A look at the backup software Acronis True Image 2020

Acronis True Image 2020 is the latest installment in Acronis' long-standing backup product series. It is a commercial backup program, a trial version is provided on the Acronis website that interested users may download and run to test it before a buying decision is made.
True Image 2020 is available as a one-time purchase or subscription. The standard version (one-time purchase) is available for $49.99. Advanced and Premium subscription versions are available for $49.99 and $99.99 per year respectively. More about the differences later on in the review.
First the basics: Acronis True Image is available for all home versions of Microsoft's Windows operating system that Microsoft supports and Apple Mac OS X 10.11 or higher. There are also apps for iOS and Android to back up phone data to computers.
The trial download for Windows has a size of 600 Megabytes; quite heavy. I ran into a bit of trouble with the installer when I ran it the first time. You click on the "install" option that is displayed when you execute it. While the installation happens in the background, "install" is still displayed for a while in the installer which is confusing. I clicked again and the whole installer froze as a consequence. Installation went fine next time when I waited patently for something to happen.
Tip: uncheck the participate in customer experience program to avoid sending Telemetry data to Acronis.
Note that you are asked to create an account the first time you start the program, even if you use the standard edition. The trial version is feature-limited; the Clone Disk feature is not available in the trial version.
Acronis True Image 2020
The interface of True Image 2020 looks very clean on start. A toolbar on the side displays the available options, the main panes backup information.
The active device is listed in one of the panes and True Image adds it automatically as the backup source. The entire PC is selected automatically for backup but that may not be required all the time.
True Image picks up any drive with a drive letter; one of the drives on the test computer was an encrypted drive that was not mounted. A click on the source of the backup gives you options to switch from "entire PC" as the backup source to "disk and partitions" or "files and folders".
The application displays all drives and partitions when you select the "disk and partitions" option. There you may select the system drive or any partition that you want to back up; this includes drives that don't have a drive letter assigned to them; if you plan to back up those, you need to customize the backup source to do so but it is good that this is supported.
A click on "full partition list" on the backup source selection page displays all partitions, e.g. recovery partitions. True Image 2020 displays an estimate of the required backup size on the same page so that you know how much free storage you need at a minimum to create a backup.
The backup destination page puts the Acronis Cloud option front and center, even if you have a standard version. It is of no use in that situation unless users choose to sign-up for a free trial or buy a subscription.
The other options include backing up the data to an external drive or selecting a custom location for the backup. The latter displays the drives of the computer but also options to back up using FTP or NAS.
Before you hit the back up now button you may want to look at the options that True Image 2020 provides; these are related to the backup and include the following:
- Schedule backups so that jobs run automatically. The default is set to once a week but you can change that to daily, monthly, non-stop, or even without schedule if you want to create a one-time backup only.
- Backup scheme is set to incremental by default which saves storage space for consecutive backups. You may change that to other schemes, e.g. differential or single version, and even create a custom scheme.
- Exclusions define locations that won't be backed up. The list is populated already with various caches and other directories. Uncheck the "exclude files" preference to make sure everything is backed up.
- Set a backup password and encryption method (none by default).
- Enable backup validation.
- Configure error handling and notification settings.
- Add pre- and post commands.
You cannot leave the backup window without forfeiting the configuration unless you start the backup job or select "later" from the menu.
Backups run in the background and take time to complete; how much time depends on the source and destination, and the performance of the system. The backup of the entire system partition, a size of about 230 Gigabytes, took about an hour to complete. The system remained responsive during that time.
Other features of True Image 2020
True Image 2020 comes with a selection of tools that you access from the Tools menu. You find the Rescue Media Builder there to create a rescue option if a system fails to boot, and an option to use the universal restore feature to restore a backup to another device.
Here is the list of available tools:
- Parallels Access -- access computer remotely from mobile devices.
- Try & Decide -- run operations in trial mode to monitor what is happening without making changes to the system.
- System Clean-up -- wipes the computer usage history.
- Acronis Secure Zone -- create encrypted storage space for extra security.
- Acronis DriveCleanser -- permanently erase data on drives or partitions.
- Third-party tools -- Log Viewer and Custom WinPE-based Media Builder.
Acronis True Image 2020 includes an Active Protection module designed to prevent ransomware and cryptomining attacks on the system.
Criticism
There are not many points of criticism when it comes to functionality, especially the backing up and restoration of data.
I have two main gripes with the tested version of Acronis True Image 2020. First, that you cannot close the application completely. When you terminate the main backup program you still have a System Tray icon that cannot be closed. There is no close button anywhere and I could not find an option to disable the icon in the main program window either.
The second gripe is that you are exposed to features that you cannot use if you use the standard version. Archive and Sync are not usable in the sidebar, and the option to back up to the cloud is placed prominently during backup setup.
Acronis could use icons in the sidebar to highlight options that are not available in the installed version.
True Image 2020 Version comparison
True Image 2020 is available in three different versions: standard, advanced, and premium. Standard is bought with a one-time payment of $49.99. As the name suggests, it is the lightest version; both subscription-based versions offer more functionality but that comes at a price.
Standard supports full image backups, disk cloning, quick recovery and universal restore, and protection against ransomware and cryptomining. Support is available online only, and future versions may be purchased with discounts.
Advanced is a subscription-based version that is available for $49.99 per year. The main feature that it adds to the program is cloud backup. You may use the new cloud backup replicator feature or the Office 365 backup feature next to all features that the standard version supports. Upgrades to new versions are free, and phone support is available as well.
Premium starts at $99.99 per year. It comes with 1 Terabyte of online storage for backups and adds blockchain certification of files and electronic signatures on files to the feature set of the advanced version. You may increase storage of supported devices which increases the yearly price. The maximum is 5 devices and 5 Terabytes of online storage for $319.99 per year.
Closing Words
True Image 2020 Standard is a powerful backup software to back up the entire system, partitions, or files. You may also use it to clone partitions which is great for moving data from one drive to another, e.g. replacing the system disk.
Backup and restore operations work well, and while it is not great that you are exposed to features that you cannot use as a standard user, it is something that you may ignore easily.
If you are looking for a commercial backup software, you might want to take it for a test ride. There are plenty of free backup solutions available on Windows however that offer a similar feature set. Check out Macrium Reflect or Paragon Backup & Recovery Free as a start.
Now You: Which backup solution do you use?






@Martin Brinkmann: with all due respect, this is now such a basic function, esp. for people reading your articles, that this article is like explaining to the readers how to calculate 1+1.
Yes, I have to agree with this. I can’t imagine that there are many spreadsheet users who are computer literate enough to even casually read ghacks, but don’t know how to use a SUM function.
@Klass Vaak & Herman Cost
Ever thought that people might google it so this artice might show up in the search results. So..no it’s not useless. I think it’s a good strategy explaining stuff even if it’s just basic things. Every day there is a new user on the internet searching for this kind of tutorial.
@Malte: you make a good point, in principle. Nevertheless, nowadays telling people how to do a sum calculation, the simplest of the simple, in a spreadsheet is like teaching grandma to suck eggs.
If say an elderly person would be sitting in front of a spreadsheet wondering how to sum a number of cells, that person is unlikely to look it up on internet, but would ask one of her/his children.
And in any case, Ghacks is not a spreadsheet tricks and tips site, so it would not show up high in the ranking in a Google search.
I`m an elderly person. 71.
My experience in computers spans 50 years, focused on Unix internals, advanced degrees.
I look to the internet for answers, since my children hate me and wouldnt tell me “jack”, even if they knew the answer.
I dont know how to “suck eggs in principle”, or anything else for that matter. I’m retired and not interested in learning. Some other guy learned “the theory of sucking things.”
Never needed spreadsheets, always too darn busy. Thanks for this info. Now I know how to sum two cells.
Everyone starts somewhere.
I am an elderly person and I can use sum, sumif, sumifs and so on. My kids come to me for knowledge on how to use excel and other programs ;)
But then, I was in IT my entire career before I retired :)
There are basic sites, and there are advanced sites. GHacks used to be more for people with technical knowledge. You can’t be everything to everyone though that seems to be the trend these days. Since it’s all about clicks and click bait the wider the topics the more you can remain “relevant”…
However, that mentality tends to alienate the more technical people. I find myself spending less time here every month. It won’t be long before I stop coming here altogether.
I have no mobile or wireless technology.
Anything google or apple is insidious to me. And that accounts now for most of the content here.
As to this article. Avast, and all of their products are untrustworthy. There has been much controversy and negativity regarding their products. I would think a reputable site would be more careful in what they publish… err, sorry, advertise.
@Klaas Vaak: In Martin’s defense, it’s the day after Christmas, and some eggnog recipes pack a *real wallop*. Maybe we’re lucky he could type at all. ;-) More seriously, I don’t use Calc super-often, I typically type in the =SUM() function manually, and I’d actually *forgotten* where the Σ button is located in Calc. (The last time I was a heavy spreadsheet user, it was in an older version of Excel and I’m pretty sure the Σ button was somewhere on one of the “regular” toolbars.) So, the article actually did have a small payoff for me. Plus, there might be other intermediate or advanced users of other types of programs (graphics, audio, video, word-processing) who have never used a spreadsheet in their lives. It’s kind of hard to imagine, I know, but it’s possible.
You were not born with the knowledge you have now. You once had to learn too.
So get down off your high horse, grow up and show a little respect for others who need details.
Overall LO has become a good SW, what prevents me to use it is:
https://wiki.documentfoundation.org/Development/Calc/XMLSource
“it will not store the information about the data source once the data is imported”
Until that functionality is implemented I’m forced to use M$ Office (2003).
@SpywareFan: an interesting alternative for M$ Office is Softmaker’s FreeOffice.
@Klaas Vaak
I have the Softmaker’s Free Office Suite in my computer – – and I LOVE IT!
intelligencia
In the FreeOffice manuals there is no reference to XML data mapping functions.
Another vote for Softmaker’s Free Office, a very nice alternative to MS Office.
Yes, I use functions in Calc: Average, Min and Max. I use the mouse to select the cells.
I don’t usually have to use Sum.
Thanks for the info, and could we have more tips for LibreOffice?
I find that the documentation does not keep up with the changes in LibreOffice.
Also, it is hard to find info in the help documentation.
Thanks Martin for all your great work you put in to make our live easier. Have a nice and healthy 2021.
To all those complaining about this being a simple ‘101’ function: it’s Martin’s blog, he can write a deep-dive review of Windows Calculator if he so wishes. Do you pay his salary or something?
@ShintoPlasm: yes, it is Martin’s blog, but it is a public blog with a comments section, which means he invites people to comment. And having been an avid reader for several years now, I am pretty sure Martin does not expect commenters to agree with him all the time.
You do not help him with agreeing with everything willy-nilly and “honouring” him with praise. Martin, like everyone else in the world, is not perfect, therefore he can only learn from constructive criticism.
Unfortunately you look at constructive criticism as a complaint. I do not agree with you on that and will keep making constructive criticism because I believe in keeping this website one of the best ones – refraining from constructive criticism won’t do that.
Absolutely. People could rather than leaving constructive criticism just stop visiting the site. How is that in the best interest of the site’s authors?
A new way to sum with the latest version is to place the cursor under the numbers to be summed, then press Alt-=, then ENTER.
The SUM function doesn’t work. It just keeps putting the same total no matter what figures I enter.
I would like to know how to make the sum function work. I know how it should work and it works in excel. But when I put the sum function in, it will not make changes when I edit and change the data, the total remains the same
Ditto, Marty. Everyone starts somewhere. Thanks.
Instead of being snarky, maybe you could be helpful. I’d like to add two numbers in a cell;
In Excel, it would be
=5+6
I try that in this piece of crap software, and get a message “Invalid value.”
I used Excel a lot when I was working. Retired now seven years. Excel was great, especially for macros. I now use LibreOffice, which works similarly but the macros are difficult in comparrison to Excel. I couldn’t find anything on macros for Free Office, which was disappointing, so I uninstalled it. I find Zoho to be the most similar to Excel but there you’re stuck with your spreadsheets in the cloud which I didn’t like.
Um… When was this article posted? The date says today (August 23, 2023), but I’m seeing comments from 3 years ago.
I was going to amuse myself and check out the comments for this Avast AV sponsored post since there were so many comments. I thought it funny since they have an article bashing the product in 2019.
What do I see when I go to the comments? Ghacks pulled an “Amazon” and replaced an article on Excel SUM functions with a sponsored post to make it look like a good article.
Anyone and everyone who even has a clue about tech knows that Avast is utter garbage and focuses on spying on you and spamming you with ads these days. Just check out the bad article from 2019 on this very site! If you run Windows 10/11, you already have better antivirus than Avast built-in to Windows.
@graham
surely more importantly is why an ad for dodgy anti-virus has the whole thread on office suites instead.. something in the db is messed up.
On a slight tangent, does foobar2000 have a built in lyrics plug in? I mostly used Linux and Deadbeef, the closest alternative to Foobar there has a very old(and kinda broke) plug in.
If you want news then add this line in uBlock Origin:
ghacks.net##.hentry,.home-posts,.home-category-post:not(:has-text(/Martin Brinkmann|Mike Turcotte|Ashwin/))
@News filter,
> ghacks.net##.hentry,.home-posts,.home-category-post:not(:has-text(/Martin Brinkmann|Mike Turcotte|Ashwin/))
Thanks for the useful information.
Added line to My filters in uBlock Origin.
Magnificently,
I was able to clean up “all articles” by other authors on the Ghacks site.
It’s refreshing to be able to see only useful articles (instead of being buried among inferior articles) by clearing out the obtrusive articles.
Important note: changing policies through the program doesn’t save them automatically. You need to hit Ctrl+S (or go to File > Sve Policies)
What silly click bait article. Even the actual article is ridiculous.
“The launch of HarmonyOS for PC could pose a serious threat to Windows.”
Who cares what people in China use.
Don’t do drugs before working maybe.
What’s next? Look up the biggest Android fork in China and write pointless long article about it how it’ll take over Google’s Android.
HarmonyOS and Excel comments are mixed up.
HarmonyOS is not an open-source OS, only partially components.
P.S.
What is happening with these comments from other articles?
this is funny. it looks like the same base article, comments and all has been repurposed and edited or something for 3 (or more) different articles.
started off as something for some office suite… and then it was some antivirus thing.. and now it’s some iffy os.
wtf is that writer doing? no one reads or comments on the ad articles and he has to reuse old ones to make it look like it’s getting traction? (though it shows up as 0 comments on the homepage, so that can’t be it?)
“HarmonyOS does not have Google. Huawei’s HarmonyOS is a proprietary operating system..”
vs
“HarmonyOS is open-source, which means that it can be customized by developers and manufacturers.”
Both are quotes from the article. So which one is it, open source or proprietary?
Without windows-based videogames able to run, it’ll stay niche.
Huawei better put serious money into a harmonyOS port of Wine, DXVK or Proton if it wants its machine being more than web browsing thin clients.
I won’t trust a foreign OS.
Deeply foreign, I meant. In so many ways.
“I won’t trust a foreign OS.”
You trust Microsoft Windows, Google Android and Apple operating systems just because they are from businesses in your country ? Talk about blind nationalism.
Do not forget also that there is a world outside of USA and that for most of human beings, your favorite operating systems are also of a foreign origin, and as hostile towards them as they are towards yourself.
HAHAHAHA – did you really say “it could pose a serious threat to Microsoft’s Windows operating system”?
It won’t run programs or real games, so it will be useless.
I mean, there are some people who apparently love using tablets and phones for everything, but mostly are people who will barely do anything with their brain in life.
I mean, even if Photoshop, and others are available for iPad, do people think iPad is a threat for windows? not really, maybe for useless consumers who will just, like with a phone, be happy and move on, but not for professional industries which are the ones who matter the most, because are the ones who generate more revenue, since they buy the most expensive hardware and software.
Nothing consumer computing related really makes much money, unless it is data from users that get sold for AI or Ads.
Who knows where this comment is going to wind up. It’s in response to the article about Huawei’s HarmonyOS (HOS) operating system.
Two places in the article it says HOS is open-source. One place the article says HOS is proprietary. Uh, I’m pretty sure it can’t be both. Which is it? If there’s some fine distinction, somebody needs to explain it.
After all of these issues with Ghacks articles and misplaced postings, I’m reminded of this
https://www.ghacks.net/2019/10/07/ghacks-has-a-new-owner-and-that-is-a-good-for-everyone/
@vanp,
Note: I replied to you on September 6, 2023 at Around 2:20 pm, but it was still remain blocked after more than half a day, so I replaced the quoted URI scheme: https:// with “>>” and reposted.
The current ghacks.net is owned by “Softonic International S.A.” (sold by Martin in October 2019), and due to the fate of M&A, ghacks.net has changed in quality.
>> ghacks.net/2023/09/02/microsoft-is-removing-wordpad-from-windows/#comment-4573130
Many Authors of bloggers and advertisers certified by Softonic have joined the site, and the site is full of articles aimed at advertising and clickbait.
>> ghacks.net/2023/08/31/in-windows-11-the-line-between-legitimate-and-adware-becomes-increasingly-blurred/#comment-4573117
As it stands, except for articles by Martin Brinkmann and Ashwin, they are low quality, unhelpful, and even vicious. It is better not to read those articles.
>> ghacks.net/2023/09/01/windows-11-development-overview-of-the-august-2023-changes/#comment-4573033
By the way, if you use an RSS reader, you can track exactly where your comments are (I’m an iPad user, so I use “Feedly Classic”, but for Windows I prefer the desktop app “RSS Guard”).
RSS Guard: Feed reader which supports RSS/ATOM/JSON and many web-based feed services.
>> github.com/martinrotter/rssguard#readme
Regarding “Huawei’s HarmonyOS” you asked about, the developer has stated that it is planning to open source, however the actual situation has been shelved (no such movement).
HarmonyOS – Wikipedia
>> en.wikipedia.org/wiki/HarmonyOS
Therefore, it is “proprietary software”.
Moreover, both the company and its production base are in China. China, Russia, Israel, etc. are “Authoritarian state” and products and companies based in those countries are under state control, and privacy policies can become “famous and innocent.” Those products should be avoided.
Correction of sentence
Before correction: “famous and innocent.”
After correction: “nominal name only titular.”
owl, thanks again for the great info.
HarmonyOS doesn’t run Windows apps. It is no threat to Windows.
I agree.. i bet it cant even run wallpaper engine, it probably has the worst compatibility with software.
iam vary satisfied this work
http://crackscoop.com
ah, wonderful, this message/article cross-posting hasn’t been fixed.
Ignore my comments.