KB4090913 for Windows 10 fixes USB bug

Martin Brinkmann
Mar 6, 2018
Updated • Mar 6, 2018
Windows, Windows 10
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30

Microsoft released the cumulative update KB4090913 for Windows 10 version 1709 (Fall Creators Update) on March 5, 2018. The update fixes an issue with some USB devices connected to the Windows 10 device.

Microsoft released several patches for Windows 10 version 1709 in February. One of the updates was KB4074588, a big cumulative update released on February 13, 2018 which addressed numerous issues but introduced bugs as well.

One of the bugs affected some USB devices and onboard devices that stopped working after installation of the update.

Microsoft wrote the following under known issues at the time:

After installing this update, some USB devices and onboard devices, such as a built-in laptop camera, keyboard or mouse, may stop working. This may occur when the windows update servicing stack incorrectly skips installing the newer version of some critical drivers in the cumulative update and uninstalls the currently active drivers during maintenance.

A workaround was not provided at the time which meant that affected users had no choice but to rollback the update to wait for a fix for the issue. Rolling back had problems of its own as KB4074588 addressed security issues in the Fall Creators Update version of Windows 10. That's actually one of the main reasons why I dislike how Microsoft handles updates on Windows 10; if something goes wrong, you cannot install the security updates only because you don't get them individually or at least as a package as on Windows 7 or Windows 8.1

KB4090913 for Windows 10 version 1709

kb4090913 windows 10 usb

KB4090913 is a quality update according to Microsoft that introduces no new operating system features. The update fixes the USB bug introduced in KB4074588 on February 13, 2018 according to Microsoft.

Microsoft notes that it will deliver the update through Windows Update and that admins and users may download it from the Microsoft Update Catalog site as well. A quick check on Windows Update did not return the new patch at the time of writing.

Installing the update brings the build of the operating system to build number 16299.251.

It is too early to tell if that is indeed the case. Users should note that the remaining known issues introduced in February or even earlier still exist.

  • Windows Update History reports that KB4054517 failed to install because of error 0x80070643.
  • Antivirus needs to set a Registry key to avoid that updating is blocked on the device.
  • After installing this update, some devices may fail to start, and return INACCESSIBLE_BOOT_DEVICE.
  • WID AD FS database corruption issue

Now You: Were you affected by this bug or others?

Summary
KB4090913 for Windows 10 fixes USB bug
Article Name
KB4090913 for Windows 10 fixes USB bug
Description
Microsoft released the cumulative update KB4090913 for Windows 10 version 1709 (Fall Creators Update) on March 5, 2018. The update fixes an issue with some USB devices connected to the Windows 10 device.
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Comments

  1. Anonymous said on March 11, 2018 at 2:21 pm
    Reply

    KB4090913 causes my Microsoft Wireless Mouse and Keyboard to STOP working. I have to remove the wireless device to regain control of the laptop keyboard. KB4090913 does NOT fix USB Wireless Mouse & Keyboard problems. I have to rollback to the January update.

  2. titou said on March 9, 2018 at 3:36 pm
    Reply

    I have this issue on a Surface Book2, pretty sure that is Intel Installation Failure: Windows failed to install the following update with error 0x80070643: 2018-02 Cumulative Update for Windows 10 Version 1709 for x64-based Systems (KB4090913).

  3. Ron said on March 8, 2018 at 4:15 pm
    Reply

    KB4090913 MADE SYSTEM UNBOOTABLE – Didn’t even get a bios screen.
    Removed all cables connected to back of desktop computer booted system and could here hard drive working as if it where booting reconnected all cables , video came on but mouse & keyboard did not work. Re-booted again and system was working fine. After shutting down and re-starting, same problem occurred repeated above procedure to get system working. Restarted system using Repair Disk and restored system from an image backup. I immediately disabled Windows Update Service and then Paused Updates for 35 days. System is now working fine without KB4090913 and KB4090914 installed.

  4. Sander said on March 8, 2018 at 2:17 pm
    Reply

    Same issue here.
    Even reset the PC to brand new, did not help.
    Finally solved by:
    – removing all (non-Flash) updates that supported removal,
    – remove the SoftwareDistribution\Download folder,
    – Run Dism.exe /online / Cleanup-Image /StartComponentCleanup
    – install this patch

  5. InGSoC said on March 6, 2018 at 6:31 pm
    Reply

    Still using Windows Mini Update Tool, no Problems due to installing or download Updates.

    If Problems occur after Updates i usually check Google for Solutions in Microsofts own Webpage.

    Often helps alot, so, the best reason to use it is, u are able to disable Automatic Updates easily without

    going though Regedit or other Devices. No need to install this Program, just use x86 or x64, set Points, there u go.

    Waiting for 1803 to be released.

    Greets, InGSoC. :)

  6. chesscanoe said on March 6, 2018 at 1:04 pm
    Reply

    I made a typo. Be sure to read https://support.microsoft.com/en-us/help/4090913/march5-2018kb4090913osbuild16299-251 before you consider installing KB4090193.

  7. chesscanoe said on March 6, 2018 at 12:35 pm
    Reply

    After manually initiating a Windows Update on latest Windows 10 1709 x64 Home, large KB4090913 as well as Defender K2267602 were installed in that order, apparently successfully and an automatic check for more updates said none were available, as expected. However after waiting 5 or 10 minutes, no notification of the installs was given, and no request for a restart was ever indicated. I did a manual restart anyway, and sure enough, it was required and completed normally with no obvious problem on my laptop. FYI.

    1. chesscanoe said on March 6, 2018 at 12:45 pm
      Reply

      https://support.microsoft.com/en-us/help/4090914/servicing-stack-update-for-windows-10-version-1709-march-5-2018 says a restart is not required, but my experience per above says this is not correct.

  8. Franck said on March 6, 2018 at 11:44 am
    Reply

    Thanks a lot for the info !

  9. Yuliya said on March 6, 2018 at 11:40 am
    Reply

    Was this bug specific for 1709? There doesn’t seem to be anything new for LTSB/Server1607.

    1. Martin Brinkmann said on March 6, 2018 at 12:35 pm
      Reply

      Yes, specific to version 1709.

  10. Anonymous said on March 6, 2018 at 10:26 am
    Reply

    Yes:

    Only the USB 3.0 ports on the front panel are affected.
    Computer boots with an error message saying the latest USB device connected to these ports malfunctioned. However, every USB device i have still works without a problem on any other port, USB 3.0 or not.
    It’s a weird error though, none of my USB 3.0 devices don’t work anymore on these 2 ports but all non USB 3.0 devices still work on these ports.
    My USB 3.0 devices still work on the USB 3.0 ports on the back as on all other non USB 3.0 ports (but not at USB 3 speed).

    Curious this bug will be solved .

    1. Nerdebeu said on March 6, 2018 at 10:44 am
      Reply

      Strange, For me, only USB 2.0 are affected, 6 USB 3.0 ports work fine.

      1. Anonymous said on March 6, 2018 at 4:55 pm
        Reply

        Applied the update… no joy here…

  11. Armond said on March 6, 2018 at 9:44 am
    Reply

    Windows Update failed to install this and also KB4074588. Tried installing via DISM command line tool. No luck.
    Deployment Image Servicing and Management tool
    Version: 10.0.16299.15
    Image Version: 10.0.16299.214
    Processing 1 of 1 – Adding package Package_for_RollupFix~31bf3856ad364e35~amd64~~16299.251.1.4
    [==========================100.0%==========================]
    An error occurred – Package_for_RollupFix Error: 0x8007371b
    Error: 14107
    One or more required members of the transaction are not present.
    The DISM log file can be found at C:\Windows\Logs\DISM\dism.log.
    Please somebody could help? Any idea about how to fix this? I do not want to run an in-place upgrade.
    I already tried SFC /ScanNow and DISM health commands.
    Thanks.

    1. SCBright said on March 7, 2018 at 2:29 pm
      Reply

      I had this same problem, could not install the update in any way.

      I tried to install manually without success, the only way I found and that worked was to do an in place upgrade.

    2. leanon said on March 6, 2018 at 11:55 am
      Reply

      It is a short article so I will leave you to find the link for “Microsoft Update Catalog”. Installing an update manually is as easy as installing any other program. While you are there do a quick search for your missing KB4074588 and install that first.

      1. DVDRambo said on March 7, 2018 at 12:32 am
        Reply

        I’m currently experiencing failure to install the update both on Windows update and manually using the KB file, on one of my workstations. Three failures to install so far. One more time, than I give up on this one machine. Three others machines updated just fine using the KB file. No operating system should require this much effort to keep up to date.

      2. leanon said on March 7, 2018 at 1:40 pm
        Reply

        @DVDRambo where does the failure occur? Is there any error code?

    3. kronos said on March 6, 2018 at 11:49 am
      Reply

      You may try this:
      https://support.microsoft.com/en-us/help/2509997/you-can-t-install-updates-on-a-windows-based-computer

      It describes some methods that you can test, hope one of them can resolve your problem.

  12. Nerdebeu said on March 6, 2018 at 9:40 am
    Reply

    Yes I am affected by the USB bug: my mouse and keyboard are connected to my screen (USB2 hub, which is connected to the PC by a cable on a single USB2 port). For weeks, I thought it was a problem with the USB port on the PC that doesn’t hold very well the USB plug (or even the Hub of the screen) until a few days ago when I noticed a loss of hardware recognition even if I’m 5 meters away from my PC (and so I don’t touch mouse, keyboard, or even cable under my desktop).

    This bug is a real horror, it can be repeated several times a day (mouse and keyboard connected/disconnected/connected…), sometimes for 10 minutes, then disappear several days. The only temporary workaround is to unplug the USB cable connecting the tower to the screen, and reconnect it until the bug comes back.

  13. Luca said on March 6, 2018 at 8:09 am
    Reply

    I am NOT ABLE to install cumulative update of january. Some of you did it in the attempt? Windows reports me continously “failed applying the update” at every boot…

    1. Martin Brinkmann said on March 6, 2018 at 8:56 am
      Reply

      Do you get an error code? Have you checked the Event log for details?

      1. Dave said on March 7, 2018 at 6:26 pm
        Reply

        When I run the built in troubleshooter, it says it has repaired the windows update database.

        Then I run it again, and it says “Potential Windows Update Database error detected” – “not fixed”

        I’ve run through all of the following steps and still get the same error.

        “2018-02 Cumulative Update for Windows 10 Version 1709 for x64-based Systems (KB4090913) – Error 0x80092004”

        Method 1: Run SFC Scan.

        To run an SFC scan, follow these steps:

        Run Command Prompt as Administrator.

        Type sfc /scannow and hit Enter.

        This will check and run an auto-repair on the issue.

        Method 2: Run DISM Tool.

        After running the SFC scan and the issue still persist, run the DISM to check the system health and to try restoring the files. To run DISM tool, follow these steps:

        Run Command Prompt as Administrator.

        Type the following commands:

        DISM.exe /Online /Cleanup-image /scanhealth

        DISM.exe /Online /Cleanup-image /Restorehealth

        NOTE: This might a while to finish scanning. Do not cancel.

        Method 3:

        After doing Method 1 and Method 2 but the issue still persist, you can manually reset the Windows Update Components and Run Windows Update process again.

        Resetting Windows Update Components will fix those corrupted Components and will help the Update installation quickly. To reset Windows Update Components, follow these steps:

        Run Command Prompt as Administrator

        Stop BITS, Cryptographic, MSI Installer and Windows Update Services. To do this, type the following commands:

        Net stop wuauserv

        Net stop cryptSvc

        Net stop bits

        Net stop msiserver

        Rename SoftwareDistribution and Catroot2 folder. To do this, type the following commands:

        Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old

        Ren C:\Windows\System32\catroot2 Catroot2.old

        Restart BITS, Cryptographic, MSI Installer and Windows Update Services. To do this, type the following commands:

        Net start wuauserv

        Net start cryptSvc

        Net start bits

        Net start msiserver

        Restart your computer and try to install Windows Update.

      2. Dave said on March 7, 2018 at 6:17 pm
        Reply

        Update Status:
        2018-02 Cumulative Update for Windows 10 Version 1709 for x64-based Systems (KB4090913) – Error 0x80092004

        Event Log:
        Installation Failure: Windows failed to install the following update with error 0x80092004: 2018-02 Cumulative Update for Windows 10 Version 1709 for x64-based Systems (KB4090913).

      3. Martin Brinkmann said on March 7, 2018 at 6:41 pm
        Reply

        Strange error. Have you read this? https://community.shavlik.com/thread/451075

      4. Dave said on March 7, 2018 at 9:55 pm
        Reply

        So, I did a system restore using a point only a month old and now, windows is no longer activated. I get this error (no it’s not a typo) /facepalm

        “We found a Windows 10 Pro digital license for this device running windows 10 pro. To activate using this digital license, you need to install windows 10 pro.”

      5. Martin Brinkmann said on March 7, 2018 at 10:28 pm
        Reply

        Which edition is listed under Settings > Update & Security > Activation?

      6. Dave said on March 8, 2018 at 5:36 pm
        Reply

        windows 10 pro.

        The best improvment to windows is the ability to stuff the ISO onto a USB 3.0 thumbstick and re-install it from there onto my ssd.

        I’ve learned from experience to put most everything but the OS onto other drives. Of course there’s still a lot of small programs, like mail clients, AV and such that must be reinstalled too.

        Reinstalling the OS takes about 10 minutes, then it takes another few days to get everything back the way I like it.

        I’m pretty sure it’s my affinity to privacy/aversion to “telemetry” that caused the issue in the first place.

        My other PC (basline) running windows 10 home didn’t have any problems.

      7. desperado said on March 6, 2018 at 9:09 am
        Reply

        In two laptops and one fixed they all went well!

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