Skype for Business Online will be retired in 2021

Martin Brinkmann
Aug 1, 2019
Microsoft
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Microsoft announced on July 31, 2019 that it will retire Skype for Business Online on July 31, 2021. The company intents to move Skype for Business Online customers over to Teams, an online collaboration workspace application and service.

Microsoft won't change the Skype for Business Online service for existing customers until July 31, 2021 but new customers who join after September 1, 2019 won't be able to use the service at all as they will have to use Teams instead.

skype for-business online retire

New business customers who would like to use Skype for Business Online need to set up the whole thing before September 1, 2019, as they won't be able to do so after August 2019 anymore.

Between now and then, current Skype for Business Online customers will experience no change in service, and they’ll be able to continue to add new users as needed. However, starting September 1, 2019, we will onboard all new Office 365 customers directly to Teams for chat, meetings, and calling.

Microsoft notes that the change won't affect consumer versions of Skype or the Skype Business server edition; these won't go away.

Skype for Business launched in 2014. Microsoft Teams launched in 2017 in Microsoft 365 and Microsoft refined the service since the launch. The retiring of Skype for Business Online and the move of Microsoft Teams is made because Microsoft believes that Teams is an upgrade for Skype for Business Online customers.

Teams is more than just a replacement according to Microsoft, " it's a powerful tool that opens the door to an entirely new way of doing business".

Customers who have already made the move tell us that Teams not only has helped them improve collaboration generally, it has also provided a rare opportunity to rethink the way work gets done in their organizations. Using Teams, companies across the world are becoming more agile, shortening cycle times, improving the efficiency of key workflows, and cutting out unnecessary overhead.

Microsoft plans to integrate features that Skype for Business Online customers requested as they are not part of Teams at the time of writing. The following features are mentioned explicitly:

  • Dynamic 911 will become available at the end of 2019 in Teams for the United States.
  • Shorter Retention Periods to limit channel and chat retention periods to 1 day (and longer) periods. The feature will also become available at the end of 2019.
  • Teams and Skype Consumer Interop to use Skype and Teams services to communicate using chat and calling. The feature will become available in the first quarter of 2020.
  • Contact Center Integration and Compliance Recording.

Now You: What is your take on Microsoft's decision?

Summary
Skype for Business Online will be retired in 2021
Article Name
Skype for Business Online will be retired in 2021
Description
Microsoft announced on July 31, 2019 that it will retire Skype for Business Online on July 31, 2021
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Comments

  1. Some Dude said on March 19, 2023 at 11:42 am
    Reply

    Are these articles AI generated?

    Now the duplicates are more obvious.

    1. boris said on March 19, 2023 at 11:48 pm
      Reply

      This is below AI generated crap. It is copy of Microsoft Help website article without any relevant supporting text. Anyway you can find this information on many pages.

  2. Paul(us) said on March 20, 2023 at 1:32 am
    Reply

    Yes, but why post the exact same article under a different title twice on the same day (19 march 2023), by two different writers?
    1.) Excel Keyboard Shortcuts by Trevor Monteiro.
    2.) 70+ Excel Keyboard Shortcuts for Windows by Priyanka Monteiro

    Why oh why?

    1. Clairvaux said on September 6, 2023 at 11:30 am
      Reply

      Yeah. Tell me more about “Priyanka Monteiro”. I’m dying to know. Indian-Portuguese bot ?

  3. John G. said on August 18, 2023 at 4:36 pm
    Reply

    Probably they will announce that the taskbar will be placed at top, right or left, at your will.

    Special event by they is a special crap for us.

  4. yanta said on August 18, 2023 at 11:59 pm
    Reply

    If it’s Microsoft, don’t buy it.
    Better brands at better prices elsewhere.

  5. John G. said on August 20, 2023 at 4:22 am
    Reply

    All new articles have zero count comments. :S

  6. Anonymous said on September 5, 2023 at 7:48 am
    Reply

    WTF? So, If I add one photo to 5 albums, will it count 5x on my storage?
    It does not make any sense… on google photos, we can add photo to multiple albums, and it does not generate any additional space usage

    I have O365 until end of this year, mostly for onedrive and probably will jump into google one

  7. St Albans Digital Printing Inc said on September 5, 2023 at 11:53 am
    Reply

    Photo storage must be kept free because customers chose gadgets just for photos and photos only.

  8. Anonymous said on September 5, 2023 at 12:47 pm
    Reply

    What a nonsense. Does it mean that albums are de facto folders with copies of our pictures?

    1. GG said on September 6, 2023 at 8:24 am
      Reply

      Sounds exactly like the poor coding Microsoft is known for in non-critical areas i.e. non Windows Core/Office Core.

      I imagine a manager gave an employee the task to create the album feature with hardly any time so they just copied the folder feature with some cosmetic changes.

      And now that they discovered what poor management results in do they go back and do the album feature properly?

      Nope, just charge the customer twice.

      Sounds like a go-getter that needs to be promoted for increasing sales and managing underlings “efficiently”, said the next layer of middle management.

  9. d3x said on September 5, 2023 at 7:33 pm
    Reply

    When will those comments get fixed? Was every editor here replaced by AI and no one even works on this site?

  10. Scroogled said on September 5, 2023 at 10:47 pm
    Reply

    Instead of a software company, Microsoft is now a fraud company.

  11. ard said on September 7, 2023 at 4:59 pm
    Reply

    For me this is proof that Microsoft has a back-door option into all accounts in their cloud.
    quote “…… as the MSA key allowed the hacker group access to virtually any cloud account at Microsoft…..”
    unquote

    so this MSA key which is available to MS officers can give access to all accounts in MS cloud.This is the backdoor that MS has into the cloud accounts. Lucky I never got any relevant files of mine in their (MS) cloud.

  12. Andy Prough said on September 7, 2023 at 6:52 pm
    Reply

    >”Now You: what is your theory?”

    That someone handed an employee a briefcase full of cash and the employee allowed them access to all their accounts and systems.

    Anything that requires 5-10 different coincidences to happen is highly unlikely. Occam’s razor.

  13. TelV said on September 8, 2023 at 12:04 pm
    Reply

    Good reason to never login to your precious machine with a Microsoft a/c a.k.a. as the cloud.

  14. Anonymous said on September 18, 2023 at 1:23 pm
    Reply

    The GAFAM are always very careless about our software automatically sending to them telemetry and crash dumps in our backs. It’s a reminder not to send them anything when it’s possible to opt out, and not to opt in, considering what they may contain. And there is irony in this carelessness biting them back, even if in that case they show that they are much more cautious when it’s their own data that is at stake.

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