Hotmail Gets Newsletter Filter

Martin Brinkmann
Jan 16, 2012
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Did you know that newsletters make up about 50% of the email the average user receives? Microsoft discovered this after analyzing what they called graymail. Graymail in short is all mail that is not spam or personal email. When they looked at graymail they discovered that newsletters and social updates were the two biggest groups which were responsible for 50% and 17% of all inbox email respectively, followed by person to person mail with 14%.

Unlike spam, graymail cannot be filtered out that easily, as it is way more versatile. Even more problematic, while email account owners may not want to see most of the graymail on a daily basis, they may want to see some.

Considering that newsletters make up the biggest part of the average user's mail delivery, Microsoft decided to tackle the problem from that angle.

The Hotmail team started to create a new newsletter filter that would allow users to filter newsletters automatically. When you now open Hotmail, you see the new newsletters filter displayed in the top filtering row. A social updates, contacts and groups filter is available as well.

A click on newsletters displays only mail that Hotmail's SmartScreen filter has classified as such. According to Microosft, about 97% of all newsletters get identified correctly by the machine. Hotmail users can change email classifications, which may be helpful when emails get classified as newsletters when they are not, or when newsletters do not get recognized as such. These user actions help to improve the filtering further.

The main question is this: How helpful is the new newsletter filter? Newsletters are still displayed in the inbox which means that they will crowd your inbox as they did before. The only real advantage that I see is that you now have faster access to newsletters. This can be helpful in determining which newsletters to keep and which to unsubscribe to. An automatic option to hide newsletters from appearing in the inbox does not seem to be available at this point in time. You can still configure email filters though to move newsletters to a new folder automatically, but that option was available before the update as well.

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Comments

  1. JMGG said on January 19, 2012 at 8:25 am
    Reply

    You said that Outlook isn’t your main email client, so which is your main one?

    1. BalaC said on January 19, 2012 at 9:42 am
      Reply

      I think its thunderbird

    2. Martin Brinkmann said on January 19, 2012 at 10:15 am
      Reply

      It is Mozilla Thunderbird.

  2. Salaam said on September 24, 2012 at 9:52 pm
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    Awesome! This actually solved my problem… what a stupid bug.

  3. Claud said on December 19, 2012 at 2:08 am
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    If this is the same bug that I’ve encountered, there may be another fix: (1) hover over open Outlook item in Taskbar, cursor up to hover over Outlook window item, and right-click; (2) this should give you Restore / Move / Size / Minimize / Maximize — choose Move or Size; (3) use your cursor keys, going arbitrarily N/S/E/W, to try to move or size the Outlook window back into view. Basically, the app behaves as though it were open in a 0x0 window, or at a location that’s offscreen, and this will frequently work to resize and/or move the window. Don’t forget to close while resized/moved, so that Outlook remembers the size/position for next time.

    1. Lynda said on February 12, 2013 at 3:37 pm
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      THANK YOU Claude!!! I could get the main window to launch but could not get any other message window to show on the desktop. You are my hero!!!!

    2. Chad said on November 20, 2018 at 4:24 pm
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      Solved my issue! 6 years later and this is still problem…

    3. Ivan X said on January 21, 2021 at 4:50 pm
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      Fantastic. Thank you. Size did the trick.

  4. Andrew said on October 26, 2013 at 7:06 am
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    This solved my Outlook problem, too. Thank you. :)

  5. Charles said on December 7, 2013 at 7:23 pm
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    Thank you so much, this started happening to me today and was causing big problems. You are a life saver, I hope I can help you in some way some day.

  6. garth said on November 7, 2014 at 7:13 pm
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    You are a god – thank you!

  7. Faisal said on February 9, 2015 at 10:09 am
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    thanks a lot…. work like charm.. :-)

  8. Simon said on March 24, 2015 at 11:36 pm
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    Yah…thanks Claude. I’ve been having the same problem and tried all the suggestions…your solution was the answer. It had resized itself to a 0/0 box. Cheers

  9. Olu said on April 14, 2015 at 1:35 pm
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    Excellent post. This had me baffled even trying to accurately describe the problem. This fixed it for me.
    Thank you

  10. Coenig said on July 23, 2015 at 7:36 am
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    Thanks a lot for the article. Don’t know why it happenend, don’t know how it got fixed, but it was really annoying and now it works :-)

  11. Fali said on January 20, 2016 at 4:19 pm
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    Thanks a lot. I was facing this issue from past 3 week. I tried everything but no resolution. The issue was happening intermittently and mainly when I was changing the display of screen ( as i use 2 monitors). The only option i had was to do system restore. But thanks to you.

    1. MIki said on January 10, 2019 at 11:54 am
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      I’ve been tried to sole this problem for 12hours. Your comment about changing the display of screen helped me a lot!! Thanks!!

  12. Christina said on January 20, 2016 at 6:14 pm
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    Thank you…don’t know why this happened but your instructions helped me fix it. Running Windows 10 and office pro 2007

  13. Oz said on July 22, 2016 at 3:20 pm
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    Great tip! Thanks!

  14. Tracy said on September 1, 2016 at 4:48 pm
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    Worked for me, too – thank you!!!

  15. shawn said on September 9, 2016 at 10:25 am
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    It’s Worked for me, too
    thank you very much!

  16. Jari said on October 31, 2016 at 11:53 am
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    I had a similar issue with Outlook 2013 on Windows 10 and this helped me to fix it. Thank you very much!

  17. Michel H said on November 30, 2016 at 11:08 pm
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    Thank you so much. Solved!
    Considering you published this in 2012, incredible not been debugged by Microsoft.
    Thank you again. M

  18. Ziad Bitar said on January 9, 2017 at 2:00 am
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    This problem was faced by only one user logging to TS 2008 r2 using outlook 2010.The issue was resolved.

    Thanks.

  19. Anonymous said on February 15, 2017 at 5:24 pm
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    Great tip. Thank you!!!! If it helps, I had to use the Control Key and the arrow keys at the same time to bring my window back into view. Worked like a charm.

  20. Rochelle said on March 6, 2017 at 11:59 am
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    Thank you, this worked !!!!

  21. anom1234 said on May 20, 2018 at 11:20 pm
    Reply

    Man, you are a fucking god. Thanks a lot, what an annoying bug!!

  22. JC said on October 12, 2020 at 2:14 pm
    Reply

    Awesome, this post solved the issue. Many thanks!

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