Thunderbird 60.3.3 fixes password deletion issue

Thunderbird users who use a Master Password in the application to protect passwords may have been exposed to a password deletion issue in recent versions of the email client.
The release of Thunderbird 60.3.3 fixes the issue on all affected systems. The issue was introduced in client version 60.0 released in August 2018.
The major release introduced new functionality and made some changes to Thunderbird; one of those changes migrated the security databases key3.db and cert8.db used to store passwords and certificates to key4.db and cert9.db.
Thunderbird installations affected by the issue had saved passwords and private certificate keys deleted. The issue affected installations with master passwords. Master Passwords are not used by default but may be enabled in the Thunderbird email client to improve security.
Thunderbird users need to open Tools > Options > Security > Passwords to protect passwords with a Master Password. Just check the "use a master password" box on the page and follow the instructions to add it to the program.
The development team notes that affected users may restore a backed up version of the databases to regain access to passwords and private certificates. How that is done is not mentioned, however. The backups, with the .bak extension, are listed in the Thunderbird profile folder.
Affected users could rename the current file, e.g. key3.db, and rename the backup file key3.bak afterward. It is not clear if that is the method that the team suggests; make sure you back up all files before you proceed.
Thunderbird 60.3.3 fixes three additional issues:
- Slow address book search and auto-complete functionality.
- Plain text markup did not work with non-ASCII characters.
- Links were not removed when a link location was removed in the link properties panel.
The version of the email client has three unresolved issues:
- Issues when decoding messages with uncommon charsets such as cp932 or cp936. The team promises that this issue is going to be fixed in the upcoming Thunderbird 60.4.0 release.
- CalDav access to some servers is broken. Workaround is to set the preference network.cookie.same-site.enabled to false.
- Twitter chat is not working.
Users who run Thunderbird may notice that it is not offered currently when they run a manual check for updates under Help > About Mozilla Thunderbird. The official download page on the project website lists 60.3.2 as the latest version as well.
The new release is available on Mozilla's FTP though.
Tip: Find out how to migrate from Thunderbird 32-bit to 64-bit. Note that Thunderbird is offered as a 32-bit version officially only currently on Windows.


You said that Outlook isn’t your main email client, so which is your main one?
I think its thunderbird
It is Mozilla Thunderbird.
Awesome! This actually solved my problem… what a stupid bug.
If this is the same bug that I’ve encountered, there may be another fix: (1) hover over open Outlook item in Taskbar, cursor up to hover over Outlook window item, and right-click; (2) this should give you Restore / Move / Size / Minimize / Maximize — choose Move or Size; (3) use your cursor keys, going arbitrarily N/S/E/W, to try to move or size the Outlook window back into view. Basically, the app behaves as though it were open in a 0x0 window, or at a location that’s offscreen, and this will frequently work to resize and/or move the window. Don’t forget to close while resized/moved, so that Outlook remembers the size/position for next time.
THANK YOU Claude!!! I could get the main window to launch but could not get any other message window to show on the desktop. You are my hero!!!!
Solved my issue! 6 years later and this is still problem…
Fantastic. Thank you. Size did the trick.
This solved my Outlook problem, too. Thank you. :)
Thank you so much, this started happening to me today and was causing big problems. You are a life saver, I hope I can help you in some way some day.
You are a god – thank you!
thanks a lot…. work like charm.. :-)
Yah…thanks Claude. I’ve been having the same problem and tried all the suggestions…your solution was the answer. It had resized itself to a 0/0 box. Cheers
Excellent post. This had me baffled even trying to accurately describe the problem. This fixed it for me.
Thank you
Thanks a lot for the article. Don’t know why it happenend, don’t know how it got fixed, but it was really annoying and now it works :-)
Thanks a lot. I was facing this issue from past 3 week. I tried everything but no resolution. The issue was happening intermittently and mainly when I was changing the display of screen ( as i use 2 monitors). The only option i had was to do system restore. But thanks to you.
I’ve been tried to sole this problem for 12hours. Your comment about changing the display of screen helped me a lot!! Thanks!!
Thank you…don’t know why this happened but your instructions helped me fix it. Running Windows 10 and office pro 2007
Great tip! Thanks!
Worked for me, too – thank you!!!
It’s Worked for me, too
thank you very much!
I had a similar issue with Outlook 2013 on Windows 10 and this helped me to fix it. Thank you very much!
Thank you so much. Solved!
Considering you published this in 2012, incredible not been debugged by Microsoft.
Thank you again. M
This problem was faced by only one user logging to TS 2008 r2 using outlook 2010.The issue was resolved.
Thanks.
Great tip. Thank you!!!! If it helps, I had to use the Control Key and the arrow keys at the same time to bring my window back into view. Worked like a charm.
Thank you, this worked !!!!
Man, you are a fucking god. Thanks a lot, what an annoying bug!!
Awesome, this post solved the issue. Many thanks!