Even the most prominent websites or services may go down. While the downtime of sites like Facebook, YouTube or Twitter is measured in seconds usually, other sites may be down for hours or even days at a time.
But downtime is not the only reason why you may not be able to access a website. Maybe it is blocked in your country, blocked by security software, or you cannot access it because of ISP routing issues.
The following guide offers a list of suggestions on analyzing connection issues. It lists recommendations to access the site in question regardless of connectivity issues furthermore.
You open a site in the browser's address bar or click on a link, but instead of seeing the website rendered in the web browser of choice you get an error message, or it takes ages before a timeout is displayed to you.
In Ways to check if a website is down, I listed four options to analyze why you can't connect to a particular site. I don't want to rehash the whole article, so check it out as a good starting point.
The first thing you may want to do is try to access the site that you can't access again. If the site is still loading, hit the stop button, and then reload the website to see if the connection issue was temporary or if it has been resolved in the meantime.
Run Ping / Tracert on the command line -- This is quickly done and may reveal valuable information right away. Open a command prompt (on Windows, tap on the Windows-key, type cmd.exe and hit the Enter-key)
Timeout messages are indicators for server or routing issues.
The main advantage that web checkers have is that they can tell you if others, in this case, the server the checking script runs on, can access a specific site.
This is useful, as you will get two responses:
Use a service like downforme.org to find out if the site in question is down for anyone or just you.
While you can use a service to find out if a site is not accessible on your end or globally, you may also ask a friend or contact to check it out.
This may not work all the time, depending on the site in question, but it may help you find out more about the connection issue.
Friends who use the same ISP as you may help you figure out if the issue is related to a specific ISP, and if they live in the same country if it could be country related.
Now that you know that you can't access a site or service on the Internet, you may want to do something about it.
It may not always be possible, however, as connectivity issues are not always issues that you may fix on your end.
Here is a list of suggestions:
It is entirely possible that you may not be able to access a site. Maybe it is blocked at the ISP level or even countrywide, or it is down for anyone.
You may use the following tools and services to try and access the site in question. Note that these often grant access to static content only and don't let you interact with the site. So, if Facebook is down, you may access the public profile but may not be able to post, write comments or use the messaging service.
Now You: What do you do if you can't access a site on the Internet?
Ghacks is a technology news blog that was founded in 2005 by Martin Brinkmann. It has since then become one of the most popular tech news sites on the Internet with five authors and regular contributions from freelance writers.