Spotify tries to clarify its new terms without scaring away customers

Alan Buckingham
Aug 23, 2015
Music and Video
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10

Music streaming service Spotify recently announced it would be changing its terms of service and stressed it would be better. However, what followed apparently scared users and now the company is trying to explain what it means -- damage control mode.

In a blog post simply titled "Sorry", CEO David Ek attempts to allay fears. Spotify apparently was getting a lot of negative feedback due to the confusion over what various parts of these conditions mean.

"In our new privacy policy, we indicated that we may ask your permission to access new types of information, including photos, mobile device location, voice controls, and your contacts. Let me be crystal clear here: If you don’t want to share this kind of information, you don’t have to. We will ask for your express permission before accessing any of this data – and we will only use it for specific purposes that will allow you to customize your Spotify experience", Ek states.

He then proceeds through various things. For instance he promises that Spotify will only access photos the user has given permission for. And that these images can be picked by the customer, not just a big upload of the whole camera roll.

Location, he explains, also requires user permission and will only be used to alert the customer to trending music in their area. You can also elect to change your mind on sharing later if you opted in at all.

When it comes to voice, Ek points out "We will never access your microphone without your permission. Many people like to use Spotify in a hands-free way, and we may build voice controls into future versions of the product that will allow you to skip tracks, or pause, or otherwise navigate the app. You will always have the ability to disable voice controls".

As for contacts, it also requires user permission and will be used for sharing playlists with friends who are also on the service.

Ek attempts to make things sound much less terrifying to users. It remains to be seen if he succeeds or not. The sad fact is that most people don't read these things, they just click "OK". Apparently, in this case, enough read it to warrant an explanation.

Summary
Spotify tries to clarify its new terms without scaring away customers
Article Name
Spotify tries to clarify its new terms without scaring away customers
Description
Spotify CEO Daniel Ek explains what recent privacy policy changes mean for customers.
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Comments

  1. Anonymous said on August 1, 2010 at 12:43 pm
    Reply

    Why not make use of the mplayer.conf?

  2. Mike J said on August 1, 2010 at 2:58 pm
    Reply

    Huh, I have never even seen this “font cache” pane; videos play at once for me, using VLC & XP SP3.

    1. Martin said on August 1, 2010 at 3:39 pm
      Reply

      Mike, in theory this should have only been displayed once to you, at the very first video that you played with VLC. The time this window is displayed depends largely on the number of fonts in your font directory.

      1. Mike J said on August 2, 2010 at 2:30 pm
        Reply

        huh, I lucked out for a change?? Amazing!!
        Apparently VLC keeps this info through version updates, but I didn’t see this message after a fresh OS install about 8 weeks ago, & a new VLC.

  3. myo said on August 1, 2010 at 5:52 pm
    Reply

    yes, yes, i have the same problem. sometimes, VLC crashes when it is playing .mov file.

  4. Kishore said on August 13, 2010 at 2:55 pm
    Reply

    Error:
    Buidling font Cache pop-up

    Solution:

    Open VLC player.

    On Menu Bar:

    Tools
    Preferences

    (at bottom – left side)
    Show settings — ALL

    Open: Video
    Click: Subtitles/OSD (This is now highlited, not opened)
    Text rendering module – change this to “Dummy font renderer function”

    Save
    Exit

    Re-open – done.
    Progam will no longer look outside self for fonts

    Source – WorthyTricks.co.cc

    1. Martin said on August 13, 2010 at 3:10 pm
      Reply

      Great tip, thanks a lot Kishore.

  5. javier said on August 14, 2010 at 1:50 pm
    Reply

    @Kishore, I’ll try your tips, but does this mean it will no longer show subtitles either?
    I do use subtitles, but the fontcache dialog box pops up (almost) everytime I play a file.

    Could this be related to the fonts I have installed? Or if I add/remove fonts to my system?

    I’ll try to do a fresh install also, if your tips does no work. I’ll post back here later…

    /thanks
    /j

  6. Kishore said on August 15, 2010 at 12:38 pm
    Reply

    @ Javier, The trick i posted will show up subtitles too. If not,

  7. Kishore said on August 15, 2010 at 12:39 pm
    Reply

    @ Javier, The trick i posted will show up subtitles too. If not,Dont worry, VLC is currently sorting out this issue and the next version will be out soon.

    No probs @ Martin !! Its my pleasure

  8. Ted said on October 22, 2010 at 3:57 am
    Reply

    Try running LC with administrator privileges. That seemed to fix it for me

  9. Evan said on December 8, 2013 at 1:48 am
    Reply

    I am using SMplayer 0.8.6 (64-bit) (Portable Edition) on Windows 7 x64. Even with the -nofontconfig parameter in place SMplayer still scans the fonts. Also, I have enabled normal subtitles and it is still scanning fonts before playing a video. Also, it does this every time the player opens a video after a system restart (only the fist video played).

  10. Mike Williams said on September 6, 2023 at 1:26 pm
    Reply

    Does that mean that only instrumental versions of songs will be available for non-paying users?

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