Windows 7 Internet Games Error 0x80041004 - gHacks Tech News

Windows 7 Internet Games Error 0x80041004

Internet games that Microsoft distributed with its Windows 7 operating system throw the error code 0x80041004 right now when you try to play them.

Microsoft distributed local and Internet games with the company's Windows 7 operating system. Games came preinstalled or needed to be installed by the user before they became available.

The games Internet Backgammon, Internet Spades, and Internet Hearts are played against opponents on the Internet.

The games connect to a Microsoft Server when you run them which is used for matchmaking and management.

When you try to play one of the games above right now, error 0x80041004 is returned to you.

Windows 7 Internet Games Error 0x80041004

internet games windows 7 error 0x80041004

The Internet game displays status information when you run it. It begins with "connecting to the game server." The game tries to establish a connection to the game server. This process takes 10-or-so seconds and ends with an error notification.

A network error occurred while communication with the game server.

Error Code: 0x80041004

You can try again by clicking on "new opponent" or quit the game instead.

Internet games have two fundamental requirements: the user's PC needs to be connected to the Internet, and the game server needs to be online as well (if the game does not use direct connections).

A quick check with CurrPorts reveals the IP address the games try to reach when you start them. It is, a Microsoft IP address. It is possible that Microsoft uses multiple IP addresses for Windows 7 Internet games, but all should return the same error.

request timed out

A simple ping returns a timeout, and so does a tracert. In other words: the game server that handles the matchmaking for Internet-based Windows 7 games is not reachable.

That's bad news for Windows 7 customers who like to play the affected Internet-based games as there is nothing that can be done about it on the user's side.

The incident is not the first time that Windows 7 game servers stopped working. Günther Born published an article about this in November 2015 (in German). Microsoft fixed the issue back then eventually.

Closing Words

Windows 7 is in the extended support phase which means that it is still supported by Microsoft. While it is clear that Microsoft focuses its efforts almost entirely on Windows 10, it does have an obligation to customers who run Windows 7 or Windows 8.1 as well.

It is unclear whether Microsoft turned off the game server for good, if it works on the server to repair the issue, or whether it noticed the issue at all.

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Windows 7 Internet Games Error 0x80041004
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Windows 7 Internet Games Error 0x80041004
Internet games that Microsoft distributed with its Windows 7 operating system throw the error code 0x80041004 right now when you try to play them.
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  1. Quantum777 said on January 23, 2018 at 12:10 pm

    I’m not impressed that for some reason GNU backgammon does not want to start on my Win 10 anymore.
    The last release was only:
    GNU Backgammon 1.06.001 (December 16th, 2017)

    Anyone else play this version and now cannot?
    Anyone have a fix for this problem (it just says incompatable)?

  2. Stefan said on January 23, 2018 at 9:58 pm

    Microsoft do what they can to get people over to the Windows 10 Malware Edition.

    On the other hand i have never played any games online due to i don’t trust the security on the gameservers – it has also been the fact that many times the security is lousy (kindly said).

  3. Dan said on January 23, 2018 at 10:21 pm

    Interestingly, Windows XP online games still work.

    1. Rick in SFoCaUSA said on February 2, 2018 at 8:23 am

      Dan, do the XP online games work with Win7?

  4. Quantum777 said on January 24, 2018 at 1:46 pm

    GNU Backgammon is an offline game.
    One of the few good person vs computer free backgammon software’s.

  5. kate said on January 26, 2018 at 10:08 pm

    This happens far too often, but this time it’s been down for 2-3 wks. I agree it seems Microsoft is either ignoring the problem, is (neglectfully) unaware of the problem or has purposely shut out Wins 7 users, which would be unethical, particularly while it’s still in support. First, they dropped internet Hearts and now internet Spades seems to be gasping its last ….and they wonder why so many are hesitant to eagerly and immediately upgrade when MS puts out a new operating system. Somehow, problems seem par and complaints never fully addressed. What users want falls further and further behind corporate objectives to grab users’ money and move on, until it starts to feel more like extortion than improvement of a product or fair trading with a customer.

  6. Carl said on January 27, 2018 at 7:56 pm

    I have intermittently searched the internet for over a year, trying to find a resolution to this problem – as it equally intermittently but regularly surfaced.

    This site and in particular, this article, has been the most truthful, succinct and accurate response I have ever come across.

    Although I myself knew the problem lay with MS’s games servers and their controlling of access to them, the sheer amount of BS answers or supposedly working fixes proffered on the internet, for this small, but equally important and frustrating problem is absolutely staggering – including so called verified workaround’s from some reputable tech sites who really should know better.

    Rant over – but I just had to state this.

  7. Paul said on January 30, 2018 at 3:59 am

    The sad part is that I am on Windows 10. Someone wrote a games pack that puts the Windows 7 games on Windows 10. Every time I install a Creators Update I have to reinstall the games but that is no big deal. What is frustrating is that MS shut the server down but never told support so you can spend hours and dollars troubleshooting a shut down server.

  8. ihsan said on January 31, 2018 at 11:28 am

    If Microsoft Windows 7 does not want to have backgammon, then it should make same or better backgammon available online for Windows 10 games, even more sophisticated. For example, that you can play with any person as well. Backgammon is plentiful on the internet, unfortunately none is as good as Windows 7 backgammon. I only play backgammon, under a thousand games.

    Wenn Microsoft Windows 7 spiele –Backgammon- nicht mehr haben will, dann soll er gleiche oder bessere Backgammon für Windows 10 spiele online Verfügung machen, sogar weit entwickelte. Zum Beispiel das man mit bestimmte beliebiger Person auch spielen kann. Backgammon gibt es genügend im Internet, leider keine ist so gut wie Windows 7 Backgammon. Ich spiele nur Backgammon, unter tausend spiele.

  9. Plumbum said on February 1, 2018 at 2:25 am

    Have Microsoft commented on the situation at all?

  10. Kalle Kula said on February 2, 2018 at 12:35 pm

    We are being bullied by BS…sorry..MS.

  11. Marie Foster said on February 3, 2018 at 11:53 am

    I sent an email to MS execs regarding the constant server problem and received a response from He “wanted to know more about the problem” I suggest we ALL email him and let him know! I have already sent him a link to this article.

    1. Jam Track said on February 4, 2018 at 2:36 am

      So someone responded to you and seemed willing to assist or at least understand the problem and you make them a target by posting their contact information here. Shrewd.

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