Windows 10 is no longer supported on this PC

Windows 10 is no longer supported on this PC is an error message that Windows 10 may throw during the update to a newer version of the operating system.

Microsoft moved away from the classic service pack / new version of Windows update scheme of the past to Windows as a Service with the company's Windows 10 operating system.

Windows as a Service pushes out feature updates frequently to Windows 10 systems that administrators and users need to install for continued support.

While Microsoft plans to support any feature version of Windows 10 for some time after the release of a feature update, support for those older versions will eventually run out.

Windows 10 machines will continue to work, but they won't receive any new updates anymore, including security updates.

The support for the first release version of Windows 10 for instance ended in May 2017.

What it comes down to is that Windows 10 devices, with the exception of the Enterprise Long Term Servicing Branch, need to be updated regularly to new feature update releases. This is not that much different from how it worked in previous versions of Windows when Microsoft released Service Packs.

The systems without the latest service pack would be released for some time, but would eventually no longer be supported by Microsoft.

Windows 10 is no longer supported on this PC

windows 10 no longer supported

If Windows 10 cannot be upgraded to a new feature release, Windows may throw the error Windows 10 is no longer supported on this PC.

This started to happen to a subset of users after the release of the Windows 10 Creators Update. Ed Bott confirms the issue on Zdnet stating that it affects systems with Intel Clover Trail processors.

When you try to upgrade a Clover Trail-based PC to the Creators Update, Setup returns the error code 0xC1900209, which means "the system does not pass the compatibility scan to install the update ... Incompatible software is blocking the upgrade process."

Devices with affected processors, Atom Z2760, Atom Z2520, Atom Z2560 and Atom Z2580, were released for Windows 8 initially a couple of years ago. They received the update to Windows 8.1 when it was released, and experienced the year of free update offers when Windows 10 was released.

Read also:  My take on the Windows 10 Creators Update

Users and administrators who upgraded the machine to Windows 10 noticed that this worked just fine, and so did the installation of the November and Anniversary updates that Microsoft released.

The error message is thrown during installation of the Windows 10 Creators Update on these machines.

There does not seem to be a way around this at this point in time which means that these devices are stuck on a build -- the Anniversary Update version -- that will no longer be supported by Microsoft in 2018 according to Microsoft's support plans.

This is problematic; not only because users are stuck on a Windows 10 build that is no longer supported with no option to do anything about that, but also because it will highlight how Microsoft plans to handle hardware incompatibilities in the future.

Note: when I say no option to do anything about it, I mean downgrading to an earlier version of Windows, or upgrading. It may still be possible to install a Linux distribution on these devices, or grab a copy of an old version of Windows to install that.

It is not clear at this point in time if Microsoft plans to do anything about the issue. A support page on the Acer website suggests that Microsoft is working with the company to find a solution and make systems with Intel Clover Trail processors compatible with the Windows 10 Creators Update and future versions of Windows 10.

Microsoft has yet to release a statement though.

Closing Words

Microsoft needs to be very careful when it comes to breaking the supported hardware chain on Windows 10. Systems that were initially supported but are not any longer are not good advertisement for the operating system, and users who had their systems upgraded to Windows 10 more or less forcefully will probably not be too pleased when they realize that they are stuck on a Windows 10 edition that is no longer supported.

Now You: What's your take on this?

Summary
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Windows 10 is no longer supported on this PC
Description
The update to the Windows 10 Creators Update may fail with the error message Windows 10 is no longer supported on this PC on select systems.
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Ghacks Technology News
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Responses to Windows 10 is no longer supported on this PC

  1. CHEF-KOCH July 18, 2017 at 7:46 am #

    Bypassing this is easy, block internet access.

  2. Yuliya July 18, 2017 at 7:54 am #

    Just use either of:
    > 8.1 supported until 2023
    > LTSB2015 supported until 2025
    > LTSB2016 supported until 2026

    Shows you how greedy micro$oft is, forcing you to upgrade then making your product seem unsupported anymore, even though they are offering support for the OS it can run for nine more.

  3. maxxxa July 18, 2017 at 8:20 am #

    " 640K ought to be enough for anybody ! " ;-))))

    • HK-Rapper July 18, 2017 at 8:30 am #

      >fake quote

      https://groups.google.com/forum/#!msg/alt.folklore.computers/mpjS-h4jpD8/9DW_VQVLzpkJ

      >QUESTION: I read in a newspaper that in 1981 you said, ``640K of memory should
      >be enough for anybody.'' What did you mean when you said this?
      >
      >ANSWER: I've said some stupid things and some wrong things, but not that. No
      >one involved in computers would ever say that a certain amount of memory is
      >enough for all time.

      from 1996

      • Richard Steven Hack July 19, 2017 at 7:46 am #

        Well, he would say that, wouldn't he? Everyone got caught having said something terminally stupid will lie about it later. :-)

  4. Ben July 18, 2017 at 8:20 am #

    W7 all the way :)

    • Yuliya July 18, 2017 at 8:41 am #

      Ideally would be Windows 7 indeed, but those are low power x86 tablets that is a struggle to install W8 even. I know I tried installing 7 on one of those and while everything, including touchscreen, worked perfectly I could not get some stuff like rotation sensor to work properly. Personally I'd take 7 without motion sensor over 8 or 10, but that's just me.

      Probably if I did my best I would have gotten it to work fully, but really didn't care that much, I installed 7 just to see if it works (:

      • AnorKnee Merce July 18, 2017 at 10:53 am #

        @ Yuliya

        Modern Intel Atom 2-in-1 tablets are optimized for Win 8.1/10 or Android 4.2 or above, and not for Win 7/Vista/XP or MacOS or Linux. Similarly, the 2011-released Win 7 SP1 ISO does not have drivers for modern blue USB 3.0 ports and NVMe SSD.

    • TianlanSha July 18, 2017 at 6:59 pm #

      Exactly. Screw windows 10, it's the worst version of windows that has ever existed.

      Windows 7 will never do that to you. Of course Microsoft may try to ruin it with updates to make it into a nagging garbage like 10. They recently bloated IE with some intrusive new tab page that shows news feed and whatnot. And on top of it it looks like that unfinished metro design from the 90s they desperately want to push into people's faces and make them believe that this is somehow original, modern and beautiful. Good thing it can be turned off, Good thing I don't use IE, good thing it's probably possible to uninstall the update.

  5. Mike July 18, 2017 at 9:35 am #

    When I had this issue come up the error was about supported cores. I had my power setting on balanced and my PC was not using all 4 cores. Once I changed the power settings where all 4 cores where active I was able to install without any problems. Hope this helps someone out there.

  6. AnorKnee Merce July 18, 2017 at 10:44 am #

    For the corporations who buy Win 10 Ent Volume Licenses, M$ have purposely implemented twice-yearly upgrades and 18-months cycles of EOL to prevent them from using Win 10 Ent for about 10 years like they used to be able to do when they had previously bought Win 7/8.1 Ent VL, ie use until EOL in 2020/2023.
    … Only those who lease or subscribe to Win 10 Ent VL or buy the super-expensive Win 10 Ent E5 LTSB VL are not prevented, eg like for Office 365 which has perpetual update/upgrade support as long as your subscriptions are paid.

    Following the above preceding plan for Win 10 Ent, it is quite possible that M$ will use such processor-blocking of upgrades to prevent consumers who buy Win 10 Home & Pro licenses from similarly using Win 10 for about 10 years until EOL in 2025, ie only allow the consumers to use Win 10 for 3 to 4 years or to be able to receive only 2 to 3 Version upgrades.

    P S – A workaround for the above issue is to use Clonezilla to clone Win 10 CU/1703 from a similar spec unaffected computer to the affected Intel Atom Clover Trail computer, as per …
    https(semi colon)//answersdotmicrosoftdotcom/en-us/windows/forum/windows_10-update/windows-10-creators-update-1703-fails-sp/a8765e64-26e1-4160-8854-4f2ae4c40a99
    . . . This likely means processor-blocking by M$. Is M$ testing the waters by first trying to make some 3 to 4 years old low-end computers obsolete?

    https(semi colon)//forumsdotlenovodotcom/t5/ThinkPad-Tablets/Thinkpad-Tablet-2-Working-well-with-Windows-10-Creator-s-Update/td-p/3639855 ...
    says that Win 10 CU/1703 runs OK on Intel Atom Z2760.

    https(semi colon)//wwwdotexperts-exchangedotcom/questions/29027486/Blank-icons-after-windows-10-update.html ...
    says that the similar issue affects non-Intel Atom Clover Trail or non-Comodo AV.

    Also, …
    https(semi colon)//answersdotmicrosoftdotcom/en-us/windows/forum/windows_10-windows_install/creators-update-compatable-problems-with-intel/7c4bc321-3351-49ae-ac15-35bf7e4ee42e

    Seems, with Win 10 Consumer Home & Pro, M$ are trying to copy Apple’s super-profitable business model of using yearly Mobile iOS upgrades to purposely make 4 to 5 years old iPhones/iPads obsolete, eg Apple hardware-blocked the 2011-released iPhone 4S/iPad 2 from receiving the upgrade/update to iOS 10 (released in 2016).
    ....... If you were Satya Nadella, wouldn’t you be doing this.? Remember, in 2014 he said, “Mobile first, Cloud first” and “Windows as a Service”.

    • Corky July 19, 2017 at 8:46 am #

      What's with all the replacement of punctuations with words?

  7. Tom Hawack July 18, 2017 at 10:46 am #

    This would mean that if you buy today a brand new computer with the latest technology, you may have to forget it before far its decline (3-5 years), when it is still perfectly operational, for the sole reason that it is devoted to an OS -- Windows 10 -- which has decided that it's no longer suitable for the latest OSs requirements? I call that a totalitarian policy.

    • Lurking About July 18, 2017 at 6:27 pm #

      The scenario is a very real possibility. What makes it very troubling is it implies the is with perfectly good hardware not the software (OS & drivers). It seems like it is a way to force people to buy a new computer before the old has died.

    • ayy July 19, 2017 at 10:36 am #

      Did you forget that the computer is Microsoft's not yours?

  8. CHEF-KOCH July 18, 2017 at 11:32 am #

    MS own products and they can do what they want. Always complaining about their moves is ridiculous. Do you complain in Mc Donalds that the Burger not looks exactly like on the picture.Your life sucks!

    Get over it, it's not bad that they force people to upgrade, look entire ransomware story, because people not upgraded Win 7 got infected on mass. With Win 10 almost nothing.

    Only thing is that they might could lower the price but that's all.

    • Tom Hawack July 18, 2017 at 11:55 am #

      We don't need a Big Mac as we need a computer, an OS. There are other OSs than those of Windows of course, but we know that the masses focus on Windows. Tying a computer with an OS in such an abrupt way is not correct, and the security explanation is a pretext. There's more to it. If Microsoft had decided to consider an elite (those who buy a new computer on the go) and occult the masses then the policy is totalitarian.

      "Get over it, it's not bad that they force people to upgrade, look entire ransomware story, because people not upgraded Win 7 got infected on mass." : are you joking?

      Your statement, CHEF-KOCH, is astonishing. Geeks are sometimes in their bubble reality far, so far from true realities and facts.

    • Tom Hawack July 18, 2017 at 12:00 pm #

      How can someone who wrote an NSA blocklist [https://github.com/CHEF-KOCH/NSABlocklist] in 2015 hold today such a phony argument?

    • Gary D July 18, 2017 at 12:09 pm #

      @ CHEF-KOCK

      "MS own products and they can do what they want."

      MS may try to do this. However, blogs like ghacks show users how to stop the attempted take over of users computers.

      "because people not upgraded Win 7 got infected on mass."

      That statement is complete RUBBISH and part of the scare stories put out by MS cheer leaders (Ed Bott et al) and MS employees greedy for large bonuses.

      I have helped a lot of Win 7 users to roll back automatic Win 10 "upgrades" which affected their use of Desktops/Laptops. NONE of them (50 plus users) have been the victims of ramsomware/malware/PUPs.

      WHY ?. Because I installed AV and anti-malware software for them and blocked, for example, SMBv1.

    • ausca July 18, 2017 at 2:12 pm #

      Certainly MS can do what they want with their products but they still depend on people buying them. If they irritate enough customers badly enough maybe Microsoft's buddies in Cupertino will eat their lunch.

      I've used Microsoft operating systems since DOS 2.12, but Windows 7 was my last. I solved my Windows grief by upgrading to Ubuntu 16.04 LTS. So far, no big regrets.

    • Pespacova July 18, 2017 at 4:54 pm #

      @CHEF-KOCK Ransomware story, please expand? What does for instance the eternal blue exploit being used to infect Win XP machines has to do with MS blocking perfectly valid hardware? NONE

      To give you a valid example of what poor decisions MS makes, is they force people to upgrade from Windows 7 (supported till 2020) to Windows 10, then turn around and say their hardware is too old to support the OS you were forced to upgrade to (and are forced to keep upgrading to new releases). -This is a perfectly valid argument and proof MS (post Bill Gates) are just a bunch of millennials who cant code to save their lifes, never you mind the blatant lies used to substantiate their claims about HW capability (maybe it fools people who dont know what the chips can do) and worst strategy management in history of MS as a company. COmes down to a simple issue, lazy and incompetent code made by delusional MS OS millennial "engineers".

      The current MS policies on the matter are poorly conceived for a company of that magnitude, claiming they are sound strategies that could be solved by maybe offering a discount and quoting ransomware, shows only that you should have refrained from typing on the internet and saved us the trouble of reading drivel.

      @Everyone: What users should do is boycote products and be smart about what they buy and install. Only things that work to large corps like MS is affecting their bottom lines or suing them in court. Which is more worrying that terms and conditions of Windows 10 excludes you from suing MS in any class actions... hahaha, ridiculous, they know exactly what they are going to cause and already bind users to some illegal contract that erodes their rights to sue them in court and hold them accountable for their actions and what they cause.

      @CHEF-KOCK Attacking others with bully like replies (saying his life sucks) and quoting some side argument unrelated to topic is poor form and shows further whats wrong with people on internet today.

    • DaveyK July 18, 2017 at 5:31 pm #

      I think you fail to grasp the issue here.

      These devices were sold with Windows 8/8.1, and had support guaranteed to 2023 (when MS kills off Windows 8.1 security updates).

      MS then offered an upgrade to Windows 10, then promptly seems to drop support, leaving such systems only patched until 2018 when the anniversary update stops being supported.

      Oddly enough, if you buy a product that's supported until 2023, you've every right to be miffed when MS rams an upgrade down your throat, then kills off support for you prematurely.

    • www.com July 23, 2017 at 8:03 am #

      CHEF-KROCK is getting his burgers and fries mixed up here.

      We're talking about functioning software here, not comparing food with the pictures they advertise. What a stupid analogy.

      And I get to decide what my security is, not M$. They do not tell me what to do. Their so-called 'cures' are sometimes worse than the disease.

      You want pwned & tooled, stick with Apple. They've long knowed how to keep their sheeple in line.

      baaaa.... baaaa....

  9. pHROZEN gHOST July 18, 2017 at 2:13 pm #

    MS is in bed with manufacturers who want you to buy new hardware more often than is necessary. Forced hardware obsolescence keeps cash flowing into the pockets of greedy executives.

    • Pespacova July 18, 2017 at 5:18 pm #

      Not only forced, but in the majority of cases its falsely claimed that the HW doesnt support some new feature used the the software on grounds of security which would be remedied by actual real source code engineering of meaningless cost to coders.

      (anyone who saw the sourcecode leaks for Windows 10 and is competent coder and had a look at the source code leaks knows what Im saying is true, incompetent coders is being too nice)

      What I forgot to mention above on my reply is that not only does MS block older (valid) hardware with newer OS but they also block Older OS with newer HW which is the case of Windows 7 with new processors like Kaby Lake and others.

      And then there are those who think this is an acceptable strategy... They must be accountants clearly :)

    • www.com July 23, 2017 at 8:05 am #

      -MS is in bed with manufacturers who want you to buy new hardware more often than is necessary. Forced hardware obsolescence keeps cash flowing into the pockets of greedy executives.

      This is the way Apple works and it's one big reason why I don't use Apple.

  10. Emil July 18, 2017 at 2:37 pm #

    Clovertrail is from Q4/2012. So it's declared obsolete after 4,5 years?? What a bad joke.

  11. john July 18, 2017 at 2:43 pm #

    @ CHEF-KOCH July 18, 2017 at 7:46 am #

    Bypassing this is easy, use Linux.

    FIXED THAT FOR YOU!

    • Tony July 18, 2017 at 11:50 pm #

      That would make the device useless. Might as well keep Windows 8.

      • Albiorix July 19, 2017 at 8:36 am #

        What a crap.. !! Devices will work more seamless and better. Everything you need for daily base use is already in and believe me, they don't crash and they don't stuck.
        There is no any AV that chokes your PC, and no issues of compatibility whatsoever.
        Don't use Linux stupid, if you do, you may not go back to M$..

      • www.com July 23, 2017 at 8:07 am #

        So says someone who's never used Linux before.

  12. try harder July 18, 2017 at 2:47 pm #

    @ CHEF-KOCH July 18, 2017 at 11:32 am #

    "MS own products and they can do what they want. Always complaining about their moves is ridiculous."

    Found the M$ fanboy and/or M$ sock puppet? Try harder. I mean, if you're gonna "represent" then at least come off as semi convincing rather than IMO praising M$ and IMO mocking the user(s).

  13. Norm July 18, 2017 at 3:31 pm #

    Force is a wonderful thing, unless you are the one being forced.

  14. LD July 18, 2017 at 7:13 pm #

    Microsoft working with Intel and the OEMs to solve this issue has produced nothing. According to Perter Bright at Ars, "The sticking point is likely to be the GPU; Clover Trail uses a non-Intel GPU designed by Imagination Technologies, complicating driver development and support". The manufacturer got paid to meet W8.1 specs, which means they are no longer liable or accountable for the product. Where is the motivation for them to spend their resources on a fix?

    If Microsoft forced these users to W10 during the GWX campaign or confirmed that they were compatible with W10 and the user chose to accept the free upgrade offer, then the blame is 100% Microsoft's. Ed Bott says that other systems (from any component or OEM manufacturer) that were upgraded from W7 and W8.1 may eventually fall to the same fate. That is 400 million users at risk.

    This is an example why you would not want Microsoft to control your IT. They are incompetent planners. Now we have proof that they have no eye for detail.

  15. Clairvaux July 19, 2017 at 1:10 am #

    Windows 10 will never be supported by me on this computer of mine.

  16. A41202813GMAIL July 19, 2017 at 4:17 am #

    Using Any PC For Financial Transactions Is Just Stupid, Period.

    After Getting That Clearly Into Your Head, M$ Will Never Be A Problem, Again...

    ...XPOCALYPSE FOREVER !

    • Jody Thornton July 19, 2017 at 5:16 am #

      @A41202813GMAIL:
      How is it stupid when your banks are using computers and networks to run these systems? I've become accustomed and comfortable with online banking. You're trying to put the genie back in the bottle.

      • A41202813GMAIL July 19, 2017 at 5:37 am #

        @Jody Thornton

        A - I Am Talking About Normal Individual Users - Banks Can Pay Massive Insurance Fees To Fight Any MalWare Scenarios - You Probably Can Not,

        B - Whatever Is Comfortable To You, Is Even More Comfortable To Whoever Will Get Your Money, Eventually.

        XPOCALYPSE FOREVER !

  17. CHEF-KOCH July 19, 2017 at 5:27 am #

    I'm definitely not a fanboy of MS but people complaining about everything, price, setup and what not. No one is forcing you to use the OS.

    > Ransomware story, please expand? What does for instance the eternal blue exploit being used to infect Win XP machines has to do with MS blocking perfectly valid hardware? NONE

    It has a lot to do with the upgrade process and the stupidness and laziness of people. Oh shit I hit the point exactly, new OS - spying no thanks. What people not understanding that such 'telemetry' is necessary to improve the product. Do I ever got any BSOD with win 10 .. no? Do I got Kernel panic with Linux - YES. So MS is forcing people to upgrade to avoid negative feedback and possible security holes.

    Oh my god you guys whining about that you can't use a 20 years old OS anymore? I feel it for you, let's take a look at linux, OH WHAT A SURPRISE! They offer less lifecycle support. Check Ubuntu LTS vs Windows lifecycle and you see it.

    Bill Gates also not code anything since years since he left Microsoft and it's good since it brings fresh air into it.

    > MS may try to do this. However, blogs like ghacks show users how to stop the attempted take over of users computers.

    That's wrong too, Ghacks shows nothing except that you should be up2date for several reasons which is absolutely good.

    > Attacking others with bully like replies (saying his life sucks) and quoting some side argument unrelated to topic is poor form and shows further whats wrong with people on internet today.

    Never heard of irony what? You life must be suck. ;)

    I think for someone which has no clue about development, security my words are like first moon landing. They not understand it at the first place. Times has changed, you have to upgrade if you like or not and this is a good thing.

    Some proof:
    https://arstechnica.com/information-technology/2008/06/looking-back-and-looking-ahead-bill-gates-leaves-microsoft/
    https://www.ubuntu.com/info/release-end-of-life
    https://support.microsoft.com/en-us/help/13853/windows-lifecycle-fact-sheet
    http://news.softpedia.com/news/windows-7-users-hit-the-hardest-by-wannacry-ransomware-515887.shtml
    https://www.microsoft.com/en-us/wdsi/threats/ransomware

    • Richard Steven Hack July 19, 2017 at 7:53 am #

      Kernel panic with Linux?

      Bwhahahahahahahahahaha... Tell me another one.

      If you've never got a BSOD with Windows 10, you must have the machine turned off 24/7.

      Get serious, troll.

      • ayy July 19, 2017 at 10:41 am #

        Last time I got BSOD was with first generation of XP, I never get any BSOD since XP SP 3.

        I don't like Microsoft's software development direction but please be reasonable.

        Aren't you the one trolling here?

    • pespacova July 21, 2017 at 3:03 pm #

      @CHEF-KOCH

      Again you go off on tangents not related to topic and make no valid points to the topic, your understanding of the topic is zero... What does telemetry or ransomware have to do with the topic of unsupported windows versions for specific hardware? Nothing really.

      The only irony here is that you are the epitome of what's wrong with people on the internet today and it must suck to be you. I dont even think you know what irony means, which is not surprising since you cant even understand what the topic is about.

    • www.com July 23, 2017 at 8:11 am #

      CHEF-KROCK = troll

      Not enough attention from mommy, lately? Is that what explains the Asperger outbursts?

  18. golden July 19, 2017 at 6:08 pm #

    @ CHEF-KOCH July 19, 2017 at 5:27 am

    "I'm definitely not a fanboy of MS"

    AHAHAHAHAHAHAAHAHAH

    Go peck shit with the chickens.

    • Tom Hawack July 19, 2017 at 6:32 pm #

      I think you made a mistake on the 7th laugh : AA instead of AH
      If we serialize 2 by 2 we have : AH AH AH AH AH AH AA HA HA H
      As you can see, after 6 AH we suddenly have a AA which breaks the following 2 by inverting the sound from AH to HA. Be noted that AH and HA are quite different : AH is a laugh whilst HA is a surprise, like HA! I caught you.
      Not to mention the last lonely H, as if a sudden phenomena had stopped the laugh. Maybe a phone cal, or the door bell? Who knows?

      Otherwise, a quite correct laugh.

      • Gary D July 19, 2017 at 6:52 pm #

        The lonely last H ? The chicken sneezed. :)

      • pespacova July 21, 2017 at 3:12 pm #

        Theres something sinister going on here... MUWAHAHAHAHAHAHA.

    • pespacova July 21, 2017 at 3:08 pm #

      @CHEF-KOCH

      You are a troll, a vile, pathetic troll.

  19. RPWheeler July 20, 2017 at 11:33 am #

    Once more I'm glad that I'm staying away from Windows 8-10 and all of their issues and updates.

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