Sync Broken In Firefox 7.0.1 Release
Life over at Mozilla is surely not as easy-peasy anymore as it was a year or two ago. With Chrome breathing down the browser's neck and Microsoft getting their act together it has become a tough playing field.
The rapid release process should have changed it all, and for the better. Bad news however seem to come in pairs these days. After Mozilla released Firefox 7 the devs became aware of a hidden add-on issue that some users who updated experienced. Some add-ons would simply not be displayed anymore in the browser.
Mozilla had to halt the distribution of the update to rush out an update to Firefox 7.0.1 two days later.
User reports at the official Mozilla Support forum now suggest that the new version has a problem of its own. Firefox Sync, the synchronization service that Firefox users can utilize to sync passwords, bookmarks and other data appears to be broken in the new release.
Many users receive the message "Sync encountered an error while connecting: Service incorrectly configured. Please try again" when they try to sync or configure synchronization in Firefox 7.0.1. Users who try to delete their sync accounts or data cannot do so as well. They get error messages like "We had a problem purging the data from your account. Please try again later." when trying to purge data and the following message when trying to delete the account.
Looks like one of the dinosaurs escaped again.
We keep them away from the data, so that should be safe.
Please try again later when we've wrestled him back
onto the treadmill.
According to Tom's Guide there are other issues that users reportedly experience under the latest stable version of the browser. These issue include Java incompatibilities, Yahoo Mail errors and incompatible toolbars.
Mozilla has acknowledged the issue on the Mozilla Services page stating that "Sync is currently having intermittent problems due to server overload. Services Operations is working on it". The advice given on the page suggests that "warnings about incorrect passwords or Sync Keys are likely due to the load problems" and to "try syncing again at a later time".
The Twitter feed indicates that Mozilla is working on the issue.
The Sync issues shed some new light on the delayed advertised update for Firefox 3.6 users to Firefox 7 that Mozilla decided to postpone yesterday.
Update: Mozilla notes that users are currently having issues with Sync due to server overload issues.Advertisement