iPhone voicemail not working: How to fix it

Eray Eliaçik
Jun 25, 2023
Updated • Jun 23, 2023
Apple, Tutorials

Voicemail is an essential feature on any smartphone, allowing users to receive and store voice messages when they can't answer a call. However, like any technology, voicemail on iPhones can sometimes encounter problems.

If you're experiencing issues with your iPhone voicemail, fear not! In this troubleshooting guide, we'll walk you through some common problems and provide expert tips to get your voicemail up and running smoothly again.

How to fix iPhone voicemail not working

Your iPhone's voicemail is a valuable tool for staying connected with people who call you when you can't answer. But what happens when your voicemail stops working? Check out these solutions to fix it:

  • Check your network connection: Before diving into more advanced troubleshooting steps, it's important to ensure that your iPhone has a stable network connection. Poor or no network coverage can lead to voicemail-related problems. Try the following steps:
    • Verify that your device is connected to a Wi-Fi network or has a strong cellular signal.
    • Disable and re-enable Airplane Mode to reset your network connections.
    • If possible, test your voicemail while connected to a different Wi-Fi network or cellular network to rule out any network-related issues.
  • Update carrier settings and iOS: Outdated carrier settings or iOS software can sometimes cause conflicts with voicemail functionality. To ensure your iPhone is running the latest software versions:
    • Go to "Settings" on your iPhone.
    • Select "General" and then "About."
    • If an update is available, follow the prompts to install it.
    • Similarly, under "Settings," select "General" and then "Carrier" to check for any carrier settings updates.
  • Reset voicemail settings: Resetting your voicemail settings can often resolve minor glitches or configuration issues. Follow these steps to reset your iPhone voicemail:
    • Open the Phone app on your iPhone.
    • Tap on the "Voicemail" tab at the bottom right corner.
    • Locate and tap on "Greeting" or "Customize" to access voicemail settings.
    • Choose the option to reset your voicemail password or reset your voicemail settings entirely.
    • Restart your iPhone after the reset and test your voicemail functionality again.
  • Contact your carrier: If the above steps haven't resolved your voicemail issues, it's time to get in touch with your carrier's customer support. They can assist you in diagnosing and resolving network-specific problems related to voicemail. Remember to provide them with detailed information about the issue, the steps you've already taken, and any error messages you've encountered.
  • Reset network settings: Resetting your network settings can help fix underlying network configuration issues that may be affecting voicemail. However, note that this will remove saved Wi-Fi passwords and VPN configurations. To reset network settings:
    • Navigate to "Settings" on your iPhone.
    • Select "General" and then "Reset."
    • Tap on "Reset Network Settings" and enter your passcode if prompted.
    • Confirm the reset and wait for your iPhone to restart.
  • Seek professional help: If none of the above solutions have resolved your voicemail issues, it's recommended to seek assistance from an Apple Genius Bar, authorized service provider, or Apple Support online. They possess the expertise and tools to diagnose and fix complex hardware or software problems that may be causing voicemail malfunction.

Voicemail problems on your iPhone can be frustrating, but with the right troubleshooting steps, you can often resolve them on your own. Start by checking your network connection and updating your carrier settings and iOS. Resetting voicemail settings or network settings may also help. If all else fails, reach out to your carrier's customer support or seek professional assistance.

Keep in mind that, like with most things in life, persistence, and patience are necessary for restoring full functionality to your iPhone voicemail.


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  1. John said on October 16, 2023 at 1:00 pm

    Apple does far too many events anyway that end up being more of a letdown. Refreshes or technical bumps in specs don’t need events. Given that tablet sales have slowed dramatically I am surprised Apple is even doing any sort of improvements. But its more likely that it falls in line with silicon production and that it wouldn’t surprise me to see the 9th gen. iPad fall off the available product line soon.

  2. James said on October 16, 2023 at 11:09 am

    “Then again, ditching iPadOS 17 completely would make the devices much more useful, especially on those iPads that with the Apple Silicon chipsets”

    I can’t see that happening. Microsoft has taken that route with Windows, and bolting touch support onto an OS that has been mouse/keyboard for decades results in an inconsistent mess (IMO).

    I suspect they are more likely to take the opposite approach and continue to improve iPadOS “multitasking” support.

  3. Karlston said on October 11, 2023 at 9:27 pm

    Sorry to add this relevant comment to the kilometres of unrelated ones. “Google solution of message encryption” has exactly what relevance to an iOS/iPadOS update???

    Not just for old devices, also for those of us who are waiting for iOS/iPadOS 17 to gain a little more maturity. :)

  4. Anonymous said on October 11, 2023 at 9:26 pm

    “Apple had considered switching to DuckDuckGo from Google, but rejected it”
    “Apple’s executives, including Eddy Cue, had felt that Microsoft Bing’s quality was nowhere near that of what Google offered”

    I do not believe that story that Apple rejected 7 more billion dollars because Google results would be so much better. There has to be something else involved. Looking at your other article I already find examples of Google’s “superiority”:

    “Nadella believes that Apple is afraid that if it severs ties with Google, it could spell doom for Safari. Google could potentially use Gmail, YouTube to promote Chrome, and educate people how to ditch Safari.”

    “Nadella had dismissed arguments that it was easy to change the search engine. He had said that defaults are the only thing that matter, and that users don’t normally change them.”

    Every time we ask browser developers not to set slimy Google as a default, we hear in reply instructions on how to change the engine. We don’t matter. And the same is true for lots of evil defaults in the settings.

    Anyway a search engine quality is not evaluated similarly by them and us, in addition to the examples given above. Being spied on, having manipulated and censored results, getting ads is considered a quality for them, not a nuisance. And they all agree about that. Including DDG, even if their spying may be a little less bad. There are ethical engines like Searx, but they were never considered of course, ethics is a burden for them, not a quality.

  5. Anonymous said on October 11, 2023 at 5:18 pm

    And the Google solution to message encryption was to have all android messages transit through its servers. But maybe it’s interoperable, no idea.

    Don’t think it’s that bad. They know who calls whom too instantly. Without any convincing technical excuse for that data reaching their servers this time. They just wanted to know, I guess.

  6. Anonymous said on October 11, 2023 at 5:09 pm

    I would have more problems with the fact that such devices (even ordinary computers, in fact) can never be trusted to be turned off when they are supposed to be (even when not infected by anything else than mainstream operating systems).

  7. JohnIL said on October 10, 2023 at 9:59 pm

    Apple makes crap now, boutique Mac’s with ARM CPU’s that are indeed efficient and somewhat fast in certain tasks. But have zero upgrade potential and then you have the god awful MacOS that gets worse by the year. I dumped my Macbook Air M1 for a reasonably priced Dell with a core i5 and it runs just as good if not better than the MBA in everyday tasks.

  8. Karlston said on October 9, 2023 at 9:51 am

    So it’s not just iPhones on iOS 17, but also iPads on iPadOS 17?

    iPhones are NOT iPads and iOS is NOT iPadOS.

    Love the random unrelated unwanted comments. Great fun to read, thanks so much…

  9. Indigo Liang said on October 8, 2023 at 9:16 am

    It would be great if what Apple says is true. My iPhone 13 often has overheating problems, and I often use Tuneskit iOS System Recovery to solve it. If the iPhone 15 pro didn’t have overheating issues, I would probably buy it to replace the iPhone 13.

  10. Jason said on October 6, 2023 at 6:54 pm

    From the article… “The countdown for iPad Mini 7 has begun” ; “The long-awaited iPad Mini 7”

    Who exactly is counting down? Are these the same people that have been suffering silently while waiting? I’m thinking that too much personal salesmanship is leaking into this article.

  11. Jason said on October 5, 2023 at 4:40 pm

    > “Apple was simply looking for the highest bidder…”

    Yup.. typical Apple. Unless you’re a sheep, you know them for what they are.

  12. GG said on October 3, 2023 at 12:27 am

    It is amazing how all the article posted always blame the app or the accessory but never the phone. Maybe I am a bit pushing it for this specific issue but earlier I read an article that blames certain apps for causing the phone to overheat and now a charger for killing the wireless charging system. The iPhone itself is never accused of just being a crappy and overpriced for what it is. BMW can charge all other phones no matter where they came from without any issue whatsoever, but the almighty iPhone cannot be charged using standard wireless and the many standard USB chargers. Unless made by apple. It might take a crap when running apps developped using standard Apple development tools.

  13. ECJ said on September 29, 2023 at 6:58 pm

    “…However, Apple’s senior vice president of Services, defended it by saying that the deal benefits users as there was no proper alternative, i.e. no other search engine offers the quality of search results that Google provides.”

    “…Cue had said that he didn’t know what Apple would have done if negotiations with Google had failed, by which he had implied that Bing’s quality was inferior to its rival search engine.”

    Unfortunately, they are correct. I have never liked Google as a company and have always actively tried to avoid them, however Google Search is undoubtedly the best in its field.

    For years I used StartPage search, as StartPage historically used Google behind-the-scenes for their search results, but were privacy focused – this gave the best of both worlds and I was perfectly happy. However, earlier this year StartPage started using Bing as well and I noticed the decline in StartPage results pretty much straight away. It was only when I started to investigate why their results were poor I realised that they had started to use Bing as well.

    The reality is Bing is a mediocre search engine and by extension all the search engines that use Bing are going to have have mediocre results too. So that sucks, with both StartPage and DuckDuckGo using Bing, it’s been necessary to start going back to using Google again for any semi-advanced search queries.

    Perhaps the antitrust case will open up more competition in the search engine field and Bing will get better, however Microsoft under Satya have become super greedy, so it will likely just result in more bullshit AI and more profits for Microsoft, but Bing will continue to be an underfunded, mediocre search engine.

  14. Ridiculous-crap-comments said on September 27, 2023 at 9:04 pm

    Love wading through the ancient, 100% unrelated garbage comment muck to get to the few actually about the post. Thanks for wasting everyone’s’ time.

    Why can’t you recognise how useless and annoying that crap is???

  15. Anonymous said on September 27, 2023 at 6:45 am

    The longer it takes you to fix the comment problem, the greater the lack of respect for your readers.

    1. Tony said on September 27, 2023 at 4:20 pm

      I suspect that they are intentionally leaving commenting broken.

      On a side note, I’ve just bought an i15Pro and I always make it a point to decline analytics, however when I checked the location settings, it had iPhone Analytics enabled. Truly angering….

      1. Martin Brinkmann said on September 27, 2023 at 4:30 pm

        This is not true.

  16. pHROZEN gHOST said on September 26, 2023 at 2:51 pm

    Simple solution: power it off. Enjoy the freedom.

  17. JohnIL said on September 26, 2023 at 12:09 pm

    I don’t see the big deal about iPhone 15. Only reason why I bought one was because I was tired of my small iPhone 13 Mini. Otherwise, the 15 is just another incremental upgrade. Unless you have a iPhone unsupported or broken. I think spending $800 plus for a smartphone every couple years is ridiculous.

  18. Photographer said on September 26, 2023 at 12:41 am

    Looking forward to Jpeg-XL going mainstream.

    Modern hardware and displays need image formats supporting HDR and more than 8bit color depth.

  19. bruh said on September 19, 2023 at 10:11 am

    Man, I find this stuff so cringy – but obviously, it appeals to a certain type of person. I have no issue with Apple, my only issue is that every other hardware and software manufacturer seem to just be trying to copy Apple, instead of coming up with original ideas & visions. I don’t blame Apple for “innovating” in whatever direction they feel necessary, I’m just annoyed that nobody else is,,,

    Android is looking more like iOS, Windows 11 is looking more like MacOS, I had to set up a “premium” high-spec Dell laptop recently at work which just looked like a knock-off Macbook. It’s just sad.

    1. Anonymous said on September 25, 2023 at 10:58 pm

      I agree that it’s all so cringeworthy and juvenile. I’ve never understood the attraction of Apple products.

    2. Tony said on September 19, 2023 at 4:00 pm

      People aren’t going to buy stuff that strays too far from the norm. Take for example foldables. I haven’t seen anyone personally that has one, nor are they “taking the market by storm”.

      RE: Android looking more like IOS:

      That ‘Material You’ garbage is thankfully nowhere near iOS. I think you might be referring to Samsung’s UI though. They try to keep things like Apple to win over Apple users (I think anyways). If it weren’t for Samsung’s UI though, Android would be totally a non-option for me, as Material You is just plain ugly.

  20. Bruce Tech Guy said on September 15, 2023 at 10:03 am

    Just an FYI on the USB C situation.
    The iPhone 15 and 15 Plus only use the USB-C end-connector. The actual cable attached to it transfers data at the many years old Lightning cable speed, which is USB 2.0 based. (Max 480 Mbits/s in ideal lab conditions.)
    If you want iPhone USB data transfer at true USB 3.0 speed, then you have to pay more to buy the iPhone 15 Pro or 15 Pro Plus, which transfers data at actual USB 3.0 speed (5 Gbit/s in ideal lab conditions).

    Just another example of Apple using absurd (and very mean-spirited, IMO) down-grading of their lower-priced phone hardware. I mean, who else would sell an $799+ phone in 2023, using a data port that transfers at USB 2.0 speed?
    The USB 2.0 spec was published in year 2000, 23 years ago.
    The USB 3.0 spec was published in 2008 and the USB C connector spec was published in 2014, tho not widely adopted til paird with USB 3.2 in 2017, fyi.

  21. Tom said on September 15, 2023 at 8:17 am

    > Apple also updated the macOS Sonoma 14 web page to reveal the release date of its desktop operating system. Sonoma will be released on October 26.

    This is not true. The website says September 29. I have no idea where your October 26 comes from.

    > Rumors suggest that Apple could announce the first M3 Mac in October, though another reliable leaker quashed hopes for any new MacBooks.

    I am not aware of any _current_ rumor that suggests that there will be a M3 Mac before 2024.

    Is this again an AI written article?

  22. Anonymous said on September 14, 2023 at 4:02 pm

    That is, if you don’t mind paying for Apple and their US Gestapo friends reading your most intimate data to use it against you.

  23. Anonymous said on September 13, 2023 at 11:18 pm

    A total waste of money. Thats why people can’t afford basic necessities anymore. They just keep falling for Apple’s BS every year.

  24. Anonymous said on September 13, 2023 at 11:14 pm

    I can’t believe people waste their money on smartwatches. The world has truly gone insane.

  25. Oxa said on September 13, 2023 at 3:40 pm

    “Sorry Series 8, Apple Watch Series 9 is as powerful as it is handsome”
    “Apple to release iOS 17 and iPadOS 17 on September 18, and macOS Sonoma on October 26”
    “Apple unveils the Apple Watch Series 9 and Watch Ultra 2”
    “Apple Watch Ultra 2 packs a punch to the older generation”
    “Does it make sense to upgrade to iPhone 15?”
    “iPhone 15 Pro and iPhone 15 Pro Max with Ray Tracing, Action Button announced”
    “Apple announces iPhone 15 series with USB-C port, Dynamic Island”

    Seven Applespams, all pushed out within a few hours. You should rename this site “AppleHack”.

  26. angelsanges said on September 13, 2023 at 2:33 pm


  27. bruh said on September 13, 2023 at 10:22 am

    I love it – Apple took an objectively bad thing and turned it into something people don’t hate. “It’s not that our front camera/sensors cover up screen real estate, this is uhh, a dynamic island… Yeah! It’s a feature actually, you’re lucky to have it”.

    1. TelV said on September 20, 2023 at 12:54 pm

      @ bruh,

      I like iPhone too, but you have to be a virtual millionaire these days to own one and I don’t have the kind of money required to purchase one I’m afraid.

      1. bruh said on October 2, 2023 at 5:49 pm

        @ TelV.

        I was being a little sarcastic, more so praising Apple’s amazing marketing skill.

        My brother has some variant of an iphone 6 and it’s a respectable little device, I often compare it to my S4 mini and it’s very competent. Modern apple is a bit too much for me, but evidently they do some things better – such as battery reporting…

  28. Anonymous said on September 13, 2023 at 3:10 am

    People still watch this nonsense? As I get older technology no longer excite me.

  29. John said on September 12, 2023 at 12:57 pm

    I like iPhone in general have owned iPhones for many years. But I don’t see these Apple events inspiring me to want to upgrade and spend hundreds to get what few improvements offered up.

  30. John said on September 11, 2023 at 1:50 pm

    M3 won’t move the needle much on performance. Honestly, Apple has put itself in a bind making the M1 really good. Probably the first time when Mac users can have some real lasting performance. But that also means that many won’t be persuaded to upgrade as often either. I am using a M1 MacBook Air and a M1 Mac mini and have yet to even entertain upgrading to a M2 or even a future M3 model of either because I am very satisfied with the M1 performance.

  31. vector said on September 11, 2023 at 12:01 am

    While Apple has patched iOS 16 for this, they haven’t yet indicated if they’re going to for supposedly-still-getting-security-updates iOS 12 (the latest OS option for the millions of still-in-use iPhone 6) and iOS 15 (still in use on millions of iPhone 6s to 8, which can’t be upgraded to 16).

    I hope they do. Long-term support is one area where Apple phones crush Android, and it’s the #2 reason I use them (#1 is because not a privacy nightmare).

    1. vector said on September 13, 2023 at 12:19 am

      Apple has now released security updates for iOS 12 and 15 to address this issue. This is how you keep loyal customers.

      1. tinarse said on September 13, 2023 at 7:59 am

        Released an update for iOS 15, yes; for iOS 12, no. It’s not clear from reading their release notes if this means iOS 12 is not affected, or if they’re just not bothering.

  32. aibot said on September 7, 2023 at 1:43 am

    Apple has always had great diffculty grasping what “low cost” means. I don’t have much faith in them ever generating anything that can compete with a Chromebook, but I’ll buy it if they do. I don’t want a Google OS, Windows is getting painful, and I’m tired of hearing how great Linux is from people who don’t use it.

    I agree with the posters above about the usefulness of using a uBO filter to limit the posts I see on this site to those from Martin and Ashwin.

  33. John said on September 6, 2023 at 2:47 pm

    I can see Apple getting concerned about losing sales to Chrome OS devices. Given that K-12 kids have probably been using Chromebooks and would be familiar with that platform going off to college. I remember when Apple ruled K-12 computer rooms and because they simply out priced the educational sector. Google managed to take a huge bite out of educational market especially with COVID. I never thought iPads worked in a K-12 setting, and mac’s are too expensive. I doubt Apple can really make a MacBook below $500 which would compete with Chromebooks.

    1. bruh said on September 12, 2023 at 5:30 pm

      I managed hundreds of ipads for schools when I worked at an MSP – ipads are certainly OK, and boy are they hundreds of times better than Android tablets. Chromebooks suck so much, their market penetration into school system became real when schools received a bunch from government

  34. ilev said on September 6, 2023 at 8:37 am

    “A report claims that Apple is developing an affordable MacBook series”

    Its is time to stop posting Rumors as reports.

    Apple has already a Chrombook killer. It is called : iPad.

  35. ECJ said on September 5, 2023 at 7:16 pm

    Bing is absolutely a gatekeeper. Except for countries such as China and Russia that have their own search engines (Baidu and Yandex), most of the world’s searches relies on just two search engines: Google and Bing.

    Alternative search engines overwhelmingly get their search results from Bing. DuckDuckGo, Ecosia, Qwant, Swisscows, Excite, Lycos, Yahoo, You, etc. all use Bing behind the scenes for their results.

    StartPage originally used the Google search engine for it’s results, but have also started using Bing as well recently.

    Microsoft also use Bing as the default search engine in Windows (such as the Start menu search, Taskbar search, desktop search bar, Edge sidebar, etc.) and use Bing as the default search engine in Edge – which is the default browser on Windows. Windows has greater than 70% desktop market share and is used by more than two billion people.

    Not to mention Microsoft’s anti-consumer efforts when it comes to Bing. They have a history of malicious intent by aggressively trying to trick users who use a different search engine and browser into resetting their default search engine and browser back to Edge and Bing (by displaying unscrupulous popup dialogue boxes and full screen pages prompting the user to change their settings back to the “recommended settings” – which is Edge and Bing).

    1. TelV said on September 20, 2023 at 12:50 pm

      @ ECJ,

      Microsoft’s Bing has managed to sidestep the EU’s Digital Markets Act for now arguing that it doesn’t qualify as a gatekeeper: https://www.computerworld.com/article/3705935/eu-lists-gatekeepers-to-be-regulated-opens-imessage-and-bing-investigations.html

      The easiest way to avoid Bing is never to use Edge. It’s not mandatory and you’re free to use which browser you wish. I use Floorp myself which is a Firefox fork with many extra privacy configurations. https://floorp.app/en/download/

  36. TelV said on September 5, 2023 at 3:48 pm

    It’s not the EU’s fault that Bing is such a crappy search engine. In any event it’s built into the OS and Microsoft does its best to convince users to adopt it over Google by making it the default search tool. A great Many Windows 11 users are not technically minded and don’t know how to switch to another search engine and just accept their lot.

    In any event I hope the EU Commission doesn’t allow Microsoft to pull the wool over their eyes.

    1. Anonymous said on September 5, 2023 at 11:26 pm

      Both Google and Bing are now worthless. Nowadays, Yandex is the only search engine that finds anything I’m looking for.

      1. TelV said on September 20, 2023 at 12:33 pm

        Try https://sear.be.

        Yandex is Russian and under Putin’s control. Search results you get may not be accurate and possibly manipulated to give you a false sense of security depending on what you’re looking for.

  37. Anonymous said on August 28, 2023 at 1:48 pm

    I like Emre, Onur, Shaun and Eray’s articles more, Ashwin and Martin are always complaining about something instead of getting excited and sharing their excitement with the world.

    Ever since I started bookmarking their pages my mood has been so much better, I’m glad to be free of the depressing vibe the two of them have. Damn it feels good to just enjoy life and not look for things to complain like I used to while I were under their influence.

    1. Anonymous said on September 5, 2023 at 2:52 pm

      +I like Emre, Onur, Shaun and Eray’s articles more

      you’ve made my day

    2. Herman Cost said on September 4, 2023 at 2:37 pm

      You realize that none of the authors you like are real people, right? They are AI bots ‘writing’ articles that are basically taken from product advertisements (e.g., “Get Protected the Right Way With Avast Free AntiVirus” Really?) So, yes they are excited, but the excitement comes from advertising copy. No real world negativity from those sources.

      My approach is to use a UBlock Origin filter to block all the articles except those by Martin and Ashwin. It has made the site readable again for me.

      1. John Wold said on September 5, 2023 at 4:25 pm

        @Herman Cost
        You can add this to your rules in uBlock Origin:

        ghacks.net##.hentry,.home-posts,.home-category-post:not(:has-text(/Martin Brinkmann|Ashwin/))

      2. Anonymous said on September 24, 2023 at 7:10 am

        I think he means your filters

      3. tired said on September 13, 2023 at 3:41 pm

        @John World. Than you dude. So much better.

        Why does Martin even allow this garbage to ruin his website. Every single article not written by martin and ashwin reads like sensational clickbait, I don’t care about if I should buy the latest apple product every week, new roblox cock rings that don’t pull your pubic hair, elon musk’s new body spray or whatever bullshit these bots can come up with.

      4. Anonymous said on September 5, 2023 at 1:03 pm

        I would like to achieve that as well. Mind sharing some UBlock tricks & tips? :)

      5. TelV said on September 5, 2023 at 3:59 pm

        @ Anonymous,

        Go to this link from yesterday https://www.ghacks.net/windows-11-update-stuck-fixed-for-good/#comment-4573146 and scroll down to the post by “Anonymous said on September 2, 2023 at 1:33 pm” He (or she) posted instructions on how to skip articles written by users other than Martin and Ashwin.

        You might want to consider changing your name before you post to make it easier for users to identify your comments.

    3. John G. said on September 2, 2023 at 11:31 pm

      Personally I really like @Ashwin and @Martin articles both equally. Please respect the authors.

  38. John said on August 18, 2023 at 12:06 pm

    Really the only thing I dislike about MacOS as a whole is the way Apple updates the OS with huge update file downloads. Actually 700Mb is small compared to some Apple has released which are in the gigabyte size. These large file sizes also translate to long update times as well.

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