Google Drive changes: Google One and price drops
Google unveiled Google One, an upgrade for the company's paid consumer storage plans, yesterday. Google One provides paying Google customers with access to storage plans ranging from 100 Gigabytes to 30 Terabyte, access to experts, family sharing, and other benefits such as Google Play credit or hotel discounts on Google Search.
Google One is being rolled out right now to consumers worldwide. Google announced a new storage plan and a price drop for another plan yesterday as well.
Nothing changes for the majority of storage plans available; options start at $1.99 for 100 Gigabytes of storage and the price of high end plans that give customers access to 10, 20 or 30 Terabyte of storage does not change either.
The price of the 2 Terabyte plan, however, drops from $19.99 per month to $9.99, and it replaces the 1 Terabyte plan that won't be offered anymore.
Lastly, customers who need more than 100 Gigabytes of space but way less than 2 Terabyte can subscribe to the new 200 Gigabyte plan for $2.99 per month.
Existing 1 Terabyte customers will be upgraded to the new 2 Terabyte plan for $9.99 per month automatically by Google, and all other users will be upgraded to Google One as well in the coming months. The rollout starts in the United States and will be expanded globally afterward.
While most customers won't notice changes to their storage quota, as only 1 Terabyte customers get upgraded to 2 Terabytes of storage, Google revealed that Google One will provide paying customers with additional benefits.
Customers will receive an email message that informs them about the change and the benefits of the new Google One service.
Google One offers three additional benefits that Google Drive plans did not offer until now:
- Access to Google experts for customer support.
- Family sharing to manage up to five family members under a single plan.
Customers gain "access to Google experts" according to Google.
People who use a lot of storage tend to use a lot of other Google products, too. So with Google One you get one-tap access to experts for help with our consumer products and services.
It is the first time that Google Drive customers get direct access to customer support agents. The Verge reports that customers get access to live chat support but Google's announcement does not confirm that.
Paid storage plans may be shared with up to five family members, a much requested feature according to Google. Paying subscribers can add up to five family members to a plan to share it within the family.
Each family member gets private storage that is separate from each other.
Google customers get 2 Terabyte of online storage for $9.99 per month when they are moved to the new Google One plan. They get customer support access, family sharing, and some other benefits next to that.
Microsoft customers can subscribe to Office 365 Personal for $69.99 per year if they subscribe directly on the Office site, and for less if they purchase the plan elsewhere.
The $69.99 is good for 1 Terabyte of storage and one user, and includes access to Microsoft Office, customer support via chat or phone, and 60 minutes of Skype per month.
Apple customers may upgrade the 5 Gigabytes of free storage that they get to 50 Gigabyte, 200 Gigabyte or 2 Terabyte plans for $0.99, $2.99, or $9.99 respectively. Apple iCloud customers may share plans with family members.Advertisement