Comodo Cloud Scanner

Martin Brinkmann
Jan 13, 2010
Updated • Jun 2, 2016
Security, Windows software

Update: Comodo has discontinued the standalone Cloud Scanner product and integrated it instead into the company's Internet Security application.

Moving virus definitions and other core files into the cloud seems to be one of the latest trends in the software security industry.

The benefit of this approach is that it is easier, faster and more reliable to update data for all users who use the product opposed to the old way which only updated the user's software if the new files and information were downloaded by the user.

The downside is that the program won't work properly or even at all on devices without Internet connection.

Comodo Cloud Scanner appears to be a relative new product by Comodo. It combines malware scanning with checks for privacy issue, registry errors and junk file removals.

The program will find thousands of issues usually which can largely be attributed to temporary files that are reported either as privacy issues or junk files.

One of the biggest disappointments becomes apparent after the check finishes. There is no way to resolve the issues right away. That's right. The only action that can be taken is to click on the Help me clean my PC button which will show a prompt to install Live PC Support on the computer system.

Live PC is apparently a service by Comodo that starts at $19.00 for a one time consultation or $49.00 for a yearly subscription. Included in the service are

  • Virus Diagnosis
  • Virus Removal
  • PC Tune-up
  • ID Theft Protection
  • Email Account Setup
  • Software Installation
  • Printer Setup
  • Printer Troubleshooting
  • Green PC
  • Computer Troubleshooting

The main question here is if anyone needs this service in its current stage. The answer has to be no unless you prefer to talk to a technician that walks you through the steps of cleaning your computer system.

Since there is no way of judging support without subscribing, it is unclear how good the advise really is.

There are programs out there that can perform a similar diagnosis of the system from the excellent CCleaner to free antivirus software like AVG.

It is still possible to download a copy of the retired program from software download sites, but it makes little sense as it won't function properly anymore.

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  1. David said on February 8, 2010 at 2:44 am

    Hai guys,

    Thanks for the info on Avast and Panda cloud. Probably another one which i use personally is Avira and Immunet Cloud. Immunet needs to work with any other antivirus while Avira is antivirus which can detect most of the viruses.

    The best thing about these two is that they do not hog the resources. I am using them with W7.

    Have a nice day

  2. deano fabaza said on January 14, 2010 at 3:22 pm

    transcontinental, I have Avast on two desktops and one laptop and also install it on all my friends computers that dont know much about pc’s because it does not give false positives and is light . In the 3 or 4 years I have had Avast its been the quietest AV I’ve had. I do regular scans with other scanners and it’s been doing it’s job too because they all report I’m clean. I still can’t believe you put Avast in the same sentence as Panda or this Comodo. Avast did a few weeks ago release a bad update that created f/p but that was fixed within a few hours and I don’t believe because of that it can be classed as creating f/p all the time.

    1. Transcontinental said on January 14, 2010 at 3:53 pm

      deano fabaza, if you use Avast and your experience of it is what you say, then you have a point that I haven’t, since I do not myself refer to this anti-virus. Perhaps have I written too quickly, consequently.
      I had this conclusion built by adding comments read or heard here and there, and not later than last week when I emailed an application to a friend to find out his Avast had analyzed the application as being a trojan … which was the final straw …
      So, if everything is fine for a user as yourself, please consider Avast as removed from my pas sentence!

  3. Transcontinental said on January 14, 2010 at 10:11 am

    Generally speaking, the obvious problem with whatever anti-malware product is its weakness for delivering false-positives. This weakness is more or less characteristic from one product to another, but Comodo Cloud Scanner, alongside with Panda Cloud Antivirus or Avast (though in a different category), and a few others, are at this time recognized as particularly skilled in finding bad when bad is not.
    So, if you use Comodo Cloud Scanner, do NOT follow its prescriptions after analyze, that is do NOT delete everything :)
    Gosh, when I see a company delivering such an unfinished product, I really wonder of the seriousness of its aims.

  4. Saurabh said on January 14, 2010 at 8:29 am

    A disappointment. The non-malware issues are just there to earn money for them and are hardly real problems.

  5. dwarf_toss said on January 14, 2010 at 1:47 am

    Awww, too bad. I got excited for a second as I always wanted to try Comodo A/V. I love their firewall and everything; still I wonder who would actually pay for this when their other A/V is free.

    Panda Cloud A/V was okay if you didn’t mind A TON of false positives and files necessary for certain apps being deleted or moved to quarantine folders. That said, it sipped resources, which is always nice to see.

    I like the concept of a cloud antivirus, so it should be interesting seeing what else comes of this idea.

    1. meanpt said on January 14, 2010 at 12:38 pm

      I’ve been testing Panda Cloud on a W7 starter virtual machine and so far didn’t get one positive.
      The only drawback is the noticably slowing of my 512 mb ram’s configured system, since the first moment of the booting..

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