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Facebook Password Reset Confirmation Scam

Popular software programs and online services are more likely to be targeted by malicious users than less popular services. Facebook is currently the most popular social networking service on the Internet and security experts are noticing increased attacks on the network and its users.

Several security companies are currently warning their users about a widespread scam that is targeting Facebook users per email.

The attackers are currently sending out emails that claim that the Facebook password has been changed and that a new password can be found in an attached document.


Facebook Password Reset Confirmation! Customer Support

Dear user of Facebook,

Because of the measures taken to provide safety to our clients, your password has been changed.
You can find your new password in attached document.

Thanks,
The Facebook Team.

Experienced users will quickly realize that the email is a scam. There are several indicators for this. Indicators are the non personal tone of the message (no name is mentioned in the email), the email attachment and the fact that Facebook will never send out emails that automatically reset password.

Both McAfee and Sophos have put out warnings about the scam. The attachment’s name is Facebook_details_.zip. It contains a trojan and should therefor not be opened by the user. McAfee reports that the trojan steals computer passwords from the PC when it is executed and not blocked by security software.

Facebook users should take a look at our Facebook Login security information for further tips on how to improve the security on the network. (via Download Squad)

Related Articles:

Facebook ‘dislike’ scam
Facebook Phishing Scam In The Wild
Facebook Password Decryptor Recovers Facebook Login Information
Facebook Login Phishing And Account Hacking Warnings
WordPress Remote Admin Password Reset Vulnerability

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About the Author:Martin Brinkmann is a journalist from Germany who founded Ghacks Technology News Back in 2005. He is passionate about all things tech and knows the Internet and computers like the back of his hand. You can follow Martin on Facebook or Twitter.

Author: , Thursday March 18, 2010 -
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Responses so far:

  1. WayneW says:

    Yeah, got one of these emails yesterday. Knew it was BS, but there are ALWAYS some that go for it.
    Wish it was easier to prosecute this scum. The ones it is possible to catch should be made examples of.

  2. Wow, you can tell this is scam, yet people still think is legit. Why? because they do not read carefully !!!
    I think how to geek has a guide to email scam.

  3. Pat Murphy says:

    Knew this was a scam but how come my Norton 360 Anti-virus didn’t highlight it?

  4. pixx says:

    I recieved one today and it is said to be sent by customer@facebook.com

  5. Harel says:

    A good tip is to create a strong password, and not to believe at all the mails you get although it is from a company you know.
    I am using http://www.sbsh.net/apps/safewallet its help me remember and generate passwords, it is great, give it a try

  6. Chaston says:

    My email quarantine program at work just notified me of a quarantined message from “networks@facebook.com” that had a subject line of “Facebook Password Reset Confirmation! Support Message.” It was received on 4/26/2010 at 4:54 pm MST.

    I have no Facebook Account/Page at this time nor have I ever in the past. This is obviously fraudulent. I though you all should know and please, pass the word on.

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