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Ipod Errors and Freezes – how to fix them


Ipods can be compared to small computers that thankfully do not run on a windows operating system. They still tend to spit out an occasional error once in a while. Most of the time it either freezes, is stuck in disk mode or displays other errors that are not that common. (like icons that should not be there).

Most of the time a simple reboot while do the trick. Apple unfortunately decided not to include an on/off switch which means this has to be done by pressing a combination of buttons on the Ipod. If a relatively new Ipod froze up or displays an error do the following:

  1. Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)
  2. Press and hold the Menu and Select buttons until the Apple logo appears, about 6 to 10 seconds. You may need to repeat this step.

Some users report that this method is not working for them, the Ipod was still frozen or displayed an error message. Those users had success by reseting the Ipod the following way:

  1. Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)
  2. Press and hold the Menu and Middle buttons until the Apple logo appears, about 6 to 10 seconds. You may need to repeat this step.

Users with an older Ipod will have to do the following:

  1. Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)
  2. Press and hold the Play/Pause and Menu buttons until the Apple/iPod logo appears, about 6 to 10 seconds. You may need to repeat this step.

Apple published additional tips if this procedure did not work out, here is what they suggested.

If the above steps did not work, try connecting iPod to a power adapter and plug the power adapter into an electrical outlet, or connect iPod to your computer. Make sure the computer is turned on and isn’t set to go to sleep.

If you are still unable to reset your iPod, use only one finger from one hand to press the Center (Select) button, and one finger from the other hand to press the Menu button.

When you reset iPod all your music and files are saved, but some customized settings may be lost. Date and time is preserved (unless the iPod reset itself because it had no power and then was reconnected to power). Other customized settings, such as Bookmarks, On-The-Go Playlists, Shuffle, Backlight timer, and so forth are preserved from the last time the hard drive turned on.




Tags: , , , ,
Categories: iPod



Related posts:

Ipod Disk Mode Ok to Disconnect
Ipod Reset Instructions
Put Wikipedia on your iPod
Fix Do not Disconnect on Ipod
Things you should know about Video iPod
Ipod Socks
Winamp iPod Plugin
Copy Music from iPod to a Computer

154 Responses to “Ipod Errors and Freezes – how to fix them”

  1. Ezekiel says:

    Hi everyone.
    What's a good alternative to the IPOD?
    I'm wondering if any of you can recommend a good MP3 player that is comparable to the IPod but WITHOUT they hype and price tabe to go with it.
    I was at the apple store a few days ago, and really liked the new 40GB or 80GB IPods that also show video, but was wondering if I could get the same kind of funcationality without that heftly price tag.

  2. candace says:

    i cant get my ipod to come off frozen and im gettin mad i spent some much money on it i dont want it to go to waste

  3. Annie says:

    how come my ipod freezes when i plug it into the computer? i have the old iPod nano, and i downloaded the new iTunes, but as soon as i plug it in, it freezes w/ the do not disconnect screen. how do i update me iPod?!?!?!?!?!?!?!

  4. josh says:

    i dropped my ipod and now whenever i turn it on the apple logo comes up and thenit doesnt go it just satys like that!!!!! please help can i get it repaired

  5. Angela says:

    My ipod nano I recieved for christmas is now frozen!!! It was on the hold mode for about two days and now I tuned it on, i found a song, but now its frozen on the top it says now playing but I still see my songs please help…

  6. Jessica says:

    okay… so I did the following steps and a screen that says “connect ipod to the computer” pops up.. so i did that and then the “do not disconnect” screen pops up in only black and white. and then it freezes. then the itunes store pops up and says that i need to restore it because my ipod is corrupted. so i say okay and restore it.. when it’s finished doing it’s thing. it says that it can’t restore my ipod because of error (1418) and i don’t know what to do from there.

  7. Vanessa says:

    well my ipod is an older version. it is one of the originals and it works for the most part like by playing music but the wheel won’t move to let me listen to other songs it just stays there..so what do i do?….

  8. Martin says:

    Vanessa this looks like a technical defect, don’t think you can repair this on your own.

  9. unknown says:

    reading this was a lot of help.i started to freak out when my ipod froze .this helped completely!on a scale of 1-10….10!

  10. o0kami says:

    OMG THX a lot!!!!! i just had my iPod video 60GB for like 2 days…and i wanted to add more songs…and then it just froze during connection to pc…i went berserk…luckily i found this site THX

  11. Jordan Feuring says:

    Ya….it doesnt work when I push the on/off switch and what do I do if the screen is frozen and give me a good reason and not “toggle the on/off switch” again.
    Another thing is that it has ben frozen for over ten hours is it broken and get a new one or unfreeze it some how.

  12. Tobie Bowman says:

    I have an older ipod nano. it’s been working GREAT. the last time I used it was Wednesday and today is Saturday. When I went to turn it on this time, there’s a big check mark on the screen and it says “disc mode do not disconnect”. it won’t turn on, it won’t charge..nothing. I get the same error when I hook it up to a wall charger and my computer also.

  13. Tobie Bowman says:

    It worked perfectly..Thank you, Martin.

  14. matt says:

    My new computer runs windows vista. I can plug the ipod into the firewire (3rd gen) and it seems to be charging and sync’d. If i try to copy more than a few things off of it (i use it more as an external HD than anything) It freezes. I dont have any crappy itunes, so i dont think thats teh problem… But if i hook it back up to my old computer (XP) it seems to work normally again. have any idea as to what the trouble might be with teh new computer? Do i really have to have itunes just to use it as a HD?

  15. mika says:

    it work!! thank youuuuuuuuuu!!! :)

  16. peter says:

    i have a ipod video and it recently keeps shining the ipod logo on and off and i cant do anything, it wont connect with itunes and it wont do anything except shine the apple logo every other second

  17. strom says:

    Yup. Quick and painless. No lost data. Sweeeet!

  18. JoJo says:

    my ipod i think it is dying on me already! it hasnt even been a year since i got it. it is a 30 gb video ipod and the problem is that when i am listening to a song and i clikc on skip or >> it frezzes for a short period but not completely frozdn the light wont go off but i can still hear the music where it last froze and it is being soo slow on me i alredy clicked on repair ipod which deleted all of my files! and it still does the same thing!i can sometimes hear this weird thing on it when i put my ear on the back of my ipod and i can feel it too it is not loud but it is sensible! can i fix this problem on my own by cleaning it with a software or is this perminent? this problem was not a problem before oh and some videos also don’t play anymore it just stays black screen…please help me !
    thanks and sorry for misspelled words im just very anxious and mad and worry at the same time!

  19. Sarah says:

    Thankyou soooooooo much. This definatley helped me. I was thinkin’ there’s no way I’ll be able to tell my mom I broke a $300 IPOD,lol.
    Thank you, You’re a freakin’ lifesaver!!!!!!!1

  20. Jon says:

    but what about if itunes freezes every time i try to use it?

  21. Dan says:

    Just wanted to say thanks. I had the “Do not disconnect” freeze several times when I tried to update my ipod on my Mini. The first few times, the iPod reset itself when almost out of power. But I tried the toggle hold button and then held the menu and center buttons for 10 seconds, and it reset itself. Now I know what to do in the future instead of having a useless iPod for 6 hours while waiting for it to run out of juice.

    My only question is, is this a widespread problem? If so, do you think an ITune update will remedy this issue in the future?

    BTW- I have a 30GB video 1st gen iPod.

    Thanks, Martin!

  22. Frank says:

    My ipod seems to be frozen on the image of a battery with a triangular sign with an exclamation mark on it. I’m assuming this means there’s something wrong with the battery, but wasn’t sure if I could get around it without bringing the ipod in the store to get fixed. Any suggestions??

  23. kathryn says:

    so my ipod froze for no reason in the middle of a song, and then i did the toggle the hold button, and then held the menu and center buttonfor 6 to 10 seconds, then the screen just lit up with nothing on it and froze like that, its been like this for 2 hrs or something. what should i do ?

  24. Kristen says:

    I have the old nano ipod and it is frozen. I have reset it a bunch of times but still no luck on fixing it. It still will load songs on it but then i cant listen to them because it gets stuck all the time. Also when i put it on hold, sometimes the screen will fade away. I need help!! How can i fix it?

  25. Terencio says:

    I have a digital ipod and I cannot get it off the screen with the Apple logo. I have tried toggling the hold swtich along with holding the menu and play buttons, but nothing seems to work. I like my digital ipod, but it has been nothing but trouble since I purchased it. Trust me, there were far less problems with the 4Gb Shuffle.

  26. Djazz says:

    thank you, thank you so mutch!!! it was working:)

  27. Yvette B. says:

    My ipod frozen on a song…and it will not shut down or change anything..help….

  28. Peach says:

    *have a ipod nano(black)lol
    *can only turn on when i plug ipod in PC
    *has the hold icon displayed on screen when is not toggled on the “hold” mode
    *should not be there
    *cant play music
    ………………………

  29. rachele says:

    I have been trying to charge my ipod nano but when I plug it into my computer it doesnt register anywhere and the screen flashes over and over with the apple symbol on it. This will go on for hours. Ive tried the toggling of the hold button and holding the select and menu buttons but that only lasts for a couple seconds… how in the world do I fix this! it’s driving me crazy.

  30. Amanda says:

    ok so i’ll use these steps to restart my frozen ipod video and it’ll work for some time and then it will freeze again. its really starting to freak me out because it only started doing this a few days ago and i spent a ton of money on this!!
    HELP!

  31. Ashley says:

    My ipod is stuck on hold or at least it has the lock symbol in the lefthand corner and I can get it off. I’ve tried all the reset options and restore but it doesn’t change. It won’t let me reset it, it won’t play music. Its stuck at the menu.
    Help!!!

  32. david says:

    ok my 80gig ipod was frozen or keep rebooting to the apple screen. So of course i was mad. Ok really mad and nothing worked. i tried updating and everything else with no results. So i drinded the battery thinking it would help it forget something or whatever. This took a couple of days since i think after rebooting so much it turns off. U just got to keep it going or rebooting. Next thing u know it was dead. plugged it in and said something like battery is very or extremely low. PRESSED THE MENU BUTTON AFTER A AWHILE AND IF FREAKEN WORKED.

    P.S sorry about the great grammer

  33. larder45 says:

    my ipod won’t work at all when it turns on it says go to http://www.apple.com\support\ipod then it show’s a folder stating that it can’t read it ad then it turns off

  34. Heidi says:

    I have an older IPOD (Ipod Mini 4 GB) that will no longer hold a charge (at all, even when I have charged it for 24 hours). I have already tried putting it in IPOD disk mode.

    It still should be covered under a Best Buy 3 year warranty, but I am trying to keep from having to send it away for a while.

    Any suggestions?

  35. alex says:

    k my ipod nano (3rd generation) 8gig will just go to the apple logo and stay there, it will not stop doing that i have gotten 3 of them and all of them do that. i have reset the ipod many times and itunes does not recognize it, can u help me??

  36. Alan K says:

    Hi there! My 60gb iPod Video is giving me serious headaches. Whenever I try to sync it with my iTunes library, the iPod stops half way through with an error message stating that it is unable to sync as “The required dic cannot be found” and then a Windows help bubble appears stating that “Delayed write has failed”
    Can anyone assist, please?

  37. michelle says:

    hey guys this is a really good wedsite
    you should ALWAYS use this if you need any help with your iPod

  38. raizens taglo aero says:

    my 60gb ipod has frozen on a blank scrn n wen ever i do those steps on top the apple sign come up then a picture od a sad ipod comes up n underneath it i says http://www.appel.com/support/ipod then wen i visit that website it isnt useful at all..wat do i do to on my frozen ipod?…wenever i plug it onto the pc it shows a picture of a battery with a zigzag thing at the back of it..wat does that mean?..:S
    thankx

  39. shana says:

    I have a brand new 80 gb and I was putting songs on it and out of no where everything froze and then I heard clicking and then a window came up saying that I had a error I was gonna loose all my songs and I did 9 hours later I still can solve the problem.

    I called the Ipod doctor he said it must be the hard drive and It will cost me 120$ Its the holiday. very bad timing.

    please help me I cant afford that right now.
    thanks

  40. crissy_2055 says:

    Okay,so i just got my ipod video 80Gb and everything was working fine until i got the ipod docking station and i kept it on the docking station for some time now and when i went to go take it off it says its on hold,i toggled the hold button but it dose not stay off hold it works for a few day thens goes back to the same problem,i guess i should try to reset it??…HELP!

  41. Haley says:

    I was listening to my ipod, while on the computer, and i look down and my IPOD is frozen.My IPOD Nano is only two years old!! I have done everything to fix it, what can i do?

  42. Taylor says:

    My stupid i pod froze when i was downloading songs and it is stuck

  43. anna says:

    thanks it realy works

  44. niuiceprincess says:

    I was having trouble with my ipod because i let the battery drain so low, and i was getting the “low battery connect to power”–and i connected it to my computer, waited, but nothing was happening. My itunes or MyComputer wasn’t recognizing my ipod neither. so I reset the ipod as you described and it worked =) Thanks!!!

  45. BIG A says:

    i was chilling and my I pod just froze out of now where and i need help fixing it can you HELP!!!!! PLASE!!!!

  46. sandro says:

    my ipod shows mi the appel logo and wen i folow the instukcshen it thos the siem thing

  47. Idk~ says:

    Yay!..I Got Hella Stress Over My iPod Cuz It Was On FrOze..I Tried The Steps..AND IT WORKD ^^

  48. wayne says:

    i bought a black ipod video 30 gb off ebay 5th gen. its stuck on the apple logo screen. ive researched for 2 hours and tried everything, and i dont wanna pay gay apple 50 dolla to repair it. help plz, i really need it. ive tried putting it into diagnostic mode but no luck, it wont go from the apple logo at all.

  49. chris14231 says:

    please tell me how to fix my ipod touch that still shows a error message when i turn it on.it also has an apple when it turn it on.

  50. meekaa says:

    my ipod touch stucks on the apple logo screen after jailbreak. is there any solution to fixed it???

  51. nick rosenbery says:

    I sent my ipod in and apple told me nothing was wrong. today I plugged it in, started syncing my stuff and I got the same problems again. my song will get me to song 304 (of 3000) and than a (-69) error appears. please tell me how I can fix this because I’m very annoyed.

  52. amber says:

    hiya so what does the apple logo mean when it appears. it happend to me but id been listening to my ipod for about 2 hours so does it mean its over heated or something.but then i clicked menu an it was ok.

  53. P-A says:

    thanks, and btw for classic users press the menu and middle button to reset on all sites it says the menu and play doesnt work

  54. neha172692 says:

    i dropped my ipod and now whenever i turn it on the apple logo comes up and thenit doesnt go it just satys like that!!!!! please help can i get it repaired

  55. Jenni says:

    thanx this helpd me alot!

  56. Carmen says:

    heyyyyyy does any 1 know

    wat to do when yur ipod

    display connect to power but

    its does not appear anythinq

    on dat computer or the outlet so

    can any 1 help me pliszzz

  57. itsel says:

    my i-pod froze and today moring it turned off and it wont turn back on can you help me plz

  58. mike says:

    80 gb ipod freezes my computer states it must be re configured still does not work

  59. HELP! says:

    i have the latest (5th gen?) 4gb Nano

    my battery ran fully low after i used it for like a week without charging… so i connected it up to the computer to charge it.

    the thing is, my nano really fussy and only shows up as ‘connected’ to the computer when it feels like it… and today it didn’t feel like it, so it won’t charge.

    when i turn my nano on, the little ‘warning! low battery, connect to power!’ sign comes up (and i connect to the computer but it won’t connect), then it freezes, so i reset it and the apple sign comes up. then it the warning screen comes up again… and the cycle starts over again. and again. and again!

    what can i do to charge it, which i think would solve the problem?… (i am connecting it straight to the computer using the cable thing it came with so that can’t be the problem?!)

    can any chap help?! x please

  60. dustin says:

    My 5th generation 30GB Video Ipod shows the hold symbol in the top left hand corner and its stuck there and i cant do anything on my ipod at all. Any suggestions on how to fix it?

  61. Phil says:

    OMG!
    THANK YOU!

  62. Anna says:

    The songs and everything work on my iPod, but my screen is all white, and none of the words or anything will show up on my iPod. It’s just a blank white screen. Only sometimes when I press down the middle and menu will the apple come up, and everything will be back to normal. How can this be fixed?! Do I have to go to the Apple Store in the mall or something?

  63. Sean Brooks says:

    I have an iPod Touch 8GB, and the screen is frozen, I have restored it, reset it, charged it, and done everything else I can find on the net and its not working, can someone help me and tell me something to do to fix this? I cant remember the exact time I bought it, but it was sometime last year and I dont think I can return it, I dont have a receipt.

    HELP ME PLEASE

  64. moonie says:

    Blimey !! Many thanks for this invaluable information. My daughters nano 3rd generation screen froze when a friend ‘played’ with it. Using the above intructions I managed to unfreeze it !!!

    THANK YOU !!!!!!!!

  65. THANK YOU my ipod was stuck in a error for 3 years and the methods that apple told me worked but one of the methods on this page fix ed my ipod THANK YOU

  66. Sean F says:

    For the past 6 months, my iPod’s frozen, not been recognized by iTunes, given me error codes that said that I had bad files in my library and I’ve called Apple many times with no solutions. I paid to have my hard drive replaced in my iPod, and got it replaced a second time on the repair warranty.

    It turns out that I bought a case for my iPod Classic 80 Gb, and it had a magnet in it.

    The magnet caused all of these problems. If anyone is experiencing any of these symptoms, this could be something to look into. I’ve scoured the internet for solutions and haven’t seen anything mentioning this so I thought that I’d write and hope that it helps someone else out.

  67. Jon says:

    Now I’m not sure that anyone can help me with this. My ipod turns on only when i turn the hold switch on. when the switch is off i can hold down any button and it will start to boot up. but when i let go it will stop. I have no idea????????

  68. arnav says:

    it worked.earlier i was damn worried.
    THANK YOU!!!!!!!!!!

  69. kc says:

    Hey! thanks…this solved what I thought was a major crisis. I had just gotten my new pink iPod nano yesterday and it froze! but once I followed the instructions of:
    1) putting it on hold and then back to unhold
    2) And then holding down the menu and center button at the same time
    It restarted and i could play my music again, unlike when it was frozen :D (x 100)
    Thank You Guys Soo Much!

  70. terry scanlan says:

    my laptop is crashing (blue screen)when i connect my ipod classic…..i was connected to itunes and working ok.but now don’t what is causing crash..anyone got any ideas to fix

  71. katie says:

    i plug my ipod nano into the computer and it freezes as soon as the screen says do not disconnect. itunes dooes not pop up like it should when i plug the ipod in. but when i reset the ipod it unfreezes to listen to it. i just cant update it or put new songs on.plzzzz helpp?!?! =] thankuu!

  72. OOSITOO says:

    Ipod Errors and Freezes – how to fix them?
    ALL YOU HAD TO DO IS:
    Press and hold the Menu and Middle buttons until the Apple logo appears, about 6 to 10 seconds. You may need to repeat this step.
    THAT ALWAYS WORK FOR ME!! GOOD LUCK!!

  73. Alex kidd says:

    hey i have the same problem with my 80g ipod classic that anna had on may 13. I pluged it into the comupter and when i disconnected the ipod the screen went white. I can sync music still and i can still listen to music but i cant see anything because the screen is all white. I tried the rebooting process and i tried pluging it up to the computer but nothing seems to work. Does anyone know what i can do to fix this problem? thanks

  74. Ben says:

    I have an 80 gig iPod Video just under a year old and it has has been working fine until about a month or two ago. My iPod is fully charged and when I turn it off and put the lock on, it still looses it’s charge as if it was left on the whole time. I have confirmed that it has not been switched on by accident. What do you think is happening?

  75. Jord says:

    AAAAH! my stupid ipod nano 4GB is frozen on the last song i was listening to, has the hold icon in the upper left corner even though its not on the hold setting, i can’t turn it off or restart it, and itunes isn’t recognizing when it’s connected. I’m so sick of my ipod freezing what do i do?

  76. Tranquil says:

    My 30gig (don’t know what generation, got it Christmas 07) froze up one day and the regular reset process did not work. For the first time I got this sad looking iPod picture with a triangle and exclamation mark in the middle. It would not get a charge, it kept showing this image every once in a while and the computer would not recognize it. Every few minutes it would also show the blacked out apple symbol, you know the one it shows right before it comes on. I was pressing all kinds of buttons, looking up all kinds of stuff, nothing helped. When the faded out apple symbol showed up one time, I pressed and held down the Play/Pause button (it was plugged into my computer, which was not recognizing that fact) and it came back to life, instantly the computer recognized it and now it is charging. I hope this helps anyone who has experienced this frustration.

  77. Terry says:

    hello everyone,

    I have a problem with my ipod.
    i used it as an external, but when I open it, the pop up will say open with… and a list of programmes are there for me to choose.

    I still can sync music n stuff, but i can’t access it as an external drive..
    My friends told me i have to reformat it.. but all my data will be lost!! I can’t allow that to happen!!
    I have a ipod classic..

    can any 1 help me? please!!

  78. michael says:

    select button on my 30 gig
    classic well not respond
    trying to reset the thing
    any help please

  79. darren says:

    i have an 80 gig video ipod and it wont do anything anymore. not power up not charge nothing!!
    has this happened to anyone else?
    any fixes?
    thnx
    Darren

  80. Bill says:

    THANK YOU SOO MUCH!!

  81. dulilah says:

    Thanks alot =D
    It worked
    I was so scared it was broken..

  82. wils says:

    GOD! the apple logo appears when i turned mine on a few weeks ago, now thats all that appears, IT WONT EVEN TURN OFF! X( it just shows me a pic of an apple til the battery runs out :( any help here??

  83. rick says:

    says “connect to computer. use ITunes to restore” in four languages. when i do restore it says ipod has been restored in ITunes yet IPOD displays same error message. what the hell!

  84. jessica says:

    I need help my ipod suffle won’t appear on the source pane when I connect it to my pc!!!!!!!! it keeps blinking green orange and green again for 2 seconds and then turns off by it self when I turn it on

  85. bryn oliver says:

    hi guys well im stressing out because its not my ipod that needs fixing its my friends. well the problem is that it said connect to power and i did, i did everything im supposed to and 3 and a half hours later it still says that on the screen even after it should have been loaded by now and i disconnected it properly and i tried to turn it on but the only thing it shows is connect to power, it wont even turn on or off so pleaseeeee help, thank you guys sooo much if you can help me! ps its an ipod nano the newer version kind of fat and its an 8 GB and its only about half a year old!

  86. natalie says:

    my ipod is like not working for some odd reason.
    the apple store if it wont like turn on when i do the thing they told me to do they would like give a new ipod 10% off, wow thats really nice.
    thats an awesome deal

  87. Franz says:

    works for me. got scared all a sundden when it froze. Still the data is all here, my iPod was a classic 80G’s

    thanks again for the tip!

  88. Anonymous says:

    Hello Can AnyOne Help me Out ?

    I Hav an Ipod Which is Giving White Screen It Works as A Drive But Doesnt Show Anything On It Plz Help me Out And Tell me That Is There Any Way That i Can Fix it Out

    Plz Main Me At :

    iklarka@hotmail.com

    plz plz plz plz

  89. Ugh!!! My sister had the 1st generation ipod nano and she…kinda dropped it in the toilet…woops! Then she gave it to me, complaining about it having technical difficulties; so I tried it! I plugged it in and it worked, but i took it out of the charger and it froze; i tried it SO many times more and… it kept freezing! So i just put it away in my drawer for a long while, then got it out and put it on the charger and, wala, it worked! I then plugged it into my computer and I synced all my music onto it and it worked for about… 3-4 days. Then i plugged it into the charger for about a day and it froze up again! I am SO mad because i could finally not have to guess where my music is on my ipod shuffle and now my only ipod with a screen is frozen! I also already tried turning the “Hold” switch on, then i held the menu and middle, white button down for 22 seconds and NOTHING HAPPENED!!!!!!!!!!!!! I am tired of the apple brand and please help me fix my ipod, or else i’ll have to pay a lot of money getting it fixed at an apple repair store. :(

  90. sarrah says:

    my ipod is stuck on a song it wont turn off the power of the battery wouldn’t die and no one at stores know wat to do ive tried everything even rebooting it and having a pro take out the battery but it still wouldn’t work

  91. lexi says:

    Omg thank you soo much I’m soo happy!
    :)

  92. ash says:

    hey….dat was really helpful….thanx… :)

  93. fatima says:

    I have a first generation 30gb video Ipod and while playing my music and skipping to the next song, it froze. As apple ipods usually go, they tend to cease function around 10 mths of use, so i was very much convinced that it was the end for me, but Behold!! the power of internet….I am so ecstatic that sites like this exist . Thank you so much Martin :) , your tips were on point!!

  94. amanda says:

    my ipod died cuz i was listening to it until it died and now when i try to charge it it says low battery and it needs to connect to power n i am connecting it to the computer but it keeps turing off and on n it starts by showing the ipod logo n then it goes to my regular screen then it says ” connect to power” n then it turns off n does it all over again! i really need help!!!!! send me any results to my email please i beg u all to please help me! i would grant u a life time of wishes if i could!!!! i would greatly appreciate it :)

  95. amanda says:

    my ipod is a 4gb ipod nano by the way. please i need help.

  96. emiy says:

    My iPod is a 8gb ipod nano. thank you so much as this worked instantly!!!

  97. Kizad says:

    I have a first gen 30 gb ipod video and i just so happened to have the hold button on while charging my ipod and the next morning it was froze with the charged screen. I have tried many things but i think they dont work cause it is froze with the hold button on it will not connect to my comp. PLEASE HELP

  98. dsantos says:

    Those tips were very useful to me . It worked.

  99. bri says:

    thank you SOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO MUCH!!!! It worked and now my ipod is starting up again! Thank You SOOOOOOOOOOOOOOOOOOOOO Much!!!☺♥☺♥☺♥☺♥☺♥☺♥☺♥☺♥☺♥☺♥☺♥☺♥☺♥☺♥☺♥☺♥☺♥☺♥☺♥☺♥☺

  100. jessica says:

    omg it worked
    i almost cried but it really worked pressing the middle and menu botton at the same time

  101. ian says:

    i kicked off so hard wen it froze thank fuck to you guys cherrs keep up the amazing info safe safe

  102. mack says:

    i just got a new 4 generation iPod nano nd it is frozen nd whey i play music it shows the song nd everything put i don’t hear anything i replaced the headphones and everything!!!!!! i just can’t figure this out!

  103. Shalin says:

    Hi. I just bought a new ipod classic 80gb. it was working fine. then oneday, i switched it on and the screen was white. it still plays music but i cannot see what i am doing. please can someone help me. please. please. please.

    thanks

  104. jesus kong says:

    I have a 30 gb ipod and it froze up for its second day in a role so i looked up how to fix it and thanks to you guys i fixed it im now hooked on your website

  105. STEVEN NSIAH says:

    u guys r da best…my froze when i connected to my laptop…i ask u guys n u solve my problem in some seconds…

  106. Mackenzie says:

    Hi My Ipod Is Being Stupid Lol It Has 16 Gb I Thinks Its The Newest Nano Its Black And I Cant Use My Control Thing I Will Try TO Change The Song And IT Wont Even Move It Is Just Frozen On the Screen But When i shake it to shuffle to a song it works And I Know How To Reset It And It Feels Me REseting It But It Wont Feel Me Change a Song ?? I Know This Is Confusing Lol But I Dont Know How To Explain it

  107. isabella says:

    my ipod is getting to me it allways fails at restoring it all i want to do is put music on it
    it use to have music but befor my brother left for the navy he took all songs off of it and then gave it to me i have itunes pulled up so les see if it lets me resor the ipod this time …its takeing a long time…(1 houer later)it hasent moved …i need help!!!!!

  108. serena says:

    yay this really helped. i wouldve been really screwed if it didnt…

  109. kuini says:

    hi there my ipod dosent seem to charge when i connect it to my computer, i wouldnt have a clue wat it is all i no is that its a 15gb. Im positive its not the usb connection as my 2gb ipod works perfectly off it. Every time i charge it on my docking system til its fully charged as soon as i connect it to the usb BAM the battery runs out and i get a message saying i have a corrupted file fix and restore etc, so i do but stil nothing happens…plez help me!!!

  110. Harry Ballsnweiners says:

    thanks martin! really helped

  111. kaorie says:

    this thing really does work the one that work for me was that is you hold the menu button and the center button it unfreezez

  112. Doneisha says:

    i have the 5th gen video ipod and at first my songs just stopped out of nowhere. yesterday i restored my ipod and it deleted the songs off my ipod when i tried to sync the songs back on my ipod from the itunes library it said ”required disc couldn’t be found” and ”required file could’nt be found” i have no idea what to do..!!!!!

  113. Anonymous says:

    thank you so much! i used the technique where i pressed the “menu” button as well as the “select” button, and my ipod restarted. now it is working, thank you so much.

  114. james says:

    i have an 30 gig video ipod and it wont do anything anymore. not power up not charge nothing!!even on comp doesnt show anything just blank screen has this happened to anyone else?
    any fixes?

  115. Megan says:

    HOLY CRAP THIS REALLY WORKS!
    thanksss(:

  116. ty says:

    hey guys im not sure if you can help with my situation on my ipod but it is about 10 months old and its a classic video 80 gb, my situation is whenever i plug it into any computer no matter if its my own to a friends it freezes and freezes the itunes desktop also im not sure if you can help with my situation or not but ive also tryed restarting it but it then freezes the start up screen well if you have any info please email me thank you

  117. BigBeatBoy says:

    Hey guys. Had an iPod freezer to. The more full the battery was, the more it froze ! When the battery was close to empty, it worked without freezing…

    Since there was a little clicking noise, I replaced the HDD. Didn’t fixe it.

    Then I thought it was the battery. Still wrong.

    So finally I replaced the logic board (a little harder to swap then the other two, but with a little patience and a good tutorial you should pull it off). And … taadaaa ! no more random and very annoying freezes.

    Try the battery, and if that doesn’t fix it, I’d go for the logic board (unless weird clicking noise)

  118. Charlotte says:

    OMG THANK YOU! IT WORKED!

  119. EnglandSoul says:

    Awesome advice. Just got mine to unfreeze, saves me waiting a week for the battery to run down by itself. Thanks!!!

  120. Ellie says:

    I find that this resetting method doesn’t always work. Often, my iPod freezes in the resetting process, and I can keep on resetting it over and over, but it still doesn’t display the menu screen for hours.

    Also, when an iPod first freezes, just try gently pulling the headphones in and out of socket – it usually unfreezes it quicker than completely resetting the iPod.

    However, I still have the problem of spending hours a day continually resetting my iPod. Is there any other useful tips for unfreezing an iPod?

  121. Haley says:

    This helps so much! Thanks! I was worried because when I tried listening to music It stayed at 0 seconds, after one try it works :] ♥

  122. lucas maul says:

    oh my god that is so amazing ty so much!!!!!!!!!!!!!!!!!to whoever sent this my ipod froze when i was going to charge it tysm!!!!!!!!1

  123. Don says:

    I recently got my first touch screen ipod and downloaded a few movies with no problems. Now, I continue to get error code -42110. The movie downloads until the last few seconds, and then the error code pops up, and it says it is not completely downloaded and I am unable to sync it to my ipod to watch it on the tv.

    I have searched the internet for help, and am totally confused and have no idea what to do.

    PLEASE HELP!!!!

  124. kate says:

    Yay!! Thank You sooooo much!
    My Ipod worked again! wwwoooohh!!!!!!!!!!

  125. leslie says:

    thank you soo much. it workedddddd

  126. Victoria says:

    thank you sooooooooooooooooooooooooo very much! it worked! my iPod froze, and like, i ddnt know what to do! thanks for your help

  127. Ole-Kristian says:

    I have a big problem…

    Sometimes it works pushing the menu and center button, but oher times i have to push them and after 5 sec fast press my finger in the back of the ipod to turn it on, and when i first get it on, it freezing when i choose something on the menu…

    Help Me PLz!

  128. Ole-Kristian says:

    Or its like freezing but the ipod make no sound when it frezee so i think it turning of

  129. The Happiest Person Alive says:

    OMG!!! I was freaking out!!! Now it works again! THANK YOU SO MUCH WHO EVER GAVE THIS INFO!!! UR A LIFESAVER!!!

  130. Carlos Romao says:

    Dear Martin, Thank you so very much for this excelent advice !!! As you can see, you have really helped a lot of people

  131. paul says:

    hey my ipod has an error when i try to turn it on the apple logo pops out but then a big X in red comes up can you help me please……..

  132. jonathan says:

    this guide is awesome, i started freaking out when my ipod froze but now its all better!

  133. dude says:

    this rocked ty so much i bookmarked it so if it happens again i wil be safe! w00t

  134. Tom says:

    Omg Thank You So Much!!! that was the third time in a row that my Ipod froze when i attached it to my computer i was getting so annoyed with it and all i had to do was press menu and the middle button!

  135. miche says:

    thank u ppl when i went to bed last night about to put on my ipod when i tuned it on it froz up so thank u

  136. Anonymous says:

    thANKS BRO U SAVE MY ASS FROM MY MOM LOLZ

  137. katie says:

    omg it actually worked i nearlly cried when it crashed and wouldnt do anything thank you

  138. zoe says:

    OMG thank you soooooooooooo much!!!! Glad i read this. [:

  139. harry says:

    it actually worked whoever came up with this is a genius

  140. Cheyenne says:

    thankyou thankyou it worked the menu and select button
    OMG I LOVE YOU SO MUCH
    it worked i was ready to kill the damn ipod
    thankyou
    XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX

  141. anon says:

    THANK YOU SO SO SO MUCH

  142. Anonymous says:

    THANK YOU U ROCK:D DIS HELPED ME SO MUCH SINCE I NEEDED IT TO GO ON A TRIP:D THNX:]
    THNK U THNK U THNKU

  143. Mack says:

    I used the method of pressing the menu and center buttons at the same time and it worked :). Thanks a lot!

  144. Zoe says:

    Hi
    I have reset my ipod in the past and it worked fine but I cannot get it to reset this time.

    Also does not show up under Devices in iTunes menu.

    Do you know of any solutions??

  145. sophie says:

    OMG THANKS SO MUCH!!! MENU AND CENTRE BUTTON WORKED FOR ME :)

  146. Jay says:

    Thank you for this.

  147. trb says:

    excellent post !
    i have the iPod classic 80 GB and the first try (first one suggested above) was successful for me.

    thanks a lot for posting this info and yes, good that iPod(s) don´t come along with windows (:

  148. gJ says:

    Thanks to this, my iPod is working again! Oh my gosh, I thought I need to bring it to the Apple company!.. thanks!

  149. Loz says:

    My ipod is working again!

  150. BLa says:

    this CRAP doent WORK…!!!!

  151. Ad Rogg says:

    My ipod (30GB Video) has started freezing at the start of songs. It happens during normal play and when I change track. It is an intermittent fault but seems to be happening more frequently. Occasionally it will start playing again after a few minutes, but not always.

    I can reset the ipod but it doesn’t always solve my problem.

    Can anybody help??

  152. CIERRA says:

    please help me i have a ipod toch second generation and it has a white screen and frozen not sure what to do :’((((

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