Troubleshoot Please Insert A Disk Into Drive Error In Windows
The following troubleshooting guide offers instructions on correcting error messages that confuse removable drives with disk drives.
A Ghacks user contacted me recently about the issue. He noticed that a new hard drive was showing up in Windows Explorer but a click on the drive to access it would return the error message "Insert Disk, Please Insert A Disk Into Drive" followed by the assigned device letter of the drive.
It is a confusing error message, considering that the device is a hard drive and not a drive where a disk can be inserted.
There are however a few things that users can do to troubleshoot the issue.
Drive Letter Conflict
A drive letter conflict occurs if the disk that is affected by the error is mapped to a reserved drive letter.
That's probably the easiest to resolve, as it can be resolved by changing the drive letter of the affected drive.
- Type computer management in the start search box and hit Enter. You can alternatively click on the Start Menu orb, then Control Panel > System and Security > Administrative Tools > Computer Management. Please note that the path is valid for Windows 7, and may differ for other operating system versions. Windows 10 users can use Windows-X to display the special menu and select Disk Management from there.
- Click Disk Management.
- Right-click the partition, logical drive, or volume that you want to change and then click Change Drive Letter and Paths.
- Click the removable drive, select Change and then the drive letter that you want to use and OK in the end. Make sure you map a drive letter that is not in use, preferably x,y,z. If that works you can still change it to another drive letter easily.
You may also want to try plugging it into another free port if available.
Transcend JetFlash Online Recovery is a free software program to fix the insert a disk into drive error in Windows. Please note that this drive has been designed for Transcend removable drives but that it appears to work with other drives as well but there is no guarantee for that.
It did work fine with removable devices from other manufacturers during test. Before you use the software, try finding a comparable software from your device manufacturer. Many happen to have recovery software for this problem available. You may also want to consider contacting the manufacturer's support first.
Visit the site and download the RecoverISP tool. The program is compatible with all Microsoft operating systems that are supported including Windows 7 and Windows 10.
Once downloaded plug the removable drive in the computer and start RecoverISP. It is a portable tool that requires no installation. The software scans the removable drive and displays that the ISP is ok or broken.
Press the OK button. If broken was shown a new window appears. A pulldown menu is available in that window. Make sure the right device is selected before starting the repair with a click on the Start Fix button.
Press ok on the next screen to confirm the procedure. The program displays a report in the end detailing whether the fix was successful or not.
Unplug your drive, and plug it in again to see if the fix has resolved the issue. If it did, the error please insert a disk into drive should not appear anymore when accessing the drive in Windows Explorer. The software has been designed to preserve the data on the removable drive. Still, it may be a good idea to backup the data before you proceed with the repairs.
Super Stick Recovery Tool
This tool is not available anymore on a company website. I have downloaded it from Megaupload and checked it at Virustotal. No antivirus engine used at the site reported a hit. I have uploaded the program to Ghacks for a more reliable hosting option. Download Super Stick Recovery Tool 22.214.171.124 from this location and unpack it once it has been downloaded. Please note that this tool will erase all data on the drive, use it as a last resort or if no or only unimportant data is on the drive.
Run the tool as administrator while the removable drive is plugged in. It may take a few minutes before the process completes.
Formatting the drive may or may not work depending on the type of error. Some users may get the error "There is no disk in drive. Insert a disk, and then try again." when trying to format the drive.
That's usually the case if you look at the drive properties and notice that it reports a capacity of 0 Megabytes (in Device Manager > Disk Drives > Right-click, properties > Volumes.
- Open Command Prompt with admin rights. Type cmd in Start menu search box and hit Ctrl+ Shift+ Enter or right-click on the result and select "run as administrator".
- First type DISKPART and hit enter. You will see a text block saying version number. Takes a second depending on number of drives.
- Next type LIST DISK and hit enter. Note the Disk number of your USB flash drive. it will be listed as disk 0, disk 1, and so on. My thumb drive was Disk 4 and the four other drives of the PC were listed before it (it begins with 0). You can also see the total size as well as free space for each drive.
- Here my Thumb drive was ** bytes, 0 Bytes free. While the windows manager displayed a 0 bytes, 0 free.
- Replace the drive number â€œ#â€ with the correct drive number for the following commands.
- SELECT DISK #
- CREATE PARTITION PRIMARY
- SELECT PARTITION 1
(here you put the file type you wish to format in to. NTFS, FAT32, FAT16. FAT32 is standard.)
- FORMAT FS=NTFS
(Format process will take a few seconds)
The Please Insert A Disk Into Drive error can have numerous causes and symptoms. That makes the troubleshooting and fixing problematic. As a rule of thumb: If no data is on the drive, or only unimportant data, then use the the formatting / erasing / partitioning option. If important data is on the drive, contact the drive manufacturer first, they sometimes have tools that they send out on request only.
Have you encountered this error message before? How did you fix the issue on your PC?Advertisement