Google Local Business, Fix We currently do not support the location

Martin Brinkmann
Sep 26, 2011
Updated • Mar 20, 2015
Google, Google Maps
|
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Imagine that you have your business setup in Google on Google Places. Users from your town can search using location based queries to get your listing in the results or on Google Maps.

Think Plumber Manhattan for instance. If you optimize the listing you usually have good chances to be at the top of the listing for user searches, which in turn drives great business to your website and Google Places listing.

One of the issues that businesses and webmasters who take care of the listing for businesses experience from time to time is the dreaded "We currently do not support the location".

This basically returns a blank page with the error message instead of the businesses listing on Google Places. I actually experienced this message twice in the last three months for a client.

we currently do not support the location

It can be a serious blow to businesses operations if it is not found on Google Places anymore. One might now assume that this message appears on purposes because something's wrong with the listing, or maybe even the Google account in question.

This is however often not the case. The We currently do not support the location seems to be a bug in Google Places that a lot of local businesses have experienced in the last time.

I do suggest you check the email account linked to your Google Account and your Google Webmaster Tools account first to see if you got any emails or warnings from Google. The next thing that you need to do is to open your Places listing in your Google Account to check for changes or messages there.

If everything appears all right, you can try the following solution to bring your local business listing back on Maps.

The fix that worked in my client's case both times was to make a change to the Google Places listing. The easiest way to do that is to post an update. You find the "Share an update on your place page" on the right side of the Places listing.

google places update

Just enter an update into the form and hit the Share button afterwards. Write about a new product or special offer for instance. I had to wait about 15 minutes before the local business appeared again on Google Places. The We currently do not support the location message was gone.

You can also make other changes, like adding or removing text from the site's description, business hours or categories. Make sure you do not change the businesses location or other information related to that as you may end up having to verify the business again if you do that.

I hope this helps some local businesses who are fighting with the same bug on Google Places.

Summary
Google Local Business, Fix We currently do not support the location
Article Name
Google Local Business, Fix We currently do not support the location
Description
Find out how to fix the error message "We currently do not support the location" on Google Places.
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Comments

  1. VioletMoon said on August 16, 2023 at 5:33 pm
    Reply

    “Do you use Google Photos?”

    I do; I find it impossible not to use Google Photos on the Android phone; nevertheless, the “memory” feature is sort of neat. I’ve seen photos from a couple of years ago that that offer glimpses into the long-ago, forgotten past. It’s a lot like reviewing journal writing. “What was I doing and such and such a date?”

    And, I think, when the “memories” are sorted and positioned, one can create a mini-collage with up to eight photos.

    It’s so much easier to share photos with people rather than journal entries.

    Nifty!

  2. John G. said on August 16, 2023 at 8:57 pm
    Reply

    I delete the photos after 1 month of being taken. All of them are erased to return to the black and silent nothingness. Only the best ones are printed and placed in a very nice site at home. :]

    1. Anonymous said on September 15, 2023 at 10:33 am
      Reply

      I should buy a Chromebook.
      None of the big tech companies are good but at least Google are the least dishonest and morally bankrupt of them. They’re always trying to do the right thing if the money allow it.

  3. Tachy said on August 19, 2023 at 5:15 pm
    Reply

    In reply to “https://www.ghacks.net/2023/08/19/google-keep-is-getting-a-version-history-but-only-on-the-web/” since the website has gone insane and no one can know where thier comment ends up.

    This app should be called “Google Keeps it”. Because, they do.

    I use Color Notes. No syncing, no internet, just local.

  4. said on August 22, 2023 at 3:19 pm
    Reply

    The article said: “[…] positive outcomes of genocide…”. Perhaps the AI was actually discussing the benefits of reading a “Scroll of genocide” … “You feel dead inside.”.

    Martin, this post reply is supposed to belong: [https://www.ghacks.net/2023/08/22/googles-ai-search-generates-horribly-misleading-answers/] (given the the database is faulty it could appear anywhere or nowhere).

  5. John said on August 22, 2023 at 3:46 pm
    Reply

    I have yet to be impressed with AI of any kind. I think it’s overhyped and not ready to live up to it.

  6. Seeprime said on August 22, 2023 at 8:36 pm
    Reply

    How to use AI: Avoid the artificial stupidity at all times.

  7. Richard Steven Hack said on August 23, 2023 at 3:54 am
    Reply

    “When searched “Why guns are good,” it also prompted questionable responses, including potentially questionable statistics and reasoning. ”

    Based on whose reasoning? These sorts of assertions are generally bullcrap intended to advance an agenda. If you don’t like guns, say so. Meanwhile, there are 400 million firearms in the US owned by close to a third of the population and around 20 million carry concealed.

    So your opinion is not shared by a LOT of people who either enjoy firearm spots or are concerned about self-defense or both.

    1. Seeprime said on August 31, 2023 at 10:07 pm
      Reply

      Wow. Ghacks still hasn’t fixed the broken comments system where old comments from a different article appear. Sad to see you slowly turn to dust since the buyout.

      1. owl said on September 1, 2023 at 3:40 am
        Reply

        @Seeprime,

        For over two weeks now,
        I’ve been seeing “Comments” posted by subscribers appearing in different, unrelated articles.
        https://www.ghacks.net/windows-11-update-stuck-fixed-for-good/#comment-4572991
        https://www.ghacks.net/windows-11-update-stuck-fixed-for-good/#comment-4572951
        For the time being,
        it would be better to specify the “article name and URL” at the beginning of the post.

      2. Kirk said on September 19, 2023 at 3:08 pm
        Reply

        This guns comment came up in the Pixel watch repair post and I was bewildered as to what was the connection between the two.

  8. gogo said on August 23, 2023 at 5:12 am
    Reply

    goog = skynet
    “human beings” = \slaves\

  9. no said on August 23, 2023 at 3:51 pm
    Reply

    This info is so NOT correct.
    I so do not want google in my life that I have NEVER downloaded chrome and I do NOT have ANY google accounts.
    My browser is set to clear all cookies, cache and history every time I close it, which is every day, and I still get these world takeover login prompts on every site I go to.
    So I CANT go to google accounts and turn it off.
    If this info were truly accurate I wouldnt be getting these pop ups AT ALL.

  10. John G. said on August 31, 2023 at 3:49 pm
    Reply

    Thanks @Ashwin for the article! :]

  11. Scroogled said on September 1, 2023 at 11:31 pm
    Reply

    Anyone who continues to use these big tech scum’s cloud services deserves what they get.

  12. Tom Hawack said on September 4, 2023 at 2:44 pm
    Reply

    Given Ghacks’ comments’ database problems I precise :
    I’m commenting the article “Google is in trouble with YouTube Shorts – gHacks Tech News” by Emre Çitak
    at [https://www.ghacks.net/2023/09/04/googles-youtube-shorts-problem/]

    About the article’s question, “What do you think about YouTube Shorts?” (BTW first time I read here any other writer other than Martin Brinkmann directly asks the audience it’s opinion, and that’s just fine) :

    YouTube Shorts may suit smartphones (which I don’t use) but on a PC they are not my cup of tea, to put it mildly.
    From what I read a bit everywhere, opinions are shared : love or hate. For those who dislike many scripts and dedicated browser extensions have been developed to handle them (removal or redirect to standard video display).

    I don’ view YouTube videos on YouTube but via a Piped or a Piped-Material YouTube front-end instance and these offer on search results and on channels the option to view Videos-Shorts-Livestreams-Playlists-Channels ; well, I practically never open the ‘Shorts’ display. I don’t like shorts (except in summer, hmm), I dislike the concept, fast-videos after fast-food, fast, faster … to bring what? Emptiness, IMO

    Does that answer your question, @Emre Çitak :)

  13. ECJ said on September 4, 2023 at 3:17 pm
    Reply

    I despise YouTube Shorts. So much in fact, I use custom adblock rules in Brave Shields to remove that crap.

    youtube.com##ytd-grid-video-renderer:has([href*=”shorts”])
    youtube.com###dismissible:has([href*=”shorts”])

    1. Anonymous said on September 5, 2023 at 6:28 am
      Reply

      There’s an extension for Firefox and Chrome browsers called “Youtube-shorts block”, re-opens the video in a normal window. :)

      https://addons.mozilla.org/en-US/firefox/addon/youtube-shorts-block/
      https://chrome.google.com/webstore/detail/youtube-shorts-block/jiaopdjbehhjgokpphdfgmapkobbnmjp

      ps. say NO to Shorts, it only encourage shooting vertical-videos which doesn’t go well with many desktop displays… except when shooting vertical objects, such as ahem… pretty ladies. :)

  14. RG said on September 4, 2023 at 5:02 pm
    Reply

    Page source shows that ghacks is still using WordPress as the platform. Knowing, more or less, how it works at the DB level I am not sure how one could mess up comments this badly. It is actually very difficult.

  15. John G. said on September 4, 2023 at 6:14 pm
    Reply

    Google is the big leader of everything. Indeed it can actually buy Amazon, Disney, Netflix, X and whatever other company. I wonder what could happen if Google starts to build airspace ships in order to conquer the Moon. I bet that Google would be the first to offer free WiFi at the Moon. Please fix the comments.

    This comment is inside the article:
    [https://www.ghacks.net/2023/09/04/what-is-google-synthid-and-how-does-it-work/]

  16. DC said on September 11, 2023 at 10:52 am
    Reply

    This “analysis” is disappointingly shallow and trivial. Why not include other factors like job level, responsibilities, full-time/part-time, qualifications, etc.? Because the conclusions probably wouldn’t fit the current leftist/feminist narrative. You don’t find what you don’t look for.

  17. said on September 11, 2023 at 11:42 am
    Reply

    Misleading statistics.

  18. Kris said on September 12, 2023 at 9:10 pm
    Reply

    Wage should be based on the amount of time, works, thinking (brain > muscle), responsibilities etc

    Not skin pigmentation or your genitalia. There could be correlations, but not causations.

  19. Anonymous said on September 14, 2023 at 4:36 pm
    Reply

    “Google maintains that it provides a superior product”

    That is also Mozilla’s official position in defense of Google against the people, on that question of search engine abuse of dominant position by Google.

    The funniest part is that not only it’s false regarding actual competitors, but even among not-actual-competitors there are meta-search engines that use exactly the same engine, just minus the tracking, so Google is clearly the inferior one compared to those already. But maybe what Google is saying is that it is the surveillance and bubbling that would make their engine superior. False again even without considering the damage those do.

  20. bruh said on September 15, 2023 at 10:17 am
    Reply

    “Google increases Chromebook support to 10 years”

    I mean that’s great and all, but imagine using a browser-based, highly internet-dependent OS such as chrome. I’ve never used chromeOS but have seen it in person and read about it, just seems like ultra-limited user experience which relies on the concept that “most things can be done in a browser”.

  21. Anonymous said on September 15, 2023 at 11:11 pm
    Reply

    What is there to support? It just a glorified web browser.

  22. Anonymous said on September 24, 2023 at 5:18 pm
    Reply

    “Google launched Chromebooks in 2012 as low-cost devices and the company has had great success in the education world, especially in the United States.”

    Happy tracking for all those unsuspecting children. And help normalize surveillance for those young brains. Well done Google.

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