Microsoft Bing crosses 100 million daily active users after Bing Chat was launched

Mar 9, 2023

Microsoft Bing has crossed 100 million daily active users for the first time. The company credits Bing Chat for boosting the growth of its search engine, and helping it reach the milestone.

AI Chat experience helps Bing user base grow by one-third

It is now exactly a month since the Redmond company announced the new Bing experience with Answers and Chat. The AI-assisted feature, which is powered by OpenAI's GPT 3.5 (Prometheus natural language model), has drawn millions of users to try the service. That's quite an impressive feat considering that the Chat is not publicly accessible for all users, it is locked behind a waitlist.

Users could gain faster access to the chatbot by installing the Bing Search app on their phone, and by using Edge as the default browser on their PC. This move contributed to the Bing Search app rising to the top charts of the iOS App Store.  And since Microsoft had made its new Bing experience exclusive to Edge browser on desktop, it too benefited from the AI-craze, which naturally attracted scores of people to use the program.

ChatGPT has also played a crucial role in this. OpenAI's chatbot has an outdated database, its knowledge is limited to events up to 2021. Bing AI's chat on the other hand makes use of data from real-time events, giving it a significant advantage, not just in conversational capabilities, but also for providing results for search queries, answers, and creation. Microsoft says that 15 percent of Chat sessions on Bing are used for generating new content. The service sees about 3 chats per session, and has passed over 45 million chats since the preview was announced. The chat experience was also included in the company's popular VOIP service, Skype.

The AI-powered search engine provides much better results than before, and Microsoft attributes the new Bing chat as the reason for its active user base growing by one third. The mobile app experience has also helped drive the numbers, it managed to increase the active user count by 6x than before. The company is expecting Microsoft Edge's sidebar with Bing search and create to bolster further growth.

Bing AI Chat turn limit increased again

Bing AI Chat turn limit increased

The experience is constantly being improved based on user feedback. When Bing Chat debuted, it had many limitations, notably a 5-turn limit for chats, and 50 per day. This was then increased to support 6 chats per thread, and 60 chats a day. Yesterday, Yusuf Mehdi, the Corporate Vice President & Consumer Chief Marketing Officer at Microsoft, confirmed that the company was increasing the count again. Bing Chat now supports 10 chats per session, and 120 total per day, for a more interactive conversation.

Is AI the future of search?

Meanwhile, DuckDuckGo has launched its own AI-assisted, privacy-friendly search experience called DuckAssist, which summarizes answers by extracting data from Wikipedia. Another highly anticipated AI language model is Google Bard, it was launched on the same day as Bing Chat, but is yet to be available publicly. Jack Krawczyk, the product lead for Bard, recently told CNBC that Google's AI is not about Search. Rather, Bard is a collaborative AI service that helps users generate content creatively. But since users will try to use it for search, Bard will have a look-up feature called Search It, though it is meant to provide search-like results.

Microsoft Bing crosses 100 million daily active users after Bing Chat was launched
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Microsoft Bing crosses 100 million daily active users after Bing Chat was launched
Microsoft Bing has 100 million daily active users, thanks to the new Bing Chat. Can it beat Google?
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  1. Some Dude said on March 19, 2023 at 11:42 am

    Are these articles AI generated?

    Now the duplicates are more obvious.

    1. boris said on March 19, 2023 at 11:48 pm

      This is below AI generated crap. It is copy of Microsoft Help website article without any relevant supporting text. Anyway you can find this information on many pages.

  2. Paul(us) said on March 20, 2023 at 1:32 am

    Yes, but why post the exact same article under a different title twice on the same day (19 march 2023), by two different writers?
    1.) Excel Keyboard Shortcuts by Trevor Monteiro.
    2.) 70+ Excel Keyboard Shortcuts for Windows by Priyanka Monteiro

    Why oh why?

    1. Clairvaux said on September 6, 2023 at 11:30 am

      Yeah. Tell me more about “Priyanka Monteiro”. I’m dying to know. Indian-Portuguese bot ?

  3. John G. said on August 18, 2023 at 4:36 pm

    Probably they will announce that the taskbar will be placed at top, right or left, at your will.

    Special event by they is a special crap for us.

  4. yanta said on August 18, 2023 at 11:59 pm

    If it’s Microsoft, don’t buy it.
    Better brands at better prices elsewhere.

  5. John G. said on August 20, 2023 at 4:22 am

    All new articles have zero count comments. :S

  6. Anonymous said on September 5, 2023 at 7:48 am

    WTF? So, If I add one photo to 5 albums, will it count 5x on my storage?
    It does not make any sense… on google photos, we can add photo to multiple albums, and it does not generate any additional space usage

    I have O365 until end of this year, mostly for onedrive and probably will jump into google one

  7. St Albans Digital Printing Inc said on September 5, 2023 at 11:53 am

    Photo storage must be kept free because customers chose gadgets just for photos and photos only.

  8. Anonymous said on September 5, 2023 at 12:47 pm

    What a nonsense. Does it mean that albums are de facto folders with copies of our pictures?

    1. GG said on September 6, 2023 at 8:24 am

      Sounds exactly like the poor coding Microsoft is known for in non-critical areas i.e. non Windows Core/Office Core.

      I imagine a manager gave an employee the task to create the album feature with hardly any time so they just copied the folder feature with some cosmetic changes.

      And now that they discovered what poor management results in do they go back and do the album feature properly?

      Nope, just charge the customer twice.

      Sounds like a go-getter that needs to be promoted for increasing sales and managing underlings “efficiently”, said the next layer of middle management.

  9. d3x said on September 5, 2023 at 7:33 pm

    When will those comments get fixed? Was every editor here replaced by AI and no one even works on this site?

  10. Scroogled said on September 5, 2023 at 10:47 pm

    Instead of a software company, Microsoft is now a fraud company.

  11. ard said on September 7, 2023 at 4:59 pm

    For me this is proof that Microsoft has a back-door option into all accounts in their cloud.
    quote “…… as the MSA key allowed the hacker group access to virtually any cloud account at Microsoft…..”

    so this MSA key which is available to MS officers can give access to all accounts in MS cloud.This is the backdoor that MS has into the cloud accounts. Lucky I never got any relevant files of mine in their (MS) cloud.

  12. Andy Prough said on September 7, 2023 at 6:52 pm

    >”Now You: what is your theory?”

    That someone handed an employee a briefcase full of cash and the employee allowed them access to all their accounts and systems.

    Anything that requires 5-10 different coincidences to happen is highly unlikely. Occam’s razor.

  13. TelV said on September 8, 2023 at 12:04 pm

    Good reason to never login to your precious machine with a Microsoft a/c a.k.a. as the cloud.

  14. Anonymous said on September 18, 2023 at 1:23 pm

    The GAFAM are always very careless about our software automatically sending to them telemetry and crash dumps in our backs. It’s a reminder not to send them anything when it’s possible to opt out, and not to opt in, considering what they may contain. And there is irony in this carelessness biting them back, even if in that case they show that they are much more cautious when it’s their own data that is at stake.

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