How to migrate your email from to

Martin Brinkmann
Aug 11, 2012
Updated • Nov 30, 2012
Email, Gmail, Microsoft Outlook

Microsoft launched the new mail interface on the last day of July 2012 with the intention to replace its traditional email service Hotmail with the new service eventually. Hotmail users currently can switch between the old and new interface as they please, but can only make use of some of the new features if they are logged in to the new interface. users can integrate emails from other services such as in to the account, and a new blog post at the Outlook blog highlights how this is done. The post begins with a list of features that Gmail users get when they switch to Outlook as their web email service. The list includes an address book that can be connected with Facebook, Twitter and LinkedIn to receive information about contacts directly from within the Outlook website, SkyDrive and Office web apps built-into to the service, integration of Facebook messaging, and automatic filters that highlight specific email types under quick views in the interface.


Migrating from Gmail to Outlook

If you migrate your Gmail address to Outlook you retain the full functionality of that address. This means that you can send and receive messages, get access to all contacts and access to all past email messages. The thing that changes is the interface you access those features on.

There are five steps to the process:

  • Creation of a Hotmail or Outlook account. Can be skipped if you already have a Windows Live, Hotmail, MSN or Outlook account.
  • Forward all Gmail mails to Outlook
  • Configure Outlook so that you can send emails using your Gmail address
  • Import your Gmail address book to Outlook
  • Import all your old mail from Gmail

The Outlook account

This is without doubt the easiest step. If you already have a Windows Live, MSN or Hotmail account, you can sign right into and skip the rest of this chapter. If you are using a Gmail address for Microsoft services such as Xbox Live or SkyDrive, you already have a Microsoft Account and can use it to sign in to as well.

If you want, you can rename your account to get an email address, but that is optional.

If you do not have a Microsoft Account yet, you can sign up for an account over at the outlook website linked above.

Forward Gmail messages

You need to head over to Gmail and sign in to your account on the site. If you have troubles doing so check out our Gmail login troubleshooting guide to resolve the issues.

Please note that the first Gmail link above leads right to the Forwarding and POP/IMAP settings of the Gmail account. Here you need to find the forwarding menu and enable the forwarding of all Gmail messages to your email address (that is the email address that you use to sign in to

gmail forward email

When you configure the forwarding, you will receive a confirmation message to your outlook email address. This email contains a confirmation link that you need to click on to confirm the forwarding. Go back to Gmail once you have made the confirmation and enable the forwarding in the same settings menu on the website. You can keep a copy of the email in your Gmail inbox, archive the message, mark it, or have it deleted.

Send Gmail emails from Outlook

If you do not want to send emails using your Gmail account from Outlook skip this step. Otherwise, click on the settings icon next to your name on the Outlook website and select more mail settings from the options there. Locate sending/receiving email from other accounts under managing your account here, and click on add another account to send from on the next screen.

managing your account

Enter your Gmail email address under add an email address here and click on send verification email afterwards. If you have enabled forwarding already, you should see the email in your inbox. You can alternatively head over to Gmail if you have configured the forwarding to not delete emails that get forwarded.

Open the email and click on the verification link to confirm the process. Once done, you can select to send emails from your Gmail address from the outlook interface.

Adding Gmail contacts to Outlook

To import all of your Gmail contacts to Outlook move your mouse cursor over the outlook logo on the website and click on the down arrow that appears next to it. Select the people icon and then Google Contacts from the import options.

Just follow the wizard from this point on. Please note that you need to enter your Google account credentials during the process.

Click "Connect," then enter your Gmail sign-in information. You'll see a confirmation screen, which shows you that Gmail is confirming that Microsoft is asking to connect to your Gmail contacts. Click "Allow access." You'll get a final confirmation screen, and you can click "Done."

Microsoft notes that it may take a while before the contacts start to appear in your outlook address book.

Import old Gmail emails to Outlook

You can import all your old Gmail emails using Microsoft's TrueSwitch service. Just visit the website and do the following here:

import gmail emails

  • Enter your Gmail address and password under "Other email"
  • Enter your Windows Live, Outlook or Hotmail email address and password under "hotmail e-mail"
  • Select what you want to copy to the Outlook account (email messages, address book, calendar)
  • You can also tell contacts about your switch, with options to personalize the message and choose the contacts that you want to notify.
  • Lastly, you can configure the service to forward Gmail emails for 90 days to Outlook.

As you may have noticed, there is a bit of redundancy here. If you have already imported your contacts, there is no need to keep the option enabled. The same is true for the forwarding which you have configured in step 1.

Closing Words

If you prefer to use a web-based email client then it is a matter of personal taste which you choose.  Both services offer the means to control the other service's email address. While we are at it: do you prefer a specific web interface?


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  1. Gaurav dutt said on December 29, 2014 at 11:43 am

    In my case, it wasn’t outlook that i wanted migrate to but the method still worked. So, thanx for sharing

  2. Janie C said on March 22, 2013 at 11:22 am

    instead of wondering why anyone would switch to, why not just just not respond or reply to the person’s problem. Gmail is not the be-all and end-all of IMAP email. I HATE the way messages are threaded. If I have a message with multiple replies back and forth, it takes forever to find needed info. And the fact that you have to click a box and then click DELETE in Gmail is annoying to say the least. Everyone has specific tastes, and it’s helpful to have other options. It’s like saying Why would someone eat an apple, when there’s an orange? good grief!

  3. steme said on August 30, 2012 at 1:14 am

    i migrated my gmail emails to the inbox, and my gmail sent items to the sent items folder.

    the problem is that the migrated emails in are not linked to the migrated “sent emails.” so i cannot group them together in a single conversation. all i see is a one way conversation from the people i email; i dont see what I wrote unless i find the individual sent email in my “sent email” folder. inefficient.

    anyone know a way around this?

  4. Akash Nemani said on August 14, 2012 at 10:10 am

    You can also try our email backup, migrate and restore service at

    You can automatically keep backing up your Outlook, Gmail, Hotmail or any other email account and migrate them to any other service provider as well.

    Give it a try. Its free!

  5. Avi said on August 12, 2012 at 8:02 am

    I hate microsoft for a for a lot of things, including the non-release of GOF 2 and Fable 2 on PC. Plus I really don’t like their webmaster settings, It indexes pages once in a blue moon. Though Hotmail is a much secure service than any other in their league.

  6. ilev said on August 12, 2012 at 7:02 am

    Why should I move from the more secure with 2- step-authentication to the un-secure Microsoft platform were 20% of Microsoft’s accounts/live/ are controlled by Hacker (according to Microsoft) , and were Microsoft thinks that its users are idiots that don’t need 2-step-authentication and it is enough
    to use strong passwords:

    Microsoft says it’s working to offer better security for users of its web-mail service, but don’t expect two-factor authentication, like on Gmail. Instead, Microsoft wants to offer a “strong solution” that won’t be as inconvenient for users….

    When asked about security, a spokeperson for Microsoft said “requires strong passwords” and offers single-use codes….

  7. Morely the IT Guy said on August 12, 2012 at 2:00 am

    Why in the name of the Flying Spaghetti Monster would anyone be that stupid?

    1. Ronny said on August 12, 2012 at 3:32 am

      Ditto. Sometimes the articles here really surprise me.
      Next week: “How to get rid of your microwave and cook on a campfire.”

  8. Vivek Nath.R said on August 11, 2012 at 7:11 pm

    I linked my Gmail account with Outlook, after that i’m getting all the old messages from gmail to the linked outlook account. I wish to receive only new mails from gmail. Any options to do that?

    1. Martin Brinkmann said on August 11, 2012 at 8:06 pm

      Have you used the Trueswitch service?

      1. Vivek Nath.R said on August 11, 2012 at 8:14 pm

        No, I don’t know about that.

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