Configure Automatic Volume Adjustments Under Windows 7

Martin Brinkmann
May 17, 2011
Updated • Mar 3, 2018
Tutorials, Windows tips

A friend of mine who made the switch to Windows 7 recently called me the other day. He mentioned that he was experiencing a strange system volume issue whenever telephone calls where made on the system.

The volume of all other programs (and their sound) on the system was automatically adjusted whenever calls where placed or received. He first thought that it was a issue in Skype, but could not find a configuration setting responsible for this behavior.

While that may not be a big issue most of the time, it can be one if Skype is being used for communication during other activities on the system. If you play games and communicate with friends over Skype, you may not want the volume to be tuned down automatically.

I on the other hand knew that it was a new feature of the Windows 7 operating system and not related to any voip software installed on the system.

Windows 7 and telephone calls

Windows 7 will automatically adjust the volume of all sounds on the system whenever telephone calls are made.

Here is how you configure the communication volume under Windows 7. For that, you need to open the Windows Control Panel.

  1. Click on the start orb in the lower left corner of the screen and select control panel from the start menu that opens up.
  2. Select Hardware and Sound from the list of applets and on the next screen Sound.
  3. Switch to the Communications tab on the Sound window. You should see a screen like the one shown below.

sound adjust volume

It reads: Windows can automatically adjust the volume of different sounds when you are using your PC to place or receive telephone calls.

Four options are available on that screen:

  • Mute all other sounds
  • Reduce the volume of other sounds by 80%
  • Reduce the volume of other sounds by 50%
  • Do nothing

If you do not want the automatic volume adjustment you need to select Do nothing from the selection menu. The three remaining options either mute all other sounds completely or to a certain extent.

Click on the apply button after you have made the selection. If you have selected do nothing you should not experience any more automatic volume adjustments when placing or receiving phone calls on the system.

Tip: Microsoft included the same feature in newer versions of Windows such as Windows 8 or Windows 10. Just type "sound" in the Start Menu search box and select the Sound Control Panel applet to make the adjustments on newer versions of Windows as well.

Configure Automatic Volume Adjustments Under Windows 7
Article Name
Configure Automatic Volume Adjustments Under Windows 7
How to make sure that Windows won't modify the volume of the system whenever a voip call is being made.
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  1. martin said on October 31, 2012 at 11:17 am

    same issue as RYAN – windows does nothing…

  2. ryan said on October 11, 2012 at 5:25 am

    Even when I check the “do nothing,” it still mutes every sound other than the call. how can i fix this?

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