T-Mobile suffers major network outage across US

Shaun
Feb 14, 2023
Mobile Computing
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On Monday night, thousands of users of the T-Mobile network suffered connectivity problems. These included not being able to make phone calls and other basic functions such as SMS messaging. This was a nationwide outage, with reports from varied locations such as California and New York.

The outage-oriented website DownDetector alone had more than 80,000 registered cases. Most worryingly, many iPhone 14 users reported not even the emergency SOS satellite was available, and all they got was no connection in their signal status. Suffice it to say, there was little users could do to solve the problem.

Later in the evening, T-Mobile had made progress in getting connectivity back but customers wouldn’t let the company get away with it so easily. There were many complaints on social media, which the company later addressed, apologizing for the situation. By midnight, the DownDetector numbers fell to around 9,000 cases.

T-Mobile suffers major network outage across US

According to T-Mobile’s Neville Ray, it happened due to a 3rd party fiber interruption, which impacted many services across a wide area. 

This outage came during a time when a lot of people are on edge given the recent events with the alleged Chinese spy balloon and the other unidentified objects. All of them raised doubts about whether these devices could influence satellite communications.

T-Mobile might give away freebies and coupons, but in these times, connectivity is a top priority given the sensibility of the issue. Bizarrely enough, the outage came the same day Neville announced he was retiring from the company. Foul play? Nobody knows, but he was in charge of PR during the evening, communicating info via his Twitter account.

Users had tried to solve the issue by themselves, with some claiming that toggling airplane mode on and off worked. There are also setting options that let you toggle mobile data and change the preferred network mode. They’re also worth a try, but you need to be more tech-savvy to know what you’re doing.

Not only T-Mobile had issues on Monday night. There were thousands of reports of other wireless carriers such as Verizon and AT&T. Numbers for these providers were significantly less, however, with 2,000 and 1,2000 unresolved incidents, respectively.

When connectivity is down, it feels like the end of the world for many. There’s justification for this, as many people rely heavily on mobile connectivity for work or staying in touch with loved ones. However, uncertainty is the biggest factor at play. You don’t know how long the mobile network will be out. This is why it’s a sensible idea to find alternatives for basic communication when situations like these happen.

A good idea is to keep a landline and a radio. There are special devices too, that allows you to remain communicated without satellite or mobile data

Fortunately, the issue is mostly solved by now, and hopefully, no CEOs from other companies will resign today.

T-Mobile Outage Prevented Thousands from Communicating

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Comments

  1. Rush said on August 28, 2023 at 9:50 pm
    Reply

    If Nothing OS is nothing more that an overlay with Google still in the midst….then I ain’t interested.

    1. Seeprime said on September 12, 2023 at 4:12 pm
      Reply

      Another unrelated comment older than the article. Pathetic.

      1. Robenroute said on September 13, 2023 at 9:06 am
        Reply

        it is becoming mindbogglingly annoying indeed…

  2. ThisIsTheWayTheGhacksEnds said on September 13, 2023 at 9:09 am
    Reply

    Under: https://www.ghacks.net/2023/09/12/iphone-15-with-usb-c-port/

    Apple was forced to add USB-C to a phone and the maccultists start talking about “revolution” and “paradigm shift” (as if USB phones had never come out before). It’s so ridiculous it’s reminiscent of comedians doing the “stepped on a water hose” stunt – that was at least somehow funny a hundred years ago.
    Reading this on a site that used to be a technical resource is especially ridiculous.
    How pathetic

  3. Anonymous said on September 14, 2023 at 4:28 pm
    Reply

    “An iPhone 15 with a USB-C port will mean more than you think”

    That Apple can finally stop hindering progress if spanked hard enough ?

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  5. Alex Hales said on September 25, 2023 at 6:02 pm
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