Walmart Decides To Keep DRM Servers

Martin Brinkmann
Oct 10, 2008
Updated • Dec 2, 2012
Music and Video
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Who would have projected this? Walmart decided to keep the DRM servers running for now after announcing that they would be shutting down the DRM servers of their mp3 online store which would essentially mean that customers would not be able to transfer the music to another computer or device anymore.

It was actually very easy to predict. One simply had to look at all the other companies who decided to turn off their DRM servers leaving their customers standing in the rain. All of them caved in after announcing that they would turn off their DRM servers.

Why don't the decision makers look around first to get a feeling for what will happen if they announce the shutdown of DRM servers? It happened numerous times already in the last years and it always went off the same way. Company A announces the shutdown of their DRM servers. They usually do that by mailing their customers or posting an announcement in the online store.

The online community notices what company A is trying to do and is writing about it in protest. No one likes the decision of company A at that time. Bad press and customer complaints result in company A changing their mind and either providing their customers with a better deal or canceling the decision to turn off the servers.

Why can't there be an instructions manual for overpaid managers who think that laying all the burden of turning off a service on the customer is a good idea that would save the company money?

Here is the original email send out by Walmart (via Engadget):

NOTE: This is a follow-up to our email titled "Important Information About Your Digital Music Purchases" from 9/26/08.

Based on feedback from our customers, we have decided to maintain our digital rights management (DRM) servers for the present time. What this means to you is that our existing service continues and there is no action required on your part. Our customer service team will continue to assist with DRM issues for protected windows media audio (WMA) files purchased from Walmart.com.

While our customer support team is available to assist you with any issues, we continue to recommend that you back up your songs by burning them to a recordable audio CD. By backing up your songs, you insure access to them from any personal computer at any time in the future.

We appreciate your support and patience as we work to provide the best service possible to you. As we move forward with our 100% MP3 store, we'll continue to update you with key decisions regarding our service and your account via email.

Thank you for using Walmart MP3 Music Downloads.

The Walmart Digital Music Team

Who wants to bet on the next company that is making the same mistake?

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Comments

  1. Anonymous said on August 1, 2010 at 12:43 pm
    Reply

    Why not make use of the mplayer.conf?

  2. Mike J said on August 1, 2010 at 2:58 pm
    Reply

    Huh, I have never even seen this “font cache” pane; videos play at once for me, using VLC & XP SP3.

    1. Martin said on August 1, 2010 at 3:39 pm
      Reply

      Mike, in theory this should have only been displayed once to you, at the very first video that you played with VLC. The time this window is displayed depends largely on the number of fonts in your font directory.

      1. Mike J said on August 2, 2010 at 2:30 pm
        Reply

        huh, I lucked out for a change?? Amazing!!
        Apparently VLC keeps this info through version updates, but I didn’t see this message after a fresh OS install about 8 weeks ago, & a new VLC.

  3. myo said on August 1, 2010 at 5:52 pm
    Reply

    yes, yes, i have the same problem. sometimes, VLC crashes when it is playing .mov file.

  4. Kishore said on August 13, 2010 at 2:55 pm
    Reply

    Error:
    Buidling font Cache pop-up

    Solution:

    Open VLC player.

    On Menu Bar:

    Tools
    Preferences

    (at bottom – left side)
    Show settings — ALL

    Open: Video
    Click: Subtitles/OSD (This is now highlited, not opened)
    Text rendering module – change this to “Dummy font renderer function”

    Save
    Exit

    Re-open – done.
    Progam will no longer look outside self for fonts

    Source – WorthyTricks.co.cc

    1. Martin said on August 13, 2010 at 3:10 pm
      Reply

      Great tip, thanks a lot Kishore.

  5. javier said on August 14, 2010 at 1:50 pm
    Reply

    @Kishore, I’ll try your tips, but does this mean it will no longer show subtitles either?
    I do use subtitles, but the fontcache dialog box pops up (almost) everytime I play a file.

    Could this be related to the fonts I have installed? Or if I add/remove fonts to my system?

    I’ll try to do a fresh install also, if your tips does no work. I’ll post back here later…

    /thanks
    /j

  6. Kishore said on August 15, 2010 at 12:38 pm
    Reply

    @ Javier, The trick i posted will show up subtitles too. If not,

  7. Kishore said on August 15, 2010 at 12:39 pm
    Reply

    @ Javier, The trick i posted will show up subtitles too. If not,Dont worry, VLC is currently sorting out this issue and the next version will be out soon.

    No probs @ Martin !! Its my pleasure

  8. Ted said on October 22, 2010 at 3:57 am
    Reply

    Try running LC with administrator privileges. That seemed to fix it for me

  9. Evan said on December 8, 2013 at 1:48 am
    Reply

    I am using SMplayer 0.8.6 (64-bit) (Portable Edition) on Windows 7 x64. Even with the -nofontconfig parameter in place SMplayer still scans the fonts. Also, I have enabled normal subtitles and it is still scanning fonts before playing a video. Also, it does this every time the player opens a video after a system restart (only the fist video played).

  10. Mike Williams said on September 6, 2023 at 1:26 pm
    Reply

    Does that mean that only instrumental versions of songs will be available for non-paying users?

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