Symantec Enters DNS Provider Market With Norton DNS (Norton ConnectSafe)

Martin Brinkmann
Jun 2, 2010
Updated • Oct 22, 2018

Update 2: Symantec announced in 2018 that it would shut down Norton ConnectSafe on November 15, 2018.

Update: Norton DNS is available on a new website and now called Norton ConnectSafe. You find the most recent IP addresses and setup information on the website.

The domain name system is a naming system for computers and other devices connected to private computer networks or the Internet. One of its most important tasks is to translate domain names (e.g. into IP addresses that computer use for communication purposes.

Most Internet users use their Internet Service Provider as the DNS provider, often without their knowledge. This may not always be the optimal solution depending on the provider's infrastructure, network speed and handling of domain names that cannot be resolved as well as a country's censorship implementations.

The last two aspects might need some clarification. Many IPSs display custom search pages if a domain name cannot be resolved. They do that to cash in on the user's searches. This can be frustrating to the user who may prefer to get a simple error page in the browser instead.

Some countries use the domain name system to block access to web contents and other resources.

Using a different DNS provider can speed up domain look up times, reduce web censorship and block custom error pages by Internet providers. Many DNS providers are also offering filters of their own, for instance parental controls or automatic filters for known malicious sites on the Internet.

Symantec is the latest company to enter the DNS provider market with Norton DNS which is currently offered as a public beta.

The easiest way to use the settings is to change the DNS settings to one of the following ones:

  • Security (blocks malware, phishing and scam sites automatically): and
  • Security and Pornography: and
  • Security, Pornography and "other": and

Other includes sites that offer mature content, violence and several other topics.

Symantec offers in depth instructions for Windows and Mac OS X on the official Norton DNS website.

Norton DNS promises the same advantages that Google offered when they introduced Google Public DNS back in December of 2009.

Norton DNS Public Beta offers you a faster, safer, and more reliable Internet experience.

The Norton DNS website and FAQ do not contain lots of information about how it is faster, safer and more reliable than the standard DNS provider. Norton seems to be using information from Norton Safeweb to block malicious site requests automatically. Similar services are offered by other DNS providers such as OPEN DNS as well.

Symantec seems to have plans to expand the product in the future naming parental controls in the FAQ as one of the planned features. It is likely that the service will get integrated into Symantec and Norton products once it comes out of beta.

Symantec Enters DNS Provider Market With Norton DNS (Norton ConnectSafe)
Article Name
Symantec Enters DNS Provider Market With Norton DNS (Norton ConnectSafe)
Norton ConnectSafe is a third-party DNS service by Symantec that is free for home users and blocks malicious contents automatically.
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  1. Transcontinental said on June 3, 2010 at 9:30 am

    Quote from :

    “It also redirects users who enter misspelled or nonexistent URLs to a search portal (this service uses”

    Oh! no!, not again, pity :)

    1. Martin said on June 3, 2010 at 10:23 am

      I will only use a service if there is an option to turn this nonsense off.

  2. HNicolai said on June 2, 2010 at 7:52 pm

    I would recommend people to use “Namebench” ( ).

    It test some different DNS servers and find the fastest server and the closest server. And then it checks for those nasty “hijacks” some DNS server makes.

  3. Kirill said on June 2, 2010 at 7:44 pm

    Servers redirect unresolvable addresses to It is not desirable in Google Chrome.

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