Microsoft September 2017 Patch Day: issues overview

Martin Brinkmann
Sep 16, 2017
Windows, Windows Updates
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Microsoft released updates for all versions of Windows and other company products on the September 2017 Patch Day.

The company listed only three known issues related to updates that it released on that day. While that is better than no information at all, it appears that the updates have caused quite a large number of issues that users and administrators experience when they install or try to install these patches.

Günter Born collected extensive information on issues on his German blog. This article provides you with an overview of the issues and suggested fixes in English.

Microsoft Patch Day September 2017 Issues

The following issues have been reported. Note that most have not been confirmed by Microsoft.

Installation issues KB4038792 (Windows 8.1) and KB4038782 (Windows 10)

The monthly rollup KB4038792 for Windows 8.1 and Windows Server 2012 may not install, and throw the following error message instead:

BG_E_CONNECTION_CLOSED – The connection was prematurely closed.

Users who reported the issue were able to fix it by running Microsoft's Update Troubleshooter for Windows 8.1. You can download the free tool from Microsoft directly.

The cumulative update KB4038782  for Windows 10 Version 1607 and Windows Server 2016 caused issues on some systems as well. Users reported that the installation would freeze, terminate, or throw the error 0x800706ba.

The error code translates to RPC_S_SERVER_UNAVAILABLE. Günter suggests to restart the Windows 10 system and try again, and to check firewall or security software which may interfere with the installation of the update.

Issues with KB4038788 for Windows 10

The cumulative update KB4038788 for Windows 10 Version 1703 is the cause for a number of issues. User reports suggest that some have issues installing the update, that Microsoft Edge crashes constantly after the update is installed, and that the update may introduce black screen issues and blue screen of death errors on top of all that.

There is no fix yet other than to roll back to the previous update (which in turn would mean that September 2017's security patches are not installed on the device.

Other issues

These issues are reported by only a handful, or even fewer users.

  • KB4038792 blocks WSUS -- According to the report, installation of the Security Monthly Quality Rollup update for Windows 8.1 and Windows Server 2012 R2, may block WSUS on Windows Server 2012 R2. Update checks don't function anymore.
  • KB4038777 and Internet Explorer shortcuts -- The report suggests that the update for Windows 7 SP1 and Windows Server 2008 R2 blocks Internet Explorer shortcuts from working correctly.
  • Network issues on Windows 8.1 -- User reported that only public and private networks were shown after installation of an update (the update is not mentioned, but it is likely KB4038792). The fix was to disable TCP/IPv6 in the adapter configuration, and restart the affected system afterwards.
  • KB4011086 and KB4011089 Outlook display issues -- The two updates cause language display issues in Outlook 2007 and Outlook 2010. Microsoft confirmed the issue and is investigating it.
  • KB4011089 disables VBScript print function in custom forms in Outlook 2010. See Woody's report here.

 

Summary
Microsoft September 2017 Patch Day: issues overview
Article Name
Microsoft September 2017 Patch Day: issues overview
Description
The article looks at reported issues caused by security updates and non-security updates that Microsoft released on the September 2017 Patch Day.
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Ghacks Technology News
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Comments

  1. Dan Donx said on January 15, 2023 at 10:29 am
    Reply

    What mental age of reader are you targeting with the first sentence? 10?

    Why not write an article on how to *avoid* upgrading from W10 to W11. Analogous to those like me who avoided upgrading from 7 to 10 for as long as possible.

    If your paymaster Microsoft permits it, of course.

  2. Dexter said on January 15, 2023 at 11:14 am
    Reply

    5. Rufus
    6. Ventoy

    PS. I hate reading these “SEO optimized” articles.

    1. cdr said on January 15, 2023 at 3:32 pm
      Reply

      I used Rufus to create an installer for a 6th gen intel i5 that had MBR. It upgraded using Setup. No issues except for Win 11 always prompting me to replace my local account. Still using Win 10 Pro on all my other PCs to avoid the bullying.

  3. sv said on January 15, 2023 at 6:40 pm
    Reply

    bit pointless to upgrade for the sake of upgrading as you never know when you’ll get locked out because ms might suddenly not provide updates to unsupported systems.

    ps…. time travelling?
    written. Jan 15, 2023
    Updated • Jan 13, 2023

    1. Martin Brinkmann said on January 16, 2023 at 5:49 am
      Reply

      This happens when you schedule a post in WordPress and update it before setting the publication date.

  4. Anonymous said on January 16, 2023 at 8:24 am
    Reply

    Anyone willing to downgrade to this awful OS must like inflicting themselves with harm.

  5. basingstoke said on January 16, 2023 at 11:18 am
    Reply

    I have become convinced now that anybody who has no qualms with using Windows 11/10 must fit into one of the following brackets:

    1) Too young to remember a time before W10 and W11 (doesn’t know better)

    2) Wants to play the latest games on their PC above anything else (or deeply needs some software which already dropped W7 support)

    3) Doesn’t know too much about how computers work, worried that they’d be absolutely lost and in trouble without the “”latest security””

    4) Microsoft apologist that tries to justify that the latest “features” and “changes” are actually a good thing, that improve Windows

    5) Uses their computer to do a bare minimum of like 3 different things, browse web, check emails, etc, so really doesn’t fuss

    Obviously that doesn’t cover everyone, there’s also the category that:

    6) Actually liked W7 more than 10, and held out as long as possible before switching, begrudgingly uses 10 now

    Have I missed any group off this list?

    1. Heinz Strunk said on September 19, 2023 at 3:57 pm
      Reply

      You have missed in this group just about any professional user that uses business software like CAD programs or ERP Programs which are 99% of all professional users from this list.

      Linux doesn’t help anyone who is not a linux kid and apple is just a fancy facebook machine.

  6. ilev said on August 24, 2023 at 7:34 pm
    Reply

    Microsoft has removed KB5029351 update

    1. EP said on August 24, 2023 at 9:21 pm
      Reply

      only from windows update though
      KB5029351 is still available from the ms update catalog site

  7. Anonymous said on August 24, 2023 at 11:05 pm
    Reply

    1. This update is labaled as PREVIEW if it causes issues to unintelligent people, then they shouldn’t have allowed Preview updates ot install.

    2. I have installed it in a 11 years old computer, and no problems at all.

    3. Making a big drama over a bluescreen for an updated labeled as preview is ridiculous.

    This is probably another BS internet drama where people ran programs and scripts that modified the registry until they broke Windows, just for removing stuff that they weren’t even using just for the sake of it.
    Maybe people should stop playing geeks and actually either use Windows 10 or Windows 11, but don’t try to modify things just for the sake of it.

    Sometimes removing or stopping things (like defender is a perfect example) only need intelligence, not scripts or 3rd party programs that might mess with windows.

  8. john said on August 24, 2023 at 11:17 pm
    Reply

    Windows 11 was a pointless release, it was just created because some of the Windows team wanted to boost sales with some sort of new and improved Windows 10. Instead, Microsoft cannot support one version well let alone two.

    1. John G. said on August 25, 2023 at 12:08 pm
      Reply

      Windows 11 is the worst ugly shame by Microsoft ever. They should release with every new W11 version a complete free version of Starallback inside just to make this sh** OS functionally again.

  9. EP said on August 25, 2023 at 3:10 pm
    Reply

    motherboard maker MSI has recently released a statement regarding the “unsupported processor” blue screen error for their boards using Intel 600/700 series chipsets & to avoid the KB5029351 Win11 update:
    https://www.msi.com/news/detail/MSI-On–UNSUPPORTED-PROCESSOR–Error-Message-of-Windows-11-Update-KB5029351-Preview-142215

  10. EP said on August 29, 2023 at 7:32 pm
    Reply

    check out the following recent articles:

    Neowin – Microsoft puts little blame on its Windows update after UNSUPPORTED PROCESSOR BSOD bug:
    https://www.neowin.net/news/microsoft-puts-little-blame-on-its-windows-update-after-unsupported-processor-bsod-bug/

    BleepingComputer – Microsoft blames ‘unsupported processor’ blue screens on OEM vendors:
    https://www.bleepingcomputer.com/news/microsoft/microsoft-blames-unsupported-processor-blue-screens-on-oem-vendors/

  11. Leonard Britvolli said on August 30, 2023 at 10:33 pm
    Reply

    While there may be changes or updates to the Windows 10 Store for Business and Education in the future, it is premature to conclude that it will be discontinued based solely on rumors.

  12. sembrador said on September 5, 2023 at 9:32 pm
    Reply

    My advice, I left win 15 years ago. Now I’m a happy linux user (linuxmint) but there is Centos, Fedora, Ubuntu depending on your needs.

  13. EP said on September 6, 2023 at 11:55 am
    Reply

    motherboard maker MSI has recently released new BIOS/firmware updates for their Intel 600 & 700 series motherboards to fix the “UNSUPPORTED_PROCESSOR” problem (Sept. 6):

    https://www.msi.com/news/detail/Updated-BIOS-fixes-Error-Message–UNSUPPORTED-PROCESSOR–caused-BSOD-on-MSI-s-Intel-700-and-600-Series-Motherboards-142277

  14. Raphael Benzo said on September 24, 2023 at 9:52 pm
    Reply

    I try to disable the Diagnostics Tracking Service (Connected Devices Platform User Services) but it wont let me disable it, any help will be greatly appreciated.
    Tank you for your help

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