Fix Do not Disconnect on Ipod

Martin Brinkmann
Jan 5, 2007
Updated • May 24, 2013

Do not Disconnect was implemented on Apple iPods to prevent data loss by warning the user not to disconnect the iPod while it is still in use on the computer. This message should be taken serious most of the time as it can have disastrous consequences. . If you transfer files to the iPod for instance and unplug the iPod from the PC during the operation, you may experience data loss or file corruption afterwards.

Sometimes however the message Do not disconnect appears although all transfers have been finished and iTunes has been closed. But don't worry, you can try several things to make the message disappear.

If iTunes is still running on your computer system close it and see if the message disappears. If that is not the case start it again and click on the Eject Disk icon in the lower right of the screen.

Ejecting the iPod in iTunes basically disconnects the tie between the iTunes software and the iPod, so that you should be able to disconnect the device from your computer afterwards without issues.

If that is not the case you will have to do the following. The iPod is connected to your operating system and should appear in the list of connected devices.

Right-click the iPod and select Eject from the context menu. This should remove the iPod from the list of devices and thus break the connection to your operating system. If the message still appears try searching for programs in the task manager that are related to your iPod and kill the process.

If the Do not Disconnect message still appears on your iPod you could try and simply disconnect it anyways. Just make sure that nothing is running in the background that is still communicating with your iPod. It should not be a problem then.


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  1. mozhdeh said on June 4, 2012 at 11:58 am

    my ipodnanojust showing ok to disconnect after disconnect it it hanking what shoud i do?

  2. jashawn small said on November 23, 2011 at 6:02 pm

    i need help

  3. gaige said on May 19, 2010 at 10:06 pm

    the ipod is stuck on the connected sign but the ipod isnt n the comp. i need help now its my frnds an she needed help cuz she forgot the passcode soo i restored it an now its stuck on the connected screen

  4. Kyle said on January 16, 2010 at 11:08 pm

    My ipods 8g and i think is 4th generation but this was the only fix i cud find. i tried dissconecting it from the port but the screen still says Synchronizing do not disconnect (my dog ran across the wire n it came out when i was downloading) is there anything else i could do?

  5. Done said on October 20, 2009 at 2:15 am

    My iPod says it’s using up 15 Gigs on other but there is nothing on my iPod, what should I do?

  6. lucille said on March 1, 2009 at 4:30 pm

    thank you!

  7. sean said on April 30, 2007 at 1:43 pm

    hey i disconnected the ipod 2gb nano 2nd generation and the do not disconnect screen remains. ive tried reconnecting it to different pcs and none of them recognise it anymore… itunes doesnt either.. and the do not disconnect screen is always there. connected or not.
    what can i do?

    1. Kyle said on January 16, 2010 at 11:10 pm

      the exact same thing happened to my 8gb 4th generation

  8. J!NX said on January 5, 2007 at 12:27 pm

    Good Times!

  9. Martin said on January 5, 2007 at 12:01 pm

    I will never run out of things ;) I do know that most of my readers are tech savy and know what to do in such circumstances but some that come from search engines do not. So, sometimes it is for them, hehe :P

  10. J!NX said on January 5, 2007 at 11:59 am

    Pretty common sense for anybody that owns one. Seems like you ran out of things to post for a minute. ; ) I love this site! Always informative and entertaining, Thanks for having it…

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