How to migrate your email from Gmail.com to Outlook.com

Microsoft launched the new outlook.com mail interface on the last day of July 2012 with the intention to replace its traditional email service Hotmail with the new service eventually. Hotmail users currently can switch between the old and new interface as they please, but can only make use of some of the new features if they are logged in to the new interface.
Outlook.com users can integrate emails from other services such as Gmail.com in to the account, and a new blog post at the Outlook blog highlights how this is done. The post begins with a list of features that Gmail users get when they switch to Outlook as their web email service. The list includes an address book that can be connected with Facebook, Twitter and LinkedIn to receive information about contacts directly from within the Outlook website, SkyDrive and Office web apps built-into to the service, integration of Facebook messaging, and automatic filters that highlight specific email types under quick views in the interface.
Migrating from Gmail to Outlook
If you migrate your Gmail address to Outlook you retain the full functionality of that address. This means that you can send and receive messages, get access to all contacts and access to all past email messages. The thing that changes is the interface you access those features on.
There are five steps to the process:
- Creation of a Hotmail or Outlook account. Can be skipped if you already have a Windows Live, Hotmail, MSN or Outlook account.
- Forward all Gmail mails to Outlook
- Configure Outlook so that you can send emails using your Gmail address
- Import your Gmail address book to Outlook
- Import all your old mail from Gmail
The Outlook account
This is without doubt the easiest step. If you already have a Windows Live, MSN or Hotmail account, you can sign right into outlook.com and skip the rest of this chapter. If you are using a Gmail address for Microsoft services such as Xbox Live or SkyDrive, you already have a Microsoft Account and can use it to sign in to outlook.com as well.
If you want, you can rename your account to get an @outlook.com email address, but that is optional.
If you do not have a Microsoft Account yet, you can sign up for an account over at the outlook website linked above.
Forward Gmail messages
You need to head over to Gmail and sign in to your account on the site. If you have troubles doing so check out our Gmail login troubleshooting guide to resolve the issues.
Please note that the first Gmail link above leads right to the Forwarding and POP/IMAP settings of the Gmail account. Here you need to find the forwarding menu and enable the forwarding of all Gmail messages to your outlook.com email address (that is the email address that you use to sign in to outlook.com).
When you configure the forwarding, you will receive a confirmation message to your outlook email address. This email contains a confirmation link that you need to click on to confirm the forwarding. Go back to Gmail once you have made the confirmation and enable the forwarding in the same settings menu on the website. You can keep a copy of the email in your Gmail inbox, archive the message, mark it, or have it deleted.
Send Gmail emails from Outlook
If you do not want to send emails using your Gmail account from Outlook skip this step. Otherwise, click on the settings icon next to your name on the Outlook website and select more mail settings from the options there. Locate sending/receiving email from other accounts under managing your account here, and click on add another account to send from on the next screen.
Enter your Gmail email address under add an email address here and click on send verification email afterwards. If you have enabled forwarding already, you should see the email in your Outlook.com inbox. You can alternatively head over to Gmail if you have configured the forwarding to not delete emails that get forwarded.
Open the email and click on the verification link to confirm the process. Once done, you can select to send emails from your Gmail address from the outlook interface.
Adding Gmail contacts to Outlook
To import all of your Gmail contacts to Outlook move your mouse cursor over the outlook logo on the website and click on the down arrow that appears next to it. Select the people icon and then Google Contacts from the import options.
Just follow the wizard from this point on. Please note that you need to enter your Google account credentials during the process.
Click "Connect," then enter your Gmail sign-in information. You'll see a confirmation screen, which shows you that Gmail is confirming that Microsoft is asking to connect to your Gmail contacts. Click "Allow access." You'll get a final confirmation screen, and you can click "Done."
Microsoft notes that it may take a while before the contacts start to appear in your outlook address book.
Import old Gmail emails to Outlook
You can import all your old Gmail emails using Microsoft's TrueSwitch service. Just visit the website and do the following here:
- Enter your Gmail address and password under "Other email"
- Enter your Windows Live, Outlook or Hotmail email address and password under "hotmail e-mail"
- Select what you want to copy to the Outlook account (email messages, address book, calendar)
- You can also tell contacts about your switch, with options to personalize the message and choose the contacts that you want to notify.
- Lastly, you can configure the service to forward Gmail emails for 90 days to Outlook.
As you may have noticed, there is a bit of redundancy here. If you have already imported your contacts, there is no need to keep the option enabled. The same is true for the forwarding which you have configured in step 1.
Closing Words
If you prefer to use a web-based email client then it is a matter of personal taste which you choose. Both services offer the means to control the other service's email address. While we are at it: do you prefer a specific web interface?
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You said that Outlook isn’t your main email client, so which is your main one?
I think its thunderbird
It is Mozilla Thunderbird.
Awesome! This actually solved my problem… what a stupid bug.
If this is the same bug that I’ve encountered, there may be another fix: (1) hover over open Outlook item in Taskbar, cursor up to hover over Outlook window item, and right-click; (2) this should give you Restore / Move / Size / Minimize / Maximize — choose Move or Size; (3) use your cursor keys, going arbitrarily N/S/E/W, to try to move or size the Outlook window back into view. Basically, the app behaves as though it were open in a 0x0 window, or at a location that’s offscreen, and this will frequently work to resize and/or move the window. Don’t forget to close while resized/moved, so that Outlook remembers the size/position for next time.
THANK YOU Claude!!! I could get the main window to launch but could not get any other message window to show on the desktop. You are my hero!!!!
Solved my issue! 6 years later and this is still problem…
Fantastic. Thank you. Size did the trick.
This solved my Outlook problem, too. Thank you. :)
Thank you so much, this started happening to me today and was causing big problems. You are a life saver, I hope I can help you in some way some day.
You are a god – thank you!
thanks a lot…. work like charm.. :-)
Yah…thanks Claude. I’ve been having the same problem and tried all the suggestions…your solution was the answer. It had resized itself to a 0/0 box. Cheers
Excellent post. This had me baffled even trying to accurately describe the problem. This fixed it for me.
Thank you
Thanks a lot for the article. Don’t know why it happenend, don’t know how it got fixed, but it was really annoying and now it works :-)
Thanks a lot. I was facing this issue from past 3 week. I tried everything but no resolution. The issue was happening intermittently and mainly when I was changing the display of screen ( as i use 2 monitors). The only option i had was to do system restore. But thanks to you.
I’ve been tried to sole this problem for 12hours. Your comment about changing the display of screen helped me a lot!! Thanks!!
Thank you…don’t know why this happened but your instructions helped me fix it. Running Windows 10 and office pro 2007
Great tip! Thanks!
Worked for me, too – thank you!!!
It’s Worked for me, too
thank you very much!
I had a similar issue with Outlook 2013 on Windows 10 and this helped me to fix it. Thank you very much!
Thank you so much. Solved!
Considering you published this in 2012, incredible not been debugged by Microsoft.
Thank you again. M
This problem was faced by only one user logging to TS 2008 r2 using outlook 2010.The issue was resolved.
Thanks.
Great tip. Thank you!!!! If it helps, I had to use the Control Key and the arrow keys at the same time to bring my window back into view. Worked like a charm.
Thank you, this worked !!!!
Man, you are a fucking god. Thanks a lot, what an annoying bug!!
Awesome, this post solved the issue. Many thanks!