Survey indicates US consumers like Windows 10
How well is Windows 10 received, that is one of the core questions that is not only of interest to Microsoft but also to any end user and company that considers upgrading to Microsoft's new operating system in the future.
According to a study by IDC which polled 1009 adults from the United States "about their attitudes toward Microsoft's latest operating system" Windows 10, it is well liked by the majority.
The study is not publicly available -- one can purchase access for $500 -- but Computerworld published some of the core findings of the study:
- Over 60% of participants picked favorable or "very favorable" when asked how they liked the new operating system.
- Only 10% picked the other end of the spectrum by rating Windows 10 as either unfavorable or "very unfavorable".
The actual figures, and other choices have not been revealed, but it looks as if 60% rated Windows 10 as positive, 10% as negative, and 30% somewhere in the middle of the two.
The low sample size of the survey, 1009 participants of which about 30% confirmed they were running a PC with Windows 10, indicates that the poll is skewed towards early adopters. Additional weight is added to the assumption as 37% of participants who ran a PC with Windows 10 stated that they were part of the Windows Insider program.
Of the remaining percent, 45% stated that they upgraded to Windows 10 through the Get Windows 10 application on machines running Windows 7 or 8, while only 5% stated that they purchased the operating system as a retail copy.
So, of the 300 or so users who ran Windows 10, 60% liked the operating system while 10% disliked it. A takeaway from the survey is that the overwhelming majority of customers who run Windows 10 PCs have accepted Microsoft's upgrade offer, while only a minority bought the operating system through retail channels.
Microsoft stated as well in January 2016 that customers are loving Windows 10 and that the company is seeing higher customer satisfaction than with any prior version of Windows, but that is an expected reaction considering that the company needs Windows 10 to succeed.
We are even more excited that these customers are loving Windows 10. Overall, we are seeing significantly higher customer satisfaction with Windows 10 than any prior version of Windows.
Now You: What's your take on the survey and the published results?Advertisement