Microsoft publishes workaround for printing BlueScreen issue in Windows

Martin Brinkmann
Mar 13, 2021
Updated • Mar 13, 2021
Windows, Windows 10

Microsoft published a workaround for the printing issue that affects all Windows 10 client and server versions that have the March 2021 security updates installed.

The security updates were released on March 9, 2021 as part of the Patch Day of the month. Reports of printing related BlueScreen issues started to appear on social media sites and forums shortly after the release, and Microsoft did confirm the issue but did not publish a workaround back when it did.

An update was posted to the known issue today that provides further details on the issue and workarounds to address it.

Microsoft notes that a subset of Type 3 printer drivers are affected by the issue. The company provides instructions to find out if such a driver is installed:

  1. The Print Management Console needs to be installed, if it is not, search for "manage optional features" and run the result. Select Add Feature, type print, find the Print Management Console and install it on the device.
  2. Load printmanagement.msc from the run box (Windows-r).
  3. Expand Print Servers and select Printers.
  4. The Driver Type for each printer is displayed.

A video demo describes how to mitigate the printing related issue. Microsoft explains that the workaround differs depending on the system and driver architecture.

For 32-bit printer drivers on 64-bit versions of Windows

windows printer bluescreen fix

  1. Select Start, type cmd, right-click on the Command Prompt result and select "run as administrator" to open an elevated command prompt.
  2. Run rundll32 printui.dll,PrintUIEntry /Xg /n "KX driver for Universal printing"
    • Make sure to replace KX driver for Universal printing with the name of the driver.
    • You can find out the name by opening Settings, typing printer in the search field, and selecting Printer & Scanner settings. All printers that are installed are listed on the page that opens.
  3. The command opens the Printer User Interface. Check for the existence of "Direct" under Attributes.
  4. If Direct does not exist, run rundll32 printui.dll,PrintUIEntry /Xs /n "KX driver for Universal printing" attributes +direct to add it.
    • Again, replace KX driver for Universal printing with the name of the installed driver.

The issue should be resolved afterwards for that particular driver. Repeat the steps for any other driver that is affected by the issue.

For 32-bit drivers on 32-bit Windows, or 64-bit drivers on 64-bit Windows

windows printing bluescreen fix

The solution is more complex for these scenarios.

  1. Load the Windows ADK download page by pointing your web browser to
  2. Download the Windows ADK to your system.
  3. Run the downloaded installer.
  4. On the "select the features you want to install" page, check "Application Compatibility Tools" to install those as part of the ADK.
  5. Complete the installation.
  6. The next steps need to be followed for every application that you print from, e.g. Edge and Microsoft Word.
    1. Open Start, select the new Compatibility Administrator.
    2. Right-click on the only database file under Custom Databases, and select Create New > Application Fix.
    3. Type the name of the application and the vendor, and select the executable file using the browse button on the page.
    4. Click next until the Compatibility Fixes page is displayed.
    5. Find PrinterIsolationAware on the page and check it to enable it.
    6. Click Next and finish.
    7. Save the changes using the save button.
    8. Right-click on the new fix in the Compatibility Administrator and select "install" to install the fix.

Microsoft plans to release a fix for the issue in the coming week. (via Tero Alhonen)

Microsoft publishes workaround for printing BlueScreen issue in Windows
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Microsoft publishes workaround for printing BlueScreen issue in Windows
Microsoft published a workaround for the printing issue that affects all Windows 10 client and server versions that have the March 2021 security updates installed.
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  1. Dan Donx said on January 15, 2023 at 10:29 am

    What mental age of reader are you targeting with the first sentence? 10?

    Why not write an article on how to *avoid* upgrading from W10 to W11. Analogous to those like me who avoided upgrading from 7 to 10 for as long as possible.

    If your paymaster Microsoft permits it, of course.

  2. Dexter said on January 15, 2023 at 11:14 am

    5. Rufus
    6. Ventoy

    PS. I hate reading these “SEO optimized” articles.

    1. cdr said on January 15, 2023 at 3:32 pm

      I used Rufus to create an installer for a 6th gen intel i5 that had MBR. It upgraded using Setup. No issues except for Win 11 always prompting me to replace my local account. Still using Win 10 Pro on all my other PCs to avoid the bullying.

  3. sv said on January 15, 2023 at 6:40 pm

    bit pointless to upgrade for the sake of upgrading as you never know when you’ll get locked out because ms might suddenly not provide updates to unsupported systems.

    ps…. time travelling?
    written. Jan 15, 2023
    Updated • Jan 13, 2023

    1. Martin Brinkmann said on January 16, 2023 at 5:49 am

      This happens when you schedule a post in WordPress and update it before setting the publication date.

  4. Anonymous said on January 16, 2023 at 8:24 am

    Anyone willing to downgrade to this awful OS must like inflicting themselves with harm.

  5. basingstoke said on January 16, 2023 at 11:18 am

    I have become convinced now that anybody who has no qualms with using Windows 11/10 must fit into one of the following brackets:

    1) Too young to remember a time before W10 and W11 (doesn’t know better)

    2) Wants to play the latest games on their PC above anything else (or deeply needs some software which already dropped W7 support)

    3) Doesn’t know too much about how computers work, worried that they’d be absolutely lost and in trouble without the “”latest security””

    4) Microsoft apologist that tries to justify that the latest “features” and “changes” are actually a good thing, that improve Windows

    5) Uses their computer to do a bare minimum of like 3 different things, browse web, check emails, etc, so really doesn’t fuss

    Obviously that doesn’t cover everyone, there’s also the category that:

    6) Actually liked W7 more than 10, and held out as long as possible before switching, begrudgingly uses 10 now

    Have I missed any group off this list?

    1. Heinz Strunk said on September 19, 2023 at 3:57 pm

      You have missed in this group just about any professional user that uses business software like CAD programs or ERP Programs which are 99% of all professional users from this list.

      Linux doesn’t help anyone who is not a linux kid and apple is just a fancy facebook machine.

  6. ilev said on August 24, 2023 at 7:34 pm

    Microsoft has removed KB5029351 update

    1. EP said on August 24, 2023 at 9:21 pm

      only from windows update though
      KB5029351 is still available from the ms update catalog site

  7. Anonymous said on August 24, 2023 at 11:05 pm

    1. This update is labaled as PREVIEW if it causes issues to unintelligent people, then they shouldn’t have allowed Preview updates ot install.

    2. I have installed it in a 11 years old computer, and no problems at all.

    3. Making a big drama over a bluescreen for an updated labeled as preview is ridiculous.

    This is probably another BS internet drama where people ran programs and scripts that modified the registry until they broke Windows, just for removing stuff that they weren’t even using just for the sake of it.
    Maybe people should stop playing geeks and actually either use Windows 10 or Windows 11, but don’t try to modify things just for the sake of it.

    Sometimes removing or stopping things (like defender is a perfect example) only need intelligence, not scripts or 3rd party programs that might mess with windows.

  8. john said on August 24, 2023 at 11:17 pm

    Windows 11 was a pointless release, it was just created because some of the Windows team wanted to boost sales with some sort of new and improved Windows 10. Instead, Microsoft cannot support one version well let alone two.

    1. John G. said on August 25, 2023 at 12:08 pm

      Windows 11 is the worst ugly shame by Microsoft ever. They should release with every new W11 version a complete free version of Starallback inside just to make this sh** OS functionally again.

  9. EP said on August 25, 2023 at 3:10 pm

    motherboard maker MSI has recently released a statement regarding the “unsupported processor” blue screen error for their boards using Intel 600/700 series chipsets & to avoid the KB5029351 Win11 update:–UNSUPPORTED-PROCESSOR–Error-Message-of-Windows-11-Update-KB5029351-Preview-142215

  10. EP said on August 29, 2023 at 7:32 pm

    check out the following recent articles:

    Neowin – Microsoft puts little blame on its Windows update after UNSUPPORTED PROCESSOR BSOD bug:

    BleepingComputer – Microsoft blames ‘unsupported processor’ blue screens on OEM vendors:

  11. Leonard Britvolli said on August 30, 2023 at 10:33 pm

    While there may be changes or updates to the Windows 10 Store for Business and Education in the future, it is premature to conclude that it will be discontinued based solely on rumors.

  12. sembrador said on September 5, 2023 at 9:32 pm

    My advice, I left win 15 years ago. Now I’m a happy linux user (linuxmint) but there is Centos, Fedora, Ubuntu depending on your needs.

  13. EP said on September 6, 2023 at 11:55 am

    motherboard maker MSI has recently released new BIOS/firmware updates for their Intel 600 & 700 series motherboards to fix the “UNSUPPORTED_PROCESSOR” problem (Sept. 6):–UNSUPPORTED-PROCESSOR–caused-BSOD-on-MSI-s-Intel-700-and-600-Series-Motherboards-142277

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