature.

Administrators may change the default action for other non-critical troubleshooting issues only. Here is how you do that:

  1. Use Windows-I to open the Settings application or select Start > Settings.
  2. Go to Update & Security > Troubleshoot.
  3. The default recommended troubleshooting state is set to "ask me before fixing problems".
  4. You can change it to "fix problems for me without asking" or "tell me when problems get fixed".

Here is what each of the states means:

  • Ask me before fixing problem -- Windows 10 prompts the user before it attempts to fix any issue.
  • Fix problems for me without asking -- Windows 10 attempts to fix any issue automatically without notifying the user or getting the user's okay.
  • Tell me when problems get fixed -- Windows 10 attempts to fix any issue automatically but tells the user about it.

Windows 10 may also list recommendations on the Troubleshoot page in the May 2019 Update.

Tip: you find the included troubleshooting tools by clicking on "Troubleshoot other problems". The tools that were available in Windows 10 version 1809 and previous versions of Windows are still available there. You may also access the troubleshooting history from the very same page to look up previous troubleshooting activity on the device.

Closing Words

It is still possible to run troubleshooters manually and these work just as before. My experience with Fix-It / Troubleshoot tools is mixed as they could not resolve major issues that I faced in the past on numerous devices. While they may work to address very basic and common issues, they are not universal tools that fix any problem that you may run into.

It may be a good idea to use them to see if they resolve an experienced issue as it is quick and of no consequence provided that you configure these tools to inform you about detected issues so that you may give your okay to have them fixed.

Now You: What is your take on Fix-It and Troubleshooting tools built-into Windows?

Summary
How to configure Recommended Troubleshooting on Windows 10
Article Name
How to configure Recommended Troubleshooting on Windows 10
Description
Recommended Troubleshooting is a new feature of Windows 10 version 1903 designed to fix certain issues on the device automatically when they are detected.
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Ghacks Technology News
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Comments

  1. Dan Donx said on January 15, 2023 at 10:29 am
    Reply

    What mental age of reader are you targeting with the first sentence? 10?

    Why not write an article on how to *avoid* upgrading from W10 to W11. Analogous to those like me who avoided upgrading from 7 to 10 for as long as possible.

    If your paymaster Microsoft permits it, of course.

  2. Dexter said on January 15, 2023 at 11:14 am
    Reply

    5. Rufus
    6. Ventoy

    PS. I hate reading these “SEO optimized” articles.

    1. cdr said on January 15, 2023 at 3:32 pm
      Reply

      I used Rufus to create an installer for a 6th gen intel i5 that had MBR. It upgraded using Setup. No issues except for Win 11 always prompting me to replace my local account. Still using Win 10 Pro on all my other PCs to avoid the bullying.

  3. sv said on January 15, 2023 at 6:40 pm
    Reply

    bit pointless to upgrade for the sake of upgrading as you never know when you’ll get locked out because ms might suddenly not provide updates to unsupported systems.

    ps…. time travelling?
    written. Jan 15, 2023
    Updated • Jan 13, 2023

    1. Martin Brinkmann said on January 16, 2023 at 5:49 am
      Reply

      This happens when you schedule a post in WordPress and update it before setting the publication date.

  4. Anonymous said on January 16, 2023 at 8:24 am
    Reply

    Anyone willing to downgrade to this awful OS must like inflicting themselves with harm.

  5. basingstoke said on January 16, 2023 at 11:18 am
    Reply

    I have become convinced now that anybody who has no qualms with using Windows 11/10 must fit into one of the following brackets:

    1) Too young to remember a time before W10 and W11 (doesn’t know better)

    2) Wants to play the latest games on their PC above anything else (or deeply needs some software which already dropped W7 support)

    3) Doesn’t know too much about how computers work, worried that they’d be absolutely lost and in trouble without the “”latest security””

    4) Microsoft apologist that tries to justify that the latest “features” and “changes” are actually a good thing, that improve Windows

    5) Uses their computer to do a bare minimum of like 3 different things, browse web, check emails, etc, so really doesn’t fuss

    Obviously that doesn’t cover everyone, there’s also the category that:

    6) Actually liked W7 more than 10, and held out as long as possible before switching, begrudgingly uses 10 now

    Have I missed any group off this list?

    1. Heinz Strunk said on September 19, 2023 at 3:57 pm
      Reply

      You have missed in this group just about any professional user that uses business software like CAD programs or ERP Programs which are 99% of all professional users from this list.

      Linux doesn’t help anyone who is not a linux kid and apple is just a fancy facebook machine.

  6. ilev said on August 24, 2023 at 7:34 pm
    Reply

    Microsoft has removed KB5029351 update

    1. EP said on August 24, 2023 at 9:21 pm
      Reply

      only from windows update though
      KB5029351 is still available from the ms update catalog site

  7. Anonymous said on August 24, 2023 at 11:05 pm
    Reply

    1. This update is labaled as PREVIEW if it causes issues to unintelligent people, then they shouldn’t have allowed Preview updates ot install.

    2. I have installed it in a 11 years old computer, and no problems at all.

    3. Making a big drama over a bluescreen for an updated labeled as preview is ridiculous.

    This is probably another BS internet drama where people ran programs and scripts that modified the registry until they broke Windows, just for removing stuff that they weren’t even using just for the sake of it.
    Maybe people should stop playing geeks and actually either use Windows 10 or Windows 11, but don’t try to modify things just for the sake of it.

    Sometimes removing or stopping things (like defender is a perfect example) only need intelligence, not scripts or 3rd party programs that might mess with windows.

  8. john said on August 24, 2023 at 11:17 pm
    Reply

    Windows 11 was a pointless release, it was just created because some of the Windows team wanted to boost sales with some sort of new and improved Windows 10. Instead, Microsoft cannot support one version well let alone two.

    1. John G. said on August 25, 2023 at 12:08 pm
      Reply

      Windows 11 is the worst ugly shame by Microsoft ever. They should release with every new W11 version a complete free version of Starallback inside just to make this sh** OS functionally again.

  9. EP said on August 25, 2023 at 3:10 pm
    Reply

    motherboard maker MSI has recently released a statement regarding the “unsupported processor” blue screen error for their boards using Intel 600/700 series chipsets & to avoid the KB5029351 Win11 update:
    https://www.msi.com/news/detail/MSI-On–UNSUPPORTED-PROCESSOR–Error-Message-of-Windows-11-Update-KB5029351-Preview-142215

  10. EP said on August 29, 2023 at 7:32 pm
    Reply

    check out the following recent articles:

    Neowin – Microsoft puts little blame on its Windows update after UNSUPPORTED PROCESSOR BSOD bug:
    https://www.neowin.net/news/microsoft-puts-little-blame-on-its-windows-update-after-unsupported-processor-bsod-bug/

    BleepingComputer – Microsoft blames ‘unsupported processor’ blue screens on OEM vendors:
    https://www.bleepingcomputer.com/news/microsoft/microsoft-blames-unsupported-processor-blue-screens-on-oem-vendors/

  11. Leonard Britvolli said on August 30, 2023 at 10:33 pm
    Reply

    While there may be changes or updates to the Windows 10 Store for Business and Education in the future, it is premature to conclude that it will be discontinued based solely on rumors.

  12. sembrador said on September 5, 2023 at 9:32 pm
    Reply

    My advice, I left win 15 years ago. Now I’m a happy linux user (linuxmint) but there is Centos, Fedora, Ubuntu depending on your needs.

  13. EP said on September 6, 2023 at 11:55 am
    Reply

    motherboard maker MSI has recently released new BIOS/firmware updates for their Intel 600 & 700 series motherboards to fix the “UNSUPPORTED_PROCESSOR” problem (Sept. 6):

    https://www.msi.com/news/detail/Updated-BIOS-fixes-Error-Message–UNSUPPORTED-PROCESSOR–caused-BSOD-on-MSI-s-Intel-700-and-600-Series-Motherboards-142277

  14. Raphael Benzo said on September 24, 2023 at 9:52 pm
    Reply

    I try to disable the Diagnostics Tracking Service (Connected Devices Platform User Services) but it wont let me disable it, any help will be greatly appreciated.
    Tank you for your help

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