Bitdefender Agent is an official program by Bitdefender that gets installed alongside other company products such as Bitdefender Antivirus Free Edition or Total Security usually.
You may notice that Bitdefender Agent is running on the system when you check the Task Manager or any third-party process manager.
The process names are ProductAgentService.exe and bdagent.exe among others but the description reveals that it is Bitdefender Agent. If you notice that Bitdefender Agent runs on a Windows PC you may wonder about the functionality of the process and how it got on the system in first place.
The following guide explains what Bitdefender Agent is, how it landed on the Windows machine, and how to remove it.
Bitdefender Agent gets installed alongside other Bitdefender products usually. While it is installed separately from the Bitdefender product, e.g. Bitdefender Antivirus Plus, it is part of the product installation and goes by unseen because of that.
It is difficult to find out what Bitdefender Agent is; a search on the Bitdefender website reveals little information about the product. A support article highlights that bdagent.exe "holds the Bitdefender desktop widget, Wallet master password, the ‘B’ system tray icon and “Bitdefender Awake” popup".
The core issue that users may have with the program is that it is not removed when Bitdefender is uninstalled on a PC.
In other words; Bitdefender Agent remains installed on the machine even if you remove Bitdefender's security product from the system. It is unclear why Bitdefender made the decision to keep the program on the system when users and administrators select to remove company products.
Bitdefender Agent may be the cause for installation issues if a user tries to install Bitdefender products and it is completely unnecessary if users don't plan to install another Bitdefender product on the PC.
You can remove Bitdefender Agent like any other program installed on the Windows PC. If you run Windows 7 or Windows 8, you can remove the program using the Control Panel while Windows 10 users may use the Settings application for that.
You may also use third-party program uninstallers which offer clean-up operations after the regular removal.
Probably the easiest way to remove the program is the following:
Bitdefender Agent is removed from the system. You may want to check the program folder and the Task Scheduler to make sure the program is removed completely.
Bitdefender's installer will install Bitdefender Agent again should you install a company product again on the target machine. The program is loaded on log in and it runs as a background process even if no other Bitdefender software is installed.
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