Microsoft pauses Windows 10 version 1809 rollout
Microsoft unveiled Windows 10 version 1809, the October 2018 Update for Windows 10 on October 2, 2018 officially.
The company published updated tools to upgrade to a new version of Windows 10 and enabled the update on Windows Update as well but only for users and administrators who clicked on the "check for updates" button manually in the Windows Update interface.
Reports started to emerge soon thereafter that, once again, updates were not processing as smoothly as possible for some users. User reports suggested that personal files were deleted on some machines and that there were a number of issues next to that.
Microsoft itself blocked updates for devices with certain hardware or software configurations outright as these configurations were known to have issues with the new version of Windows 10.
The company posted an update on the official Windows 10 version 1809 support page on the Microsoft website on October 5, 2018. There it revealed that it decided to pause the roll out of the update because of data loss reports by users who performed the upgrade on PCs.
We have paused the rollout of the Windows 10 October 2018 Update (version 1809) for all users as we investigate isolated reports of users missing some files after updating.
When Microsoft released Windows 10 version 1809 to the Insider Channel, some users reported the exact same issue.
Microsoft urges customers to wait with the installation of the Windows 10 feature update; users who downloaded the ISO files manually or created installation media are urged not to install it until new media is available.
The company plans to update the support article when rollouts will resume.
Windows 10 users and administrators will notice that Microsoft pulled the update from Windows Update but also from other company sites. The company pulled the Media Creation Tool for Windows 10 version 1809 from its website as well.
It remains to be seen if Microsoft is fast enough to produce a patch so that rollouts can commence next Tuesday on the official company Patch Day of the month.
Microsoft's track record of releasing feature updates for Windows 10 that break things for some users continues. Our recommendation, to wait with the installation of feature updates to make sure early bugs are sorted out, still stands. Admins who don't want to wait with updates need to create full system backups so that they may restore the previous version should things go wrong.
Now You: Did you upgrade to Windows 10 version 1809 already?
Who’s surprised? Advertised as “no known issues”, except you cannot even install and after that you loose user data.
I did a clean install on 5 computers and an upgrade on one. No problems. The upgraded one had all my tweaked registry settings reset, so I had to do all my tweaking again. On the bonus side, all to me-useless built in apps that I had removed with CCleaner did not reappear, and the new ones got wiped out quickly again with CCleaner. Yes I know, CCleaner. A portable version, and after removing the useless apps, I threw CCleaner away. I don’t understand why Redmond Hitler doesn’t let the user uninstall all the extra garbage apps easily. Because that’s what they are: Garbage. One should be able to remove ALL apps from the system completely. Even Store and Edge, with zero traces left behind on the system. Hell, I’d PAY to get a minimal iso like that. All in all I think Redmond are on the right track, 1809 feels ok so far (after massive tweaking..), even Edge is way better than before. Edge is still not a good browser, but less crappy than yesterday. Who knows, after maybe a couple of years we might get a really really good OS.
“One should be able to remove ALL apps from the system completely. Even Store and Edge…” I have not tried Store itself or Edge and suspect no go, but Revo Uninstaller Pro 4.0.0.0 works well for what I tried. I bought it after the free trial. It does have some minor display issues under Win10 1809, depending how you have customised Win10 1809.
Yeah, but these third-party programs that remove Windows 10 apps..they don’t. They just hide them from you. All the files are still on your drive, dormant, waiting to be reactivated. I have tried many programs. Wise uninstaller showed a lot more removable apps than CCleaner did, but using them resulted in all kinds of errors so I choose CCleaner for my “don’t show me Windows 10 apps” needs. My wish was that Redmond would include an option to safely COMPLETELY NUKE all the garbage they force upon their users. But thats just wishful thinking, Redmond are not in the Mr. Nice Guy business. It’s a greedy, profit-hungry totalitarian entity currently enjoying an almost-monopoly market. Whenever a person or company has that kind of power, extreme a**f*****g ensues. Realities of life. Realities of life are also the fact that Linux in 2018 is a viable option for whiners like myself. Haven’t yet taken the plunge, been flirting the thought, I guess there’s a little sadist in me that really gets off getting tortured by Redmond and then cry about it online. I’m sad and weak. I’m a essentailly a slave. So are you.
I used portable 10AppsManager app to uninstall Windows 10 apps.
So why on the Earth do you even use Windows at all? You said that MSFT It’s a greedy, profit-hungry totalitarian entity currently enjoying an almost-monopoly market. Move to Linux or Google if you think they are better. Stop complaining, nowbody force you to use Windows.
@[email protected]:
* The vast majority of non-Apple PCs come with Windows pre-installed — an intriguing issue to people interested in antitrust — and the vast majority of PC users don’t have the technical competence and confidence to replace pre-installed Windows with Linux or to install Linux as a second boot. Moreover, on very recent PCs in particular, some of the hardware features may not work well (or at all) for a while (or even indefinitely) in Linux — another intriguing issue to people interested in antitrust. There *are* a very small number of laptops and desktops from major manufacturers (e.g., Lenovo, Dell, and HP) that are offered with pre-installed Linux as an option. The problem is, they are very expensive models targeted at professional users, not average consumers — yet *another* intriguing issue to people interested in antitrust. And finally, Linux-specific computer brands aren’t widely known to the average consumer and their products aren’t found at local brick-and-mortar stores.
* Chrome OS is an excellent, inexpensive, historically stable, largely hassle-free choice for non-technical users who just use the Internet. Some of the newer, fancier, more expensive Chromebooks are actually pretty nice machines, too. However, they’re not for users who have a slow, metered, or unreliable Internet connection; they’re not for users who need to do non-trivial locally hosted work; and they’re not for users who need a decent amount of local storage. Moreover, they require that you entrust Google/Alphabet with access to virtually *all* of your computer activity and data. (Even if you’re not an investigative journalist, a tech, trade, or labor lawyer, an infamous dissident, a porn hound, or a criminal, you might not feel comfortable with Google profiling *all* of your personal and political beliefs and activities, to the extent these are reflected in your computer use.) To a lesser degree, you also have to trust that Google won’t decide at some point in your Chromebook’s lifespan to make you start paying for an online service that used to be free (like they did with Calendar/Outlook syncing).
* Macs are expensive and both the hardware and OS are burdened by planned obsolescence. Increasingly, they are expensive or impossible to repair once they are out of warranty.
So, yes, no one is *forcing* people to buy Windows computers — but a lot of “intriguing” factors are twisting people’s arms in that direction.
You can natively remove all the APPs, including Edge and Store, regardless.
Although that option is for administrators and not average users who don’t know what they doing.
This has always been an option in Windows, back in the day we could even remove Internet Explorer (although ill advised, as lots of Software rely on it).
Post your registry tweaks! Id love to learn something new.
So, a weird thing happened: My main browser on all computers is Opera. One of the extensions I use is “Search by image”, by Google. Now, I was writing something on Notepad and noticed a context menu entry: Search with Bing. I hated it the second I saw it, but clicked on it to see what happens. Opera opens up with the BING search page. I spent a bit of time searching Google how to get rid of this atrocity of a “feature”, not even Google could help me.. Oh well, FINE! Stay along then, I just will never ever touch it again. No biggie… Fast forward a couple of hours, I am searching for images on Google and right-click one to choose: search Google for this image. ….ummm, the context menu entry isn’t there. WTF???? I go to check my Opera extensions..it’s gone. I have not removed the extension, and never will, it’s essential to my workflow. Let’s retrace our steps..what have you done to opera today, hmmm..updated? Nope. Tweaked some setting? Nope. Updated something else? Nope. I have done nothing! …oh wait..a few hours ago I clicked on search with Bing in Notepad and Opera opened…Don’t tell me THAT uninstalled my Google extension?????!!!!!! It can’t be.. Surely they can’t be that arrogant and ultra-sucky..? But GODDAMN, that’s what Windows 10 did. MOTHERF****R!!!
@Bobby Blitzer
I would access control panel /recovery and select a previous restore point. And turn off windows updates….use WSUS offline for security updates only.
Well… I’ve installed fresh Windows 10 version 1809 and now I need to reinstall it when Microsoft releases stable version.
Upgraded here with no problems so far.
They dug their own hole by abandoning desktop exclusivity and making one OS (to bind them all) that is supposed to run on everything.
I have set defer receiving Feature Updates to 365 days. I hope that is enough time for Microsoft to fix the bugs.
Same here. I’m on 1709 and after hearing news on the problematic 1803, I set that. Feature updates are so scary now….
I am still on 1703, zero problems…
Why on earth they have to mess with people’s data on documents, videos etc?
It’s not their data to mess around, it’s people’s own libraries.
The only reason I could think of, there obsession to push f*cking OneDrive.
Hey, if you had made cloud backups to OneDrive, this wouldn’t happen.
Microsoft, people will use whatever they want and you can’t do anything about it.
If they don’t want to use cloud crap, they won’t. If they want to use Google Drive, they will use it no matter what you do.
not everyone has their data erased. chances are it only affect those who edited the group policy thing.
why save docs and pics/etc in the default folder in the 1st place?
So those who got tens of installed software applications erased are guilty of editing group policy ?
Shouldn’t Microsoft honor ALL settings and tweaks during an upgrade process ?
@ef
All non tech savvy people save them to the “default” places. Because that’s where Microsoft “promotes” to save them. And they also save a lot of them in desktop. Isn’t Windows an operating system for the masses?
What do you mean not everyone has their data erased? Even if it’s only 1% that’s still UNACCEPTABLE for a commercial paid operating system made by a corporation. If they are incapable to provide a decent OS anymore, they should let their customers know, so customers would know that it’s better to move on to other solutions like MacOS or Chrome OS.
point being, we don’t know who got their stuff erased. none of my stuff is erased, for example. (though all i have in those directories are basically saved game files or whatever that got stuffed there by default) so it’s not a case of ms actively messing with people’s stuff to drive some nefarious agenda.
for all anyone know it’s a case of ms honoring all settings and tweaks except the tweak might be misinterpreting things. hence bug.
see theory about deleting profile
https://www.ghacks.net/2018/10/04/bugs-and-issues-of-windows-10-version-1809/
if that theory is true, then the non tech savvy people are not affected because the non tech savvy people are probably using home which of course doesn’t have group policy editor.
speaking of onedrive, at least with this update, i’m not seeing onedrive being slapped back into my explorer, unlike the last few. (i’ve been removing onedrive every previous update)
” isolated reports of users missing some files after updating”
What about the tens of other bugs with this update ?
A Judge should force M$ to open source this lump of hack-ware or to give it away totally free of cost, they shouldn’t get away with charging for this nonsense.
A total abuse of their near monopoly in the pc market. Their quality-control is non-existent and left to it’s bots or the general public to point out its flaws. We all know this but it seems that they hold all the cards.
I’ve delayed feature updates on all my PCs using the Group Policy Editor. Desktop 4 months (on 1803). Server and HTPC 8 months (on 1709 now). Though the GPE is only available in Win Pro.
So much for Win 10 being like a perfect 10.
It should have been named Windows 9 or Windows 0.1 instead.
In comparison, Win 7 was like a perfect 10.
M$ needs to lose her greed for $ and go back to the drawing board, eg stop forcing Win 10 users to update/upgrade at an untenable rapid pace.
I upgraded to 1809 on 10-02 with no problem. Before doing so I made sure I had enough free space (over 46 gig).
I always wait for up to a month before I upgrade….”standard operating procedure “… :)
No surprise. Windows 10 has been a sh!t show since the beginning!
I postponed the feature-update for 35 days a few days before the 2nd of October. Obviously I knew why I did so. No Windows 1809 before 1st of November! ;)
Yes, I did. And thus I lost ALL data, 100%. Installation of 1809 was fine but the next day my notebook didn’t start and begun flikering. Around 5 times I tried to restart then safe mode. Nothing worked. Finnaly I managed to make a recovery with a reduced image which led to Win 8 backward. I was happy I was able to restart it normally at least.
Could be NVidia Ge Force or which other issue ?
Updated on an original win7 desktop with no issues. Plenty of angst while doing it. Must be a glutton for punishment.
I updated on my I7 920 computer with a GTX 750. The install was smooth but very slow. It took 3 hours to complete. The only problem was the audio drivers were no longer functional. I downloaded the drivers from Realtek and the sound was restored. All the new features were present with the OS and all functioned well.
I dual boot to Windows and Ubuntu. The update from 1803 to 1809 took 3 hours for me too. It always takes hours and I don’t understand why. When I updated Ubuntu from 17.10 to 18.04 it took 20 min and only 1 reboot was required. I like Windows too, that’s why I dual boot, but Windows their updates is a slow frankenstein from the 00s.
Audio is actually working, but there’s a bug in 1809 which sets the audio to 7.1 by default, which may look like the Audio is not working for people using Stereo.
This is two batched major feature updates in a row. Does anyone still believe that Microsoft Windows is the best OS for consumers. Chrome OS and Linux are superior.
The average home user does not have skills to deal with botched Windows installs. I doubt that I do either given the rather sweeping nature of the problems reported with each major release. As the defacto family and friends IT department I have told them to stay away from 10 at all costs. Those with Macs and Linux almost never have issues and if they do they are much more straightforward and easy to solve once and forever. 7 and 8.1 generally seem to stable if one delays installing patches for a couple of weeks.
Chrome OS and Linux are superior. That’s Hilarious.
https://packetstormsecurity.com/files/149672/Ubuntu-Security-Notice-USN-3783-1.html
Ubuntu Security Notice 3783-1 – Robert Swiecki discovered that the Apache HTTP Server HTTP/2 module incorrectly destroyed certain streams. A remote attacker could possibly use this issue to cause the server to crash, leading to a denial of service. Craig Young discovered that the Apache HTTP Server HTTP/2 module incorrectly handled certain requests. A remote attacker could possibly use this issue to cause the server to consume resources, leading to a denial of service. Various other issues were also addressed.
Really Linux is superior in your opinion !!
A remote attacker could possibly use this issue to cause the server to crash, leading to a denial.
of service.
OK, SeePrime If Chrome OS and Linux are “Superior”. I wouldn’t have to spend my time 40+ hours at work in my IT Server Room, to patch and update security issues that need to be fixed on a day to day operation. To keep my servers from being hacked or compromised.
How can something be better or “SUPERIOR” and be better in your “Opinion”, if it has the same problem. As in every OS out there !
https://packetstormsecurity.com/files/page3/
Lists go on and on here See Prime. So please explain how Chrome OS and Linux are superior. Please go on tell us more in your words ?? Show your facts on how it’s more “SUPERIOR”
@Anonymous
What does an Apache vulnerability have to do with with Linux?
@John
Maybe it has to do with running an Apache web server in Ubuntu Linux.
I don’t know you tell me, from what you see from the Ubuntu Security Notices website ?
https://usn.ubuntu.com/3783-1/
https://usn.ubuntu.com/releases/ubuntu-18.04-lts/
Seems to be patched for now, glad to see it’s so Superior than others.
perpetual alpha
You have to look for alternatives operating systems.
Microsoft has long since left quality and stability for the money.
There are serious alternatives and it is called linux, where your pc is respected your data and your privacy and free.
Give it a chance, I have done it for a few months and bless the time that everything migrates.
I do not regret it at all and I encourage everyone to try it, you have live usbs of any distribution, evaluate use and decide for yourself.
Do not let windows update behave with your pc like the dictators deleting administering and snooping as if your pc were a bad kid!
Can confirm!
After 3 years on Linux – no issue so far.
None of the updates deleted my files or made my computer useless like windows crap does.
“Microsoft has long since left quality and stability for the money.”
MS may have had one stable Windows system in all of its history. Did everybody forgot how bad Windows quality and stability was before Windows 7?
boris: Windows Vista after SP2 was equally stable. Windows 7 was a polished up Vista with faster boot times, a nicer looking task bar, and user controllable UAC. Once booted up, program start times ware virtually identical between Vista and Windows 7, on exactly the same hardware. In fact, the working name for Windows 7, when Vista first came out and before it received so much hate, was Vista Second Edition. I kid you not.
Microsoft never thought that their bad decisions on allowing low system memory and out of date hardware on low end devices would come back to haunt them when consumers had trouble with Vista RTM on low end machines. Microsoft doesn’t seem to have ever used failure mode effects analysis to insure optimum quality. Their quality is getting worse over time, not better.
I’m loving Linux! I’m so glad I switched. Updating if or when I want is only one of they many great things about it.
Installed on old HP Tower,
based on Win 7, Intel Dual Core E5400, 2 GB RAM, through Windows Upgrade Assistent, Graphicscard old Geforce Gt 9400,
no siginficial Problems here. Cannot see any Bugs so far, Dark Explorer works as expected.
Edge only connects if LAN goes on IPV6, but, who uses that.
Cannot image, why so many people have serious Problems, upgrading.
Disabled automatic updates through Windows MiniUpdate Tool, reinstalled Codecpack for Windows Media Player.
Alls fine here, good Luck to all.
rolled the update to a few pc’s (oem builds as well as home builds) of 10 pro and no issues.
did take long time to finish the 75% done, just wait may look like hanging but can take hour on that one percentage
and did kernel updates as well as ton of other updates on 2 linux machines took about 10 minutes to do and reboot to apply kernel update….
windows updates suck…
Does anyone in the readership use both Windows 10 *and* a fully rolling Linux distro, like Manjaro, OpenSUSE Tumbleweed, Antergos, PCLinuxOS, or Arch, where you (theoretically) never have to do a major OS upgrade or new install but just keep updating incrementally? How have Windows 10 and your rolling Linux distro compared over the past three and a half years in terms of post-update/post-upgrade problems?
The idea of “never” having to install and configure a new release again is very appealing to me, but I’ve shied away from rolling distros because they are reputedly more prone to update-induced breakage than point-release distros are. Based on what I’ve been reading, however, I’m not sure rolling releases are any more problematic than non-LTSC Windows 10 is — and conservative point-release distros like Linux Mint are clearly *less* problematic.
Maybe Microsoft will get the hang of it over the coming years, but for now, they just don’t seem to be doing enough in-house testing for quality and reliability before foisting updates and upgrades upon an unwitting home-user public. Introducing a radically accelerated upgrade schedule and firing half of their QA staff at the same time doesn’t seem to have been a wise move.
PS: If I were in a line of work where I “had” to use Windows, I’d think hard about running a conservative Linux distro as a host OS and running Windows 10 as a guest OS, in a virtual machine. There would be at least a slight performance penalty, and virtualization software comes with its own idiosyncratic complications, but at least you could count on being able to boot and get online, and if a Windows update or upgrade borked your Windows install, you could just copy a recent backup of your virtual machine files over it. Does anyone in the readership run a Windows 10 guest on a Linux host? If so, how’s it working for you?
I have not used W10 but use Manjaro. The rolling release model of Arch works very well overall. Updates come out at irregular intervals and install with rare problems. The most common problems I have seen is not getting the keys or hashes correct with AUR packages (optional repository of unofficial software). Sometimes AUR packages have trouble building correctly if they are not released as binaries. Incorrect keys and hashes are nuisance as they can be easily fixed with a little bit of effort. Build failures with AUR packages do not cause system problems; either the updated package is not installed or no package is installed.
Updates and installs from the official repositories have been trouble free; I vaguely remember a minor issue last winter that took a few minutes to solve. Generally the Arch documentation is very thorough. Depending on what you have installed and what must be updated the updates can be quite large. However, the actual packages being updated will be listed (e.g. Python3.x.y to Python3.a.b) so you will exactly which packages are being updated.
If I was moving from Windows I would not jump directly to a rolling release, they are considered more finicky than other releases. I would recommend moving to a more traditional release distro like Linux Mint or Ubuntu. Both release LTS releases supported for 5 years every 2 years.
@a lurker:
I really appreciate your feedback. I tried a few rolling-release distros in VirtualBox — from memory, Manjaro Cinnamon, Manjaro Xfce, OpenSUSE Tumbleweed (I don’t remember which desktop environment; possibly a couple of different ones), and PCLinuxOS KDE — but they didn’t work well for me. Actually, a *majority* of the distros I tried, whether rolling- or point-release, didn’t work well for me in VirtualBox. I’ve used VirtualBox enough, on just enough different computers, to understand that problems are not necessarily a reflection on the distro itself, but more likely on how well it happens to work in your particular version of VirtualBox on your particular host OS on your particular hardware. I just regret that I didn’t have the opportunity to work with any rolling-release distros for a reasonable amount of time to find out for myself how “borkage-prone” they really were.
I had already read (in numerous different sources) that Arch’s documentation was among the best, and it’s reassuring to hear that there are rarely any problems with the official Arch repository. But your advice matches what I’d already concluded on my own: for noobs like me, it’s better to start out with a conservative point-release distro like Linux Mint. Baby steps, small moves, and all that…
Yes. I have OpenSuSE tumbleweed, and generally everything works fine. Although the computers are generally servers, and mainly use ssh to interact with them.
My primary computer is windows 10 because graphics are still a mess in linux. Basic graphics are just fine, but when I want 3D whatever things fall apart. Sure many times it works, but usually not to the full capacity of the installed hardware.
When all steam games 100% work then I will switch.
IMHO Linux is hauling around to many legacy graphical frameworks. Windows has DirectX,Vulcan, and limited OpenGL and thats it. All the graphical stuff in KDE should be scrapped and rebuilt with Vulcan to get rid of the years of legacy cruft and years of band-aids. Linux should be Vulcan first OpenGL second, and abandon the rest. If all the devs working on legacy system would convert Vulcan would probably be universal and awesome by now.
@cybernard:
Good to hear that OpenSUSE Tumbleweed is reasonably reliable, too.
Try Linux Mint and leave W10.
Just newbs face these kinds of issues. All these proved that my decision to not upgrade to 1809 before one month past the initial release, was correct.
That’s what pros do ;)
What a bad update, now they delete user’s data. It gets worse and worse.
And still… no tabs on file explorer. In 2018, no tabs in file explorer.
They had them added on the pre-releases of 1809 but they removed them.
The only meaningful new feature for explorer has been removed, but it can go dark now lmao.
Bugs so far
Action Center is always empty even when it shows alerts.
Lost most Start menu links that were not in separate folders.
Boris, in Privacy | Background apps, turn on “Let apps run in background” and reboot to get Notifications working again.
But it worked in previous versions with the option disabled. I was able to get notifications from other programs that I use and get notifications from them. This “Let apps run in background†option disables the notifications of the fisher price UWP apps that I dislike, but I could still get notifications from my favourite applications. Is this a new lame attempt to push again their own apps or is it a bug?
1809 nuked my VPN app due to an issue with Telnet and/or failure to set VPN as a network adaptor. Tried updating twice, once via Update, then downloading an ISO image with the same result. Manually setting a VPN server in Windows doesn’t work either.
Hope either M$ or the VPN will come up with a fix.
I delay all Microsoft updates/upgrades. The reason for this is that they have lost my trust. A fully tested and quality assured MS update/upgrade is a rarity these days. I believe the down hill slide started April 2015. Before that the Microsoft Update Team had a stellar reputation within the Windows Division. Today, Microsoft does not value excellence when it comes to the consumer.
My laptop is on 1703, that makes it -106. It has Win 10 Pro with updates disabled. Once in a while I download security patches but so far the OS hasn’t changed. With firewall blocks, a zillion GP settings changed, half a zillion tasks and services disabled and all those moronic apps designed for 10 year olds removed, the machine works well.
Not sure what the other computers in the house have done, the laptop with Win 10 Home has been sitting on the kitchen table with its power adapter for two days. No one’s said why, I’m not asking.
MS makes nothing we want, even our X Box is lame compared to computer versions of identical games.
Once again I’m glad I didn’t avail myself of the opportunity to install the ‘free’ Windows 10 upgrade and instead stayed with 8.1
I read over on techdows.com that the 1809 installation may fail if an older Intel graphics audio driver is installed and users should ensure that the latest drivers are installed. https://techdows.com/2018/10/windows-10-october-2018-update-intel-audio-display-driver-compatibility-issue.html
But what to do if the driver won’t update? I’ve been trying for over a week to install an Intel driver update which also contains a security patch for the HD 4600 graphics adapter in my Windows 8.1 machine. The download identifies the update as version 15.36.35.5057 which is fine, but every time I’ve run the installer it justs reinstalls the older drivers again. Here’s a pix showing version 10.18.14.5057 which dates from 2015 being installed: http://imgbox.com/wdkZOVeV
I’ve tried using DDU running in safe mode to remove the older driver which was successful, but it makes no difference because as soon I run the 15.36.35.5057 installer it installs the older driver again.
Fortunately, I didn’t upgrade to Windows 10, but had I done so I’d be stuck between a rock and hard place right now.
I love the new bug: if ipv6 is disabled, windows apps can’t connect to the internet. To me that’s a perfect new feature =) ipv6 will never ever be enabled on this computer, thank you.
Microsoft should shut down Windows, apologize to the planet for the garbage that Windows 8 and Windows 10 are and everyone in the company should commit seppuku.
Upgraded 2 computers, it worked fine but then the next day both had blank profiles, basically everything under C:\Users was lost.
I upgraded 5 workstations this week to v1809. All were running v1803. All are in a workgroup environment with a Windows server.
I started the project because one of the v1803 machines was doing some weirdity with an nVidia GT1030 card. Second monitor quit working. Reversing the monitors confirmed the problem to be with the machine. Having updated everything in sight, including the BIOS, I was going for a hail mary with the upgrade. I figured I’d do all 5 at the same time.
Nothing bad happened. No problems. But even with the v1809 specific release of the nVidia drivers, the monitor problem persisted.
I decided to do an in-place update of v1809 on that machine.
Well, the monitor problem persists. No relief in sight. But the in-placce update wiped the users documents and the download folder.
Not a disaster since I use Acronis True Image 2019 on all of the workstations and made a backup before I started the update, but not everyone plans that far ahead.
So, yes. Te problem does exist.
These are all Dell Optiplex 9010’s with 16GB RAM, SSD hard drives and 2GB WG Gold secondary drives for scheduled backups. 3rd Gen I7-3770, Q77 chipsets. Maybe you braniacs can connect some dots.
Weird that just letting Windows Update do the upgrade did not produce data loss on any of these machines. Only the in-place update produced the loss.
Oh. If any of you know why that second monitor doesn’t work on that nVidia card… I’ll buy you a drink.
I’m wondering if the junction was deleted for the Documents folder that shows in the Navigation bar, and under Libraries.
That would make it “appear” that the files have been deleted there, but they actually exist on the hard drive.
I was able to create that scenario by intentionally deleting the junction to Documents on my system.
One way to find out is to navigate to the path C:\Users\\Documents in Windows Explorer.
If it’s the junction, you will see the files in the path.
Just noticed that the path C:\Users\\Documents posted above dropped the “generic” user name between Users and Documents for some reason.
It was placed between left and right arrows…
Something in the forum software must have stripped that out.
Appeared correctly on two other sites forum.
I wil have a better look at it shortly. The user is a CPA and had to have the machine back ASAP. It’s extension deadline week and my window of opportunity to correct it collapsed on me. I’ll have another shot at it when she goes to lunch.
Installed 1809 on about 10 units. Only one had data on it. It is an I7 Dell Opt 7050 so was very new and did not loose any files. The other 9 units are new installs of Windows 10 so did not have any user files to delete. Only had the admin account so no files were on the machines. Was planning on starting Wednesday to install 1809 on about 200 public units that do not have user files stored. I plan to hold off a while on the staff machines that do have user files. Most units are Dell I3 or above. One is Lenovo Thinkcentre. All have 8 gig of RAM or more. All were updated from 1709 or 1803 units. All units were Windows Pro. Not sure if education or home might be a factor. Just a thought.
My personal unit has Kubuntu and have lost files when using 5.04 but a lot to learning Linux from Windows background. The last 5 major upgrades have not lost any files. Now not to say that I have not lost hard drives but keep files on two different drives for that reason. Lost most file from hardware failure.
After some forensic activity, it appears the missing data I was looking for is due to running disk cleanup. The workstations have relatively small SSD primaries; The problem child I was working on… Before i did the in-place upgrade, I ran disk cleanup. I didn’t pay attention to the new settings. Never occurred to me . Best guess is I did my own damage.